76 to 100 of 237 Customer Service Jobs in the South West

site parking Complimentary refreshments Adhoc team incentives and recognition About the Opportunity We’re delighted to be supporting a growing, well-established SME, as they look to strengthen their customer operations team with the addition of a Customer Experience Coordinator. This is a fantastic opportunity where you will be joining a collaborative, fast-paced environment where quality service and strong internal culture go hand in hand. You'll be at the heart of the customer journey, managing client portals, processing orders, troubleshooting issues, and ensuring every interaction delivers a professional, responsive experience. What You'll Be Doing Client Engagement & Collaboration Develop a strong working knowledge of the core products Work closely with internal teams (Sales, Marketing … IT, Ops) Log and track all activity using CRM and reporting tools Customer Portal & Account Support Maintain and update client portals (pricing, branding, access) Assist with onboarding new clients and setting up their accounts Monitor usage and resolve or escalate technical issues Order Processing & Service Respond to customer enquiries via phone, email, and CRM Process orders and More ❯

Senior Service Delivery Specialist (Programme Coordinator) Talent Pool Operations - Customer Service Title Senior Service Delivery Specialist (Programme Coordinator) Contract Type QA Ltd Permanent Job Advert This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role, you will act as the first point of contact … and external stakeholders. Maintain excellence in coordination activities, including answering stakeholder queries, onboarding learners, managing commercials, and evaluating training programme feedback. Collate, analyse, and report programme feedback data. Present service delivery reviews to clients. Key Skills/Experience Required: Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and More ❯

Customer Accounts Advisor The salary range for this role is $17.00 to $18.00 per hour . This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with … the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong … difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits More ❯

Field Service Engineer, Dental Systems Basic Salary £32,000 to £40,000 (depending on experience) Bonus £5,000 Company Van Pension Private Medical Cover Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training ** An excellent opportunity for an electronics field service engineer from any sector to join a leading manufacturer of dental systems ** The Role - Field … Service Engineer, Dental Systems You will be responsible for the service, breakdown repair and maintenance of their range of highly advanced dental systems throughout your region. Your Background - Field Service Engineer, Dental Systems To apply you should be able to demonstrate the following: Qualification in electronics or another relevant technical discipline Previous field service experience in … an electronics or electro-mechanical sector Impeccable customer service skills and a confident and professional manner in customer facing environments Flexible approach with the determination to seize opportunities and resolve complex challenges Full UK driving licence The Company - Field Service Engineer, Dental Systems Global leader in healthcare and a highly respected manufacturer of dental systems You More ❯

week - 26 days holiday + Bank MSP experience ideal The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity could be the perfect fit. … Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email, and ticketing systems. Contribute to documentation, compliance, and service continuity processes. Mentor junior team members and share technical knowledge. Stay current with emerging technologies and industry best practices. The Company We believe in making technology easy and enjoyable … for businesses of all sizesproviding communications, connectivity, mobile, and IT services to 5,000+ happy customers. Our down-to-earth approach, technical know-how, and customer-first service are what set us apart. With 60+ employees and growing, we put people and support at the heart of everything we do. The Person 2+ years experience in IT/ More ❯

safely. Ensure that all work is delivered to the required HSEQ standards required and that the workshop team continually strive for continuous improvement. You will work closely with Field Service Engineers, Service Admin and Parts team both at branch and head office level. Responsibilities Repair, maintain, and service Forklift trucks, Material Handling Equipment. General upkeep of Hire … helping others Courteous, friendly, and tactful NVQ in Mechanical Engineering (or equivalent) Experience in the materials handling and plant industry or similar Familiarity/good working knowledge of field service Software (ie working from a tablet/hand held device) Personal Qualities Personable Problem Solving Good Customer Service Presentable Able to work as part of a team More ❯

