851 to 875 of 1,264 Customer Experience Jobs in the UK

digital growth strategy. In this leadership role, you'll oversee a talented team and collaborate with an external agency. About the Job Focus: Digital Marketing Specialism: Marketing Industry: Marketing Experience Level: Associate Workplace Type: Hybrid Date posted: 21 August 2025 Job Reference: D9IGM4-7465C8E3 Consultant: Tom Halsall Robert Walters Operations Limited is an employment business and employment agency and … Lead and nurture a high-performing digital marketing team while managing agency relationships across various digital channels. Collaborate with internal teams (C-suite, department heads, business development, brand managers, customer experience, legal & compliance) to align digital initiatives with broader business objectives. Ensure best-in-class practices for managing performance. Foster a strong team culture and stay innovative with … industry changes. What We're Looking For Skills & Experience Exceptional leadership skills Demonstrated success in leading digital marketing functions across multiple disciplines Strong commercial mindset with the ability to connect marketing metrics to business outcomes and make informed investment decisions Comfortable balancing hands-on involvement with maintaining a strategic perspective when required Expertise in tools like Looker, Google Analytics More ❯

and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & IT functions. This role serves as the primary escalation point for internal customer related issues, ensuring swift resolution and maintaining strong working relationships with the UK teams and managers. The position also contributes to process improvement initiatives across the UK region, driving … operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the … hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target More ❯

week in Surrey office PURPOSE OF THE JOB Overall ownership of delivery by managing either in-house projects or through partners, within defined timelines and budgets. Must have strong experience in Change Management and Vendor … Management. You will be working on Website Accessibility projects to ensure the consumer website is in line with regulations. A strong background within Website Design, UX/UI/CX or Digital Accessibility is preferred! MAIN RESPONSIBILITIES Review projects (partner-led or in-house) and engage the relevant business stakeholders Publish and implement Quarterly Business Reviews with partners Conduct proactive … Manage the people supply chain: identify key roles proactively and collaborate with the PMO team to improve delivery methodologies and documentation WHAT DO WE NEED FOR THIS ROLE? Extensive experience using Agile/Sprints and a product (MVP)-centric approach A proven track record of driving innovation within teams Strong team player, comfortable working in cross-functional and distributed More ❯

week in Surrey office PURPOSE OF THE JOB Overall ownership of delivery by managing either in-house projects or through partners, within defined timelines and budgets. Must have strong experience in Change Management and Vendor … Management. You will be working on Website Accessibility projects to ensure the consumer website is in line with regulations. A strong background within Website Design, UX/UI/CX or Digital Accessibility is preferred! MAIN RESPONSIBILITIES Review projects (partner-led or in-house) and engage the relevant business stakeholders Publish and implement Quarterly Business Reviews with partners Conduct proactive … Manage the people supply chain: identify key roles proactively and collaborate with the PMO team to improve delivery methodologies and documentation WHAT DO WE NEED FOR THIS ROLE? Extensive experience using Agile/Sprints and a product (MVP)-centric approach A proven track record of driving innovation within teams Strong team player, comfortable working in cross-functional and distributed More ❯

a high-performing digital marketing team while managing agency relationships across various digital channels. Collaborate closely with internal teams (C-suite executives, department heads, business development teams, brand managers, customer experience specialists, legal & compliance professionals) to align digital initiatives with broader business objectives. Ensure best in class practices for managing performance Foster a strong team culture Remain innovative … and involved with industry changes What We're Looking For Skills & Experience: Exceptional leadership skills Demonstrated success in leading digital marketing functions across multiple disciplines. Strong commercial mindset with the ability to connect marketing metrics to business outcomes and make informed investment decisions. Comfortable balancing hands-on involvement with maintaining a strategic perspective when required. Expertise in tools like … Looker, Google Analytics and Social platforms Experience in both B2C and B2B marketing environments is advantageous but not essential. Strong interpersonal skills If you're ready to take ownership of impactful digital strategies in a fast-growing environment where your expertise will shape the future of our business success-this is the role for you! Robert Walters Operations Limited More ❯

