76 to 100 of 188 Customer Service Jobs in the South West

Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into a … collaborative and cross-functional environment where your voice matters. You'll work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Design … end-to-end Create evidence-based user journeys across web and native experiences. Partner with service designers to understand the wider context of services and touchpoints. Generate and refine ideas that solve customer and business problems. Produce prototypes and high-fidelity designs, using them to test with users and achieve stakeholder buy-in. Collaborate closely with engineers and More ❯

The DST Apprentice plays a key role in supporting the effective use of digital technologies and data across TDM’s business functions. Working within the Customer Experience – Business Support team, the role focuses on supporting the wider TDM team, to improve productivity, enhance customer service, and enable data-driven decision-making. Role Support the development, optimisation, and … Year 6 Months Positions Available 1 Closing Date Monday, 6th October 2025 Start Date Tuesday, 7th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the More ❯

37.5 per week, two shifts: 08:30-17:00/10:00-18:30 Overview: Our client is seeking a Tier 1 Technical Support Analyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently, and maintaining excellent customer service. The successful candidate will also assist with … knowledge base documentation and process improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technical support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A … levels, BTEC, or IT-related qualifications. Microsoft 365 administration knowledge. Experience within a managed service provider (MSP). More ❯

by keeping mobile devices safe, updated, and accounted for. This is a perfect entry point for someone with no previous technical experience, but a genuine interest in IT and customer service, and a willingness to learn on the job. Youll receive full support and training from an experienced team as you build real-world skills in mobile device … management, asset control, and service operations. This role is office based 5 days a week in Cheltenham. What Youll Be Doing Provision, configure and support laptops, tablets, and phones across a secure estate. Sanitise, build, track, and distribute devices daily. Take ownership of incidents, service requests, and hardware refreshes (approx. 2,000 devices per year). Handle administration … youll bring: You dont need technical experience, just the right attitude: A real interest in IT, mobile devices, or technology. Comfortable communicating with various team members and dealing with customer services. Comfortable working in a structured, repetitive role with a solid focus on accuracy. Willingness to follow detailed processes and strict security protocols. Reliable, self-motivated and keen to More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth … tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper More ❯

decades, this organisation has built a strong reputation for delivering cutting-edge AV and technology solutions to clients across the retail and corporate industries. With a strong emphasis on customer satisfaction, technical innovation, and long-term service partnerships, the business supports a wide range of projects, from complex AV integration in Leisure and Retail facilities to the supply … of their office and covering projects nationwide, you'll be responsible for the installation, configuration, and maintenance of a wide variety of Audio Visual (AV) systems, ensuring top tier service and high-quality results for clients. This is a hands-on role with a strong customer-facing element, where your technical knowledge, practical ability, and problem-solving mindset … systems, and video conferencing setups. Perform pre-installation site surveys to determine feasibility, cabling needs, and positioning of devices. Carry out preventative maintenance and respond to technical faults or customer service calls, both on-site and remotely. Commission AV systems to a high standard, ensuring functionality, ease of use, and seamless integration. Provide client training and handover documentation More ❯

to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯

to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯

to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯

to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯

services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/… requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further understanding Following the Service Call Management Process Contributing to the company knowledgebase with FAQs, How to.. and technical articles Writing SQL scripts for data correction Escalating issues to development for further in-depth analysis Liaising with different teams … re looking for? Someone with 2 years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with prior application support experience within the commercial software development industry. Good MS/SQL Server script writing experience Proven analytical and problem More ❯

plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system … to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving … Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves providing first-line IT support across multiple More ❯

Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £33,000 + Benefits Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two days are the same, offering progression and exposure to complex … autonomy to develop their careers in a supportive and fast-paced environment. In this role, you'll provide 2nd line IT support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three … with Windows Server, Active Directory, Office 365, networking protocols, and troubleshooting complex technical issues is essential. Just as important are strong communication skills and the ability to deliver excellent service in a client-facing role. This is a fantastic opportunity to join a growing MSP that offers variety, responsibility, and plenty of progression opportunities. You'll be trusted to More ❯

Structured Cabling Engineer (Managed Services Engineer) Onsite at customer sites in and around the Bristol and South West area Permanent Summary We are seeking a Structured Cabling Engineer/Managed Services Engineer to join an existing team. You will be working across several of our customers sites and will be carrying out tasks such as break fix, installations etc. … message is visible and alive throughout any activities carried out. Ensure adherence to all NG Bailey's policies, processes, and procedures Ensure all works comply with NG Bailey IT Service's standards and to meet and where possible, exceed Client expectations, whilst ensuring adherence to vendor and manufacturer design guidelines Keeping material control and maintain records of deliveries and … project stock. Ensuring the provision of timely and accurate internal and customer project reporting (timesheets, mileage returns, daily reports, completion certificates) Monitoring the quality and productivity against programme and maintain daily site records and reports. Ensure that positive relationships are maintained with the customer through efficient delivery of projects with a view to optimising future opportunities and profitability. More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the … team. This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership plans to the More ❯

development practices, and drive Motability Operations toward operational excellence in application security. Qualifications You are passionate about the technical security aspects of application development, with a focus on protecting customer data and driving high standards of engineering. You'll bring a background in hands-on secure software development or application security testing, along with proven experience working directly with … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

