and a “can do” attitude. You will need to be good at managing your own time and priorities as well as astute in setting customer expectations. You will not be expected to resolve all problems or make all changes but are expected to manage the change process and keep … all parties informed. Candidates should understand the importance of exceptional customerservice to accompany technical skill. We're seeking intelligent, diligent, and friendly colleagues who can combine existing knowledge with newly acquired skills to become an asset to our highly valued team and customers. Are you the right … Windows 10/11/macOS) Understanding of computer and server components, networks and infrastructure Polite, confident and effective communicator Sincere passion for exceptional customerservice Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »
Depot Field Engineer We are currently seeking a skilled and customer-focused Depot Field Engineer to join our tooling hire company. The Depot Field Engineer will be responsible for providing technical support, maintenance, and repair services for our rental equipment, ensuring optimal performance and customer satisfaction. This role … requires a combination of technical expertise, problem-solving skills, and strong customerservice orientation. Key Responsibilities: Perform routine maintenance, inspections, and repairs on a variety of tooling and equipment in accordance with manufacturer guidelines and safety regulations. Diagnose equipment malfunctions, troubleshoot issues, and implement timely and effective solutions … and spare parts. Understand interpret and follow drawings and diagrams. Skilled in electrical fitting to modify, mount and connect electrical components. Worked within a service environment/branch and have a proven track record with regard to product knowledge and professional interpersonal skills. Qualifications: High school diploma or equivalent more »
developers), drainage contractors, earthwork contractors, RC frame contractors and civil engineering contractors Typical order values ranging from £1,000 - £100,000 Deal with inbound customer enquiries in person and via telephone & email Ensure excellent account management and customerservice for existing clients You will be given a … or heavyside products Excellent communications skills both written and verbal IT literate (Microsoft Office) Self-motivated, enthusiastic, flexible, reliable and ambitious Exceptional standards of customerservice Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, with an enviable reputation in the marketplace. We pride ourselves on surpassing client more »
Chester Le Street, County Durham, North East, United Kingdom
Baltic Apprenticeships
hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customerservice skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent CustomerService Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »
UNIT 1-2, BLACKBURN BUSINESS CENTRE, HUTTON STREET, BLACKBURN, England
InkThreadable
our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude. Role Answer incoming calls and address customer queries in a professional and courteous manner. Contact customers regarding stock shortages and provide suitable alternatives. Use a CRM system to manage enquiries and … maintain accurate customer information. Update and maintain spreadsheets for various administrative tasks. Training Data Technician Level 3 Apprenticeship Standard: Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also … customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customerservice and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each more »
and all about bikes, just like you. As a Halfords Mobile Expert Cycle Technician you will use your expertise to support our growing business customer base in the field. Working at your customers’ premises you will use your initiative, technical skills and your fantastic customerservice skills … day begins at our Hub, where you’ll pick up the van, stock and tools you’ll need for the day. Driving to your customer’s premises you’ll carry out servicing and repair work on a range of bikes, using our in-house App and tablet, and working … of: Servicing/repairing a range of mechanical bikes to a high standard with experience of - or an interest in - electric bikes Delivering fantastic customerservice face to face and over the phone Communicating with customers and colleagues at all levels Working as a team, as well as more »
B2B Sales Executive/Client Account Manager who is personable, organised and highly motivated with excellent customerservice and business development skills is required to manage existing client accounts whilst developing new business opportunities is required for a well-established and rapidly growing manufacturing designer and retail company … have a fantastic new job opportunity for a B2B Sales Executive/Client Account Manager who is personable, organised and highly motivated with excellent customerservice and business development skills is required to manage existing client accounts whilst developing new business opportunities. Working as the B2B Sales Executive more »
tasks for import and export shipments. This includes preparing and submitting documentation, coordinating with customs authorities, ensuring compliance with customs regulations, and providing excellent customerservice to clients . Qualifications/Experience: Customs Brokerage and Import/Export experience Excellent communication and customerservice skills Ability more »
A&P Group - Falmouth, Commercial Procurement Business Partner Do you have excellent customerservice and stakeholder management skills and a good knowledge of the maritime industry or ship repair sector? Here at A&P Falmouth we are looking for a Commercial Procurement Business Partner who can help us … drive cost reduction and encourage innovation in line with regulatory requirements. Youll analyse quotations for the selection of sub-contractors, ensuring terms from the customer flow to the supplier and vice versa. Working closely with the Head of Procurement and Commercial Director youll negotiate commercial agreements in line with … during project delivery. Youll oversee suppliers to ensure contract obligations are delivered and resolve issues appropriately. What we are looking for: Excellent analytical and customerservice skills with the ability to communicate clearly and effectively are key. Youll be MCIPS qualified or hold an equivalent qualification/experience. more »
