51 to 75 of 223 Customer Service Jobs in the South West

they become available. Join InsuraTec, a premier provider of financial services, as a Business Development Manager. We are seeking highly motivated individuals to drive insurance sales and deliver exceptional customer service while supporting clients with their insurance needs. Enjoy the flexibility of a remote work environment that promotes a healthy work-life balance and encourages your career advancement. … sales using leads provided (No Cold Calling, No Door-to-Door, No Network Marketing). Build and maintain strong client relationships by being client-focused and responsive. Deliver exceptional customer service and support throughout the insurance process. Complete required training and obtain the necessary insurance licenses. Work independently in a self-paced virtual environment. Uphold values of transparency More ❯

they become available. Join InsuraTec, a premier provider of financial services, as a Business Development Manager. We are seeking highly motivated individuals to drive insurance sales and deliver exceptional customer service while supporting clients with their insurance needs. Enjoy the flexibility of a remote work environment that promotes a healthy work-life balance and encourages your career advancement. … sales using leads provided (No Cold Calling, No Door-to-Door, No Network Marketing). Build and maintain strong client relationships by being client-focused and responsive. Deliver exceptional customer service and support throughout the insurance process. Complete required training and obtain the necessary insurance licenses. Work independently in a self-paced virtual environment. Uphold values of transparency More ❯

Working closely with other members of the Glentham team to create both scalable and efficient web solutions that support our sales, inventory management, and customer service systems. Junior Full-Stack Website Developer Salary: £26,000 to £28,000 Permanent, Full-Time (35 hours) Corsham, Wiltshire About us Glentham Life Sciences is a supplier of fine chemicals and laboratory … join our team. Benefits include: • Company pension scheme • Health cashback scheme & EAP (Employee Assistance Program) • Glentham employee annual bonus scheme • 24 days annual leave plus bank holidays, increasing with service • On-site amenities including break room, outdoor areas, and parking Role overview Based in Corsham, Wiltshire, the successful candidate will contribute to developing, maintaining, and enhancing our web-based … applications, supporting sales, inventory management, and customer service systems. This role suits someone with a solid foundation in Python and web development, eager to learn and grow in a collaborative environment. Requirements Recognised IT qualification preferred but not essential Proficiency in Python and experience with Python frameworks Knowledge of HTML, CSS, JavaScript Familiarity with SQL databases Understanding of More ❯

days holiday + Bank (Holiday goes up 1 per year up to 25) Fantastic growth opportunities Bonuses Any extra training that is need is offered Key Responsibilities: Install, service, and maintain fire alarms, intruder alarms, CCTV, access control systems, and emergency lighting. Conduct routine inspections, testing, and preventative maintenance on fire and security systems. Diagnose and repair faults and … industry standards, codes of practice, and regulatory requirements. Provide technical support and training to clients on system operations and best practices. Maintain accurate records of work carried out, including service reports, maintenance logs, and certification documentation. Provide exceptional customer service, building and maintaining strong client relationships. Liaise with other engineers, subcontractors, and suppliers to ensure project deadlines … BS 5266) and other industry regulations. Excellent fault-finding, diagnostic, and problem-solving skills. Ability to read and interpret technical drawings, specifications, and manuals. Strong communication skills and a customer-focused approach. Full UK driving license is essential. Desirable: Relevant certifications (e.g., FIA, BAFE, NSI, or equivalent). Knowledge of IP-based security systems and networked fire alarm systems. More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Hurn. This is a full time, fixed term role until September 2026 which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing … and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will … provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle . What More ❯

involved as you are delivering to stores where the items will be unloaded for the most part for you. You will be expected to deliver a high level of customer service and adhere to all driving regulations whilst ensuring you follow process for all deliveries. Responsibilities Ensure the load is secure at the beginning of each shift. Control … the load as it diminishes throughout the day. Achieve a 2hr delivery window and communicate any issues to the transport team. Offer excellent customer service to the end client. Hours of Work: Start time Nights: 7pm to 4/6am Start time Days: 05:30am to 3/4pm Typical day shift is between 10 - 12 hours a More ❯

involved as you are delivering to stores where the items will be unloaded for the most part for you. You will be expected to deliver a high level of customer service and adhere to all driving regulations whilst ensuring you follow process for all deliveries. Responsibilities * Ensure the load is secure at the beginning of each shift. * Control … the load as it diminishes throughout the day. * Achieve a 2hr delivery window and communicate any issues to the transport team. * Offer excellent customer service to the end client. Hours of Work: Start time Nights: 7pm to 4/6am Start time Days: 05:30am to 3/4pm Typical day shift is between 10 - 12 hours a More ❯