About the opportunity Join us to shape the digital future and deliver exceptional customer experiences! An exciting career awaits you on our Sales team. Apply now! At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales … who can work with our EMEA customer base. This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within More ❯

are looking to appoint a Transformation Director to drive delivery across a portfolio of strategic change initiatives. Reporting into the executive team, you will lead programmes spanning operations, technology, customer and infrastructure to ensure successful execution, benefits realisation and alignment with corporate strategy in a safety-critical environment. Key Responsibilities: Own the delivery of specific transformation portfolios, driving culture … change and benefits outcomes Lead complex programmes and projects across corporate functions, field operations, and technology Drive customer-centric and sustainable change, while maintaining safety and regulatory commitments Engage senior stakeholders, manage third-party delivery partners and embed change adoption About You: Experience leading large-scale transformation in regulated environments (ideally utilities/infrastructure) Proven record of programme … complex organisations Strong understanding of operational, field-based environments and regulatory frameworks Strategic, commercially minded leader with exceptional stakeholder and communication skills Knowledge of smart infrastructure, digital transformation and customer experience programmes Professional certifications (MSP, PRINCE2, Agile, etc.) highly desirable More ❯

Product Support Specialist Opportunity, Chester based office! Were looking for a Technical Product Support Specialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries.This is a fantastic opportunity to join a collaborative team, support business partners across … Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and products, helping resolve technical queries such as device connectivity or app issues. Working collaboratively with a close-knit team, sharing knowledge and … new ideas to improve the department continuously. What were looking for Experience in product-based technical support (consumer electronics, retail tech, hearing/medical devices, etc.). Strong problem-solving and outside the box thinking. A positive attitude open to learning and feedback. Clear communication skills, confident in a professional B2B setting. **Roberts Webb Recruitment are acting as an More ❯

Product Support Advisor Opportunity, Chester based office! We’re looking for a Technical Product Support Specialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries. This is a fantastic opportunity to join a collaborative team, support business … Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and products, helping resolve technical queries such as device connectivity or app issues. Working collaboratively with a close-knit team, sharing knowledge and … new ideas to improve the department continuously. What we’re looking for Experience in product-based technical support (consumer electronics, retail tech, hearing/medical devices, etc.). Strong problem-solving and “outside the box” thinking. A positive attitude – open to learning and feedback. Clear communication skills, confident in a professional B2B setting. **Roberts Webb Recruitment are acting as More ❯

Job Overview for Customer Services We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess exceptional communication skills and a strong ability to analyse customer needs. This role involves engaging with customers via phone and other channels, ensuring their queries are resolved efficiently. Responsibilities Handle incoming customer inquiries with professionalism and courtesy. Provide accurate information regarding products, services, and policies. Analyse customer issues to provide effective solutions and enhance satisfaction. Maintain detailed records of customer interactions through data entry. Collaborate with team members to improve service delivery and customer experience. Follow up on customer feedback to ensure ongoing satisfaction. Skills Excellent phone … etiquette, demonstrating professionalism in all communications. Strong IT and analytical skills to assess customer needs and provide tailored solutions. Effective communication skills, both verbal and written, to convey information clearly. Experience in data entry with attention to detail for accurate record keeping. Ability to upsell products effectively while maintaining a positive customer relationship. Join us as we More ❯

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You ll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a … customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £50k base salary + Bonus Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes Hybrid If you have previous experience leading Software/Application … support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a … customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £50k base salary + Bonus Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Application … support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯

Employer description: Addocco IT is a specialist provider of managed IT, cloud, and communications solutions, delivering a premium customer experience to businesses of all sizes. Since its formation in 2008, Addooco has achieved sustained success. Following continuous growth, the company now operates from its own dedicated premises at Dunston Technology Park. Overview: We're on the lookout for … a motivated and tech-savvy individual to join our team as an apprentice. This is your chance to kick-start a career in IT while gaining hands-on experience and in-demand skills through a Level 3 Azure Cloud Support Specialist Apprenticeship. If you're eager to learn, grow, and be part of something exciting—this is the opportunity … fully documented with resolution details before being closed Recording key information on daily operational checklists to maintain service continuity and accountability Required skills: Demonstrate the ability to meet high customer service standards and follow expected turnaround times Excellent communication skills , particularly via phone and email, with a clear and professional tone Strong technical aptitude, with the ability to quickly More ❯

