851 to 875 of 2,140 Customer Experience Jobs in the UK

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer-facing agent end to end: the conversations, the interface, and the experience our partners put in front of millions of travelers. This is a deliberately design-leaning role, and you will be the day-to-day design decision-maker, shaping flows and interfaces directly in close partnership with ...

environment that helps them to learn, grow and flourish in their professional as well as personal lives. Title Sr. Client Partner – Insurance | Quantiphi EMEA Experience 10+ years in technology-services sales and client relationship management, including 5+ years serving the insurance sector Type Full Time Employment Location London, United … internal Technology, Go‐To‐Market, and Solution teams to develop industry‐specific offerings that address critical insurance challenges such as claims optimization, fraud detection, customer experience, and underwriting automation. Own the full sales cycle — from lead generation to contract negotiation — ensuring seamless execution of MSAs, SoWs, and commercial ...

course materials, registers and certificates Liaising with trainers, venues, suppliers and colleagues Supporting selected face-to-face training courses and events Helping with reporting, customer feedback and digital content Testing new systems and digital tools Spotting opportunities to streamline administration and improve the customer experience … able to solve problems as they arise Proactive, inquisitive and willing to ask questions A team player who enjoys learning and getting involved Experience in training administration, learning, events, bookings or customer service would be particularly useful. Previous experience with a training provider would be a bonus ...

govern global vs. local design decisions, ensuring scalability for multi-country rollout. Act as the design authority for all O2C-related processes, including customer master, pricing, quotations, order management, credit and collections, billing, returns, rebates and other areas within the business process master list. Provide guidance on leading-practice … domain. Challenge business stakeholders on pocess inefficiencies, legacy workarounds and non-standard requirements. Drive process harmonization across geographies. Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. Promote adoption of SAP standard capabilities and industry best practices. Together with our S/ ...

About DialpadDialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies … expert. Provide mentorship & guidance for other engineers on the team. Tech Stack: Apex, Python, Vue.js, Redis, Google CloudSkills you'll bring7+ years of professional experience as a Senior Software Engineer. Experience with at least one major backend programming language, especially Java or Python, and one major frontend programming ...

outbound Field Account Executives. The business provides a sophisticated commerce platform that helps hospitality operators simplify their day-to-day operations, improve the customer experience and scale successfully. This is a genuinely field-based leadership role, suited to a hands-on manager who enjoys coaching salespeople in front … demonstrations through to negotiation and close. Responsibilities will include driving new-business performance, improving conversion rates, maintaining accurate forecasts and helping to expand the customer base across London. The role will also involve recruiting and developing new team members, analysing performance through Salesforce and partnering with product, customer ...

across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate … pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience ...

developing conversation-based, multimodal shopping experiences, utilizing data analysis, statistical modeling, machine learning (ML) technologies, and experimentation to drive product decisions and optimize customer experiences. Our mission in conversational shopping is to make it easy for customers to find and discover the best products to meet their needs … improving multimodal conversational systems, in particular those based on large language models, information retrieval, recommender systems and knowledge graphs, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences. You will collaborate with scientists, engineers, and product partners locally ...

partnering with industry-leading companies to shape strategy and drive operational excellence. You will be working across organisational levels, depending on your comfort and experience, from SMEs to the C-Suite to help provide structure, knowledge, and insight into the best methods to deliver their transformation agenda. This typically … world’s best cities, a fantastic array of benefits and most importantly, you’ll always be treated with respect. About You Essential Skills and Experience 6+ years overall professional experience, including: At least 3 years in management or technology consulting At least 4 years within Financial Services (specifically ...

Onsite Support Analyst to provide hands-on technical support in Central London. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. What You'll Be Doing: Providing onsite technical support for desktops, laptops, mobile devices … wider technical teams. Maintaining asset records, support documentation and knowledge base articles. Supporting meeting room technology, collaboration tools and AV equipment. Delivering an outstanding customer experience and acting as a trusted onsite IT contact. What We're Looking For Essential Experience in an IT Support, Deskside Support ...

