276 to 300 of 2,830 Customer Experience Jobs in the UK

Kingdom The Power Platform & CE Apps Developer will be responsible for designing, developing, and optimizing applications within the Microsoft Power Platform and Dynamics 365 Customer Engagement (CE) Apps to support Revenue Operations (RevOps). This role will work with stakeholders across sales, marketing, customer success, and finance to … business processes, improve data accuracy, and enhance automation. This position requires expertise in Power Apps, Power Automate, Dataverse, and Dynamics 365 CE modules (Sales, Customer Service and Customer Insights - Journeys.). The ideal candidate will have a strong development background, experience integrating Power Platform with other enterprise … related experience. Technical Expertise Deep understanding of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents/Copilot Studio) . Strong experience with Dynamics 365 CE Apps (Sales, Customer Service, Customer Insights - Journeys) . Proficiency in Dataverse, SQL, and data modeling for business applications More ❯

Limited - D64 Amazon provides businesses of all types and sizes the opportunity to sell their goods on Amazon platform worldwide. With 300+ million active customer accounts, including 200 million+ Prime customers in Amazon marketplaces, Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the … will have a unique opportunity to help sellers in China launch global businesses, reaching Amazon customers around the world, providing rich selection and improving customer experience to drive the Amazon Flywheel. In this role, you will also exercise your online business and category management expertise. Your superior communication … plans by working backwards from customers' selection needs. Help newly joined sellers quickly land and develop, guide sellers to drive feature adoption to improve customer experience on Amazon. Review seller performance, provide recommendations on positioning, selection, pricing, sales and advertising operations. Develop a deep understanding of assigned category More ❯

This role is a maternity cover for the Head of eCommerce. Leading the digital function of the business in Digital marketing, eCommerce trading, DTC customer services and digital development. The role requires a candidate with strong trading and digital marketing experience to handle Perfect Moment’s peak winter … a candidate with a hands-on approach with a proven track record in eCommerce management, digital marketing, data analytics, and a passion for driving customer-centric innovation. Key responsibilities; eCommerce Trade & Reporting · Set and monitor sales targets, ensuring revenue growth and profitability. · Analyse and report on key eCommerce metrics … and key customer metrics · Leverage analytics tools (GA4 and CRM reporting) to monitor, track, and report on KPIs for eCommerce activities. · Use data to inform decisions around product pricing, inventory management, promotions, and marketing tactics. Digital Roadmap · Implement the eCommerce strategy aligned with business objectives. · Manage the development agency More ❯

This role is a maternity cover for the Head of eCommerce. Leading the digital function of the business in Digital marketing, eCommerce trading, DTC customer services and digital development. The role requires a candidate with strong trading and digital marketing experience to handle Perfect Moment’s peak winter … a candidate with a hands-on approach with a proven track record in eCommerce management, digital marketing, data analytics, and a passion for driving customer-centric innovation. Key responsibilities; eCommerce Trade & Reporting · Set and monitor sales targets, ensuring revenue growth and profitability. · Analyse and report on key eCommerce metrics … and key customer metrics · Leverage analytics tools (GA4 and CRM reporting) to monitor, track, and report on KPIs for eCommerce activities. · Use data to inform decisions around product pricing, inventory management, promotions, and marketing tactics. Digital Roadmap · Implement the eCommerce strategy aligned with business objectives. · Manage the development agency More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer … too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people More ❯

View more categories View less categories Sector Technology Role Senior Manager Contract Type Permanent Hours Full Time Join our journey to create a new experience for the National Lottery and help us to power change for the greater good. About us: We are Allwyn UK, part of the Allwyn … maximizing employee performance. Manage stakeholder relationships at multiple levels. Maximize personal impact by understanding and leveraging your strengths and limitations. You will always place customer needs at the heart of the software development process. Role Responsibilities: Develop and execute our digital platform strategy, contributing to the Technology function's … digital insights and product team with data-led approaches to enhance features. Collaborate with senior leaders to build key measurement features for performance and customer journey tracking. Build a high-caliber Operations and Digital platform team to operate and run the brand's technology platforms. Manage online operations, including More ❯

