301 to 325 of 740 Customer Experience Jobs in the UK

impact. You will lead a high-performing software engineering team, supported by best-in-class group infrastructure, with a clear focus on delivering scalable, customer-facing products that drive meaningful value. Working closely with AI/data science teams, you will play a key role in translating AI innovation … traditional content business into a market-leading, AI-driven digital platform Lead, mentor, and scale a high-performing engineering organisation to deliver innovative, customer-focused products Ensure high standards of availability, scalability, security, and performance, with strong governance across engineering and third-party partners Establish effective delivery governance from ...

platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while … brand in the marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach Establish, develop, and maintain positive business and customer relationships in the territory Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations ...

such as traffic, engagement, leads, and orders. Use data and insights to prioritise improvements and future initiatives. Identify opportunities to improve digital effectiveness and customer experience. Requirements Proven experience (typically 3-5 years) in e-commerce, digital marketing, or digital programme management. Demonstrated track record of executing complex … digital initiatives. Experience working with large product or service portfolios in a B2B environment. Strong experience with website content management, optimisation, and e-commerce platforms. Experience working in matrixed, global organisations. Hands-on approach. What We Offer Opportunity to work on a strategic e-commerce programme. Exposure ...

platforms, including the eShop and Amazon Seller/Vendor accounts Develop and execute strategies to drive online sales growth, improve conversion rates, and enhance customer experience Oversee product listings, pricing, promotions, and inventory management across all platforms Analyze performance metrics (traffic, conversion, AOV, ROI) and provide actionable insights … consistent brand presentation and compliance across all digital touchpoints Monitor competitor activity and industry trends to identify new opportunities Requirements Minimum 10 years of experience in eCommerce management, with strong exposure to both eShop platforms and Amazon Hands-on experience with Amazon Seller Central and/or Vendor ...

large classroom style learning & events Take ownership of your territory, managing your time effectively to visit all stores and events frequently Reporting on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment Identify new opportunities to increase brand awareness and merchandising of HPs products … stores/online ARE YOU OUR PERFECT PARTNER? You're someone who demonstrates a customer centric approach, ideally with experience in either retail, technology, customer service, or area management. You're experienced in communicating with and influencing a variety of stakeholders. You're confident in demonstrating ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

hiring multiple Senior Product Analysts to join a fast-growing, data-led organisation where analytics plays a central role in shaping products, strategy and customer outcomes. This role offers real ownership, strong visibility, and the chance to work on high-impact product decisions within a collaborative, high-performing environment. … Company We are a digital financial services business operating at scale, with a strong focus on building intuitive, customer-first products. Data is deeply embedded across product, engineering and operations, and analytics is seen as a strategic partner rather than a support function. We are profitable, growing quickly ...

small but highly capable UK team and a strong technical hub offshore, they partner closely with brands to solve complex data, activation, and customer experience challenges. The Role * Lead and deliver MarTech solution design across CDPs, CRMs, and AdTech tools. * Provide consultative guidance to clients, helping them solve … refinement of packaged MarTech solutions for vendor partners. * Manage a blend of strategic and technical project work across multiple clients. Your Skills and Experience * Strong commercial experience across CDP platforms, ideally Tealium or Adobe. * Exposure to CRM tools such as Braze or Salesforce. * Confident understanding of how data ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely ...

management. You will aid company growth and utilise your knowledge to shape workflows and processes. Project Management and Service Delivery Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions. Coordinate the delivery of Telecommunication connectivity from order … basis, evaluating progress/quality, managing issue resolution, and leading activities required to maintain and complete all project documentation. You Have These: Knowledge and Experience Experience and knowledge in Project Management and Service Delivery for either Telecommunications or Sports Broadcast environments. Expert in Office 365 or G-Suite ...

client's usage of Meta advertising solutions. Escalate potential bugs to the product and engineering teams and drive resolution. Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met. Identify opportunities to optimize and automate workflows and support processes. … Skills 2 Years+ in the Digital Advertising and/or Technology industries. Experience with troubleshooting and ticket escalation. Experience translating technical concepts and solutions to non-technical audiences. Experience of using advertising technologies such as pixels, ad servers, auctions and delivery. Experience working with web technologies ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 6 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

delivery. You’ll leverage integrations, APIs, and partner ecosystems to create seamless, scalable products . What you’ll do as a Product Manager: Proven experience in a Product role within fast-paced, delivery-focused environments A strong track record of delivering measurable commercial outcomes, not just shipping features … fluency, you actively use AI tools in your day-to-day work and have experience building or prototyping with LLMs or similar technologies Highly data-driven with strong commercial awareness; able to link product decisions to tangible business impact Experience optimising and scaling live products, not just launching ...

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved … standards for code quality, R&D, and model development. Engineer data for optimal AI application performance. Advise peers and senior management on business and customer impact. Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL. Liaise with third-party partners ...

agents across the UK. Were proud of our reputation for excellent service, reliable products, and long-standing client relationships. Now, were looking for a Customer Services Team Software Support Advisor to join our friendly team and help us continue delivering great customer experiences. The Role This role sits … within our Customer Services Team, helping clients use our property management software effectively in their day to day work. You will speak with customers by phone and email, answer questions, guide them through the software, and help resolve queries. Much of the role involves listening to customers, understanding their ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system … minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

bringing front-end builds into production? Do you like working at pace, solving problems, and seeing the real impact of your work on user experience and performance? If so, this could be a strong next step. The Opportunity We are recruiting for a Front-End Developer to join … existing functionality Supporting ongoing improvements across ecommerce and digital platforms What we are looking for Strong front-end development skills (HTML, CSS, JavaScript) Proven experience translating designs into high-quality front-end builds Experience working within a .NET/MVC environment (or similar templating frameworks) Good understanding ...

Technical Program Manager – GenAI Safety & Experience 📍 Contract (12–24 months) | 💰 £52.49/hour | 🌍 London Hybrid 2 or 3 days office 🌟 Why This Role is Exciting We’re redefining the future of customer support using Generative AI — moving from traditional operations to AI-native, real-time experiences at global … where you come in. This is not just another TPM/Product role — 👉 You’ll help build the safety backbone of AI-powered customer experiences used by millions worldwide. 🎯 Your Mission Design and scale safe, intelligent, and human-aware AI systems that: Detect risk in real time Handle sensitive ...