101 to 125 of 157 Incident Management Jobs in the South East

strong Solaris expertise. This is a permanent role based full-time on site in Basingstoke. Salary is between £50K - £55K + Bonus + Benefits. You will be responsible for incident management, problem resolution, and continuous service improvement, working to strict SLAs and security protocols. Responsibilities include: * Managing and resolving 3rd line incidents, ensuring SLA adherence. * Delivering system training More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

across Microsoft-based infrastructure and services. Diagnose and resolve incidents affecting servers, virtual environments, and core business applications. Monitor system health and performance to ensure maximum uptime and fast incident response. Support and maintain environments hosting high-traffic web and e-commerce systems. Administer and configure Windows Server , IIS , and Network Load Balancing (NLB) components. Manage and maintain virtualized … high-traffic web environments with thousands of concurrent users. Proven ability to troubleshoot complex infrastructure issues and quickly adapt to new technologies. Familiarity with PowerShell scripting , monitoring tools , and incident management processes is an advantage. More ❯

across Microsoft-based infrastructure and services. Diagnose and resolve incidents affecting servers, virtual environments, and core business applications. Monitor system health and performance to ensure maximum uptime and fast incident response. Support and maintain environments hosting high-traffic web and e-commerce systems. Administer and configure Windows Server , IIS , and Network Load Balancing (NLB) components. Manage and maintain virtualized … high-traffic web environments with thousands of concurrent users. Proven ability to troubleshoot complex infrastructure issues and quickly adapt to new technologies. Familiarity with PowerShell scripting , monitoring tools , and incident management processes is an advantage. More ❯

a key player, escalating and resolving complex technical issues, ensuring high service quality, and mentoring junior staff. Key Requirements & Experience: Proven expertise in Service Desk operations. Strong knowledge of incident management, troubleshooting, and service requests. Mandatory skills: Jira Service Desk , Servicedesk , and Windows Server . If you're passionate about maintaining excellent service delivery, managing complex incidents, and More ❯

delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most More ❯

delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most More ❯

the SRE team, you'll design, build and maintain reliable infrastructure and automation solutions to keep vital services running smoothly. You'll drive continuous improvement across monitoring, deployment, and incident response for highly secure environments. Key Responsibilities: Maintain and improve mission-critical infrastructure for national security programmes. Develop and support CI/CD pipelines and automation tools. Ensure system … reliability, availability, and performance through proactive monitoring. Collaborate with developers, platform engineers, and security teams to optimise service delivery. Drive operational excellence through observability and robust incident management practices. Required Skills & Experience: Active eDV Clearance (essential). Strong background in Linux or Cloud-native environments. Hands-on experience with tools such as Terraform , Ansible , Kubernetes , or Docker . More ❯

to guarantee smooth and uninterrupted operation of the systems, ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management , system health monitoring and a strong understanding of ITIL principles, incident management , and change control . About you Application & System Health Reporting: Monitor application and system health … and performance targets are met through proactive vendor relationship management. Act as the main point of contact for key vendors to coordinate patches, releases, and issue resolution. Team & Vendor Management: Lead internal support staff and manage vendor and third-party teams. Set performance expectations, monitor vendor service levels, and manage contract compliance. Collaborate with procurement to evaluate vendor performance More ❯

to guarantee smooth and uninterrupted operation of the systems, ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management , system health monitoring and a strong understanding of ITIL principles, incident management , and change control . About you Application & System Health Reporting: Monitor application and system health … and performance targets are met through proactive vendor relationship management. Act as the main point of contact for key vendors to coordinate patches, releases, and issue resolution. Team & Vendor Management: Lead internal support staff and manage vendor and third-party teams. Set performance expectations, monitor vendor service levels, and manage contract compliance. Collaborate with procurement to evaluate vendor performance More ❯

and optimized ETL/ELT workflows. Experiment with new tools, technologies and approaches to support the organisation’s analytics and insights strategy. Provide ongoing support for data products, including incident management and defining key performance metrics. Collaborate on new data initiatives from the earliest stages, working across multiple technical teams to bring ideas to life. Contribute to proof More ❯

and optimized ETL/ELT workflows. Experiment with new tools, technologies and approaches to support the organisation’s analytics and insights strategy. Provide ongoing support for data products, including incident management and defining key performance metrics. Collaborate on new data initiatives from the earliest stages, working across multiple technical teams to bring ideas to life. Contribute to proof More ❯

and optimized ETL/ELT workflows. Experiment with new tools, technologies and approaches to support the organisation’s analytics and insights strategy. Provide ongoing support for data products, including incident management and defining key performance metrics. Collaborate on new data initiatives from the earliest stages, working across multiple technical teams to bring ideas to life. Contribute to proof More ❯

regulatory compliance, and embed secure-by-design principles across the organisation. What you'll be doing Act as the primary contact for all security and data protection matters Lead incident management, cyber risk tracking, and reporting Oversee Microsoft 365 and Google Workspace security controls Manage supplier compliance and ensure consistent standards across providers Maintain Cyber Essentials certification and More ❯

build and deploy full-stack web applications using React, TypeScript and Kotlin. Simplify system architecture and enhance scalability across the payments platform. Establish and maintain reliability metrics, SLOs and incident management best practice. Collaborate with Product and Design to ensure technical strategies support business goals. Champion secure coding practices and ensure compliance across services. Lead the adoption of More ❯