Data Science Consultant/Senior Consultant (Customer Data & AI) 📍 London (Hybrid) 💰 Competitive Salary + Bonus + Excellent Benefits Job ID J13097 You must have full working rights to be considered for this opportunity. 🚀 Looking to take the next step in your Data Science consulting career? We're working with … leading global consultancy that is growing its Customer Data & AI practice. This is an exciting opportunity for a Data Scientist with around 2- 4 years of experience to work on cutting-edge projects across Generative AI, customer analytics, personalisation, and digital transformation. You'll help leading brands ...

most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support … iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first‐party data while staying on the forefront of rapidly evolving compliance ...

transform the way their teams work. What You'll Do You will own the global relationship end to end, leading the post-sale experience across every member firm we work with. Specifically, you will: Set the global adoption strategy for the account and lead its execution across regions. Engagement … Support), maintaining end-to-end account context and coordination globally. Partner with GTM on key commercial moments to ensure seamless transitions, continuity and exceptional customer experience, and to identify and realise expansion opportunities across the account. Translate customer feedback into action by collaborating closely with Product, Engineering ...

customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation Establish, develop, elevate and maintain positive business and customer relationships across the territory. Be a thought leader across the portfolio Develop trusted relationships with local partners and global systems integrators to cultivate … opportunities and drive successful customer implementations Partner with Customer Success Managers to ensure enduring value delivery Monitor industry competitors, new products, regulatory trends, and market conditions to understand customer needs and bring relevant thought leadership to your customers Collaborate internally with sales executives and cross‐functional teams ...

recruiting for an Onsite Support Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success … wider technical teams. Maintaining asset records, support documentation and knowledge base articles. Supporting meeting room technology, collaboration tools and AV equipment. Delivering an outstanding customer experience and acting as a trusted onsite IT contact. What We're Looking For Essential Experience in an IT Support, Deskside Support ...

experienced Business Development Manager to join its commercial team. This is an exciting opportunity for a relationship-driven sales professional to manage key customer accounts while identifying and securing new business opportunities across the UK. The Opportunity Reporting into the Sales Manager, you will play a pivotal role … account management and new business development. You'll work closely with customers, marketing, product development, and operational teams to deliver commercial success and outstanding customer service. This role is ideal for someone who enjoys building long-term partnerships, developing strategic accounts, and identifying growth opportunities within the food manufacturing ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place … deliver measurable business outcomes. You'll partner closely with Engineering, Data, Operations and key business stakeholders to define and deliver intelligent automation capabilities, balancing customer value with technical excellence across APIs, integrations, platform architecture and modern distributed systems. This is an opportunity to build products that leverage automation ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … help establish pragmatic patterns that can be reused across AI Foundations What you bring to the party Strong senior‐level software engineering: Proven experience owning complex components or services end to end, from design and implementation through testing, deployment, and operation Deep engineering fundamentals: Strong judgement around system design ...

platform to Application/Engineering teams. Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data. Leads evaluation sessions with external vendors, startups, and internal … culture of diversity, opportunity, and respect. Develops and maintains incident response procedures, including root cause analysis and postmortem documentation. Required Qualifications, Capabilities, and Skills: Experience with formal training or certification on software engineering concepts. Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management. Ability ...

platform to Application/Engineering teams. Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data. Leads evaluation sessions with external vendors, startups, and internal … culture of diversity, opportunity, and respect. Develops and maintains incident response procedures, including root cause analysis and postmortem documentation. Required Qualifications, Capabilities, and Skills: Experience with formal training or certification on software engineering concepts. Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management. Ability ...

platform to Application/Engineering teams. Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data. Leads evaluation sessions with external vendors, startups, and internal … culture of diversity, opportunity, and respect. Develops and maintains incident response procedures, including root cause analysis and postmortem documentation. Required Qualifications, Capabilities, and Skills: Experience with formal training or certification on software engineering concepts. Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management. Ability ...

future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check … fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you. Integrated Consulting Integrated Consulting is Indegene's consulting business, helping life sciences organizations solve complex business challenges and deliver transformative outcomes. ...

adoption across the community. Responsibilities Develop deep understanding of payment schemes and end‐to‐end payment journeys to articulate how scheme capabilities improve customer experience, operational efficiency, and predictability. Drive rollout of new or enhanced scheme capabilities by supporting banks and vendors through positioning, guidance, and adoption plans. … long‐term usage. Qualifications University degree in Marketing, Economics, Management, Engineering, Science, or Technology (Master’s degree preferred). 10+ years of professional experience across payments, scheme management, product roles, customer engagement, or service rollout. Strong experience in payments and deep understanding of cross‐border payment processes ...

Amazon's Customer Service WW Quality and Escalations team in London seeks a Senior/Expert Program Manager to own and deliver high-visibility service-improvement programs that impact the global customer experience. You will collaborate with Customer Service Operations, Tech, and Customer Experience ...

employee discounts About the role and team Zepz's Identity engineering teams sit at the front door of the product: the first thing every customer touches, and the first line of defence for a high growth, cross-border remittance business. We're looking for a Senior Mobile Engineer … coverage, CI/CD, and release practice, while shipping features customers depend on to move money safely. What you bring to the table Professional experience building production mobile applications, with deep, hands‐on expertise in React Native. Strong command of modern JavaScript/TypeScript, component architecture, and state management ...