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that … policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you’ll be doing Develop and implement a forward-looking telephony strategy that supports the organization's … departments Lead the integration of new technologies, such as AI-driven communication tools, cloud-based telephony solutions, and advanced analytics, to enhance the contact centre’s operational efficiency and customer experience Oversee the installation, configuration, and maintenance of telephony hardware and software Develop disaster recovery and business continuity plans for telephony systems Stay at the forefront of telephony innovations More ❯

solutions with exceptional service. They are developing and growing as a company and are seeking a full time Sales Administrator as a key role to support growth with continued customer experience Responsibilities will include:- •Handle customer queries by email and phone•Respond to or co-ordinate responses to customers by email and phone•Raise tickets for queries relating … to technical support•Contact customers with updates, follow ups, responses•Produce quotes and help build solution proposals with sales team •Processing customer orders through management system•Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery•Maintain and update customer records, pricing, sales collateral•Join sales …/marketing meetings and contribute to updates, ideas and planning•Develop monthly sales reports and help track sales performance•Communicate customer feedback internally•Develop product and service knowledge to increase ability to handle queries/quotes•Manage sales diaries•Liaise with suppliers and monitor product/supplier developments You will be personable and eloquent in all forms of More ❯

We’re looking for an IT Service Desk Apprentice to gain hands-on experience supporting users across a dynamic professional environment. You’ll play a key role in supporting the IT team by assisting staff with a wide range of technical issues and gaining hands-on experience troubleshooting hardware, software and network problems. Role Providing first-line support for … offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining service standards Collaborating with the Service Desk Manager and wider teams to resolve cross-functional issues Delivering great customer service by responding to user queries promptly and More ❯

Job Title: Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building strong customer relationships? Do you thrive on making meaningful … connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you’ll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing real flexibility. Your … focus will be on: Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement Supporting the wider sales team by More ❯

Job Title: Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building strong customer relationships? Do you thrive on making meaningful … connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you'll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing real flexibility. Your … focus will be on: Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement Supporting the wider sales team by More ❯

in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally … solving skills then look no furhter! More about the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly … to incoming requests, keeping in mind ticket urgency, customer expectations, and service-level commitments. Deliver exceptional support with a focus on exceeding SLA targets, and escalate challenges appropriately to maintain service quality. Record all interactions and updates clearly in the ticketing system to support team transparency and consistent communication. Recreate reported issues when needed to better understand More ❯

in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally … solving skills then look no furhter! More about the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly … to incoming requests, keeping in mind ticket urgency, customer expectations, and service-level commitments. Deliver exceptional support with a focus on exceeding SLA targets, and escalate challenges appropriately to maintain service quality. Record all interactions and updates clearly in the ticketing system to support team transparency and consistent communication. Recreate reported issues when needed to better understand More ❯

as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team. Role To provide a professional & personal first … 2nd Line Helpdesk Technicians Undertake simple maintenance tasks for monitored systems To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers Installing Software and building computers for customers Take on ad hoc project work as … 9am - 6pm. Expected Duration 1 Year 5 Months Positions Available 2 Closing Date Friday, 15th August 2025 Start Date Friday, 22nd August 2025 Desired Skills Communication skills IT skills Customer care skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer EVERYTHING TECH LIMITED Everything More ❯

replacing hardware components as required. Installing, configuring, and relocating desktop equipment. Building and configuring workstations, including network port reconfigurations. Preparing and building laptops and other mobile devices to meet customer specifications. Encrypting, repairing, and re-accrediting laptops. Ensuring compliance with security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management … and request fulfilment using a Service Management toolset. What youll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a multi-vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: ? Familiarity … with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Full-time, Permanent Location: Office-Based Gloucestershire Security Clearance More ❯

Service Desk Support (L2) Immediate Start Location: London, UK (Onsite, 5 days per week with on-call rota and after-hours support as needed) Contract: 6 months initially (immediate start required) Day Rate: £170-£200 inside IR35 Our client, a large global consultancy, is seeking an experienced Service Desk Support Engineer (Level 2) to join a growing team … in London. This role requires hands-on expertise in troubleshooting and resolving complex technical issues while delivering excellent customer service to end-users across multiple sites. Key Responsibilities: Provide second-level support for incidents and service requests across various channels. Troubleshoot and resolve hardware, software, network, and performance issues (AD, Intune, Exchange, etc.). Deliver in-person … to knowledge base articles and promote knowledge sharing across teams. Support training for Level 1 employees and encourage best practices. Identify opportunities for process improvement and automation. Requirements: Previous Service Desk L1 & L2 experience. Strong skills in Active Directory, Intune, Exchange Server , and troubleshooting network issues. Ability to travel to multiple sites . Based in London and available to More ❯