to the team, including the installation, commissioning, administration, and maintenance of network equipment and PC/Mac systems. Additionally, the Senior IT Analyst will collaborate closely with a managed service provider to resolve day-to-day issues. Strong problem-solving abilities and a customer service-focused approach are essential for this role. This position reports directly to … the IT Service Manager. Responsibilities What You'll Do: Provide end user support for desktop, laptop, and data center hardware/software issues, both onsite and remotely. Independently troubleshoot and research issues. Work autonomously and think critically. Collaborate with the IT Manager and Managed Service Providers (MSP) to address issues and implement solutions for all employees. Track IT … to meet regulatory compliance requirements regarding access, retention, and backup. Perform additional duties as assigned. Occasional work travel is required. Qualifications Minimum Requirements: 7+ years of experience in a service desk environment, including using a ticketing system, documentation system, and remote management application. Excellent customer service skills with a passion for helping others. Strong communication and interpersonal More ❯

we help our customers operate beyond compliance, delivering sustainable and efficient systems across all marine segments. We are now looking for a Technical Support Engineer to join our dynamic Service Delivery team in Poole, Dorset . This is a key role within our Field Services function, specialising in providing technical support, spare parts, and lifecycle solutions for marine and … industrial systems. Our team of highly skilled engineers, technical specialists, and service professionals is committed to ensuring that our customers' equipment operates at peak performance throughout its lifecycle. What you'll be doing As a Technical Support Engineer, you will: Deliver expert technical support across the entire WAW product line, ensuring timely and effective resolution of customer issues. … Manage and coordinate field service operations, utilising highly skilled Field Service Engineers and third-party contractors to meet customer requirements. Develop and maintain high-level customer support, building strong relationships with customers and shipowners. Provide quotations, manage service orders, and ensure accurate documentation in SAP. Support field engineers, review service reports, and ensure follow More ❯

security company that's built a strong reputation throughout the South West. They're expanding their presence in Bristol and need a Fire & Security Engineer who's hands-on, customer-focused, and ready to make their mark. This isn't just about call-outs and checklists. You'll be working across a variety of sites - from commercial offices to … team. If you're looking for a role where you're trusted, valued, and offered room to grow, this one's for you. What You'll Be Doing Install, service, and maintain fire and security systems: Intruder Alarms, CCTV, Access Control, Fire Alarms Diagnose and resolve faults efficiently and professionally Work directly with clients, offering expert advice and tailored … solutions Deliver a high level of customer service and build lasting relationships Stay current with tech and compliance through ongoing training What They're Looking For Experience across both fire and security systems Confident with installations, servicing, and fault-finding Problem-solver who works well under pressure Strong communication skills - comfortable speaking with clients on-site Full UK More ❯

you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop … escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support More ❯

Senior Service Delivery Specialist (Programme Coordinator) Talent Pool Operations - Customer Service Title Senior Service Delivery Specialist (Programme Coordinator) Contract Type QA Ltd Permanent Job Advert This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role, you will act as the first point of contact … and external stakeholders. Maintain excellence in coordination activities, including answering stakeholder queries, onboarding learners, managing commercials, and evaluating training programme feedback. Collate, analyse, and report programme feedback data. Present service delivery reviews to clients. Key Skills/Experience Required: Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and More ❯

Field Service Engineer, Dental Systems Basic Salary £32,000 to £40,000 (depending on experience) Bonus £5,000 Company Van Pension Private Medical Cover Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training ** An excellent opportunity for an electronics field service engineer from any sector to join a leading manufacturer of dental systems ** The Role - Field … Service Engineer, Dental Systems You will be responsible for the service, breakdown repair and maintenance of their range of highly advanced dental systems throughout your region. Your Background - Field Service Engineer, Dental Systems To apply you should be able to demonstrate the following: Qualification in electronics or another relevant technical discipline Previous field service experience in … an electronics or electro-mechanical sector Impeccable customer service skills and a confident and professional manner in customer facing environments Flexible approach with the determination to seize opportunities and resolve complex challenges Full UK driving licence The Company - Field Service Engineer, Dental Systems Global leader in healthcare and a highly respected manufacturer of dental systems You More ❯

week - 26 days holiday + Bank MSP experience ideal The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity could be the perfect fit. … Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email, and ticketing systems. Contribute to documentation, compliance, and service continuity processes. Mentor junior team members and share technical knowledge. Stay current with emerging technologies and industry best practices. The Company We believe in making technology easy and enjoyable … for businesses of all sizesproviding communications, connectivity, mobile, and IT services to 5,000+ happy customers. Our down-to-earth approach, technical know-how, and customer-first service are what set us apart. With 60+ employees and growing, we put people and support at the heart of everything we do. The Person 2+ years experience in IT/ More ❯

safely. Ensure that all work is delivered to the required HSEQ standards required and that the workshop team continually strive for continuous improvement. You will work closely with Field Service Engineers, Service Admin and Parts team both at branch and head office level. Responsibilities Repair, maintain, and service Forklift trucks, Material Handling Equipment. General upkeep of Hire … helping others Courteous, friendly, and tactful NVQ in Mechanical Engineering (or equivalent) Experience in the materials handling and plant industry or similar Familiarity/good working knowledge of field service Software (ie working from a tablet/hand held device) Personal Qualities Personable Problem Solving Good Customer Service Presentable Able to work as part of a team More ❯

