301 to 325 of 698 Customer Experience Jobs in the UK

Benefits Zachary Daniels are delighted to be partnering with a fast-growing, digitally led retail business that is continuing to invest heavily across ecommerce, customer experience, and data capability. We're looking for a Lead Digital Analyst to take ownership of digital analytics across the business, acting … Opportunity You'll own the end-to-end digital analytics landscape, leading on everything from GA4 strategy and tracking optimisation through to dashboarding, customer insight, and marketing performance analysis. You'll also play a key role in shaping the future data environment, helping improve how data is structured, integrated ...

significant digital shift. This is a high-impact role where you’ll play a key part in shaping the future of the online customer experience and driving increased digital revenue. What you’ll be doing: Leading the delivery of key ecommerce initiatives across web and digital channels Owning … finalisation of the homepage experience, working closely with UX teams and external agency partners Driving omnichannel alignment between digital and physical customer journeys Leading workflow redesign across multi-channel teams including UX, ecommerce, product, creative, and marketing Managing senior stakeholders and ensuring delivery aligns with evolving ecommerce strategy ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … portfolio-level reporting, dashboards, and insights • Drive strategic decision-making and investment prioritization • Lead change management and organizational adoption Technical Stack Must Have • Strong experience managing portfolios of large-scale technology or AI programs • Experience in financial management, governance, and strategic planning • Good understanding of: o Agentic ...

with clarity to all stakeholders Support the growth of other PMs and team members through mentorship and sharing learnings Your impact will directly influence customer experience, product performance, and the long-term success of Dragonpass. What We’re Looking For Experience managing products through the full lifecycle … typically gained through 3+ years in Product Management or equivalent relevant experience. Experience leading cross-functional product teams across a full product line Proven ability to manage products through the full lifecycle Strong data analysis skills and evidence-led decision making Experience integrating diverse requirements into coherent product ...

presence and a clear focus on long-term, sustainable growth. The business combines digital commerce with physical retail and places a strong emphasis on customer experience, wellbeing and inclusive ways of working. Data plays an increasingly important role in how commercial decisions are made. The Role You will … questions into clear data requirements and briefs for data engineers. Support data quality checks and ongoing improvement of digital data foundations. Your Skills and Experience Strong commercial experience in ecommerce or digital retail analytics. Confident working with GA4, including events, parameters and ecommerce measurement. Strong Power BI capability ...

management, and client onboarding. You'll be responsible for identifying and securing new opportunities, developing existing relationships, and ensuring clients receive a seamless onboarding experience from initial engagement through to activation and long-term success. Working closely with internal teams, you'll become a trusted advisor to clients while … positive onboarding experience. Attend industry events, networking opportunities, and client meetings when required. Collaborate with internal teams to improve processes and enhance the customer experience. Provide market feedback and identify trends that support business growth. About You We're looking for someone who is commercially minded, relationship-focused ...

delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing … role in a consulting environment is a must-have). UK public sector experience (central government). Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations. Excellent facilitator of workshops , able to lead stakeholder groups to achieve focused outcomes. Accomplished ...

market-leading products that enhance everyday life. Operating across multiple international markets, the company continues to invest heavily in product innovation, retail partnerships, and customer experience, creating exciting opportunities for ambitious sales professionals to contribute to its ongoing growth. As part of its UK expansion strategy, the business … Operations teams to ensure successful execution of commercial plans. Contribute to go-to-market strategies and promotional planning. Support trade shows, industry events, and customer meetings as required. Candidate Profile The successful candidate will be a motivated and commercially astute sales professional with a passion for building long-term ...

continue to grow across the UK and internationally, having a high - performing , well - led service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting … ticketing and professional services platform) from a service delivery perspective, strengthen incident, request, and escalation management, and ensure SLAs and customer expectations are consistently met. The role will inherit an existing service desk structure comprising 3 tiers of service desk engineers with varying experience levels, alongside established processes ...

Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving … process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment. Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients managing queries ...