career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about CustomerService processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customerservice experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Working alongside other engineers on the installation of a range of fire and security systems Ensure compliance with industry standards and regulations Provide excellent customerservice and maintain strong client relationships Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this … technical knowledge of a range of fire and security systems Be able to pass BS7858 screening Attention to detail and accuracy Good communication and customerservice skills Benefits : Weekly Pay Ongoing contract work opportunities Apply or call Hayley on 01509615290 or more »
Training + Exciting Career Progression + Great Culture Office Based, Commutable from Plymouth, Saltash, Liskeard and surrounding areas Are you passionate about Sales and CustomerService looking to join a rapidly expanding product supplier that offers a great team culture, where you are rewarded for your hard work … low staff turnover due to a great culture making this a great chance to further your career. This role will suit someone passionate about customer support and going above and beyond whilst working with customers within a close knit manufacturer that will invest in your expertise through technical training … on product range and systems with the scope of career progression The Person: *UK License *Looking for a full time permanent role *Passionate about customerservice Reference Number: BBBH226103 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry more »
Field Service Engineer, Medical Equipment **Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems** Earnings of £40,000+ Including Overtime Overtime Paid Door-to-Door After 8 Hours Per Day … van Overtime Commission Pension 25 days holiday plus 8 public holidays Tablet and smartphone Fuel card Life assurance Private medical insurance The Role - Field Service Engineer, Medical Systems Following expansion this market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer … responsible for: Carrying out planned preventative maintenance, service and breakdown repair of medical systems Once fully trained, you will also provide after sales technical and commercial support Working within the healthcare market, you will be expected to offer the highest level of customerservice, completing risk assessments more »
Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields … and various university research departments. Role Breakdown: As a Service Desk Deputy Shift Lead, you will have the following responsibilities: Primary Responsibilities: Serve as the initial contact for both external and internal customers, ensuring prompt and professional responses to all communications (phone calls, emails, etc.). Identify, register, and … Allocate incidents in accordance with agreed SLAs and KPIs, and manage incidents to ensure customers receive regular updates and issues progress in line with Service Level Targets. Ensure all actions and diagnostics are accurately recorded in the Service Management toolset. Deputy Responsibilities: Act as a point of escalation more »
requires individuals to be on call, out of hours, on a five-week recurring cycle. Principal Responsibilities Provide technical support, responding to incidents and service requests raised with the IT Service Desk. Stand in for the IT Operations Manager when unavailable. Ensure all incidents and service requests … are logged and assigned with appropriate levels of detail, categorization, and prioritization. Maintain a high degree of customerservice and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Support and administer Microsoft Office 365 products and … any SLA risk items to the IT Operations Team to ensure that timely support is maintained across the operation. Manage software licensing. Deliver exceptional service to both internal and external customers and stakeholders. Keep the IT Service Desk knowledgebase articles up to date to provide support and advice more »
IT Service Desk Team Lead - £35,000 - Bristol My client is an incredibly exciting and fast growing MSP based just outside of Bristol. They work to provide expert IT Support to a range of businesses, primarily in the hospitality sector. They are searching for an energetic, dedicated and ambitious … service desk team lead to guide their award winning service desk whilst the company goes from strength to strength. The Role You will be tasked with managing and mentoring the service desk team, this will allow you to build leadership experience and provide an excellent starting point … for internal progression. The role is customer facing and you will be charged with evolving and improving an already outstanding service desk team. Responsibilities Dealing with escalations from the 1st and 2nd support staff Training and upskilling staff Managing technicians Delivering first class technical support Managing a ticketing more »
Swindon, England, United Kingdom Hybrid / WFH Options
Nationwide Building Society
Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You’ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »
Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an … This is a fantastic opportunity where you will support technical 1st line issues and act as an escalation point within the team. As a service desk team lead you will be serving as a team leader for an experienced team that acts as the first point of contact for … desk, phone, email). You will also act as a point of escalation of complex problems to other support teams when necessary The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices more »
Thrive Group are delighted to be working with our company-based Corsham who are actively looking to recruit a Service Administrator to join the team on a permanent basis. What you will be doing: To provide Administration support the Service Team. The successful applicant will making and receiving … calls to Service Customers and liaising with our Service Advisors regarding customer bookings and appointments. You will undertake administrative duties for the department using our in-house systems to update records, process paperwork and filing. What you will need to succeed: Previous administration and customerservicemore »
Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Dorchester As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customerservice is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »
Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Bristol As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customerservice is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »