1 to 25 of 115 Customer Service Jobs in the Thames Valley

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. … youve also worked in the following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame ...

solutions, and we are growing rapidly! If you are an experienced EUC Technician looking for an exciting opportunity to work onsite at a global customer with massive potential for career growth, we want to hear from you. As a End User Compute Technician (EUC), you will play a critical … support our client in delivery of services and solutions, an analytical based perspective to identify improvements and provide detail information to our customer base. A tech enthusiast to foster and build strong client relationships. The EUC Technician is a key role ensuring client satisfaction and success to our valued ...

keeping the sales engine moving will all be part of your day. We're seeking someone with experience in sales support, administration, or customer service - someone who takes pride in accuracy, thrives in organised systems, and communicates clearly in writing and verbally. You'll be proactive, adaptable … always one step ahead with a problem-solving, customer-focused mindset. Familiarity with CRM tools, quoting systems, sales processes, or product catalogues is a bonus, but the real key is your ability to stay organised, stay calm, and keep the team running at its best. If you're ready ...

line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point … assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help ...

employers of choice for the area. Your new role You will be delivering 1st line IT support for 300 employees. You will have excellent customer service skills and an interest in IT and technology. You will have customer service skills and a keenness to help others. ...

Junior Account Executive (German Speaker) This position requires an individual with business fluency in German, ideally with some sales/customer service experience. Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. What they offer: £40k basic salary, with OTE taking your total earnings up to £50k in your first year Comprehensive benefits package - including ...

seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform. This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support. Key Responsibilities … purchased materials, parts, or products Build strong relationships across multiple departments including engineering, design, procurement, and technical teams Expand discussions to uncover further customer requirements and partner with the Sales Manager for quotations and technical support Utilise CRM, SAS, marketing, and logistics systems to support the sales team ...

will be responsible for learning, supporting, and gaining practical experience in : Lead generation for MoneySuite's SME cross-border payments and automation services Managing customer subscriptions and onboarding Providing exceptional customer service Participating in sales activities and training sessions Supporting the business development managers. The internship role … primarily remote, with occasional in-person days in Canary Wharf, London. Qualifications Strong intrest in sales and customer service Highly motivated, eager to learn new skills, and goal-focused Excellent interpersonal skills and a customer-focused attitude Knowledge of financial services or the fintech industry ...

career in a supportive, collaborative, and forward-thinking environment? We’re looking for a Managed Print Support Engineer to join a fast-paced and customer-focused Service Desk team . This is an exciting opportunity to work within a collaborative support function that prides itself on delivering excellent … customer service and technical expertise. You’ll play a key role in supporting managed print environments, owning incidents from investigation through to resolution, and working closely with internal teams and third-party vendors. What You’ll Be Doing As a Managed Print Support Engineer, your responsibilities will include ...

extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients. This role is ideal for individuals with experience in customer service or those with a background in sales, who are eager to learn, grow, and make a meaningful impact within Ingram Micro’s Cisco … team. What your role as a Sales Specialist will involve: Manage a shared inbox, ensuring prompt and professional responses to customer inquiries. Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs. Maintain and develop relationships with a priority list of high-value ...

fantastic opportunity to work in a collaborative environment where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote … Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware ...

business process optimization, and AI-powered capabilities. You'll work at the intersection of business strategy and technology, helping organizations transform how they manage customer relationships. Key Responsibilities Pre-Sales & Business Development Partner with sales teams to understand prospect requirements and design compelling CRM solutions that address business challenges … testing strategies, data migration plans, and change management programs Business Process Management Analyze current business processes and identify opportunities for optimization and automation Map customer journeys and design processes that enhance customer experience and operational efficiency Create process documentation, workflow diagrams, and standard operating procedures Facilitate process design ...

talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference to our customer base. About … Role About You You will need a passion for customer service excellence, you enjoy interacting with customers, you thrive on solving technical problems and are driven by a desire to learn and enhance your knowledge and capabilities. You communicate well at all levels and through all channels ...

Please note: I can only accept applications from suitable applicants who are either Fluent Spanish (or Fluent Dutch) This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile … Fluent Spanish (Or Dutch) language skills Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

only accept applications from suitable applicants who are either Fluent Dutch or have Fluent Spanish language skills. This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile, PC) Support … Skills Summary: Fluent Dutch (Or spanish) Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

Marketing Qualified Leads (MQLs) and ensuring a smooth, well-documented handover to the wider Sales function. This position would suit someone with a strong customer focus and organised approach, whether your background is in sales support, account management, customer service, or sales operations. Key Responsibilities Supporting … phone, email, social media, networking, and referrals Responding promptly to inbound enquiries and supporting the nurturing of warm leads Gaining an understanding of customer challenges across multiple market segments to support effective qualification Assisting with the qualification of prospects and handing over sales-ready leads (MQLs) to the Sales ...

Marketing Qualified Leads (MQLs) and ensuring a smooth, well-documented handover to the wider Sales function. This position would suit someone with a strong customer focus and organised approach, whether your background is in sales support, account management, customer service, or sales operations. Key Responsibilities Supporting … phone, email, social media, networking, and referrals Responding promptly to inbound enquiries and supporting the nurturing of warm leads Gaining an understanding of customer challenges across multiple market segments to support effective qualification Assisting with the qualification of prospects and handing over sales-ready leads (MQLs) to the Sales ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

businesses it supports. Working with organisations across Oxfordshire, Bluespires provides practical, tailored IT solutions delivered without unnecessary jargon, placing strong relationships and excellent customer service at the heart of everything it does. The company is growing and is now looking to invest in the next generation … Desired Qualities, Skills and Knowledge Previous experience in a busy IT support/helpdesk environment. Experience supporting Microsoft Modern Workplace environments and Technologies. Excellent customer service and communication skills, you're someone who can explain technical things clearly and helpfully. Willingness to learn. Accuracy in following instructions, configuring ...

qualify for this role, you must speak English and German to bi-lingual fluency. Ideally, you will also hold some experience in a sales, customer service and/or phone based role too. Commercial Associate Graduate Scheme Package: A competitive basic salary of £40k, with OTE taking your … sites regularly Negotiate, close and sign contracts with key decision makers and influencers Act as the interface and a central point of contact between Customer, Sales, Delivery, Legal and Product departments Liaise closely with existing customers on any contractual changes Incentive company holidays rewarding team success Commercial Associate Graduate ...

develop your Data and Insight skills. Bring SQL and Power BI skills (Python and R would be advantageous) Work with Salesforce and our other Customer Service systems to advance your data mining techniques to collate, distil and build reports for simple actionable insights. It s all about better … efficiencies, improving processes, you will take the data and provide the insight. You will be able to evidence where you have worked with large customer datasets (ideally customer data, customer behaviour, etc) and communicated findings of trend analysis through simple and clear dashboards, commentary and reports Note ...

benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades ...

Commission Heathrow Approach/Slough, UK (On-site) Permanent full time Why this role is exciting We have a fantastic opportunity for an enthusiastic Customer Renewals Associate to join our Accountancy team in Slough. Youll play an essential role in supporting our existing customers, ensuring they feel valued, informed … someone early in their career who enjoys problem-solving, communicating with customers, and building strong relationships. Youll be at the heart of the customer experience making sure clients stay with IRIS, understand the value of our software, and receive the high-quality service were known for. Youll also ...