Klaviyo are centred around linguistic and cultural excellence, teamwork and scale. We own the linguistic and cultural quality of every touchpoint a German customer has with Klaviyo: the product, the website, marketing campaigns, customer education, and partner and developer portals. Our work is about providing our customers with … high quality localisation and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. You will step directly into a fully embedded, senior individual contributor position and own everything the current person owns, with full continuity responsibility. We need someone ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

Stack Web Developer to support the management, development of our WordPress website and internal web-based applications. The ideal candidate will have hands-on experience with Elementor, WooCommerce, and custom WordPress themes, along with the technical skills to work effectively with databases, APIs, and version control systems. Key Responsibilities … Integrate and manage APIs for website functionality Troubleshoot website issues and ensure optimal performance and security Support e-commerce operations including product management and customer experience Essential Requirements for a Full Stack Web Developer: Strong experience withWordPress,Elementor, andWooCommerce Proficient inPHPand comfortable working in custom WordPress themes ...

industry‐leading. Key Responsibilities As a Senior Service Designer, you will: Lead the design of end‐to‐end services, ensuring coherence across user experience, operational processes, and enabling technology Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service … ensuring outcomes deliver value for users, organisations, and delivery teams Collaborate closely with UX Designers and Researchers to connect service‐level intent with detailed experience design Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable Communicate service concepts, design rationale ...

organization, the Data Science team is at the forefront of innovation. They tackle some of the most complex business challenges across various domains, including customer experience, supply chain, marketing, and technology. By applying advanced machine learning techniques, generative AI, and large language models, they enhance pricing strategies, optimize … store operations, and personalize customer interactions. This is a collaborative environment where team members rotate across different domains, expanding their skills and impact. As a Data Scientist, you will: Develop and deploy machine learning solutions that enhance decision-making and improve customer service. Design and implement robust models ...

Nutanix Customer Success Manager - Nutanix, HCI, DC - Hybrid - £45,000 - £50,000 plus £5K bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services … company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Nutanix Customer Success Managerwithin a key team where you will work with many different parts of the team to assist clients in maximising their use of Nutanix ...

problems. You'll thrive if you enjoy collaborating with others, communicating clearly, and taking ownership of quality outcomes across a product's lifecycle. Key experience includes: • Strong software testing experience, particularly within web applications. • Experience creating and maintaining automated tests and working with APIs. • Familiarity with Agile … passion for continuous learning. In return, you'll join a supportive and forward-thinking environment where your expertise will directly influence product quality, customer experience and engineering excellence. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background. ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Celestras Business Systems Lead, you will take ownership of the companys … staff with software-related issues, collaborating with the wider IT support function. Manage budgets for software initiatives and licensing costs. What Youll Bring Extensive experience with business software, digital platforms, and systems integration. Strong understanding of IT infrastructure as it relates to supporting software applications. Proven project management experience ...

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

Hybrid) Salary: £80,000 - £90,000 + bonus The Opportunity We're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce … platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer ...

driven Senior Account Development Executive to join our growing Education team at IRIS! This role is focused on driving growth across our existing education customer base, building long-term relationships with schools and education organisations, and identifying opportunities to upsell and cross-sell solutions across the IRIS portfolio. … stakeholder relationships across schools and trusts • Identifying upsell and cross-sell opportunities • Owning pipeline management and forecasting through Salesforce • Delivering strategic account plans and customer growth strategies • Working closely with internal teams to deliver an exceptional customer experience ✅ What we’re looking for: • Proven experience ...

insights and recommendations to clients Running client meetings and stakeholder workshops Producing reports, presentations and optimisation roadmaps What we're looking for: 4+ years' experience in CRO, experimentation or digital analytics Strong A/B testing and optimisation experience Excellent stakeholder management and communication skills Experience with … tools such as Webtrends Optimize, VWO, Optimizely, AB Tasty or similar Passion for data-driven decision making and customer experience Agency, vendor and in-house backgrounds are all welcome. This is a fantastic opportunity to join a specialist optimisation business, work with well-known brands, and have ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

week Our client is a well-established gambling and gaming business with a strong digital presence and a growing focus on AI-driven customer experiences. They operate a live, customer-facing AI chatbot that plays a key role in customer support. Due to growth and increasing demand … significantly improve the quality of AI conversations. What You'll Do Own and maintain the chatbot knowledge base end to end Gather content from customer service, operational and commercial teams Rewrite and structure content specifically for AI understanding and intent handling Analyse real chatbot conversations to identify gaps, errors ...