476 to 500 of 1,084 Customer Experience Jobs in the UK

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

consulting initiatives. You ll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). Healthcare or Public sector experience . Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle such ...

days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should have worked 2/3 years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model, 3 tier model (offshore, account, customer) experience would be a plus.Experience in working ...

ability to develop new opportunities and build trusted relationships will directly influence future success. If you enjoy creating new business opportunities, developing long-term customer partnerships and working with a wide range of stakeholders across commercial and residential markets, this Business Development Executive position offers the autonomy, variety … sectors to grow market share. • Building strong relationships with architects, interior designers, contractors, developers and independent merchants. • Managing and developing an existing portfolio of customer accounts while identifying opportunities for further growth. • Securing product specifications on commercial fit-out and interior projects through consultative selling. • Expanding the merchant network ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platform-and we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

replacing legacy systems and establishing the core operating platform for the business. Define and execute the technology roadmap, balancing business priorities across product development, customer experience, automation and internal systems. Lead and develop cross-functional Product, Engineering and Design teams, including distributed international resources and external technology partners. … Provide clear executive reporting, roadmap visibility and delivery updates to senior stakeholders while fostering a culture of accountability, collaboration and continuous improvement. Requirements Significant experience leading Product, Technology or Digital Transformation functions within a fast-paced commercial environment. Proven track record delivering complex CRM, SaaS or enterprise platform implementations ...

replacing legacy systems and establishing the core operating platform for the business. Define and execute the technology roadmap, balancing business priorities across product development, customer experience, automation and internal systems. Lead and develop cross-functional Product, Engineering and Design teams, including distributed international resources and external technology partners. … Provide clear executive reporting, roadmap visibility and delivery updates to senior stakeholders while fostering a culture of accountability, collaboration and continuous improvement. Requirements Significant experience leading Product, Technology or Digital Transformation functions within a fast-paced commercial environment. Proven track record delivering complex CRM, SaaS or enterprise platform implementations ...

Commercial Team, to lead and expand business, together with driving strategy within the UKI region. Our RVPs are focused on growing revenue through new customer acquisition and existing customer expansion, meeting and exceeding all sales targets and performance metrics. Are you an accomplished Sales Leader, having managed successful … comprehensive knowledge of our technology platform, product messaging, partner ecosystem, and competitor landscape Actively contributing to and owning sales plan creation, compensation structures, and customer segmentation Ensuring the attainment of assigned sales quotas by ‘leading from the front’ and driving Elastic’s sales methodology Actively fostering an environment ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a Principal, you will actively participate in the growth ...

Gift Cards across Argos. Work at the intersection of Product, Technology and Commercial teams, bringing innovative Gift Card products to market and directly influencing customer experience, business growth and strategic direction. The Senior Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for specific … prioritise the diverse requirements of their product that may fall into other delivery areas. The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value ...

with elegant solutions. We bring together backend and frontend engineers, mobile developers, designers, data analysts and product managers who collaborate closely to deliver exceptional customer experiences. Our teams are responsible for the critical verification journeys that business and personal customers complete before using Wise's products. … automated review systems to agent tooling and compliance monitoring. We operate with high autonomy, make data‐driven decisions and celebrate both technical excellence and customer impact. As a team that touches both regulatory requirements and customer experience, we have unique opportunities to innovate in a space traditionally ...

strategic goals . Leading business systems, development teams, and business intelligence capabilities, you will enable real-time operations across order management, routing, sortation, and customer experience —ensuring our technology continues to support growth, innovation, and operational excellence. Key Responsibilities Define and deliver the business systems architecture and roadmap … aligned to company strategy Lead the evolution of core platforms including order management, routing, optimisation, tracking, billing, and customer-facing systems Identify opportunities to enhance, replace, or integrate systems to improve performance, efficiency, and security Lead large-scale transformation and system implementation initiatives Delivery & Operations Oversee prioritisation and delivery ...

