phone, and walk-ups. Troubleshoot and resolve hardware, software, and network issues. Manage incidents, service requests, and alerts through a ticketing system. Perform software deployments, routine maintenance, and user onboarding/offboarding. Ensure compliance with ITIL processes and documentation standards. Deliver outstanding customer service in a busy IT support environment. What We’re Looking For 2–3 years’ experience in More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
technical issues related to desktops, servers, networking, and cloud systems Act as an escalation point for the 1st line team Support infrastructure upgrades, migrations, and deployment projects Assist with onboarding new clients and maintaining their environments Document fixes and maintain accurate client records in the service desk system Collaborate with 3rd line engineers and project teams to expand your technical More ❯
troubleshooting hardware, software and network problems. Role Providing first-line support for hardware, software and operating systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
customers, helping them adopt cloud technologies effectively, while working closely with our technical teams to drive service performance and strategic alignment. Key Responsibilities Manage the customer journey post-sales: onboarding, adoption, success planning, and retention Act as a trusted advisor on Microsoft Cloud services, guiding customers through best practices and strategic improvements Run regular service and success reviews, reporting on More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Made Tech Limited
teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI More ❯
or similar government organisations. Excellent communication and stakeholder engagement skills. Comfortable operating in a hybrid environment, attending Corsham site 2-3 days per week. Desirable: Previous experience with service onboarding or service acceptance in Defence Digital or similar programmes. ITIL certification. Prince2 or other project management qualifications. People Source Consulting Ltd is acting as an Employment Business in relation to More ❯
or similar government organisations. Excellent communication and stakeholder engagement skills. Comfortable operating in a hybrid environment, attending Corsham site 2-3 days per week. Desirable: Previous experience with service onboarding or service acceptance in Defence Digital or similar programmes. ITIL certification. Prince2 or other project management qualifications. People Source Consulting Ltd is acting as an Employment Business in relation to More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Experis UK
or similar government organisations. Excellent communication and stakeholder engagement skills. Comfortable operating in a hybrid environment, attending Corsham site 2-3 days per week. Desirable: Previous experience with service onboarding or service acceptance in Defence Digital or similar programmes. ITIL certification. Prince2 or other project management qualifications. People Source Consulting Ltd is acting as an Employment Business in relation to More ❯
Financial support services And plenty more! Closing Date: 17th June 2025 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
mailboxes, and migrations. Administering Microsoft 365 and Azure, including PowerShell scripting, licensing, security and compliance settings, conditional access, and automation of bulk tasks. Managing Intune and SCCM for endpoint onboarding, policy deployment, and software packaging. Overseeing server patching processes and infrastructure monitoring, including WSUS/AUM configuration and third-party update scheduling. Supporting high-priority incident resolution, root cause analysis More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown PLC
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. About Us Hargreaves Lansdown is the UK's number one platform for private investors. Our More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management Collaborate with third-party vendors and internal teams Champion a security-first mindset in all tasks What You’ll Bring: Experience with Microsoft 365, Windows More ❯
Ownership and Initiative Serve as an escalation point, responding promptly and effectively to service alerts and issues Proactively mitigate potential or actual service disruptions, ensuring swift resolution Support customer onboarding for service-specific requirements - inclusive of process creation Continual Service Improvement Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and risk reduction More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
That Media Thing Ltd
to take on yourself) Ensure all creative outputs meet client objectives, offering client-facing collaborative discussion where necessary to align client requirements with That Media Thing's objectives When onboarding new clients (or digesting newly rolled out client brand guidelines), it is the Creative Services Manager's job to get under the skin of the client and ensure they have More ❯
and manage the IT team, ensuring effective resource utilisation and fostering continuous improvement. The role requires you to oversee all information systems for effective and secure operation, including ICT onboarding, offboarding, and employee variations and manage secure communication solutions and enhance business efficiency by advising on and re-engineering ICT processes with Department Heads. Hands-on experience and strong proficiency More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum + Car / Car Allowance + Package
Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
Managing, provisioning and supporting End User Computing (EUC) in accordance with organisational norms. Designing and executing modifications to IT infrastructure or implementing new solutions and services. Facilitating end-user onboarding and training through knowledge dissemination and documentation. Collaborating with global vendors/partners to procure necessary hardware. Overseeing user access privileges and enforcing security protocols to safeguard sensitive data against More ❯
GL7, Upper Siddington, Gloucestershire, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
Managing, provisioning and supporting End User Computing (EUC) in accordance with organisational norms. Designing and executing modifications to IT infrastructure or implementing new solutions and services. Facilitating end-user onboarding and training through knowledge dissemination and documentation. Collaborating with global vendors/partners to procure necessary hardware. Overseeing user access privileges and enforcing security protocols to safeguard sensitive data against More ❯
Maintain accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, Mac OS, basic networking) Familiarity with Active More ❯
iOS, Android, Windows) Configure and manage Intune policies, profiles, and application settings Work with BlackBerry UEM in MAM configuration (On-Premise or SaaS) Ensure smooth Active Directory integration, including onboarding/offboarding groups and synced user groups Advise on Conditional Access policies to meet security and compliance needs Support technical decision-making and act as a trusted SME throughout the More ❯
Create workflows, reports, dashboards, and custom fields to support business needs. Enquiry Capture Implementation & Training: Lead the rollout, configuration, and user support for Enquiry Capture tools like SnapAddy. Provide onboarding and ongoing training to sales and marketing teams. Troubleshoot issues to ensure data aligns with CRM. Data Management & Pricing: Maintain and update pricing data, product part numbers, and data sheets. More ❯
Plymouth, Devon, England, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Ltd
is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers and internal teams Continuously seek improvements to support services and user experience Skills Required: Strong knowledge of Microsoft 365, Windows 10/ More ❯
security teams to ensure service remains optimised for performance and compliance. MAIN DUTIES AND RESPONSIBILITIES Monitor, prioritise and help resolve support request from user community. Management of assets including onboarding and off-boarding processes. Perform regular support status checks and other proactive or reactive tasks. Monitor and log application and infrastructure health, troubleshooting and optimising system performance based on key More ❯
to Made Tech's research standards, the MRS code of practice, and GDPR. Ability to communicate clearly and ethically with research participants, including GDPR compliance. Community Support hiring and onboarding of researchers. Help define Made Tech's design principles through delivering effective public services. Represent the community both internally and publicly. Contribute to communities of practice by sharing ideas, methods More ❯