executing best in class site and email merchandising strategies. This role is based in Bangalore. As a Associate - Site Merchandiser you will ensure that customer experience and expectations are set and met to a high standard. He or she will execute and schedule content on emails, home pages … be able to think and act both strategically and tactically. The ideal candidate will demonstrate the following: Designing and executing online campaigns which improve customer experience Strong communication skills; experience in coordinating teams and communicating to Category Managers Strong bias for action and ability to prioritize Ability … to use hard data and metrics to back up feature and customer segment recommendations Working independently on key deliverables Aptitude for organization, flexibility and producing results in a fast paced environment Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our More ❯

provides the best value and support for our customers. You will report to the Head of Product, working closely with engineering, design, sales, and customer success to deliver innovative solutions that meet market demands. The product team is comprised of a head of product, two product managers and a … development and maintenance of a detailed product roadmap for 3t Digital's new in-built reporting dashboard and related features based on market trends, customer needs, and business priorities. Gather and analyse feedback from customers, stakeholders, and market research to refine the reporting product roadmap. Use internal analytics to … the development teams you work with. Work closely with engineering, UX, and QA teams to ensure timely delivery of highquality features. Coordinate with the customer success and sales teams to gather feedback and ensure customer satisfaction. Work with customer success teams to drive adoption of new reporting More ❯

be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The EU Hardlines CX team supports this vision through its Basket Building program, which helps customers get the most out of their base items by providing opportunities to easily … technical partners and dealing with ambiguity. This person will be responsible for leading efforts to maximize the impact of existing and new Basket Building CX features, like Virtual Bundles and Accessory Recommendations. This will involve working directly with technical partners to understand go-to-market activities for new CX launches … and creating mechanisms to drive business adoption of existing CX features to deliver program growth. You will be the right Program Manager if you are: Inventive - You are excited by new challenges and look beyond constraints to develop solutions that achieve more than what was once thought possible. Analytical - You More ❯

and design workflows that prepare supporting teams for new product releases Derive quantitative and qualitative insights into ads products usage, systems stability, and the customer experience across a variety of touch-points and data sets Produce trend analyses of common customer pain points coupled with actionable recommendations … for addressing them Maintain a backlog of software bugs and product improvements, and serve as a customer advocate as you prioritize items with Product and Engineering teams Partner with our Product Marketing and Sales teams to collect customer feedback and identify opportunities to improve our products Skills & Experience Experience working with Mobile Measurement Partners (MMPs) and deep industry knowledge of attribution modeling for mobile app install advertising Advanced understanding of APIs and server integrations Understanding of tracking pixels and third-party measurement of digital advertising campaigns Understanding of programmatic ad buying and auction marketplace dynamics; ability More ❯

and design workflows that prepare supporting teams for new product releases Derive quantitative and qualitative insights into ads products usage, systems stability, and the customer experience across a variety of touch-points and data sets Produce trend analyses of common customer pain points coupled with actionable recommendations … for addressing them Maintain a backlog of software bugs and product improvements, and serve as a customer advocate as your prioritize items with Product and Engineering teams Partner with our Product Marketing and Sales teams to collect customer feedback and identify opportunities to improve our products Skills & Experience Experience working with Mobile Measurement Partners (MMPs) and deep industry knowledge of attribution modeling for mobile app install advertising Advanced understanding of APIs and server integrations Understanding of tracking pixels and third-party measurement of digital advertising campaigns Understanding of programmatic ad buying and auction marketplace dynamics; ability More ❯

Senior Business Intelligence Engineer, EU Consumables Customer Engagement DESCRIPTION Are you analytically sharp, keen to make a difference? Would you love to take on the challenge to drive customer demand for some of Amazon's most diverse and challenging product categories? Amazon is looking for a Snr Business … Intelligence Engineer (m/f) for our EU Consumables division with relentless focus to better understand our customers so we can further improve our customer experience. Key job responsibilities Provide transparency and analyses of the entire customer journey, across channels, aligning with other EU teams for internal and … accelerate inferences, provide near-real-time insights, and Quicksight dashboards that enable others. About the team Consumables Customer Experience (CCE) is the CX, Item Data Quality (IDQ) and Engagement team of the EU Consumables business. Our mission is to make Amazon the fastest, most convenient place to shop More ❯

