51 to 75 of 160 ITSM Jobs in the South East

various hospital locations. Collaborate with other Digital Services teams including Service Desk, Desktop Support, and Infrastructure. Accurately maintain asset records and configuration documentation using ITSM tools. Ensure equipment installations and support align with Trust SLAs and governance standards. What Were Looking For: Proven experience in IT support environments (ideally 5+ More ❯

have experience Experience of working in an ITIL environment and contributing to the continual service improvement culture nice to have Experience of using an ITSM tool nice to have More ❯

Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and workload. Leverage your technical More ❯

of networking support with TCP/IP, DNS/DHCP, Wifi. Back office support with printers, email and the MS Office Suite Familiarity with ITSM and ITIL processes Knowledge of Active Directory/LDAP Good communication skills. A positive, proactive attitude and eagerness to learn and develop in the ICT More ❯

skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules - Primary: FICO, SD. Secondary More ❯

business functions. ?? Ensure compliance with corporate IT policies and audits ?? Manage onboarding/offboarding of employees and IT asset procurement ?? Administer HRIS and enterprise ITSM systems What We're Looking For ? Degree in Computer Science, MIS, or related field ? Proven experience as a Systems Administrator managing a large user base More ❯

ITSM Consultant Location: Euston Rate: £550 Inside IR35 Contract: 6 months initial About the Role: Our client is hiring for an ITSM Consultant to lead the design, development, and implementation of ITSM processes from the ground up. This is a critical role in the organization's transformation journey, where you … ll play a key part in establishing a scalable ITSM framework that aligns with business goals and IT best practices. Key Responsibilities: Analyse current IT operations and identify gaps and opportunities for ITSM process implementation. Design, document, and implement ITSM processes including (but not limited to) Incident Management, Problem Management … Request Management, Knowledge Management, and Configuration Management. Collaborate with stakeholders across departments to ensure process alignment with business needs. Define KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and More ❯

in PowerShell (highly beneficial). Experience with Cloud-based security tools (email security gateways, IAM, endpoint security, threat management). DevOps & IT Service Management (ITSM): Experience with Jira (Atlassian automation), ServiceNow, or other ITSM platforms . Understanding of incident management processes and security KPIs. Networking & Compliance: Strong knowledge of network More ❯

graduate. Your new role You will be providing onsite support to over 2,000 end users face to face. You will have experience using ITSM systems to log and track the companies 'end users' incidents working within SLA's. You will be speaking to customers and resolving all enquiries and More ❯

graduate. Your new role You will be providing onsite support to over 2,000 end users face to face. You will have experience using ITSM systems to log and track the companies 'end users' incidents working within SLA's. You will be speaking to customers and resolving all enquiries and More ❯

for automation and system management. Azure certifications relevant such as AZ-900 (Azure Fundamentals), AZ-104 (Azure Administrator Associate) etc. Industry recognised qualification in ITSM such as ITIL. More ❯

for automation and system management. Azure certifications relevant such as AZ-900 (Azure Fundamentals), AZ-104 (Azure Administrator Associate) etc. Industry recognised qualification in ITSM such as ITIL. More ❯

companies – from startups to public companies – that rely on Freshworks software-as-a-service to enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), and Freshchat (AI More ❯

application support background, ideally within insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring More ❯

level of accuracy and detail in documentation in required. Preferred Qualifications include ITIL Foundation certification or higher, and familiarity with network operations and IT service management tools. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of More ❯

range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within More ❯

enhancements and implementations within SAP SCM, including 3PL integration Strong knowledge of EDI/IDOCs/XML and SAP integrations with platforms such as ITSM and ServiceNow Familiarity with S/4HANA and SAP BTP is highly desirable A collaborative mindset with the ability to work effectively with Business Process More ❯

a plus): Security certifications such as Microsoft SC-200, AZ-500 or similar. Knowledge of integrating security tools with Jira Service Management or similar ITSM tools for streamlined incident tracking. What we Offer Opportunities to work on cutting-edge security technologies and automation projects. Flexible work environment. A collaborative and More ❯

/DC/SP/SEC) or JNCIP-ENT level. Strong experience managing third-line support within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with More ❯

devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN). Experience with IT service management (ITSM) tools and ticketing systems. Excellent communication skills, with the ability to clearly explain technical issues to non-technical users. Strong problem-solving and troubleshooting abilities More ❯