Service Desk Analyst Bristol/Hybrid What it's like to work at Landmark: At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and … Policies Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible for managing multiple concurrent tasks … other offices located in the United Kingdom to provide physical support About You To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management Strong technical support skills More ❯

PCS is looking for an experienced and motivational people manager to lead our Member Response Team in maintaining high standards of service to our members. With experience of managing CRM systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing … manage projects with successful time and budget management The main duties of the Member Response Team Manager role include: Managing a team across three hybrid sites, to deliver excellent service to our members Managing the administration of the democratic processes Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service Preparing reports and analysis on service quality metrics An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager. The role of Member Response Team Manager offers hybrid working More ❯

solutions with exceptional service. They are developing and growing as a company and are seeking a full time Sales Administrator as a key role to support growth with continued customer experience Responsibilities will include:- •Handle customer queries by email and phone •Respond to or co-ordinate responses to customers by email and phone •Raise tickets for queries relating … to technical support •Contact customers with updates, follow ups, responses •Produce quotes and help build solution proposals with sales team •Processing customer orders through management system •Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery •Maintain and update customer records, pricing, sales collateral •Join sales …/marketing meetings and contribute to updates, ideas and planning •Develop monthly sales reports and help track sales performance •Communicate customer feedback internally •Develop product and service knowledge to increase ability to handle queries/quotes •Manage sales diaries •Liaise with suppliers and monitor product/supplier developments You will be personable and eloquent in all forms of More ❯

daily through our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and to deliver our purpose of Healthy Animals, Happy Owners. The Service Desk Engineer will serve as a primary point of contact for all IVC IT users, providing high-quality customer service and support from our Support Operations Centre … in Keynsham or remotely. Our Service Desk supports over 12,000 colleagues across 1,200 practices with a team of over 400 support staff. Support hours are from 8:00 am to 6:30 pm, Monday to Friday, with limited out-of-hours support as needed. The role involves accurately recording all support tickets, providing timely resolutions, and maintaining … as many tickets as possible efficiently and effectively. This role is offered on a 12-month Fixed Term Contract basis. Key Responsibilities: Support all IVC services in accordance with Service Level Agreements. Respond promptly to tickets, keep customers informed, and ensure resolution within agreed timeframes. Provide desk-side support to employees at the Support Operations Centre. Ensure all tickets More ❯

Customer Services Administrator (Programme Coordinator) Security Cleared PART TIME This role requires the ability to go through and maintain Security Clearance SC/DV as part of the role function About the role You'll provide support to internal/external stakeholders or learners and assist with the successful delivery of our services/programmes whilst providing excellent customer … and external stakeholders and learners to deliver our services and programmes Timely and successful completion of all required documentation in-line with regulations/governance Deliver high levels of customer service to assist the wider team Plan and organise own workload and coordination of related activities Maintain strong relationships with members of the client team Raise issues that More ❯

level? Or perhaps a seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We’re inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you’ll be at the heart of providing essential hardware support to a prestigious government client. From hands-on break/… replacing hardware components as required. Installing, configuring, and relocating desktop equipment. Building and configuring workstations, including network port reconfigurations. Preparing and building laptops and other mobile devices to meet customer specifications. Encrypting, repairing, and re-accrediting laptops. Ensuring compliance with security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management … and request fulfilment using a Service Management toolset. What you’ll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a multi-vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had More ❯

Description We are looking for an MI Analyst to join the In Life Customer Services MI Team on a 12-month FTC/Secondment. This role reports into one of the MI Manager within the Customer Services Division and is responsible for delivering management information and insight to support our departmental and company objectives. The successful individual will … example (but not limited to) Power BI, OAS, My SQL, Snowflake etc. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Working within the defined quality process to follow best practice, share knowledge, engage in workshop/peer review type activities and critically reviewing the quality … key business decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. You will have proven experience in using customer & operational data to drive recommendations that deliver commercial and operational gains, including manipulating large datasets, using different programming tools and analytical software. As an analyst you will be comfortable More ❯

below to understand what you'll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience … courier coverage to reduce risk and meet growing delivery demands. Maintaining cost leadership by managing courier fees, ad-hoc payments, and local asset use. Collaborating with delivery units and customer service teams to resolve concerns and improve satisfaction. We are looking for: A valid UK driving licence. Proven experience in coaching, supporting, and motivating individuals or teams. Confident … experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With More ❯

their best ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting the engineering and product teams … comparable experience should still apply if they believe they can demonstrate the right attitude and aptitude, and/or have transferable skills. Although the role is primarily focused on customer support you will have the opportunity to spend time and become involved in every aspect of our organisation, should you desire. We work predominantly in the rail sector across … a broad range of cutting edge technology challenges - and an interest in rail would be advantageous. Responsibilities ● Provide a high level of customer service to our client base. ● Learn our application and service to provide technical support. ● Carrying out technical troubleshooting of in-service devices via VPN using command line and GUI. ● Operate our ticketing system More ❯