51 to 75 of 127 Customer Service Jobs in the South West

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

Service Team Analyst Permanent Monday to Friday 11am-7pm Remote As a Service Team Analyst within our Relocation Accounting team , you’ll play a key role in supporting global operations by managing inquiries related to expense reimbursements. This position ensures timely, accurate, and customer-focused solutions while … Operations regarding relocation expense reimbursements. Act as a liaison between Global Operations, Relocation Accounting, and Payroll teams to resolve issues efficiently. Manage and resolve service tickets using ServiceNow and other internal systems. Communicate relocation accounting procedures clearly to internal stakeholders. Support special projects and process improvements as needed. Investigate ...

Line Service Desk/Field Engineer Location : St Ives, Cambridgeshire Salary: £35,000-£40,000 Reports To : Service Desk Manager The Opportunity Our client is a growing IT services provider looking to add an experienced 2nd Line Service Desk/Field Engineer to their team. This … high-quality IT support, resolving complex technical issues, and building strong relationships with clients. This role would suit someone who enjoys a mix of service desk and field-based work within a fast-paced MSP environment. Key Responsibilities Act as an escalation point for 1st Line Support Engineers. Provide ...

join a rapidly growing business and develop an exciting career in IT. This company is a small, friendly team who live and breathe exceptional customer service, all with a great sense of humour. Working on the helpdesk, you’ll learn how to handle support requests from clients. Role … from a team of true experts. Responsibilities Working in a supportive team, you’ll be providing support via telephone, remote support tools and at customer premises primarily supporting Microsoft Windows based networks, systems, desktop and cloud applications. You’ll also have the opportunity to be involved in the planning ...

vital network operations within a dynamic environment. What you'll be doing: Monitor and report on all network components to ensure optimal performance Process customer service requests efficiently Create and deploy configurations for new network services Collaborate with Service Management and Customer Authority to deliver seamless … services Provide technical support to Managed Service Providers (MSPs) Maintain accurate network diagrams and documentation Assist with annual Crypto Key Fill procedures Update and maintain the Configuration Management Database (CMDB) Offer technical on-call support out of hours on a 1 week in 4 basis What you'll bring ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. … role is the variety of work, the investment in staff development and the opportunity to work with modern Fire & Security technologies across a diverse customer base. Engineers are trusted to manage their own workload while receiving strong operational support from an experienced management team. Salary & Benefits ...

seeking a customer-focused 1st Line Support Engineer to join a growing internal IT function. This role sits at the heart of day-to-day technology operations, supporting colleagues across the business and helping ensure users have reliable, secure access to the systems and tools they need … users are appropriately provisioned and deprovisioned. Support device deployment, configuration, maintenance, and replacement programmes. Assist with software licensing, application rollouts, and system upgrades. Monitor service requests and incidents, ensuring timely resolution in line with agreed service expectations. Maintain accurate records of assets, user accounts, and support activity. Provide ...

systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer service skills with a professional, patient and user-focused approach - A full, valid driving licence with the ability to travel throughout the UK Please note, successful applicants will be required to be security cleared prior to appointment. Other organisations may call this role IT Support Analyst, Microsoft ...

DHCP, switching and wireless connectivity. Experience supporting Windows, macOS, iOS and mobile devices. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Experience supporting meeting room technology, AV equipment and telephony solutions. Ability to work independently and manage multiple priorities. Full UK driving licence. This ...

Devon Salary: £43,000 - £45,000 PA + Excellent Benefits Are you an experienced Electrical Engineer with a passion for technical problem-solving and customer support? Do you enjoy combining your engineering expertise with customer interaction and working on innovative industrial solutions? If so, we'd love … sales team by providing expert technical advice and delivering outstanding service. Your responsibilities will include: Providing pre and post-sales technical support Reviewing customer applications and recommending suitable technical solutions Assisting with product selection, commissioning guidance and troubleshooting Delivering technical training to customers and colleagues Supporting business development ...

proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized ...

working with clients. What you'll be doing Providing technical support for software applications via phone, email and Microsoft Teams Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved Troubleshooting application issues and resolving problems where possible Escalating more complex issues to internal technical … Support. Strong pensioner payroll experience, either as your main role or as a significant part of a pensions administration, payroll, benefits or client service position. Understanding of the end-to-end pensioner payroll lifecycle. Experience working with ticketing systems and managing incidents. Strong troubleshooting and problem-solving skills. Excellent ...

Digital Team, the apprentice will assist in maintaining website content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This … general guide to duties and responsibilities. You will be supported throughout the apprenticeship, and duties will develop in line with skills, training and service needs: Maintaining and improving the council’s digital services and online processes Support the Digital Team in responding to requests received through the shared inbox ...

experience, documenting, planning, and managing platforms through their life cycle. Strong problem-solving skills. Desire to learn and adapt to new technology skillsets. Strong customer-service and interpersonal skills. Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM) Experience of working in a financial institution ...

/mentoring system throughout your time here Focus on training and career progression Family friendly policies The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

Fire & Security Engineer ( Service/Remedials) Location: North Somerset (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will … looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in North Somerset, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

walk-up requests and follow the ticket best practice guide to keep tickets and requestors regularly updated. Serve as support for the IT Service Desk by answering incoming calls. Required Skills & Qualifications: IT-related qualification or apprenticeship. First-class customer service skills. A strong passion for technology ...

About Us JMV Solutions is a managed IT service provider delivering reliable, modern technology solutions to businesses across Devon. We specialise in IT Support, Microsoft 365, VOIP, Broadband and Networking. We are expanding our support team and are looking for an experienced and enthusiastic IT Support & M365 Technician … network configuration Experience working with RMM/PSA tools (e.g., NinjaRMM, HaloPSA) is an advantage. Solid troubleshooting and analytical skills. Excellent communication and customer service skills. Full UK driving licence. Desirable Certifications (Not Essential) Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Azure Fundamentals CompTIA Network+/Security+ ...

networking (wired/wireless), basic server administration, and hardware repairs. Familiarity with Active Directory, file permissions, printer support, and Office 365 administration. Excellent customer service skills to maintain a positive user experience. Desirable skills Understanding of VLAN's/QoS/VPN's Experience of Backup software, including ...

ensure compliance with company policies About You To be considered for this role, you should have: Previous IT Desktop Support, IT Support or Service Desk experience Experience building and imaging PCs Knowledge of SCCM, MECM or similar deployment tools Good knowledge of Windows 10 and Windows 11 Experience supporting … Microsoft Teams and Office 365 Strong communication and customer service skills A full UK driving licence The ability to work in a hands-on environment involving the movement of IT equipment Security Clearance Requirements Due to the nature of this position, applicants must: Be a UK National Have ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Bristol This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

communications and alerts. Experience using Task Manager and CRM functions. The ability to investigate and resolve application issues. Experience supporting system changes, upgrades and service improvements. Good stakeholder and supplier management skills. SQL knowledge, ideally with experience writing or amending queries. The role: We are looking for an experienced … Lead and supervise a team of up to 10 Application Support Officers. Manage the day-to-day delivery of application support services. Oversee incidents, service requests and problem resolution. Coordinate system upgrades, maintenance and application releases. Configure and support NEC Housing applications. Drive service improvements and implement best ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...