51 to 75 of 134 ITSM Jobs in the South East

Conditional Access, endpoint protection, phishing prevention, and identity management. Familiarity with Azure, AWS, virtual desktop infrastructure (VDI), and SaaS application administration. Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems. Knowledge of ITIL service management principles. Strong written and verbal communication skills with the ability … fast-paced MSP environment. Nice-to-Have Qualifications Experience supporting Microsoft 365, Entra ID, Intune, Azure, AWS, or similar cloud platforms. Experience with ITSM/ticketing systems such as ConnectWise, HaloPSA, Autotask, or ServiceNow. Knowledge of cybersecurity fundamentals including MFA, endpoint security, phishing awareness, and identity management. ITIL Foundation, Microsoft ...

looking for someone with: Experience leading and developing a small IT team A background working in fast-paced, hands-on environments Strong IT service management and ITIL experience IT project management and delivery experience Good understanding of end-user computing, networking, vendors and security Excellent stakeholder management and communication skills ...

computing and hardware knowledge Hands-on AV systems and digital signage experience Good networking knowledge and troubleshooting skills Strong understanding of ITIL and IT service management Experience with onboarding, user access and general IT operations Excellent communication and stakeholder management skills A proactive, hands-on attitude and willingness ...

principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another enterprise ITSM platform. A calm, organised approach with excellent decision-making skills. Flexibility to support an operational shift or on-call rota where required. What ...

priorities and outcomes. Strong supplier and stakeholder management skills, with the ability to balance service performance, platform roadmap, cost and risk. Familiarity with IT service management practices, including incident, problem, change, knowledge and service request management. #J-18808-Ljbffr ...

wide range of technologies. Principal duties and (joint) responsibilities: General Internal technical support for Becrypt Including Onsite support on allocated day(s) IT Service Management Tool ticket management Incident Management, Change Management & Request Fulfilment Workload management Support of new technology projects Any other reasonable duties as required by the business. ...

virtualisation, storage, and security. Experience with security vulnerability management and remediation. Experience administrating Microsoft environments such as Windows Server and SQL Server. Familiarity with ITSM tooling and service desk processes. Experience working within or toward ISO 27001 and/or Cyber Essentials Plus certified environments. Excellent collaboration and communication skills. ...

opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience ...

BAFO responses through to final submission, with responsibility for coordinating cross-functional contributors and managing delivery against tight deadlines. Strong understanding of IT Service Management environments, with working knowledge of ITIL principles and an appreciation of how service operations, governance, service levels and continual improvement frameworks influence bid responses ...

multi-stakeholder defence, aerospace or government contracts Strong P&L management experience and SLA/KPI-driven delivery background Working knowledge of ITIL/ITSM frameworks and MOD procurement/compliance environments Excellent stakeholder management skills, able to translate technical/operational complexity for senior audiences Nice to have Armed ...

understood and planned effectively. Essential Experience Current DV (Developed Vetting) clearance. Previous MOD or Defence sector experience is essential. Strong background in IT Service Management . Experience in demand management, capacity management, or service planning. Good understanding of technical infrastructure, including servers, networks, hosting, or data centre environments (technical expertise ...

understood and planned effectively. Essential Experience Current DV (Developed Vetting) clearance. Previous MOD or Defence sector experience is essential. Strong background in IT Service Management . Experience in demand management, capacity management, or service planning. Good understanding of technical infrastructure, including servers, networks, hosting, or data centre environments (technical expertise ...

Management Change & Project Support Security & Compliance Documentation & Reporting Requirements: Troubleshooting and fault-finding abilities Experience with enterprise storage platforms Prior data centre experience IT service management experience Currently holding SC Clearance Full Uk Driving License Hours: 9:00-17:30 Monday to Friday Salary: £45,000 to £48,000 Basic ...

detail and proactive problem-solving approach. Desirable Experience Experience supporting supplier exits, contract transitions, or vendor offboarding activities. Retail industry experience. Knowledge of IT service management, infrastructure, or technology delivery environments. This is an excellent opportunity to join a high-profile programme and play a key role in delivering ...

Support and Endpoint Management. Key skills: Windows/Endpoint Support SCCM/modern endpoint management Citrix/VDI Imaging, builds & configuration Complex troubleshooting & escalations ITSM and TechBar support Automation/continuous improvement Desktop Support Engineer A more hands-on Desktop Support role , with strong potential to convert to permanent. ...

Service Desk or IT Support team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding … Microsoft 365, Azure and endpoint management environments Experience with ITSM/ticketing platforms such as Freshservice, ServiceNow or Jira Service Management Strong stakeholder management, communication and problem-solving skills Experience managing incidents, escalations and operational service delivery Financial services, regulated-sector or multi-site/international support experience would ...

Service Desk or IT Support team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding … Microsoft 365, Azure and endpoint management environments Experience with ITSM/ticketing platforms such as Freshservice, ServiceNow or Jira Service Management Strong stakeholder management, communication and problem-solving skills Experience managing incidents, escalations and operational service delivery Financial services, regulated-sector or multi-site/international support experience would ...

networking fundamentals, including TCP/IP, Wi-Fi and basic connectivity troubleshooting Experience supporting printers, peripherals and associated end-user equipment Familiarity with IT service management, ticketing systems and working within defined SLAs Ability to accurately record diagnostic findings, repairs, replacement parts and technical resolutions ...

directly with customers, suppliers and engineering teams Desirable: Familiarity with cloud-native software delivery and containerised environments (AWS, Kubernetes) Experience testing IT Service Management (ITSM) solutions and workflows, including ServiceNow Experience of interoperability and interface testing across integrated systems. ISTQB Advanced Level certification or equivalent experience Familiarity with cloud-based ...

Assist users with hardware issuing or replacement as required. Ensure that issues and support requests are resolved within defined SLAs and documented within the ITSM tool. Manage the sending of devices off for repair and liaising with vendors. Adhere to established processes and procedures. Set up mobile phones and conduct ...

ensuring services are fully prepared to be supported effectively from day one. This is a highly stakeholder-focused role requiring someone with strong IT Service Management, Service Transition and Operational Readiness experience, ideally within complex or secure environments. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORRs … into functions such as the Head of Service Management, Service Delivery Manager, Operations Manager or Service Transition Manager . Key Requirements Operational Readiness | Service Transition | ITSM | ITIL | OAT | Service Acceptance | Risk Management | Service Handover | IT Operations Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

networking fundamentals, including TCP/IP, Wi-Fi and basic connectivity troubleshooting Experience supporting printers, peripherals and associated end-user equipment Familiarity with IT service management, ticketing systems and working within defined SLAs Ability to accurately record diagnostic findings, repairs, replacement parts and technical resolutions ...

networking fundamentals, including TCP/IP, Wi-Fi and basic connectivity troubleshooting Experience supporting printers, peripherals and associated end-user equipment Familiarity with IT service management, ticketing systems and working within defined SLAs Ability to accurately record diagnostic findings, repairs, replacement parts and technical resolutions ...

Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline 2nd/3rd line requirements, and collaborate with stakeholders to translate business needs ...

hands-on experience with AWS AI services-specifically Amazon Bedrock (RAG, prompt engineering) and AgentCore . Service Management: A strong background in SIAM and ITSM frameworks. Leadership: proven ability to comfortably talk tech with developers and talk strategy with CIOs and Directors. (Bonus points if you have AWS certifications ...