76 to 100 of 138 Customer Experience Jobs in the South West

project outcomes that enables Capgemini to deliver major programmes linked to client challenges. Working with colleagues across Capgemini to deliver business than can including customer experience, digital and engineering offerings. Operating as a delivery owner on major defence programmes, including shaping proposals, designing parts of transformation programmes … background in a consulting environment where you have delivered parts of transformation programmes, ideally for Aerospace and Defence major clients AI curiosity and ideally experience in creation of AI augmented propositions Experience being client facing and developing client relationships, fostering trust and building credibility across your domain ...

experienced account management or commercial professional who enjoys building relationships, solving problems and finding opportunities to grow existing partnerships. Ideally, you'll bring: Proven experience in account management, business development or partner success , ideally within financial services, payments, POS or SaaS. A strong understanding of retail operations and payment … negotiation skills, with the ability to engage effectively with stakeholders at all levels. A genuine interest in technology and how it can improve efficiency, customer experience and business performance . The ability to understand technical concepts and translate them into clear, practical benefits for customers. A collaborative approach ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

client in Bristol is looking for a new team member to join their Customer Support Team. Job Description: They are breaking the norm in the construction industry and have digital products that are bang on for an old industry. They need to grow their team to support their fast … growing customer base and want individuals who are able to deliver a fantastic, personal customer experience. They have the tools and the knowledge to ensure this role is enjoyable as much as their customers will enjoy having you on their side. Package: Generous basic salary Generous and flexible ...

high levels of availability and performance.* Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.* Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service.* Maintain platform security, performance and operational resilience in line with strict contractual and security requirements.* Ensure timely … incident resolution, continuous service monitoring, and completion of key security and compliance activities.## **Essential Skills/Experience*** **Voice & Network Technologies** – Knowledge of TDM, SIP, IP telephony and voice gateway technologies, with the ability to support and troubleshoot secure voice services.* **Platform & Service Management** – Understanding of Windows server environments, telephony ...

supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They’re Looking For: While their current stack includes PHP, Slim … Framework, JavaScript, React, and MySQL, they’re primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning ...

organisational link between customers, prospects and the technical team. You will manage enquiries, follow-ups and onboarding, ensuring a professional and consistent customer experience from first contact through to becoming a customer and beyond. You do not need to be an IT expert—the technical team handles ...

help drive a truly data-led culture across the organisation. In this senior role, youll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making. As a data SME, youll partner with departments across the airport to build reliable, insightful … reliability, championing a single source of truth and identifying opportunities for automation and process improvement. What Will Make You Successful Youll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories ...

Claranet is seeking a Technical Solutions Change Team Leader to lead and develop the Technical Solutions Change team, delivering in-life change to customer solutions and ensuring governance processes are established with customer experience at the core. You'll manage a team of engineers, prioritise workloads, build ...

Vodafone Group Plc in Chester-Le-Street is seeking a proactive store leader to oversee customer-facing teams and drive performance. You will coach staff, manage KPIs, and ensure an engaging customer experience across Vodafone products and services. This full-time role offers a 40-hour week ...

functionality to encourage engagement. Liaise with the Development team to stay up to date with new platform features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Maintain high standards of product quality ...

seeking an experienced Commercial Director to join the Senior Leadership Team. You will shape and deliver the commercial strategy, bringing together Sales, Marketing, Customer Experience and Commercial Strategy under one accountable leader. Lead initiatives to drive revenue growth, maximise customer value and ensure commercial decisions are backed ...

