51 to 75 of 138 ITSM Jobs in the South East

A environments Expertise in project management methodologies (Agile, PRINCE2, PMP) Strong communication and stakeholder management abilities Experience working across enterprise IT environments and with third-party suppliers Familiarity with ITSM tools and infrastructure/cloud landscapes London based (4 days per week onsite initially, dropping to 3 once passed probation More ❯

infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable insights. Highly organised, able to balance priorities and meet deadlines. Ideal Candidate More ❯

skills. Able to successfully pass an enhanced DBS check. Desirable qualifications & skills Experience with UniFi equipment, including routers, switches and access points. Experience supporting multi-site organisations. Familiarity with ITSM tools and service desk processes. Project delivery experience (e.g. site refreshes, hardware rollouts). Relevant certifications (e.g. CompTIA Network+, Microsoft MCP). Experience in childcare, education, or similar regulated environments. More ❯

newly created role in a greenfield department. A brilliant opportunity The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home options available More ❯

related discipline. Extensive experience managing high-value vendor portfolios in a corporate environment. Demonstrable success delivering cost savings, service improvements, and innovation through strategic vendor management. Knowledge of IT service management frameworks (ITIL) and commercial best practice (e.g., CIPS, ISO 44001). Experience in high-growth, acquisition-heavy environments is highly desirable. Whats in it for you? We offer a More ❯

Active Directory, enterprise networks, cloud services, and endpoint management. Proven success managing large-scale endpoint estates and leading major infrastructure or transformation projects. Strong grounding in IT governance, ITSM/ITIL frameworks, and cybersecurity best practice. Experience developing cyber security controls, risk assessments, and disaster recovery plans. Vendor and stakeholder management within customer-focused, multi-site operations. Experience supporting or More ❯

Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions Ø Experience with Agile/ More ❯

processes create a seamless and engaging digital environment for employees across End User Computing (EUC) and IT services. UX Consultant’s Experience & Skills Required: Background in UX design within ITSM, EUC, or infrastructure programmes. Experience with ServiceNow or comparable IT service platforms. Involvement in Windows and cloud migration projects. Strong knowledge of Microsoft 365 tools and environments. Strategic thinker with More ❯

steps. Overcoming risks and any issues found during testing. To be successful in the role you will: Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience More ❯

of the time working from the Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including More ❯

process design and stakeholder collaboration. You’ll need to have experience with the following: IT service design, transition, or architecture within a technology or digital environment Strong understanding of ITSM and ITIL Excellent stakeholder management skills Outstanding communication and documentation skills If you meet some of the above requirements, please apply to be considered. More ❯

process design and stakeholder collaboration. You'll need to have experience with the following: IT service design, transition, or architecture within a technology or digital environment Strong understanding of ITSM and ITIL Excellent stakeholder management skills Outstanding communication and documentation skills If you meet some of the above requirements, please apply to be considered. More ❯

recurring problems. The successful candidate should have the following skills Prior experience of providing VIP level support Service desk experience 1st/2nd line support experience Jira Service Desk ITSM Process Knowledge/Escalation management experience Central London | 5 days a week onsite | £30,000 to £32,000 If you are a junior to mid level IT Support Analyst with More ❯

and TDA forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior More ❯

and TDA forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior More ❯

relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering More ❯

relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering More ❯

relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. More ❯

to LCM. Accountable for delivering on financial commitments. Ownership for the delivery and performance of the project. Required Skillset: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. Ability to influence and motivate project teams (direct/indirect management). Ideally, meet the requirements for registration as a certified member of the Association for Project Managers More ❯

to LCM. Accountable for delivering on financial commitments. Ownership for the delivery and performance of the project. Required Skillset: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. Ability to influence and motivate project teams (direct/indirect management). Ideally, meet the requirements for registration as a certified member of the Association for Project Managers More ❯

to LCM. Accountable for delivering on financial commitments. Ownership for the delivery and performance of the project. Required Skillset: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. Ability to influence and motivate project teams (direct/indirect management). Ideally, meet the requirements for registration as a certified member of the Association for Project Managers More ❯

You’ll lead a team of developers, drive platform architecture, and ensure best practices across multiple ServiceNow modules. Key Responsibilities Lead end-to-end ServiceNow solution design and development (ITSM, ITOM, CSM, GRC, App Engine, etc.). Translate business needs into technical architecture and integrations. Guide developers, enforce coding standards, and optimize platform performance. Manage CMDB, Discovery, and automation initiatives. More ❯

configuration of key applications, including application enhancements and upgrades Provide support to application key users, covering functionality, incidents and problem resolution - these queries will be recorded using my clients ITSM ticket tool Handle/analyse application incidents - troubleshooting of the key solution incidents. Act as technical expert for user support issues Perform end user administration and security configuration, e.g. account More ❯

configuration of key applications, including application enhancements and upgrades Provide support to application key users, covering functionality, incidents and problem resolution - these queries will be recorded using my clients ITSM ticket tool Handle/analyse application incidents - troubleshooting of the key solution incidents. Act as technical expert for user support issues Perform end user administration and security configuration, e.g. account More ❯

in order to be successful in the position: Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. ITIL v3/v4 certification. Should this position More ❯