126 to 150 of 219 Service Management Jobs in the South East

Workplace Tech Lead, you will act as the senior technical lead for onsite workplace and end-user support, delivering a high-quality service while guiding and mentoring desktop support teams. You will be the primary escalation point for complex incidents across end-user computing, Microsoft 365, networking, cloud services … security teams to resolve complex problems. Oversee desktop support services, including support for VIP and senior business users. Participate in incident and problem management to identify root causes and drive effective resolutions. Review and approve service requests, change requests and global changes. Troubleshoot Windows 11, Microsoft 365, Outlook ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities ...

design engagements todemonstratehow ServiceNow meets the needs of strategic customers,includingCustomer Experience,AI Governance, Autonomous,IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions. Understand the businessand digitalstrategy of the customer and articulate how ServiceNow … papers, workshops, etc Qualifications To be successful in this role you have: Deep experience (8+ years) of working in Manufacturing,Consumer Goods,Retail or Service Industries in a strategic and consultative architecturepresalesrole. Experience inleveragingor critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

Love keeping things organised and running smoothly? At Origin , we're looking for a proactive and highly organised Technical Service Coordinator to join our Technical Support team. As a leading British manufacturer of premium aluminium doors and windows, we're committed to delivering exceptional customer service long after … products have been installed. You'll play a key role in keeping our field service operation running smoothly, coordinating technicians, managing customer appointments and ensuring an excellent aftersales experience. What will you be doing? Planning and coordinating field technician schedules, service appointments and workloads to maximise efficiency. Acting ...

automation, resilience design and technical leadership. The Role You will be involved in: Responding to complex escalations from 3rd Line engineers Assisting in Problem Management investigation and root cause analysis Extensive work with VMware products and associated monitoring Creating opportunities to automate manual tasks to drive efficiency and reduce … downtime Identifying single points of failure and designing resilience into the service Managing obsolescence across applications and operating systems Collaborative working with the Management Team Daily contact with customers and stakeholders through the IT Service Management toolset Managing high profile senior escalations and requests Key Experience ...

Continuous Threat Exposure Management. This is a hands on role with plenty of opportunity to learn and develop. You might already work in vulnerability management, or you could be building your cyber career within a SOC, End User Computing, infrastructure, technical support or another security focused environment … your curiosity about how attackers exploit weaknesses and, importantly, your motivation to develop your expertise. Working across Cybersecurity, Infrastructure, Cloud, Applications, End User Computing, Service Management and Risk, you’ll turn technical findings into meaningful insight and help ensure vulnerabilities are prioritised according to their real-world risk. ...

Management Level F EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1,200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future … quality, reliability and operational effectiveness. Act as a senior technical authority for complex network issues, major incidents and problem resolution. Drive network automation, configuration management and operational improvements to increase efficiency and consistency. Establish and maintain network governance, ensuring compliance with security, regulatory and organisational requirements. Collaborate with Architecture ...

strong experience across legacy and modern SQL Server platforms, providing 2nd and 3rd line support, maintaining database availability, security and performance, and driving continual service improvement. Key Responsibilities Provide 2nd and 3rd line support across production, pre-production and development SQL Server environments. Administer and maintain SQL Server versions … incident resolution, troubleshooting and root cause analysis. Manage backup, restore and disaster recovery arrangements, including resilience and failover testing. Perform database performance tuning, capacity management and optimisation. Maintain database security, access controls, auditing and compliance. Develop automation and scripting solutions using PowerShell and T-SQL. Work closely with application ...

will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery. Working Pattern Hybrid — up to 3-4 days on site … Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles ...

work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability**Key Responsibilities****Linux Systems Administration*** Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux … access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services.* Automate repeatable administration using shell scripting and configuration-management or orchestration tooling.* Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree ...

mapping and business process improvement. Experience working within IT project delivery environments, ideally across both Agile and traditional methodologies. Understanding of ITIL and IT Service Management principles. Excellent stakeholder management and workshop facilitation skills. The ability to translate business needs into clear requirements for technical teams. Strong ...