prime opportunity for an ambitious sales professional to join a respected business with substantial earning potential. Key Responsibilities: Identify, target, and engage new business opportunities across corporate and retail customer segments. Develop and implement strategic sales plans to grow the territory. Build and maintain strong, long-term client relationships, offering tailored vehicle rental solutions. Conduct market research to monitor … trends, competitor activity, and identify growth opportunities. Collaborate with internal teams to ensure a seamless customer experience from enquiry through to rental completion. Manage the full sales cycle, from lead generation and negotiation to deal closure. Consistently achieve and exceed sales targets while contributing to overall revenue growth. Provide regular sales reports and market feedback to senior management. … Candidate Profile: Minimum 3-5 years experience in sales or business development, ideally in automotive, rental, or related sectors. Proven track record of meeting or exceeding sales targets. Strong understanding of how to approach, target, and engage diverse customer segments. Excellent communication, negotiation, and interpersonal skills. Self-motivated, results-driven, and capable of working independently. Knowledge of the More ❯

I'm working with a leading client in the Greater Cambridge area who is looking for a DevOps Engineer to join their growing Professional Services team. This is a customer-facing role where you'll work closely with clients to deliver innovative solutions, deploy cloud-based infrastructure, and automate workflows, all while representing the company at a senior technical … opportunities for innovation. About You We're looking for someone with a DevOps mindset and strong technical knowledge, combined with excellent communication skills and a passion for delivering exceptional customer experiences. Essential Skills & Experience: Proven experience in a DevOps, Infrastructure, or Systems Engineering role. Strong Python scripting skills for automation and workflow optimisation. Hands-on experience with cloud platforms (Azure, AWS, Kubernetes, Docker, etc.). Comfortable leading customer-facing meetings and managing client expectations. Knowledge of infrastructure deployment, networking standards, and server administration. Strong troubleshooting and analytical skills. Desirable (but not essential): Experience with SQL for data handling and migration. Familiarity with HTML, PHP, CSS, and XML/XSL translation. Understanding of case More ❯

I'm working with a leading client in the Greater Cambridge area who is looking for a DevOps Engineer to join their growing Professional Services team. This is a customer-facing role where you'll work closely with clients to deliver innovative solutions, deploy cloud-based infrastructure, and automate workflows, all while representing the company at a senior technical … opportunities for innovation. About You We're looking for someone with a DevOps mindset and strong technical knowledge, combined with excellent communication skills and a passion for delivering exceptional customer experiences. Essential Skills & Experience: Proven experience in a DevOps, Infrastructure, or Systems Engineering role. Strong Python scripting skills for automation and workflow optimisation. Hands-on experience with cloud platforms (Azure, AWS, Kubernetes, Docker, etc.). Comfortable leading customer-facing meetings and managing client expectations. Knowledge of infrastructure deployment, networking standards, and server administration. Strong troubleshooting and analytical skills. Desirable (but not essential): Experience with SQL for data handling and migration. Familiarity with HTML, PHP, CSS, and XML/XSL translation. Understanding of case More ❯

working in an Agile way and confident working alongside both technical and non-technical stakeholders. The kind of person we are looking for: At least 1+ year of prior experience as a Software Tester/QA Engineer in a software engineering team Mix of Manual and Automated software/application test experience ideally Testing Principles and Practices Ability … You will join an established team of Software Testers who collaboratively work in a cross-functional team to control and improve the quality of our client's software and customer experience by identifying and preventing defects to ensure that the software is fit for purpose for customers. You will evaluate requirements along with user stories and also participate More ❯

a fast growth ecommerce business. Due to continued growth they are now looking for an Ecommerce executive to join the team. Grow the e-commerce business by improving the customer experience and maintaining the business digital platforms. Conduct data analysis to generate data-driven market insights and manage relationships with business partners. Fast-paced digital working environment. Ensure … partnerships. Implement new business collaboration plans. Implement preventive and corrective measures of disaster recovery plan. Implement the e-commerce activities, including product set up Manage the service quality and customer satisfaction (cover) Monitor and maintain proper functionality of the website. Observe the sales, promotions, marketing and social media activities over digital platforms. Operate and maintain existing IT networks based More ❯

working relationships with area managers, brand ambassadors, and cross-regional teams. The position also contributes to process improvement initiatives across the EMEA region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations including absence management (sickness, holidays, and other leave … hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target … achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills More ❯

