76 to 100 of 102 Customer Experience Jobs in the South West

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep … management). Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience 5+ years in DevOps, SRE, or Cloud Engineering roles. Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep … management). Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience 5+ years in DevOps, SRE, or Cloud Engineering roles. Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB ...

talent: AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve Customer Experience – trial and build AI assistants and knowledge tools to enable frontline ...

talent: AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve Customer Experience – trial and build AI assistants and knowledge tools to enable frontline ...

talent: AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve Customer Experience – trial and build AI assistants and knowledge tools to enable frontline ...

line manager) any issues and/or system/process failures that may impact on service to customers What you need to thrive Proven experience in product leadership and building consumer-grade products Strong collaboration skills across engineering, design, and business teams Outcome-focused mindset with a passion … customer experience Analytical thinker with commercial acumen and agile delivery expertise A proactive learner and innovation advocate Benefits Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12% - We will match your contributions up to 6% of your salary Our award ...

Solutions Architect £90,000 - £120,000 Central London, 5 days onsite a week ! Looking for candidates with experience of working within logistics, heavy industry or businesses with significant physical assets ! This logistics business, based in central London, has undertaken a significant change and transformation programme, the outcome of which … enables the organisation to meet its strategic business goals. This role ensures that technology solutions directly support desired business outcomes - such as improved efficiency, customer experience, scalability, and innovation-while maintaining strong architectural integrity. The Solution Architect oversees the design of systems and applications across the enterprise ...

models, best practices, and responsible AI frameworks Build and lead high-performing multidisciplinary teams (Data Science, ML Engineering, MLOps) Identify use cases across functions (customer experience, operations, knowledge management, automation) Ensure scalability, security, and compliance of AI platforms Required Experience Proven leadership delivering Generative AI programmes … microservices Security, governance, and responsible AI Frameworks & Tooling LangChain, LlamaIndex, Semantic Kernel or equivalent Integration with enterprise systems (CRM, ERP, collaboration platforms) Desirable Experience in regulated environments AI ethics, governance, and compliance knowledge Background in consulting or digital transformation Why Apply This is a rare opportunity to shape ...

products and services, aligning with senior functional leads Reviewing and evolving new concepts and ideas against our store expectations and ensuring that our online customer experience is reflected within our retail spaces. Defining new and improved ways of creating a seamless connection between our website … using emerging technologies (AI, XR) Champion design thinking and user-centered approaches throughout the innovation process Develop frameworks and methods for exploring future digital experience opportunities The skills required in order to be successful in the position you will bring UX design experience, including owning the design ...

them maintain an ever steady position as a market leader across the space. The growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity ...

them maintain an ever steady position as a market leader across the space. The growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity ...

them maintain an ever steady position as a market leader across the space. The growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity ...

Salary £35k to £60k DPE Must live within 30 miles of Bristol City Centre We’re Mezze, the market-leading SaaS B2B ordering and customer experience platform for the food manufacturing industry trusted by national brands. We’re looking for an enthusiastic, team-player to join the development … where necessary Working with designers on UI/UX Testing and deploying releases Developing your own skills and knowledge to meet project needs Useful experience Node.js React/React Native MySQL/PostgreSQL Typescript Serverless/Lambda Version control - Git AWS cloud/CDK Jest HTML/CSS/ ...

functionality to encourage engagement. Liaise with the Development team to stay up to date with new platform features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Maintain high standards of product quality ...

turn it into a proper growth engine. This is a close-knit SME with a passionate team, a great product and a loyal customer base. The ecommerce channel is up and running and ticking along, but the ambition now is to build something far more commercial, creative and impactful … improving conversion or working with the web agency on site improvements. If you like seeing the direct impact of your work on sales and customer experience, this is that kind of role. The brief is simple: Grow online revenue Improve performance and profitability Make the website and customer ...

such as breakdown triage, workforce optimisation, and dynamic routing. Leading AI projects focused on delivering efficiencies across our operations to improve cost, productivity, and customer experience. Researching and implementing emerging AI technologies — including integrating large language models (LLMs) into frontline and back‐office workflows. Ensuring strong data governance, robust … analysts within the Innovation Squad. What You’ll Bring We welcome applicants from all backgrounds who are passionate about impactful, responsible AI. Skills & Experience Proven experience leading AI/ML projects, ideally focused on operational or resource optimisation outcomes. Strong technical expertise in Python, SQL, and Snowflake. Experience ...

gets built and how it's built. You'll work in a fast-moving, founder-adjacent environment where engineering decisions directly influence product direction, customer experience, and long-term company success. This is not a narrowly defined role. It's designed for strong generalists and product-minded engineers … support growing usage and increasingly complex workflows. Take ownership across the full product lifecycle — building, shipping, operating, supporting, and iterating. Continuously improve developer experience, usability, and reliability as first-class concerns. You should have A strong product engineering mindset, with experience owning meaningful features or systems ...

gets built and how it's built. You'll work in a fast-moving, founder-adjacent environment where engineering decisions directly influence product direction, customer experience, and long-term company success. This is not a narrowly defined role. It's designed for strong generalists and product-minded engineers … support growing usage and increasingly complex workflows. Take ownership across the full product lifecycle — building, shipping, operating, supporting, and iterating. Continuously improve developer experience, usability, and reliability as first-class concerns. You should have A strong product engineering mindset, with experience owning meaningful features or systems ...

levels. You will handle support requests via the self-service portal, telephone, and occasional in-person visits, providing reassurance, clear solutions, and a positive customer experience. Your role will also involve updating knowledge bases, following established processes, and maintaining accurate asset records. Key Responsibilities: Respond promptly to incidents … other offices to troubleshoot, configure, and advise on IT equipment and software. Promote ICT Self Service tools and resources to enhance user experience. Skills & Experience: Proven experience in a Service Desk or IT support role. Strong understanding of IT infrastructure, Microsoft products, and hardware devices. Excellent customer ...

focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed … wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider ...

focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed … wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider ...

powered customer service company designed to help businesses automate their customer interactions and improve customer experience. Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver … service that is fast, personal, and scalable. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects ...

powered customer service company designed to help businesses automate their customer interactions and improve customer experience. Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver … service that is fast, personal, and scalable. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects ...

powered customer service company designed to help businesses automate their customer interactions and improve customer experience. Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver … service that is fast, personal, and scalable. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects ...

powered customer service company designed to help businesses automate their customer interactions and improve customer experience. Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver … service that is fast, personal, and scalable. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects ...