501 to 525 of 1,094 Customer Experience Jobs in the UK

Our client is looking for a Data Analyst to support customer retention across EMEA. This role will play a key part in understanding and improving customer experience, from product onboarding to lifecycle communications. You'll help them answer the big question - are they working? What you'll be doing: Partnering cross-functionally to design, roll out, and … measure new customer experiences Leading A/B tests to measure and optimise customer retention strategies Defining KPIs and providing insights into what 'success' really looks like Building dashboards to make insights actionable What we're looking for: Strong analytical mindset; not just dashboards but the ability to break down problems logically A/B testing expertise Advanced More ❯

are looking for a highly motivated and creative Digital Design Apprentice to join our growing team. This is an exciting opportunity for a designer to gain hands-on industry experience while studying towards a BA (Hons) Digital Design Integrated Degree Apprenticeship at Middlesex University. Role You’ll work alongside our Marketing and Sales team, contributing to real projects and … and ensure files and assets are managed and stored correctly. Adhere to global brand standards in local execution and support local activation of global assets and campaigns. Gain practical experience in typography, layout, image editing, rendering and motion graphics. Requirements: Some experience in Graphic/Hybrid/Digital Design and ability to produce and amend graphics with a … passion for creativity. Experience or passionate in coffee or food & beverage beneficial Highly organised and detail-oriented individual, experience of project management or coordination is desirable. Self motivated and ambitious individual. Looking to grow Marketing career and not afraid to take on new challenges. Desire to learn is critical for this role. Eligible to study on the Digital More ❯

date: ASAP Key skills: Conversion Rate Optimisation (CRO), optimisation, Insights, planning, analysis, Amplitude Our client are going through a large digital transformation and require additional support with improving their customer experience. The role will be focused on their website and how they can maximise their performance. As Optimisation Manager at you will continuously improve user experience through experimentation … insight. You will collaborate with stakeholders to ensure that they focus on activities that genuinely make a difference to their customers and impact business goals. Key technical skills/experience: - Develop behavioural targeting, personalisation and recommendations for a range of products to improve site performance and customer experience - Producing test reports, user journey analysis and having a … solid understanding of tagging mechanics (having Amplitude experience would be very beneficial, as it can take some time to get up-to-speed, but probably hard to find) - Proficiency with Data Tools: Amplitude would be ideal, but experience with other analytics platforms like GA4, Google Tag Manager, or Adobe Analytics is also valuable. - You'll need to extract More ❯

Company I'm working with a client who are committed to improving customer experience through technological transformation. As they continue to work through a significant digital transformation, they've invested in a number of scalable, user-focused solutions that make a real difference. The Salesforce platform is central to this strategy, and we’re looking for a Lead … leading in the resolution of live incidents working closely with the relevant people to inform key stakeholders and quickly fix issues. Person Candidates will need;• At least 3 years’ experience in Salesforce Admin role and a Salesforce Certified Administrator• Demonstrable experience in building, configuring, and delivering Salesforce solutions.• Experience of leading a team and building solid relationships … with stakeholders.• Experience with marketing cloudThis is a permanent position and will require someone to be based out of the office in Newcastle for 2 days per week. The role comes with competitive salary and generous benefits package. More ❯

driven decisions, and agile financial leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support … financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet … both consumer impact and financial hurdle rates. - Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends. - Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions. - Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models More ❯

Optimise product listings with accurate descriptions, pricing, images, and SEO updates Collaborate with the marketing team on promotions, sales campaigns, and product launches Analyse site performance, sales trends, and customer behaviour using Excel and Shopify analytics Maintain product and stock data in collaboration with the merchandising team Identify opportunities to improve the customer experience and website usability … Stay up-to-date with ecommerce trends, competitor analysis, and Shopify developments Key experience and skills needed to succeed as a Junior Ecommerce Executive: Experience in ecommerce is ideal, but a strong passion and willingness to learn is essential Shopify knowledge preferred but training will be provided Confident using Excel for spreadsheets, formulas, and data analysis Excellent attention More ❯

Optimise product listings with accurate descriptions, pricing, images, and SEO updates Collaborate with the marketing team on promotions, sales campaigns, and product launches Analyse site performance, sales trends, and customer behaviour using Excel and Shopify analytics Maintain product and stock data in collaboration with the merchandising team Identify opportunities to improve the customer experience and website usability … Stay up-to-date with ecommerce trends, competitor analysis, and Shopify developments Key experience and skills needed to succeed as a Junior Ecommerce Executive: Experience in ecommerce is ideal, but a strong passion and willingness to learn is essential Shopify knowledge preferred but training will be provided Confident using Excel for spreadsheets, formulas, and data analysis Excellent attention More ❯

environment, balancing the needs of multiple Customers (Amazon, Selling Partners, Carriers, Authorities). Your products will influence cross VP organizations goals. You will be empowered to define the product experience and you will own the roadmap and its delivery, collaborating closely with other product managers and software development teams. You are also detail-oriented and obsess over data and … Customer experience, you can prioritize and deliver on multiple parallel tasks, enjoy collaborative environment, are strong in management of a variety of business and technical stakeholders, and have strong written and oral English communication skills. You are excited about the positive impact they can achieve by enabling cross-border movement of goods while maintaining a high bar on … compliance. Key job responsibilities - Define the vision and solution to complex problems related to cross-border movement of goods, to ensure operational continuity and seamless experience for Selling PArtners. - Own product roadmap and prioritize resources. Identify opportunities, create business cases, and champion your vision to build organizational alignment around priorities, features, and capabilities required. - Write business requirements and product More ❯

company’s platform, applications, and AI agent experiences. This isn’t analytics as usual—this is about defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning converge to deliver insights beyond dashboards. You’ll own the product vision and roadmap for a modern analytics engine—one built for both humans and … querying (e.g., Text-to-SQL). Productize the PLuG SDK as a Data Platform: Leverage in-app instrumentation (session replays, logs, engagement events) to power observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions: Drive the development of agentic features including natural language queries, AI-generated dashboards, and real-time recommendations—bridging structured data with intelligent … inside app environments and notebooks. Design for Multiple Personas: Create adaptable tools and views for developers, product managers, GTM teams, and support leaders—prioritizing usability and flexibility. Champion Developer Experience: Treat analytics as a product for builders. Focus on modular architecture, documentation, API quality, and extensibility. Integrate Across the Stack: Ensure seamless interoperability with knowledge graph data, customer More ❯

company’s platform, applications, and AI agent experiences. This isn’t analytics as usual—this is about defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning converge to deliver insights beyond dashboards. You’ll own the product vision and roadmap for a modern analytics engine—one built for both humans and … querying (e.g., Text-to-SQL). Productize the PLuG SDK as a Data Platform: Leverage in-app instrumentation (session replays, logs, engagement events) to power observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions: Drive the development of agentic features including natural language queries, AI-generated dashboards, and real-time recommendations—bridging structured data with intelligent … inside app environments and notebooks. Design for Multiple Personas: Create adaptable tools and views for developers, product managers, GTM teams, and support leaders—prioritizing usability and flexibility. Champion Developer Experience: Treat analytics as a product for builders. Focus on modular architecture, documentation, API quality, and extensibility. Integrate Across the Stack: Ensure seamless interoperability with knowledge graph data, customer More ❯

company’s platform, applications, and AI agent experiences. This isn’t analytics as usual—this is about defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning converge to deliver insights beyond dashboards. You’ll own the product vision and roadmap for a modern analytics engine—one built for both humans and … querying (e.g., Text-to-SQL). Productize the PLuG SDK as a Data Platform: Leverage in-app instrumentation (session replays, logs, engagement events) to power observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions: Drive the development of agentic features including natural language queries, AI-generated dashboards, and real-time recommendations—bridging structured data with intelligent … inside app environments and notebooks. Design for Multiple Personas: Create adaptable tools and views for developers, product managers, GTM teams, and support leaders—prioritizing usability and flexibility. Champion Developer Experience: Treat analytics as a product for builders. Focus on modular architecture, documentation, API quality, and extensibility. Integrate Across the Stack: Ensure seamless interoperability with knowledge graph data, customer More ❯

