126 to 150 of 205 Service Management Jobs in the South East

include the coordination of central IT functions and leadership of local IT resources. This will include budgetary responsibility, ownership of site IT roadmaps, change management and incident coordination. Innovate: A key component of the role will be to play an active role in IT project delivery for the site … site IT SME providing end user service to enable the effective use of IT Lead with Purpose: Role will include Blue Yonder WMS management responsibilities, which are dedicated to the customer on site. Ensure Compliance: Manage IT suppliers, products, solutions and service management to defined standards ...

Title: IT Service Delivery Engineer - L2/L3 Technical Operations Type: Full Time, Permanent Salary: £36,000 Location: LondonEnergy EcoPark, Edmonton About LondonEnergy: LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London's waste every year. We have … recycle 70% of items through our Reuse and Recycling Centres. About the role: We are looking for an experienced and technically capable IT Service Delivery Engineer to provide advanced L2 and L3 technical support across LondonEnergy's corporate, operational and multi-site technology environment. The role combines hands ...

Hybrid and multi-cloud environments Enterprise applications ERP, CRM and line-of-business platforms Legacy application modernisation SaaS, COTS and low-code platforms API management and systems integration Event-driven and service-oriented architecture Data platforms, analytics and business intelligence Data governance, quality, lineage and master data Artificial … intelligence, machine learning and automation Identity and access management Cybersecurity, privacy and compliance DevOps, DevSecOps and platform engineering Containers, Kubernetes and infrastructure as code Enterprise service management and support models Observability, monitoring and operational resilience Digital workplace and collaboration platforms Technology operating models and governance Significant experience ...

responsible for overseeing the monitoring, investigating, supporting and improving operational cyber security controls across the Freightliner estate. The role works closely with infrastructure, applications, service delivery, project and business teams, as well as approved third parties and wider group IT functions. Main Duties and Responsibilities Security operations and incident … response Perform day‐to‐day monitoring and proactive management of cyber security systems, alerts and associated components. Triage, investigate and coordinate the resolution of security incidents, escalating material risks in line with the incident and major incident processes. Act as a central point of contact for operational cyber security ...

will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery. Working Pattern Hybrid — up to 3-4 days on site … Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles ...

work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability**Key Responsibilities****Linux Systems Administration*** Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux … access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services.* Automate repeatable administration using shell scripting and configuration-management or orchestration tooling.* Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational ...

through multiple channels, while maintaining a strong on-site presence and delivering exceptional face-to-face support. The position focuses on end-user device management, onboarding and offboarding activities, vulnerability remediation, and the maintenance of audiovisual equipment and stock levels. Responsibilities Triage, troubleshoot, and resolve incidents and change requests … raised in person, by walk-in, email, phone, Teams messaging, or via ServiceNow tickets submitted by the Service Desk or through the self-service portal. Provide highly visible, face-to-face desktop support to staff, ensuring a professional and customer-focused service at all times. Diagnose laptop ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree ...

Group: Operations Group Job Description: Job Summary: We are seeking a highly analytical and delivery-focused Performance and Optimisation Lead to join our Asset Management team. This role is accountable for driving the commercial and operational performance of our EV charging network by turning data, insight, and performance trends … delegated day-to-day lead for the O&M contract under a formal CAM delegation. Serve as the primary contact for contractor operational and service management teams, maintaining a structured operating rhythm and supporting delivery against agreed service levels (SLAs), benchmarks, and controllable factors. Partner closely with ...

that our clients use technology. The Role: Parico is seeking an experienced and customer-focused Product Manager to lead the development and lifecycle management of digital products and technology services. The successful candidate will be responsible for defining product vision, creating product strategies, managing roadmaps, and working closely with … market opportunities, emerging technologies, and industry trends to inform product direction. Conduct competitor analysis and market research to support strategic decision-making. Product Roadmap Management Own and maintain the product roadmap, ensuring priorities align with strategic goals. Balance customer requirements, technical debt, regulatory requirements, and business priorities. Translate strategic ...

technical demonstrations, proof-of-concepts or integration testing Strong knowledge of Digital Engineering , Digital Thread or Engineering Toolchains Experience working with engineering data, configuration management and lifecycle processes Proven delivery experience across complex, multi-stakeholder programmes Excellent stakeholder management and communication skills Experience working across engineering, IT, manufacturing … supply chain teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

value through effective governance, innovation and operational excellence. Working closely with Technology, business stakeholders and external partners, the successful candidate will drive platform adoption, service improvements and long-term platform growth. What you’ll do Define and manage the ServiceNow platform strategy, roadmap and long-term vision. Lead … business stakeholders to align platform priorities with organisational needs. Ensure platform stability, performance, security and availability across all ServiceNow services. Oversee third-party vendors, service providers and platform-related budgets. Establish strong governance, risk management and compliance controls for the platform. Lead, coach and develop platform and engineering ...

month Maintaining and supporting the backup and storage solution, providing timely updates to the Operations Lead Carrying out planned activities through a Change Management process Monitoring the system using Event Management tooling and responding to incidents through the Incident process Triaging incidents and escalating through the Service Management team Carrying out readiness assessments for new releases entering service from the Engineering team Producing and maintaining documentation such as work instructions and patching schedules Key Experience Required UK Sole National with active DV Clearance Storage solutions experience, for example Dell Avamar and Data Domain Public ...

Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management … business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors ...

work, and technical proposals. Ensure solutions meet requirements for security, availability, performance, resilience, compliance, and cost efficiency. Collaborate with sales, consulting, project delivery, service management, and engineering teams. Provide technical leadership throughout the solution lifecycle, from pre-sales and design through to implementation and transition into service. Support … monitoring, and governance. Experience with cloud migration, infrastructure modernisation, disaster recovery, and hybrid cloud architecture. Good knowledge of cloud security principles, identity and access management, data protection, and compliance requirements. Experience creating architecture documentation, technical designs, solution proposals, and implementation plans. Understanding of networking, virtualisation, operating systems, databases, APIs ...

implementation planning Undertake and document site surveys, technical audits and readiness assessments Support new customer onboarding and technology transitions, ensuring smooth handover to service operations Audit and document client infrastructure and maintain configuration records Develop best-practice documentation, knowledge base articles and technical runbooks Provide solution designs and technical … Mentor and support engineers on complex project deliveries and technical escalations Stay current with industry developments, emerging technologies and vendor certifications Work with account management, pre-sales and service teams to ensure a seamless customer experience Requirements Proven experience in a support, infrastructure or solutions delivery role Excellent ...

objectives. Desirable Experience supporting UK Defence, MOD, national security, government or critical national infrastructure organisations. Knowledge of Defence security policies, assurance approaches and risk management methodologies. Experience contributing to security assurance and accreditation activities for secure systems. Familiarity with classified or sensitive environments and associated security controls. Understanding … procurement and capability delivery programmes. Beneficial Knowledge Government and industry security frameworks such as HMG Security Policy Framework (SPF), ISO 27001 and NIST. Risk management methodologies and security assurance frameworks. Enterprise and security architecture approaches including TOGAF and SABSA. Cloud security and secure digital transformation programmes. Security operations, vulnerability ...

security and migration work. This is a role with real ownership and visibility. You will work directly with our Head of IT, Head of Service Operations, PMO Manager and delivery leads across the business, with the mandate to shape how these processes run – not just administer them. Responsibilities Technical … knowledge transfer and peer reviews to contribute to a culture of continuous improvement Competencies & Behaviours Experience and Knowledge 5+ years in project or delivery management, ideally in a consultancy, data or technology services business Proven ownership of change control or equivalent commercial governance processes in a technical environment Service ...

Roke Manor Research Ltd. is seeking a Service Delivery Manager to coordinate customer support across the UK and internationally, liaising with customers, internal teams and suppliers to deliver high satisfaction. You will log and track requests in ITSM, manage service contracts, and drive continual improvements. The role requires … experience in service management for high-value, regulated environments, with leadership, budgeting, and stakeholder management skills. #J-18808-Ljbffr ...

analytical engineering professional to play a key role in supporting a major asset refresh programme, while helping shape long term sustainment and asset management decisions through engineering data, modelling and analysis. Working across Engineering, Asset Management, Projects and Supply Chain, you'll use real world and theoretical engineering … MTBR assumptions Analysing engineering and asset data to identify trends, risks and opportunities Developing Excel and Power BI models to support engineering, asset management and project decisions Providing analytical support to a major asset refresh programme Supporting spares ranging and scaling activity to optimise spend and reduce supply ...

Cisco Telephony and Video Conferencing projects. Act as an SME for Cisco Unified Communications technologies. Troubleshoot and resolve complex incidents and support major incident management activities. Conduct root cause analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration … testing. Provide technical mentoring and knowledge transfer to engineering teams. Work closely with Defence stakeholders and service management teams to support important communications services. Essential Skills 5+ year's experience within Cisco environments. Strong expertise in: Cisco Unified Communications Manager (CUCM) v12.5 Cisco Unity Connection Cisco Jabber Cisco ...

critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments … production environments, ensuring accurate, timely, and fault-free configuration and software deployments. Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work ...

critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments … production environments, ensuring accurate, timely, and fault-free configuration and software deployments. Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week ...