476 to 500 of 1,049 Customer Experience Jobs in the UK

Are you data-driven and customer-centric? Do you enjoy building solid relationships resulting in revenue and growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX , a global provider of information-based analytics and decision tools for professional and business customers. Our company has … from today's top model creators for each individual legal use case. About the Role As an Account Executive, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management. Responsibilities Adhering to planning, documentation, reporting and data recording in … or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities Identifying key account issues, needs and demonstrate the business value of Lexis Nexis products Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact Working with other internal departments including Marketing, Customer Success and Strategy to More ❯

firefighting infrastructure. What Will You Do? As a Solutions Engineer at Komodor, you will take the lead in helping customers realize the value of our solutions by linking the customer's core business initiatives to the Komodor platform. You understand the challenges of developers, DevOps and Incident response teams working with Kubernetes. Your deep understanding of both the technical … landscape as well as the jobs to be done of these different personas will help you identify customer pain points and communicate the value … of our offerings. You will be responsible for helping bring on new customers as well as help expand our existing customer base. You will work closely with Sales, CX, and leadership to drive excellence in execution on qualified opportunities. You will be the voice and face of Komodor at events in the CNCF community. You'll build technical champions More ❯

to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you … in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA’s, quality standards and other KPI’s agreed Technical support on all appropriate products in line with the MAP support scope Own the … resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets More ❯

growing international presence and a flagship base in Oxfordshire. The Role We are seeking an Ecommerce Coordinator to join the digital team and help shape the brand's online customer journey. This role will focus on optimising the website experience, maintaining engaging product and service listings and ensuring seamless digital touchpoints across multiple regions. You'll work closely … information is accurate and inspiring. Contribute to the brand's CRO testing programme and digital innovation roadmap. Keep a close eye on competitor activity, bringing fresh ideas to improve customer experience What You'll Bring 1-2 years' experience in eCommerce, online trading or merchandising (B2C). Commercial awareness and confidence interpreting online performance data. Strong organisational … skills and an ability to manage multiple priorities. A collaborative, proactive approach to working in cross-functional teams. Familiarity with Magento (advantageous) and SEO best practices (beneficial). Experience using Google Analytics or similar reporting tools. An interest in beauty, wellness, or luxury lifestyle brands is a plus. We request that candidates send their CV as a Microsoft Word More ❯

growing international presence and a flagship base in London. The Role We are seeking an Ecommerce Coordinator to join the digital team and help shape the brand's online customer journey. This role will focus on optimising the website experience, maintaining engaging product and service listings and ensuring seamless digital touchpoints across multiple regions. You'll work closely … information is accurate and inspiring. Contribute to the brand's CRO testing programme and digital innovation roadmap. Keep a close eye on competitor activity, bringing fresh ideas to improve customer experience What You'll Bring 1-2 years' experience in eCommerce, online trading or merchandising (B2C). Commercial awareness and confidence interpreting online performance data. Strong organisational … skills and an ability to manage multiple priorities. A collaborative, proactive approach to working in cross-functional teams. Familiarity with Magento (advantageous) and SEO best practices (beneficial). Experience using Google Analytics or similar reporting tools. An interest in beauty, wellness, or luxury lifestyle brands is a plus. We request that candidates send their CV as a Microsoft Word More ❯

Customer Success Manager London - office based About Our Client Our client is a technology company with two unique solutions: to provides IT estate visibility and auditing for compliance and governance , and to separates applications from infrastructure to enable innovation and accelerate cloud migrations. They work in a collaborative environment with a focus on continuous improvement and customer satisfaction. … close partnerships include AWS, Microsoft, and Google, and their clients range from large financial organizations to public sector departments. About the Role We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. This is a full-time, office based role with the office in London. As the trusted advisor … and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their More ❯

Customer Success Manager London - office based About Our Client Our client is a technology company with two unique solutions: one provides IT estate visibility and auditing for compliance and governance , and to separates applications from infrastructure to enable innovation and accelerate cloud migrations. They work in a collaborative environment with a focus on continuous improvement and customer satisfaction. … close partnerships include AWS, Microsoft, and Google, and their clients range from large financial organizations to public sector departments. About the Role We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. This is a full-time, office based role with the office in London. As the trusted advisor … and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their More ❯

system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. What will I be doing? As the Interim Head of Product for Customer Care , you will lead the strategy and execution of the Agent Experience and Customer Contact as a Service (CCaaS), and Customer Self-Service Experience. These products … are mission-critical to our vision and objective to enable global energy retailers to provide exceptional, AI-driven, and cost-efficient customer service. Your responsibilities will include: Owning and refining the global strategy and roadmap for Customer Care products Driving delivery of in-flight development milestones and evolving the product strategy as we learn from customer adoption … leader who can hit the ground running in a dynamic, fast-paced environment. (Must have) Experienced in managing and scaling multiple product teams, with a minimum of two years experience as a Head of Product mentoring and coaching a team of Product Manager Skilled in defining and delivering product strategy, roadmaps, and outcomes Experienced in managing and scaling multiple More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion – for golf, retail, and creating a great customer experience Respect – for colleagues, customers, and partners Integrity – in how we communicate and make decisions Drive – to continually improve and achieve high standards Expertise – in what we do … performance, report results, and recommend improvements. Maintain accurate product and promotional information in line with campaign launches. Troubleshoot and resolve technical or content-related issues to ensure a seamless customer experience. What You'll Bring Experience in digital trading, eCommerce, or a related role. Strong organisational skills and the ability to manage multiple priorities in a fast-paced … environment. Confidence using CommerceTools and Amplience (or similar content and promotion management systems). Good understanding of digital marketing, onsite merchandising, and campaign optimisation. Strong analytical skills and experience with Google Analytics. Excellent attention to detail and communication skills. A proactive, problem-solving approach and a strong connection to our PRIDE values. If you're ready to take on More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion – for golf, retail, and creating a great customer experience Respect – for colleagues, customers, and partners Integrity – in how we communicate and make decisions Drive – to continually improve and achieve high standards Expertise – in what we do … performance, report results, and recommend improvements. Maintain accurate product and promotional information in line with campaign launches. Troubleshoot and resolve technical or content-related issues to ensure a seamless customer experience. What You'll Bring Experience in digital trading, eCommerce, or a related role. Strong organisational skills and the ability to manage multiple priorities in a fast-paced … environment. Confidence using CommerceTools and Amplience (or similar content and promotion management systems). Good understanding of digital marketing, onsite merchandising, and campaign optimisation. Strong analytical skills and experience with Google Analytics. Excellent attention to detail and communication skills. A proactive, problem-solving approach and a strong connection to our PRIDE values. If you're ready to take on More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion – for golf, retail, and creating a great customer experience Respect – for colleagues, customers, and partners Integrity – in how we communicate and make decisions Drive – to continually improve and achieve high standards Expertise – in what we do … performance, report results, and recommend improvements. Maintain accurate product and promotional information in line with campaign launches. Troubleshoot and resolve technical or content-related issues to ensure a seamless customer experience. What You'll Bring Experience in digital trading, eCommerce, or a related role. Strong organisational skills and the ability to manage multiple priorities in a fast-paced … environment. Confidence using CommerceTools and Amplience (or similar content and promotion management systems). Good understanding of digital marketing, onsite merchandising, and campaign optimisation. Strong analytical skills and experience with Google Analytics. Excellent attention to detail and communication skills. A proactive, problem-solving approach and a strong connection to our PRIDE values. If you're ready to take on More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion – for golf, retail, and creating a great customer experience Respect – for colleagues, customers, and partners Integrity – in how we communicate and make decisions Drive – to continually improve and achieve high standards Expertise – in what we do … performance, report results, and recommend improvements. Maintain accurate product and promotional information in line with campaign launches. Troubleshoot and resolve technical or content-related issues to ensure a seamless customer experience. What You'll Bring Experience in digital trading, eCommerce, or a related role. Strong organisational skills and the ability to manage multiple priorities in a fast-paced … environment. Confidence using CommerceTools and Amplience (or similar content and promotion management systems). Good understanding of digital marketing, onsite merchandising, and campaign optimisation. Strong analytical skills and experience with Google Analytics. Excellent attention to detail and communication skills. A proactive, problem-solving approach and a strong connection to our PRIDE values. If you're ready to take on More ❯

site speed to market, and overall trading performance. Forecast demand and implement stock replenishment strategies to minimise stockouts and optimise inventory levels. Analyse KPIs including traffic, conversion, AOV, and customer acquisition to identify continuous improvement opportunities. Align marketplace strategy with wider digital and commercial teams to ensure consistent messaging, range differentiation, and campaign execution. Collaborate cross-functionally with UX … product, engineering, operations, and customer service to deliver a seamless end-to-end customer experience. What We’re Looking For: 12 months experience in supplier or vendor management within a marketplace or eCommerce trading environment. Confident negotiator and communicator, able to manage multiple stakeholders and external partners. Commercially astute, able to act quickly on insights and adapt … to market trends. Strong knowledge of eCommerce principles including promotions, customer journey mapping, and trading calendars. Familiar with CMS platforms or digital merchandising tools. Why Join This Team? You’ll be part of a digital-first business that values innovation, inclusivity, and continuous improvement. This is a company where your ideas count, and your work will make a real More ❯

Cinapsis is looking for a proactive and detail-oriented Customer Success Manager to join our growing team. In this role, you'll be the bridge between our customers and our product, ensuring they get maximum value from our solutions. You'll play a pivotal part in managing customer relationships, delivering exceptional training, and supporting the release of high … quality, error-free software in an Agile environment.If you enjoy building strong customer connections, have a passion for helping people understand and use technology effectively, and want to make a tangible impact on the success of a fast-moving digital health company, we'd love to hear from you. What You'll Do Deliver and Maintain Training - Develop, review … and deliver engaging training materials (guides, videos, help documentation) for new features and updates, both for customers and internal teams. Customer Engagement - Lead customer review meetings, gather feedback, and proactively address client needs. Product Testing & Quality - Support software testing by executing manual test cases, reviewing test data, and ensuring error-free releases. Internal Collaboration - Work closely with product More ❯

the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK … by Review Centre since 2013. At Policy Expert, data is at the heart of everything we do, and our ambition is clear: our data and analytics will enrich every customer experience, optimize every business decision, and empower every colleague. The Exec and Board have committed significant investment to establish and mature our data capabilities, underpinned by a transformative … strategic prioritisation and translates executive decisions into actionable roadmaps and timely delivery. Our Product Management function combines deep business insights, user-centred design, and agile methods to create impactful, customer-focused solutions. Joining this team means being part of a collaborative and dynamic environment, driving products that enhance customer experiences, improve operational efficiencies, and significantly contribute to our More ❯

Upsell and cross-sell across the Fire & Security portfolio to maximise revenue Prepare and deliver tailored sales proposals and negotiate contracts Collaborate with project delivery teams to ensure seamless customer experience Build and maintain strong long-term client relationships Your Experience 3-5 years field sales experience, ideally within fire and security or related sectors (strong … across the Midlands with occasional visits to Derby head office Flexibility to work outside normal business hours when required Apply Now If you are a driven sales professional with experience in Fire & Security or B2B sales and want to join an ambitious business with great career progression, please apply now. Submit your CV and a cover letter outlining your … relevant experience to email address . A member of the 4way Recruitment team will be in touch if your application is successful. More ❯

flexible working! Top 3 skills needed for this role: Ability to collaborate across disciplines to co-create solutions Proven track record for creating innovative products and delivering to market Experience in driving adoption, engagement and sentiment outcomes through brilliant product experiences What this role is all about: Join our Global Enterprise division, where we design and deliver innovative products … and exceptional experiences for members and advisers. As Head of Product, you'll lead product strategy and execution across customer journeys, ensuring seamless, customer-centric experiences aligned with our future operating model. Key Actions Product Strategy & Roadmap: Translate journey strategies into actionable roadmaps across Advisers, Employers, Members, and more Team Leadership: Build and conduct a high-performing product … parties reporting (through your line manager) any issues and/or system/process failures that may impact on service to customers What do you need to thrive? Proven experience in product leadership and building consumer-grade products Strong collaboration skills across engineering, design, and business teams Outcome-focused mindset with a passion for customer experience Analytical More ❯

and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and … consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our … office environment, where every day brings new challenges and opportunities. From managing suppliers and facilities to coordinating ESG initiatives and social events, this role offers a dynamic and rewarding experience for someone who thrives in a fast-paced setting. You'll be the linchpin that keeps everything running smoothly, making a real impact on our team's success and More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid£75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in shaping … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email … skills with the confidence to challenge and influence senior stakeholders You'll be joining a retail business at the forefront of digital innovation, with real investment in technology and customer insight. This is a rare opportunity to shape the future of finance within a digital-first environment, working across high-profile, strategic initiatives that impact millions of customers. More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid £75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in shaping … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email … skills with the confidence to challenge and influence senior stakeholders You'll be joining a retail business at the forefront of digital innovation, with real investment in technology and customer insight. This is a rare opportunity to shape the future of finance within a digital-first environment, working across high-profile, strategic initiatives that impact millions of customers. More ❯