company’s platform, applications, and AI agent experiences. This isn’t analytics as usual—this is about defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning converge to deliver insights beyond dashboards. You’ll own the product vision and roadmap for a modern analytics engine—one built for both humans and … querying (e.g., Text-to-SQL). Productize the PLuG SDK as a Data Platform: Leverage in-app instrumentation (session replays, logs, engagement events) to power observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions: Drive the development of agentic features including natural language queries, AI-generated dashboards, and real-time recommendations—bridging structured data with intelligent … inside app environments and notebooks. Design for Multiple Personas: Create adaptable tools and views for developers, product managers, GTM teams, and support leaders—prioritizing usability and flexibility. Champion Developer Experience: Treat analytics as a product for builders. Focus on modular architecture, documentation, API quality, and extensibility. Integrate Across the Stack: Ensure seamless interoperability with knowledge graph data, customer More ❯

company’s platform, applications, and AI agent experiences. This isn’t analytics as usual—this is about defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning converge to deliver insights beyond dashboards. You’ll own the product vision and roadmap for a modern analytics engine—one built for both humans and … querying (e.g., Text-to-SQL). Productize the PLuG SDK as a Data Platform: Leverage in-app instrumentation (session replays, logs, engagement events) to power observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions: Drive the development of agentic features including natural language queries, AI-generated dashboards, and real-time recommendations—bridging structured data with intelligent … inside app environments and notebooks. Design for Multiple Personas: Create adaptable tools and views for developers, product managers, GTM teams, and support leaders—prioritizing usability and flexibility. Champion Developer Experience: Treat analytics as a product for builders. Focus on modular architecture, documentation, API quality, and extensibility. Integrate Across the Stack: Ensure seamless interoperability with knowledge graph data, customer More ❯

software house and be guided by some of the brightest minds in this field. On a daily basis, you will be working as a Pre-Sales advisor, supporting in Customer Success, while working closely with R&D and Engineering Location: You can choose to be based from Central London or Cambridge 3 days in office/2 days remote … a STEM, Humanities or Law related discipline At least AAB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Outstanding customer-facing skills with a sales spark A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part … Pre-Sales Engineer/Product Associate You will be the main point of contact and liaise with clients, and internal teams through the pre-sales stage Understand early-stage customer requirements and support in building a customised solution in meeting their needs Support the Account Executives & Customer Success Managers Liaise closely with R&D and Engineering teams What More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Overview Your Impact Salesforce Senior Solution Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and … monitor performance providing advice, guidance and assistance Contributing to the growth of the Salesforce Practice for example: Pre Sales and producing re-usable assets Qualifications Your Skills & Experiences Extensive experience working as a Salesforce Solution Architect with large size customers on at least one significant Salesforce B2B Commerce implementation (Not B2B Commerce Cloud aka Cloud Craze), working closely with More ❯

strategy, execution, and internal systems. You’ll be joining a tight-knit, passionate team in our modern Bournemouth office, collaborating daily with our Operations Director, Web Developers, Sales, and Customer Experience Manager to deliver best-in-class SEO services. If you're ready to take charge, shape processes, and grow a high-performing team, we want to hear … strategies, progress reports, and performance insights in a confident and clear manner. Translate complex SEO concepts into language that resonates with business owners and non-technical stakeholders. Requirements & Qualifications Experience Minimum 5 years of hands-on SEO experience, including technical SEO and team leadership & working on multiple projects simultaneously Proven record of delivering SEO success across businesses of … various sizes and industries. Experience managing and developing international or remote SEO teams. Experience working with developers and designers to implement technical SEO recommendations. Education & Certifications SEO certifications from recognised platforms such as Google, HubSpot, Moz, SEMrush, or Yoast. A degree in Marketing, Digital Media, Communications, Computer Science, or a related field is desirable. Strong knowledge of Google More ❯

We are looking to hire a Principal Product Manager with deep experience in building and scaling SaaS products for global enterprise customers. The ideal candidate will have a proven track record of owning products that generate millions in revenue and will have deep expertise in understanding the needs of large, complex organizations. This role requires strong leadership, strategic vision … suited for a leader who thrives in fast-paced environments with high expectations and a bias for action. We're looking for someone who is passionate about delivering exceptional customer experiences, understands the importance of speed and urgency, and knows how to scale enterprise-level solutions across global markets. What you will do : Product Strategy & Vision: Develop and execute … with the company's strategic objectives and the needs of large, global enterprise customers. End-to-End Product Ownership: Take full ownership of the product lifecycle, from ideation and customer validation, through development and delivery, to scaling globally with millions of users and significant revenue impact. Enterprise Customer Focus: Engage deeply with global enterprise customers to understand their More ❯

