76 to 85 of 85 Customer Service Jobs in Surrey

the field. Utilise this time for admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products and services, attempting to … close deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence (BI) tools. Provide accurate sales forecasts as required. Study to More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … you can achieve first time fix resolutions in most site visits. Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customer’s satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

Field Delivery Manager reporting to Michelle Harrison We're looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers - with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to … hear from you! What you'll do: Lead, coach and manage a team of field engineers across multiple sites Ensure safety, compliance, and outstanding service are maintained at all times Support and supervise performance to meet operational KPIs and customer expectations Build strong customer relationships and manage any on-site issues or complaints Monitor budget performance, cost … efficiency opportunities Coordinate call-out rotas, equipment, fleet use, and engineer schedules Identify training needs, onboard new engineers, and support succession planning Act as a key support to the Service Delivery Manager when required What We Offer Competitive salary and overtime rates Company van, fuel card, tools, and PPE provided 25 days' holiday plus all bank holidays Paid sick More ❯

promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: Job … Summary: Reporting to the Head of Project Planning providing a consultancy service to Project Managers and the Engineering functions regarding the preparation, monitoring and updating of project plans. Essential Job Duties and Responsibilities: Work closely with Project Managers and Engineers in the construction of resourced project plans using Primavera in accordance with company standards and the project structure as … to establish robust schedules Attend and contribute to project review meetings Update Cubic's planning standards/procedures and educate/train project managers in their use Travel to customer and other Cubic sites for meeting attendance as and when required Comply with Cubic's values and adherence to all company policy and procedures. In particular comply with the More ❯

to lead and support field-based installation teams across our operational areas. This role is vital in ensuring high-quality fibre installations, on-site health and safety, and excellent customer service. You ll be the go-to person for supervising installations, managing field contractors, performing audits, resolving issues, and ensuring everything is delivered to high standards and within SLA. … Key Responsibilities: Supervise and monitor fibre installation teams and ensure quality and safety standards are met. Conduct regular site audits and toolbox talks. Manage customer and client complaints, finding effective resolutions. Provide on-site technical support and guidance to contractors. Carry out live premise installation audits Oversee inventory and vehicle stock control. Attend client calls and maintain strong communication More ❯

to lead and support field-based installation teams across our operational areas. This role is vital in ensuring high-quality fibre installations, on-site health and safety, and excellent customer service. You’ll be the go-to person for supervising installations, managing field contractors, performing audits, resolving issues, and ensuring everything is delivered to high standards and within SLA. … Key Responsibilities: Supervise and monitor fibre installation teams and ensure quality and safety standards are met. Conduct regular site audits and toolbox talks. Manage customer and client complaints, finding effective resolutions. Provide on-site technical support and guidance to contractors. Carry out live premise installation audits Oversee inventory and vehicle stock control. Attend client calls and maintain strong communication More ❯

performance. What You’ll Be Doing Take ownership of site-wide operations Lead a multi-disciplinary team and foster a high-performing, safety-focused culture Deliver strategic objectives across service delivery, infrastructure excellence, sustainability, and compliance Own and manage the site budget, forecasting, and resource planning Oversee all aspects of customer services, incident management, and operational readiness Ensure … leading through others Budget ownership experience and a strategic approach to operational delivery Calm under pressure – able to manage incidents and drive continuous improvement A balanced mindset: operationally sharp, customer-focused, commercially aware Not necessarily hands-on technically – your value is in oversight, leadership, and driving performance A "wide shoulders" leader – someone the business can trust to run their More ❯

improve both their understanding of ICT and their experience of its use. To provide remote and face to face technical support in line with the academy’s ICT support service definition. To support pupils and staff in the appropriate use of ICT, through advice or training. Required skills: An IT technical background. Evidence of being a good communicator. Enthusiastic … approach to customer service. Good technical skills. Strong audio visual skills. Strongly task-driven/multi-tasking. Good oral and written communication skills. Self-motivated. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification More ❯

covering both domestic and international requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Responsibilities shall include but no be limited to the … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