below to understand what you'll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience … courier coverage to reduce risk and meet growing delivery demands. Maintaining cost leadership by managing courier fees, ad-hoc payments, and local asset use. Collaborating with delivery units and customer service teams to resolve concerns and improve satisfaction. We are looking for: A valid UK driving licence. Proven experience in coaching, supporting, and motivating individuals or teams. Confident … experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With More ❯

Van + On-Call Bonus Join a leading equipment hire specialist offering long-term career growth, advanced training, and exceptional earning potential. As a Mobile Generator Engineer, you'll service, maintain and repair diesel generators ranging up to 1250 KVA across customer sites across Bristol and surrounding areas. You'll be part of a supportive engineering team, attending … card provided 23 days annual leave plus bank holidays Clear career progression within a national business Pension scheme and additional company benefits Key Responsibilities as the Mobile Generator Engineer: Service, fault-find and repair mobile diesel generators (up to 1250kVA) Attend breakdowns and complete preventative maintenance Complete service reports and compliance documentation accurately Participate in an on-call … rota with generous standby and overtime pay Deliver high levels of customer service and uphold strong safety standards About the company: National equipment hire group with a strong engineering backbone Invests heavily in staff development and accredited training Operates one of the UK's largest and most modern generator fleets Known for internal promotion and structured career paths More ❯

Elevation Recruitment Group are working with a highly respected security integrations company to recruit a Field Service Engineer in their Aftermarket CCTV and access control service and repair team.Salary: £36k - £38k pa + car + Fuel Card + Overtime OTE £47k paLocation: Newport, Bristol, Swindon, Hinckley, Cheltenham, Kingsley, Pembroke (door to door pay) Duties of the Field Service Engineer will include: Respond to daily fault requests within your designated patch Provide reliable, efficient, and courteous service to clients at all times Maintain and repair CCTV systems Oversee the care, maintenance, and repair of functional and managed control rooms Complete planned preventive maintenance schedules We would be keen to speak with Field Service Engineers with the … following skills and experience: Strong knowledge of CCTV In-depth understanding of Access Control Systems and IP Networks Excellent customer service and communication skills Ability to multitask and meet tight deadlines Knowledge-sharing and team collaboration If you are an experienced Field Service Engineer and are looking for a new challenge, apply now ! For more information about More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to … M32 motorway network. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to … M32 motorway network. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to … M32 motorway network. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

the high-level design for all IT solutions. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for service … accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to bring those IT Systems and Services together. We work with hardworking, upbeat people who grow … deliver impactful services across our organisation. You'll contribute to the design, development, and support of IT operations solutions based on ServiceNow best practices, aligned to organisational KPIs and service excellence standards. Person specification Develop and enhance features within the ServiceNow platform. Support incident and problem management assigned to Platform Support. Implement service requests and technical change delivery. More ❯

a hands-on role providing first and second-line technical support to users across a wide range of systems and services. You'll be responsible for resolving incidents and service requests, supporting hardware and software issues, and ensuring a high standard of customer service. Due to the nature of the role existing or recent NPPV3 or SC Clearance … is highly desirable. Key Responsibilities: Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in … the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide on-site support and equipment setup. Maintain accurate asset and configuration records. Contribute to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk More ❯

an experienced Application Support Engineer providing 2nd application support to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems, including real-time enterprise-level … applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist with internal and external communications … understanding risk and impact Collaborate with R&D, Projects, and Infrastructure teams to ensure system accuracy Maintain internal knowledge base to support knowledge sharing Promote a culture of high customer satisfaction Ensure compliance with ITIL processes and company policies Drive personal development with a focus on technology and applications Attend customer review meetings as needed Contribute to the More ❯