Are you a suitably qualified and motivated individual looking to further your career within the University Hospitals Plymouth (UHP) Pathology service? We have an exciting opportunity to join our project support team, supporting and serving our clinical partners throughout the South West Peninsula. This is an opportunity to utilise your existing experience and develop your knowledge and skills working … IT related projects as required. If this opportunity is the next step for your development and you would like an informal discussion, please contact us: Tim McLean, Deputy Pathology Service Line Manager. Email: Main duties of the job Managing and controlling the scope of projects in a fast-changing health environment Co-ordination and motivation of a multi-disciplinary … do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation More ❯

will primarily be involved in project delivery with additional complex technical issues to address. About You: We are keen to hear from candidates who can evidence deliver of exceptional customer service and work efficiently and effectively whilst adhering to established IT controls. Ideally, you will have in depth operational experience in MS Azure cloud services, maintaining and supporting … Autopilot, an understanding of Devops and ITIL foundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. Ability to balance quality of output with pace by managing time effectively. A thirst for learning and a passion for technology, with an enthusiasm More ❯

Key responsibilities: Acting as the go-to point for escalated support issues (2nd/3rd line). Mentoring and developing a team of two Support Engineers. Delivering first-class customer service to internal users. Troubleshooting and resolving issues across hardware, software, and infrastructure. Driving improvements in processes and documentation. Requirements: Experienced in IT support (2nd/3rd line … working with people as much as with tech. Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.Support Engineer/Service Desk Engineer/Desktop Support Lead/IT Team Lead/Operations Engineer/Application Support Engineer/App Support/Tech Support/IT Support/IT Helpdesk More ❯

Job summary Are you a suitably qualified and motivated individual looking to further your career within the University Hospitals Plymouth (UHP) Pathology service? We have an exciting opportunity to join our project support team, supporting and serving our clinical partners throughout the South West Peninsula. This is an opportunity to utilise your existing experience and develop your knowledge and … IT related projects as required. If this opportunity is the next step for your development and you would like an informal discussion, please contact us: Tim McLean, Deputy Pathology Service Line Manager. Email:Tim.mclean@nhs.net Main duties of the job o Managing and controlling the scope of projects in a fast-changing health environmento Co-ordination and motivation of … do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation More ❯

career and potentially grow into a Head of IT role as the company expands. Key Responsibilities: Providing 2nd line support to a diverse client base, ensuring high levels of customer satisfaction Diagnosing and resolving technical issues in a timely and efficient manner Managing and prioritising support requests through the ticketing system Assisting with the setup, configuration, and maintenance of … infrastructure Escalating complex issues to 3rd line support or specialist teams when necessary Offering guidance and support to junior members of the team Contributing to the continuous improvement of service delivery processes Maintaining comprehensive documentation of technical procedures and solutions Job Requirements: Experience in providing 2nd line support within an MSP environment Strong knowledge of IT infrastructure, including servers … networks, and cloud services Proficiency in troubleshooting and resolving technical issues Excellent customer service and communication skills Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Enthusiasm for learning and adapting to new technologies Relevant IT qualifications or certifications are desirable Benefits: Opportunity for career progression; potential to progress More ❯

Overview We are looking for aProcurement Administrator (IT) to join our team for a 6 to12 month FTC. The IT Service Analyst will be responsible for managing the end-to-end procurement of all central IT hardware for the Wincanton business units, including asset management and requestor/supplier support on other services such as mobile phones and managed … limited to: End User equipment, Operational Equipment, RF/AP Network, Mobile Devices (not work phones) and Visitor Management What will you bring? Experience within a similar role. Strong Customer Service skills. An understanding of finance and billing. Excellent interpersonal, organisation and communication skills. Strong problem-solving skills; understands when to escalate issues. Computer literate with a knowledge More ❯

support (Windows 10/11, macOS, basic networking). Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions. Strong problem-solving and organisational skills. Excellent customer service and communication in educational settings. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. More ❯

logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers. Key Responsibilities: Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable us to deliver cutting-edge More ❯

by helping people solve problems, be more effective in what they do today and innovating to raise the bar of what can be achieved in future. Significant change in service provision is anticipated and it is vital to have effective, proactive engagement with other departments and faculties. This will address a key improvement required within the Evolution project to … support queries via phone, email and face to face. Learning and adhering to local support procedures for call reception, fault logging, investigation and closure. Maintain a high degree of customer service for all support queries including ownership, feedback, allocation and follow up. To take ownership of user problems and be proactive and understanding when dealing with user's … issues. Ultimately provide help and advice to users of the service and be able to offer appropriate technical guidance and advice. Schedule and undertake routine installations and removals of items of hardware and/or software. Conduct tests of hardware and/or software using supplied test procedures and diagnostic tools. Correct malfunctions, calling on other experienced colleagues and More ❯