1 to 25 of 353 Customer Service Jobs in the South West

A fantastic opportunity as First Line Customer Support for Digi Dog Tech has become available. Working with industry professionals in a brand newly re-furbished office, you will be providing a friendly and warm welcome to customers and clients, excelling in customer service and be fully supported … by the technical team. Role Providing excellent customer service in a professional and timely manner, your main duties and responsibilities will be: Answering incoming and outbound calls to new and existing customers. Responding to incoming emails, providing full customer service support Maintaining and establishing close working … a professional and timely manner Meet and greet new and existing customers in store providing a professional warm welcome Recording (raising a ticket) for customer service requests for issues in addition to faults, invoice queries, job quotes and any other query raised by a customer or potential more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »

Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why … to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution) Health Cash Plan How Synertec will set you up for success as a Customer Service Advisor: Embark on your journey with confidence through our Comprehensive Induction and Training Program. We invest in your professional development from day … your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors join our dynamic team as a Customer Service Advisor and become part of our more »

Join a Telecoms and IT provider as a Customer Service Administrator/Telecoms Expediter/Provisioner. The company employs nearly 40 staff and continues to expand with an impressive list of loyal customers. THE CUSTOMER SERVICE ADMINISTRATOR ROLE: Working in a friendly team of 6 and … arranging telecommunications services, juggling installation teams, customer availability, service deadlines, and customers' issues related to telecoms, all the while keeping everyone happy. Hours are 9 am - 5:30 pm, Monday - Friday KEY SKILLS: Take pride in solving customers' issues and going the extra mile to ensure the job … is done properly Good attention to detail Good listening and people skills Reasonable IT skills Good organisational skills SALARY & BENEFITS YOULL RECEIVE AS CUSTOMER SERVICE ADMINISTRATOR: £22,000 - £26,000 20 days holiday + public holidays Pension scheme with company contribution Car parking Opportunity for career progression Subsided more »

make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … what to expect from our high level of service, and our employees understand what is expected of them to facilitate this. We are looking for We have an exciting opportunity to join our sales team in the capacity of a Sales Support Executive. This role will support the Sales … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »

Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customer service requests and orders. Excellent Customer Service skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »

Description To deal with and fulfil service requests that are logged with the ITSC - this includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. This is a predominately customer service focused role, you will be responsible for taking … ownership and management of internal customer requests and setting expectations whilst meeting the needs of the Business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise efficiency. Act as … a liaison with handover points (Technology) to drive through a resolution on behalf of the customer and deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to more »

About The Role Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers … Our team get to our customers much sooner, we have a person on the end of the phone, it doesn’t matter what the customer query is, we are here to help. We support and train our people to deal with any question a customer may ask; and … our people own the customer interaction from start to finish, we don’t pass our customers from pillar to post. Top class customer service is what we pride ourselves on and if your passion is to treat customers fairly and provide awesome customer service this more »

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package Circa … Pension Additional Benefits Onsite Parking 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book work and plan more »

homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »

Quinton Davies are working with a rapidly growing early stage Tech for Good business to secure a Customer Service Leader TheCustomer Service Leader is a critical role for this innovative business. You will be the main point of contact for all clients and end users, supporting them … in set-up and to overcome any issues they have with the product. The products is digital and provides healthcare support to service users across the country. The role ofCustomer Service Leader will: Initial point of contact for clients and service users Support the CX Manager Maintain … the Customer Relationship Management (CRM) system Mentor and train junior members of staff Support product deployments Provide product demonstrations (some travel and occasional overnight stays) In order to apply for the position ofCustomer Service Leader you will need to meet the following criteria: Demonstrable experience in a Customer more »

We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »

sector and are going from strength to strength, they are now looking to add to their skilled team. This role would suit someone with customer service or administration experience, looking for a great work life balance in a role offering long-term job security. The Role: * Administration and … Coordination * Communication with customers * Monday - Friday The Person: * Administration/Coordination/Customer Service background * Strong communication skills * IT skills Reference Number: 229526 Key words: administrator, IT, engineering, remote, sales, customer service, customer management, Poole, Bournemouth, Dorchester, Weymouth, Christchurch. To apply for this role or more »

Service Desk Administrator Programme Name: LCST Location: Bristol, UK Were ready for you to unleash your potential! Role Overview: We are in search of a Service Desk Administrator to join the team in Bristol. IT departments face a number of problems each day . As a result, management … employees who have the requisite skills to address specific issues also moves the process along. Main Duties and Responsibilities: Receive and handles requests for service, following agreed procedures Promptly allocate calls as appropriate Log incidents and service requests and maintains relevant records Identify and classify incident types and … service interruptions Record incidents cataloguing them by symptom and resolution Act under guidance to record and track reliability data for your services Assist in Problem solving tickets Maintain and assist current Change process and requests This role will involve you displaying strong customer service skills as you more »

FRENCH SELECTION UK Customer Service Coordinator (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth Ref: 788BR1 VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR1 Applications submitted on our website will come to us in the … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »

Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around the world. … whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for service. Ensuring support calls are managed in … accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customer service throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated to A-Level standard more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that … and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. … will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued and supported. Experience of supporting more »

full training for the suitable candidate. This Sales Administrator role will suit someone who is tech-savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … the challenge of developing knowledge of the ever-developing technology solutions our client provides. Ultimately, you should be able to contribute to high quality customer service and support sales growth Minimum requirements for the successful Sales Administrator Work experience demonstrating excellent customer service skills High level … multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone Raise tickets for queries relating to technical more »

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »

Customer Service Advisor, Mitcheldean Remote work options are available - A fter successfully passing the probation period £22,483.50 Per Annum + Benefits Mon - Friday 9-5 pm Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm … to inspire new ideas? Have you ever thought about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle … and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune more »