Comet. This is a direct-report-to-CEO role with no direct reports. It is not a people-management role, not a corporate CX role, and not a theoretical product strategy role. It is a one-person commercial product function built for pace, ownership and measurable delivery. The role … repeat purchase and retention. Understand how buyers shop online and where the biggest friction, confidence gaps and commercial opportunities sit. Use ecommerce and marketplace experience to decide where the business should focus first to move conversion, revenue and buyer behaviour. Drive improvements that make buyers buy more often, more ...

come from strong stakeholder management, delivery leadership and the ability to coordinate multiple technology workstreams. We're keen to speak with candidates who have experience in: Payments or FinTech environments Payment gateways, acquiring, merchant services or transaction platforms POS/EPOS, ticketing or integrated software solutions Managing third-party … closely with technical, commercial and operational stakeholders Supporting the rollout of new payment capabilities and product enhancements Driving improvements to existing payment solutions and customer experience Ensuring projects are delivered on time, within scope and to a high standard What's on offer? £70,000-£90,000 base ...

respond to operational issues. Handle reception-related complaints and concerns calmly and professionally. Monitor feedback and identify opportunities to improve the patient/customer experience. Keep internal navigation, signage and information up to date. Assist with recruitment of new reception staff. Provide training and induction for new starters. Conduct … support colleagues through change and new ways of working. Qualifications Desirable Qualifications or training relevant to reception, administration, healthcare, operations, IT or digital coordination. Experience Desirable Previous experience of supporting or leading a team. Experience of training or inducting new staff. Experience of working with data ...

partner with Engineering, Product, Security, and Senior Leadership. The role focuses on embedding ITIL4 practices, risk controls, and automated delivery while protecting resilience, customer experience, and compliance. #J-18808-Ljbffr ...

drive day-to-day support center performance across payment products and businesses. You\'ll partner with key stakeholders to deliver sustainable results, elevate customer experience, and execute process improvements that move enterprise KPIs. This role blends people leadership, operational rigor, and risk/control discipline in a highly ...

About the Role We are looking for a proactive and analytical Digital Fulfilment & Insights Advisor to support and improve digital fulfilment performance across customer fulfilment channels, including Click & Collect and delivery platforms. Working closely with stores and central teams, you will use data and operational insight to identify issues … improve processes and enhance the customer experience click apply for full job details ...

Summary: We are seeking a highly skilled Cloud Infrastructure Support Engineer to join our global Customer Support team. The primary goal of this team is to delight our customers worldwide by ensuring that any incident related to Radiant’s Cloud Platform, High Performance Computing (HPC), and AI supercomputer fleet … third-party suppliers. The Support team delivers 24/7, 365 on-call support using a “follow the sun” model to handle and resolve customer queries. As a Cloud Support Engineer, you will be a hands‐on technical contributor, responsible for triaging, diagnosing, and resolving complex infrastructure issues while ...

every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred Minimum 5 years of experience … operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact Strong analytical and data storytelling skills with the ability to interpret ...

Screwfix Direct Ltd is seeking an exceptional ecommerce leader to build on momentum and accelerate app growth, enhance personalization, improve customer experience and drive Screfix’s digital retail innovation. You will lead a high-performing ecommerce team and own online sales in a highly successful digital business. ...

powered Teams solution. You'll qualify inbound leads, deliver product demos, and drive upsell opportunities, while collaborating with internal teams to ensure an outstanding customer experience and hitting ambitious targets within a hybrid Bournemouth setup. #J-18808-Ljbffr ...

About the Role We are looking for a proactive and analytical Digital Fulfilment & Insights Advisor to support and improve digital fulfilment performance across customer fulfilment channels, including Click & Collect and delivery platforms. Working closely with stores and central teams, you will use data and operational insight to identify issues … improve processes and enhance the customer experience. This is a varied role combining data analysis, stakeholder management, problem solving and field-based support. Key Responsibilities Support continuous improvement across digital fulfilment operations. Visit stores to review processes and identify areas for improvement. Coach and support Store and Area Managers ...

scam activity These products are a mixture of legacy platforms that produce key data supporting Netcraft systems and new products that support our customer base. You’ll be a technical leader with expertise across a varied stack, with the commercial acumen to understand how to modernise legacy products … range of stakeholders and motivate a team A strong engineering background spanning a range of technologies, including Go, OpenSearch, and MongoDB , with Perl experience considered an advantage A demonstrable track record of identifying opportunities to create significant value within existing products and taking ideas from concept through to production ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...