build and deploy full-stack web applications using React, TypeScript and Kotlin. Simplify system architecture and enhance scalability across the payments platform. Establish and maintain reliability metrics, SLOs and incident management best practice. Collaborate with Product and Design to ensure technical strategies support business goals. Champion secure coding practices and ensure compliance across services. Lead the adoption of More ❯

provide excellent support. Building strong relationships with internal teams and external awarding organisations to maintain high service standards. Stepping in for the Help Desk Manager when needed, contributing to incident management and reporting. What's in it for you? Generous Annual Leave: 25 days of annual leave, increasing to 30 days with service, plus all Bank Holidays and More ❯

looking for an experienced and proactive Governance, Risk & Compliance (GRC) Manager to join our dynamic team based in Woking. In this key role, you’ll help strengthen our risk management framework, enhance compliance processes, and ensure robust governance across our operations. You’ll work collaboratively with senior stakeholders to drive continuous improvement, embed a strong risk culture, and support … governance efforts, ensuring alignment with frameworks like ISO 27001, NIST, NIS2 and GDPR, and regulatory standards. Identify, assess, and mitigate security risks across the organisation. Implement and maintain risk management processes, ensuring effective controls are in place. Ensure continuous compliance with applicable laws and regulations. Conduct internal audits and manage external audits of cyber security controls. Work closely with … policies, procedures, and standards that support risk mitigation and compliance efforts in line with industry standards. Play an active, hands-on role in security initiatives and GRC activities, including incident management, vulnerability assessments, and compliance reviews. Provide reporting to leadership committees and the Board. About you: We need someone who can communicate at all levels and with the More ❯

strategic relationships and contribute to the ongoing success of LinkedTrade. Key Responsibilities Client Onboarding & Integration: Lead technical onboarding for new clients, ensuring smooth API integration and platform adoption Account Management & Support: Serve as the day-to-day technical point of contact for strategic clients, addressing issues and advising on best practices Product Expertise: Translate client needs into technical requirements … helping shape the product roadmap in collaboration with Product and Engineering Training & Enablement: Deliver platform demos, training sessions, and technical documentation to empower client success Incident Management: Proactively troubleshoot issues, coordinate with internal teams, and communicate resolutions effectively Required Skills & Experience 3+ years of experience in a technical client-facing role, ideally within fintech or capital markets Good More ❯

strategic relationships and contribute to the ongoing success of LinkedTrade. Key Responsibilities Client Onboarding & Integration: Lead technical onboarding for new clients, ensuring smooth API integration and platform adoption Account Management & Support: Serve as the day-to-day technical point of contact for strategic clients, addressing issues and advising on best practices Product Expertise: Translate client needs into technical requirements … helping shape the product roadmap in collaboration with Product and Engineering Training & Enablement: Deliver platform demos, training sessions, and technical documentation to empower client success Incident Management: Proactively troubleshoot issues, coordinate with internal teams, and communicate resolutions effectively Required Skills & Experience 3+ years of experience in a technical client-facing role, ideally within fintech or capital markets Good More ❯

effectiveness in work documentation and organization Understands business impacts of issues as they relate to IT owned solutions Supports application maintenance activities including patching and versioning updates Participates in incident management and corrective actions Collaborate directly with co-located and remote team members and business clients Understands change is important and adapts well Welcomes constructive feedback as an … custom applications and Oracle patches Experience with one or more of the following module suites: Financials (GL, AP, AR), Discrete Manufacturing (INV, BOM, WIP, Cost, PO), Supply Chain (Order Management, Shipping, WMS), Advanced Planning (ASCP, DP, MRP), CRM (Depot Repair, Install Base, Service Contracts) Proficiency in word processing, spreadsheet, and presentation creation tools Benefits Enhanced Pension Enhanced Maternity/ More ❯

and define a phased roadmap for remediation and long-term controls Implement and enforce policies, processes, and standards, ensuring compliance with ISO27001, SOC2, and contractual obligations Build monitoring and incident-response capabilities (SOC/MDR) for proactive detection and rapid response Establish operational security practices, including safe handling of production data and consistent risk management Drive a security … Who we’re looking for: Proven experience leading security in SaaS, ideally PE-backed, across multiple regions including North America Hands-on technical expertise in cloud and infrastructure security, incident management, penetration testing, and remediation Deep knowledge of ISO27001, SOC2, and data residency requirements, with experience embedding and maintaining compliance Skilled at modernising security culture, implementing scalable processes More ❯

and define a phased roadmap for remediation and long-term controls Implement and enforce policies, processes, and standards, ensuring compliance with ISO27001, SOC2, and contractual obligations Build monitoring and incident-response capabilities (SOC/MDR) for proactive detection and rapid response Establish operational security practices, including safe handling of production data and consistent risk management Drive a security … Who we’re looking for: Proven experience leading security in SaaS, ideally PE-backed, across multiple regions including North America Hands-on technical expertise in cloud and infrastructure security, incident management, penetration testing, and remediation Deep knowledge of ISO27001, SOC2, and data residency requirements, with experience embedding and maintaining compliance Skilled at modernising security culture, implementing scalable processes More ❯