Upgrade Coordinator - Windows 11 Programme Section: Customer Experience Location: Highfield Campus Salary: £31,236 to £35,608 per annum Full-Time, Fixed-Term for 12 months Closing Date: Wednesday 10 September 2025 Reference: 3188925JF Are you highly organised, a great communicator, and passionate about helping people get the best from their technology? Were looking for a proactive Upgrade … hand behind the scenes, making sure staff and labs across the University receive new, compatible laptops and desktops smoothly and on time. This is an exciting opportunity to combine customer interaction, project coordination, and team support all while contributing to a major change programme that impacts thousands of staff and students. About the role Based at our Highfield Campus … technicians have the equipment they need, and following up with customers to make sure everything is working as expected. This role is perfect for someone who enjoys variety balancing customer service, project coordination, and administrative tasks in a dynamic environment. What youll do - Contact customers to arrange laptop and desktop replacements, taking into account their needs and availability. - Plan More ❯

for evolution? Come and join us! About the Role As a Digital Channel Manager, you will be responsible supporting the delivery and management of digital projects that enhance our customer experience. You will support the on-going optimisation of digital tools, web applications, and online platforms, ensuring they align with customer needs and business objectives. This role is … performance of our websites and other digital channels, ensuring they are user-friendly, engaging, and optimised for conversions. Work closely with the marketing team to align messaging, goals, and customer journeys across digital platforms. Collaborate with developers and designers to implement website enhancements and new features. Ensure digital platforms adhere to SEO best practices and accessibility standards. Monitor, analyse … and recommending new initiatives. About you: We want to make sure youre set up for success in our mission. To be successful in your application youll need to have experience; Proven experience in digital marketing, project management, or website management. Strong knowledge of UX principles, website development, and digital tools. Experience with Google Analytics, SEO, and digital More ❯

the resources you need to grow your career, in whichever direction you choose. Whether you want to increase your expertise in a particular area, or broaden your skills and experience across the business, we will support you. The Programme you will be working on is broad and includes: acquisition and integration of new core business functions implementing new technologies … into the business to improve our ways of working, drive efficiency and enhance customer experience driving policy and process change to support new initiatives in People and Culture About you You will have extensive experience managing multiple stakeholders and leading teams of both internal colleagues and external vendors through complex projects, often having to show initiative to … implement solutions to issues that are raised. You are familiar with Workday as a people system and have extensive experience with people and culture centred initiatives. You can take a brief for a business opportunity and turn it into a strategic blueprint and plan through robust engagement and analysis You can design, develop and maintain strategic reports and dashboards More ❯

+ on-call About us We are a dynamic software company . E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … maintenance and effective use of IT infrastructure components (including network, storage, virtualisation and compute) and monitors their performance. Who are we looking for ? Your extensive and varied Infrastructure Platforms experience will provide you with a solid base to grown from within this role. Your skills in team leadership and management will allow you to support your areas ongoing professional More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … to 5.00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 6th October 2025 Start Date Tuesday, 7th October 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer THE DEVELOPMENT MANAGER LTD The Development Manager More ❯

to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally. Job Responsibilities : Joining Razer will place you on a global mission to revolutionize the way the world … to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.Razer Store Evangelist Job Responsibilities : The Store Evangelist acts as the brand ambassador in Razerstore, delivering an exceptional … customer experience through expert product knowledge, personalized assistance, and creating a welcoming store environment. This role involves engaging customers, maintaining store presentation, and supporting operational tasks to promote Razer's innovative gaming and lifestyle products. Consistently create a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs More ❯