Cyber Security Service Integration Manager This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team Role details Title: Service Integration Manager - Cyber Salary … Focus of the role: the first-line service-management framework for Cyb click apply for full job details ...

Work in partnership with the client on-site — often across multiple locations — resolving complex issues, supporting VIP users, mentoring junior engineers, and driving continuous service improvement while maintaining SLA compliance. Due to the nature of the work and the customers we support, the successful candidate must be eligible … address aged/pended tickets, and monitor SLA compliance in real time. Keep customers updated throughout the incident lifecycle and accurately update the Incident Management System with progress and resolution details. Coordinate resolution of technical and client issues, escalating to the Operations Manager/Service Delivery Manager ...

challenges and wants their work to have real operational impact. What You’ll Do The role of Infrastructure Engineering Manager a balance of team management and project delivery and requires a solid understanding of infrastructure domains across multiple projects in: Cloud Infrastructure (Azure/Google), Networking, Platforms & Servers … User Compute, Scripting & Automation, and Service Management (ITIL). Responsible for line managing engineers and their skills; ensure skills are developed and aligned to business strategy and needs. This role blends strong people management capability with good technical understanding of infrastructure technologies, ensuring the right engineers with ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

design, tool use, human-in-the-loop patterns, and platforms like Agent Studio or comparable orchestration tools. You understand asset-intensive industries: Enterprise Asset Management, Field Service Management, Manufacturing, or Aerospace & Defense, well enough to run a credible conversation without a subject matter expert in the room. ...

that our clients use technology. The Role: Parico is seeking an experienced and customer-focused Product Manager to lead the development and lifecycle management of digital products and technology services. The successful candidate will be responsible for defining product vision, creating product strategies, managing roadmaps, and working closely with … market opportunities, emerging technologies, and industry trends to inform product direction. Conduct competitor analysis and market research to support strategic decision-making. Product Roadmap Management Own and maintain the product roadmap, ensuring priorities align with strategic goals. Balance customer requirements, technical debt, regulatory requirements, and business priorities. Translate strategic ...

effectively. You'll work as part of a small, experienced team with strong peer support and clear escalation routes, taking ownership of incidents and service requests and providing practical, hands-on assistance with Windows 11, Microsoft 365, user accounts, devices and connectivity. If you would like to feel part … hold a sponsor licence and therefore are unable to provide sponsorship. This post is subject to a Standard Disclosure and Barring Service check. NO MEDIA OR AGENCIES Job description Job responsibilities JOB DESCRIPTION: IT Support Technician Post: IT Support Technician Accountable to: Head of IT Job Purpose: To provide ...

that underpin major national defence programmes, ensuring suppliers deliver against commercial, operational and strategic objectives. Key Responsibilities: Developing and executing IT supplier and vendor management strategies. Managing the full supplier lifecycle from selection and onboarding through to contract renewal and offboarding. Leading sourcing activities, competitive tenders and commercial negotiations. … Building strong partnerships with key technology suppliers and service providers. Driving supplier performance through robust SLA, KPI and governance frameworks. Managing supplier reviews and identifying opportunities to improve quality, innovation and cost efficiency. Working closely with Digital, Procurement, Finance and Service Management teams to optimise supplier performance. ...

confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC000458 Location: Brigade Headquarters, Stocklake , Aylesbury, Bucks, HP20 1BD Salary: £31,164 Per Annum Contract: 6 Months Fixed-Term Contract … Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 17 Fire Stations from the outskirts ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … integrations with other platforms. ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong ...

month Maintaining and supporting the backup and storage solution, providing timely updates to the Operations Lead Carrying out planned activities through a Change Management process Monitoring the system using Event Management tooling and responding to incidents through the Incident process Triaging incidents and escalating through the Service Management team Carrying out readiness assessments for new releases entering service from the Engineering team Producing and maintaining documentation such as work instructions and patching schedules Key Experience Required UK Sole National with active DV Clearance Storage solutions experience, for example Dell Avamar and Data Domain Public ...