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models … each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach … world at large. An Overview Of The Role We are seeking a highly skilled Senior Consultant with at least 5 years of hands-on experience, including at least 1-2 years in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have More ❯

Senior User Experience (UX) Designer page is loaded Senior User Experience (UX) Designer Apply locations EMEA - United Kingdom - Offsite/Home EMEA - Poland - Kraków - Lubomirskiego time type Full time posted on Posted 4 Days Ago job requisition id 25WD88448 Job Requisition ID # 25WD88448 Water Lifecycle at Autodesk … we empower our customers to build resilient, efficient, and sustainable water infrastructure that meets the demands of today and the challenges of tomorrow. An Experience Designer at Autodesk is a systems thinker, a person that can advocate their design point of view, a considerate collaborator, a customer champion … and somebody who is driven in leading a team to develop great customer experiences. Our Experience Designers use creative problem-solving skills and knowledge in user experience best practices to facilitate their team to think beyond the expected and deliver high-quality experiences our customers will love. More ❯

Now platform to work to drive top line growth and to radically reducing their cost base. ServiceNow needs people with the industry and client experience to accelerate the value for our customers and revenue growth for our company. As the ServiceNow engagements increase in scope and complexity we need … people who can drive the complex eco system across our customer and partners to convert on the opportunity. Your role is to lead the charge for ServiceNow. By working with one of ServiceNow's largest customers you will be accountable for driving value to the client and the growth … to clients, serving as the relationship manager between your customers and ServiceNow Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams More ❯

technology with both process, IT & Network change. One area that will be undergoing radical transformation is provision. This transformation will drive significant improvements in customer & colleague experiences for our more complex order journeys. Both of which are crucial if we are to grow revenue, improve customer retention, remain … cluster lead (who defines the WHAT). This role provides a real opportunity to drive powerful & tangible change through the digitalisation of internal and customer journeys, and use of AI technology to streamline processes. What you'll be doing Defining the technical vision. Leading technical teams to deliver on … that vision. Helping to unblock technical experts. Transforming service for both colleague (journeys) and customer (self-serve) journeys. Improving technology E2E to support provision. Ensuring we have the right technology to enable Business compliance to our financial & audit requirement. Skills and Experience Transformation leadership : driving IT or digital More ❯

Job Title: Customer Success Manager Company: Oases (Commsoft) Location: United Kingdom (Remote) Type: Full-Time Reporting to: Senior Customer Success Manager OASES.aero is a leading SaaS platform specializing in maintenance and engineering software for the aviation industry. We empower our customers with innovative, efficient, and scalable solutions that … enhance operational performance. As we continue to grow, we are looking for a proactive and customer-focused Customer Success Manager to join our team and help drive customer satisfaction, retention, and adoption. The Role: As a Customer Success Manager, you will be the primary point of … escalations, collaborating with internal teams, and ensuring customers maximise the value of OASES. We are looking for someone who is not just passionate about customer success but also forward-thinking about AI and tech-someone who believes in the power of automation and innovation to improve workflows, enhance efficiency More ❯

respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … third party customers. What we're building We are looking for a Solution Architect to join our Architecture team and collaborate closely with our Customer-Focused Engineering product teams. In this role, you will define and deliver technology roadmaps and solution architectures, driving their successful implementation. This is a … unique opportunity to lead the technical evolution of CLUK's customer services business line, a shared service across our products, while shaping our CRM-based distribution services. By developing reusable solution components, you will play a key role in driving business growth, accelerating digital transformation, and enhancing customer More ❯

respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … third party customers. What we're building We are looking for a Solution Architect to join our Architecture team and collaborate closely with our Customer-Focused Engineering product teams. In this role, you will define and deliver technology roadmaps and solution architectures, driving their successful implementation. This is a … unique opportunity to lead the technical evolution of CLUK's customer services business line, a shared service across our products, while shaping our CRM-based distribution services. By developing reusable solution components, you will play a key role in driving business growth, accelerating digital transformation, and enhancing customer More ❯

Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi-country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while … leveraging our design thinking, consultative approach, and CX expertise to create new digital experiences for customers. We are looking for an Enterprise Architect who will be responsible for designing and implementing end-to-end solutions for engagements that involve Salesforce within an Enterprise landscape leveraging multiple Salesforce Clouds (platform) within … success as impacted by technology and its application to business systems (integrated technology, process, and work done by people). You need to have experience overcoming enterprise challenges with digital transformation, rapidly changing business models and customer expectations. This role brings expertise in the Lead to Revenue space More ❯

Are you passionate about the customer experience? Innovating on behalf of established and emerging Amazon businesses? Amazon's Digital Acceleration team powers digital purchases and the subscription lifecycle for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We drive how digital products intersect with … worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable customer shopping experience. Key job responsibilities Hire, develop, and inspire the team. Function as a leader of leaders. Develop mechanisms to scale the team. Evaluate … industry standards to identify best practices; and design our offerings to integrate better with broader digital eCommerce solutions. Basic qualifications 10+ years of engineering experience 5+ years of engineering team management experience Experience planning, designing, developing, and delivering consumer software experiences Experience partnering with product or More ❯

Sr. Program Manager, Storewalk, Retail Business Services, RBS Storewalk Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the widest of selection at low price that drives Amazon's … flywheel. The vision of Retail Business Services (RBS) Organization at Amazon is to accelerate Amazon's flywheel by improving customer experience and enabling our Selling Partners (SPs) to grow their business with Amazon. RBS provides catalog augmentation and correction technologies for the Amazon selling community. Our solutions ensure … information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. RBS is looking for a Senior Program Manager who can work at all levels of detail to accomplish team/organization goals, to lead our 'Storewalk+' service offering. More ❯

enterprise customers across the United Kingdom. Key job responsibilities - Lead the AWS AI Business for your assigned verticals and sub-industries, across UKI. - Accelerate customer adoption by defining and implementing domain specific GTM and Sales strategies within your assigned sub-verticals, leveraging AWS Sales and our partner ecosystem. - Build … compelling ROI and business cases to drive adoption of AWS Gen AI solutions. - Act as the front line within your accounts for all specialist customer engagement in your tech domain. - Create & articulate compelling value propositions that address specific needs of your customers. - Build and innovate: Co-Develop GTM motions … work with product teams on the creation of innovative new services. - Partner with the world's biggest system integrators, FM Developers to deliver on customer projects. - Spearhead market expansion by pinpointing new customer segments and Gen AI use cases - Collaborate cross-functionally to continuously strengthen AWS's Gen More ❯

Built for sport, Cortex is a platform that connects data, content and commercial inventory, elevating the fan experience and generating new multi-channel revenue opportunities for rightsholders. We are seeking an enthusiastic and dedicated Technical Success Manager to lead Cortex post-sales support and training initiatives. The Technical Success … Manager is a key member of the Cortex Customer Success team. You'll play a vital role in acting as a link between the various Cortex teams, to support our customers, partners and internal teams. You'll have a strong appetite for seeing our customers succeed using their Cortex … you to support customers with bug fixing, troubleshooting, product set-up, best practice and more. This role will work in tandem with the wider Customer Success, Product & Development teams to build out an exceptional and financially viable customer offering, perfectly balancing the customer experience with the More ❯

purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefónica. We're also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 7,500 reviews. If you're looking to make a real impact and be … sustainable, and built to last. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need … perseverance mean we're a team through thick and thin. What to expect As Raylo continues to grow, we are committed to delivering exceptional customer service at scale. This role sits at the heart of our Customer Success & Support team, ensuring our customers receive a seamless, high-quality More ❯