Were looking for a proactive and customer-focused Product Operations Associate (internal Job title) to join our growing team at Workwell Outsourcing. Working closely with the Product Operations Manager, youll play a vital role in supporting our clients and internal teams by delivering excellent service, facilitating user training … user guides and help documentation for our Evertime system, ensuring both clients and internal stakeholders stay informed on new features and enhancements. Identifying recurring customer issues and collaborating with Product, IT, Sales, and Marketing teams to help shape improvements. Assisting with onboarding new users and promoting relevant upsell ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

risk. You'll work at the intersection of strategy and delivery, gaining visibility across the organisation as you shape digital solutions that elevate user experience and transform Supply Chain operations. You'll spend at least two days a week in the office to coordinate resources and keep teams aligned. … Building strong relationships across business areas to secure support for initiatives and maintain momentum toward agreed outcomes. Partnering with Feature Teams to embed user experience into design and delivery, supporting prioritised backlogs and fostering collaboration for successful releases. Driving continuous improvement across the domain by refining processes and introducing ...

Customer Support Representative Reports to: Team Manager Purpose: This Customer Support Role is aligned to Field Representatives focusing on supporting unattended accounts. The position is dedicated to delivering a high-quality service to channel partners, enabling them to maximise their customer facing selling time. As the primary … point of contact, the Customer Support Representative is responsible for managing opportunities throughout the sales cycle. This includes engaging closely with the sales team, channel partners, and end users to provide timely support, guidance, and visibility on opportunity progress. Scope: This role is responsible for managing a range ...

finance leadership, you will own and transform the entire Q2C and O2C process — from contract management and billing through to collections, cash application and customer onboarding. You will be a key driver of cash conversion improvement, customer experience and the adoption of automation and AI across … Quote-to-Cash and Order-to-Cash process across the business Map, review and optimise all O2C workflows to improve controls, efficiency and customer outcomes Drive process standardisation and scalability to support ongoing growth and future acquisitions Partner with Sales, Commercial Operations, Customer Success, Finance and Technology ...

mobility platforms, directly influencing how pricing, supply, and demand interact across our marketplace. Your work will have real, measurable impact on revenue, utilisation, and customer experience – while helping shape the systems that power the future of parking and mobility. How to make an impact Design and build scalable … testing, and monitoring practices. Implement scalable solutions that avoid technical debt and support long-term platform architecture. Your background 7+ years of backend engineering experience building production systems, ideally in marketplaces, platforms, or pricing-driven environments. Expertise in PHP and the Laravel ecosystem, with a focus on building secure ...

improving the solutions our customers rely on every day. This is an exciting opportunity for someone who enjoys combining technical troubleshooting, development skills and customer support in a fast-moving environment. What you will be doing Providing technical support for workflow and development solutions used by customers and internal … reports and recommending improvements Working closely with our Digital Services team to support and enhance deployed solutions Identifying opportunities to optimise workflows and improve customer outcomes Contributing to knowledge articles, documentation and best practice guides Building strong relationships with customers, colleagues and technology partners A typical working pattern ...

Genesys Cloud Services, Inc. is seeking an AI & Experience Orchestration Director to lead strategic engagements and accelerate the adoption of Genesys AI capabilities. This role requires deep expertise in AI-powered customer experiences and a proven capability in driving measurable outcomes. Responsibilities include engaging with C-level leaders … driving sales programs, and leading customer workshops. Candidates should have 10-12 years of experience in related roles, with strong communication and presentation skills. Join our team to shape the future of customer experience with empathy and innovation. #J-18808-Ljbffr ...

customers across multiple markets. With a strong focus on innovation and growth, they are investing significantly in their data function to improve decision making, customer experience, and operational efficiency. As part of this transformation, data governance has become a strategic priority. The Role You will play a pivotal … data and business stakeholders to drive engagement and best practice Potential to take on line management responsibilities as the team grows Your Skills and Experience Strong commercial experience in data governance within a complex environment Proven expertise in data lineage and data flow mapping Solid understanding of data ...