and businesses simply work, providing world-class experiences through fast, reliable, and secure connectivity that our customers love. We are seeking an experienced Business Development Manager to help accelerate customer and partner growth at eero. You will drive multiple portions of the partner engagement lifecycle from helping to select which partnerships we pursue to identifying key product and business … support. Internally, you will work cross-functionally across multiple organizations (eero, Ring, Amazon) and teams (BD & Marketing, Product & Engineering, Manufacturing, Operations) to advocate for partner needs and drive great customer experiences for eero partners. The ideal candidate will bring strength and expertise in building strategic partnerships and relationships, exhibit strong analytical as well as interpersonal skills and have the … ability to work, and thrive in a fast-paced climate. This individual should have experience program managing initiatives with significant deliverables. Key job responsibilities Engage directly with C-level executives and key decision-makers to position eero as a strategic partner You will help to support new relationships with internet providers, telcos, and distributors. You will act as a More ❯

Do you want the opportunity to join an exciting team of people who are obsessed with providing exceptional customer contact? We are seeking a high-performing, self-motivated individual who is driven by building exceptional products and services for our clients and taking these to market. This is an exciting opportunity for the right individual to come in and … to enable the acceleration of market penetration. Drive adoption and enablement across multiple departments, stakeholders, and end customers. Provide product knowledge and expertise to sales and pre-sales for customer engagements where IPI products are being promoted. Including presentations and demo’s. Work closely with marketing to manage the creation of product materials required including brochureware, sales support documents … videos, user guides and roadmaps. Work closely with our T&E and marketing teams to ensure internal skills and customer product collateral are kept up to date on the latest product developments. Maintain competitor analysis and engage with clients and industry analysts to ensure IPI products stay relevant through feature development and ongoing commercial modelling. Identify and qualify cross More ❯

What is UMAX? UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs … to serve. As our Technical Project Solutions Architect, you... are responsible for the collaboration with the customer's project team coordinate technical kick-off sessions by providing architecture overviews and formulating recommendations develop the technical architectures within Azure are responsible for impact analysis produce technical requirements , feasibility studies , software architecture documents , testing strategy recommendations and other relevant documents ensure … integrate the solution with relevant Azure technologies (Logic Apps, Azure Service Bus, Application Gateway, Azure Firewall, Azure Functions, Azure Data Lake, ...) enable the integration with portal solutions , supporting customer self service extend UMAX with a reporting infrastructure on Azure technologies leveraging Power BI Our ideal candidate... has good experience as a Technical Solutions Architect in the D365 More ❯

are looking for a highly motivated and creative Digital Design Apprentice to join our growing team. This is an exciting opportunity for a designer to gain hands-on industry experience while studying towards a BA (Hons) Digital Design Integrated Degree Apprenticeship at Middlesex University. Role You’ll work alongside our Marketing and Sales team, contributing to real projects and … and ensure files and assets are managed and stored correctly. Adhere to global brand standards in local execution and support local activation of global assets and campaigns. Gain practical experience in typography, layout, image editing, rendering and motion graphics. Requirements: Some experience in Graphic/Hybrid/Digital Design and ability to produce and amend graphics with a … passion for creativity. Experience or passionate in coffee or food & beverage beneficial Highly organised and detail-oriented individual, experience of project management or coordination is desirable. Self motivated and ambitious individual. Looking to grow Marketing career and not afraid to take on new challenges. Desire to learn is critical for this role. Eligible to study on the Digital More ❯

date: ASAP Key skills: Conversion Rate Optimisation (CRO), optimisation, Insights, planning, analysis, Amplitude Our client are going through a large digital transformation and require additional support with improving their customer experience. The role will be focused on their website and how they can maximise their performance. As Optimisation Manager at you will continuously improve user experience through experimentation … insight. You will collaborate with stakeholders to ensure that they focus on activities that genuinely make a difference to their customers and impact business goals. Key technical skills/experience: - Develop behavioural targeting, personalisation and recommendations for a range of products to improve site performance and customer experience - Producing test reports, user journey analysis and having a … solid understanding of tagging mechanics (having Amplitude experience would be very beneficial, as it can take some time to get up-to-speed, but probably hard to find) - Proficiency with Data Tools: Amplitude would be ideal, but experience with other analytics platforms like GA4, Google Tag Manager, or Adobe Analytics is also valuable. - You'll need to extract More ❯