Location: South of Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant … Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient in MS Office applications ? Desirable Skills/Preferred Qualifications: Experience in IT Security roles Knowledge of cryptography Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment Operational documentation creation and maintenance. Deep understanding More ❯

paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts, and work collaboratively to ensure we continue to deliver high availability, resilience, and performance. … requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools … e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. Thats why were committed to building a truly inclusive and diverse workplace More ❯

responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across the organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and requests, and continuous improvement of service desk operations. Key Responsibilities: Team Leadership & Management Lead, mentor, and develop a team of service desk analysts … Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within the service desk team. Handle escalations and ensure high levels of user satisfaction. Communicate effectively with stakeholders at all levels. More ❯

hand with key stakeholders to shape strategies that fuel sustainable growth. Your day-to-day responsibilities will see you evaluating new investment opportunities in brand development, platform enhancements, and customer experience innovations. Partner with Technology and Marketing teams to develop long-term strategies that drive digital growth across eCommerce and retail technology channels. Evaluate digital pricing structures, promotional … on technology investments. Provide financial input into brand development and digital roadmap planning, ensuring all initiatives are grounded in commercial reality. Maintain comprehensive insight into trading performance by analysing customer behaviour analytics, channel metrics, and shifts in the competitive landscape. Influence strategic decisions by delivering compelling commercial insights that align with evolving technology trends and customer needs. Build More ❯

the autonomy to manage your own day and contribute meaningfully to the business. Key Responsibilities Accurately process and manage sales orders and sample requests Provide a personal and professional customer experience to existing clients Follow up on leads via email, phone, and video platforms (Teams/Zoom/etc.) Handle incoming calls and manage the general inbox Maintain … is not a cold-calling or hard sales role. The focus is on understanding the product and helping customers find the best solution. Candidate Requirements Minimum 1 year of experience in sales administration, customer service, or a similar role Graduate with a 2:1 or higher Excellent organisational skills and attention to detail Confident and professional phone manner More ❯

the autonomy to manage your own day and contribute meaningfully to the business. Key Responsibilities Accurately process and manage sales orders and sample requests Provide a personal and professional customer experience to existing clients Follow up on leads via email, phone, and video platforms (Teams/Zoom/etc.) Handle incoming calls and manage the general inbox Maintain … is not a cold-calling or hard sales role. The focus is on understanding the product and helping customers find the best solution. Candidate Requirements Minimum 1 year of experience in sales administration, customer service, or a similar role Graduate with a 2:1 or higher Excellent organisational skills and attention to detail Confident and professional phone manner More ❯

the autonomy to manage your own day and contribute meaningfully to the business. Key Responsibilities Accurately process and manage sales orders and sample requests Provide a personal and professional customer experience to existing clients Follow up on leads via email, phone, and video platforms (Teams/Zoom/etc.) Handle incoming calls and manage the general inbox Maintain … is not a cold-calling or hard sales role. The focus is on understanding the product and helping customers find the best solution. Candidate Requirements Minimum 1 year of experience in sales administration, customer service, or a similar role Graduate with a 2:1 or higher Excellent organisational skills and attention to detail Confident and professional phone manner More ❯

the autonomy to manage your own day and contribute meaningfully to the business. Key Responsibilities Accurately process and manage sales orders and sample requests Provide a personal and professional customer experience to existing clients Follow up on leads via email, phone, and video platforms (Teams/Zoom/etc.) Handle incoming calls and manage the general inbox Maintain … is not a cold-calling or hard sales role. The focus is on understanding the product and helping customers find the best solution. Candidate Requirements Minimum 1 year of experience in sales administration, customer service, or a similar role Graduate with a 2:1 or higher Excellent organisational skills and attention to detail Confident and professional phone manner More ❯