london, south east england, united kingdom Hybrid / WFH Options
WeAreAspire
? Our exciting London based client are growing at a rapid rate and could be the ideal match for you! Role: Account Manager - CustomerRetention and Growth Location: London (Hybrid) Salary: Up to £50,000 + Comms About the Company: Our client, a forward-thinking intelligence … Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities. Key Responsibilities: Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients. Develop strategic relationships with C-level executives to drive account renewals and growth. Drive More ❯
new client relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on clientretention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure More ❯
new client relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on clientretention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure More ❯
the environmental consultancy or property sector (desirable) The Role: Manage and grow a portfolio of clients within the Insights division. Drive product adoption, clientretention, and new business growth. Develop and deliver sales plans to meet/exceed targets. Conduct client meetings, product presentations, and negotiations. Create strategic More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
UKund Control
our clients within the Utilities division of our business, ensuring long-term partnerships and high satisfaction. Driving new client acquisition as well as clientretention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay More ❯
City, Liverpool, United Kingdom Hybrid / WFH Options
UKund Control
our clients within the Utilities division of our business, ensuring long-term partnerships and high satisfaction. Driving new client acquisition as well as clientretention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
UKund Control
our clients within the Utilities division of our business, ensuring long-term partnerships and high satisfaction. Driving new client acquisition as well as clientretention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay More ❯
independent research on account health, client priorities/moves/new opportunities, macro market intel, and competitive intelligence. Leverage this intelligence for continuous clientretention and growth. Where appropriate, collaborate and share intelligence with internal stakeholders to drive growth of overall business/other clients. Identify and execute More ❯
you are working in lockstep with our overarching business strategy whilst delivering best in class client servicing. This includes protecting existing revenue via clientretention and driving growth through channel growth and innovative product adoption. This is a 12 months fixed term maternity cover. Responsibilities Revenue growth - A More ❯
innovation. Partnership Development : Foster strong relationships with key clients, partners, and stakeholders to promote BSO's products and services, ensuring the highest level of customer satisfaction and retention. Executive-Level Reporting : Provide strategic updates and technical insights to the board, ensuring that low-latency network initiatives align with business More ❯
Shape the go-to-market model, including sales, marketing, and pricing Establish clear KPIs and performance systems to track revenue and funnel efficiency Drive customerretention and recurring revenue growth Communication & Stakeholder Management Represent the company externally and internally with investors, partners, and customers Report to Everfield More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
wagamama
loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯
london, south east england, United Kingdom Hybrid / WFH Options
wagamama
loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯
engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include customer journey mapping, customer lifecycle management, and segmentation using data-driven machine learning techniques. This role requires a deep understanding of customer needs … touchpoint analysis, and strong business acumen. We seek someone who can effectively translate insights into actionable strategies to enhance the overall customer experience at . Responsibilities Strategy and Leadership Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. … execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase journey at scale. Data-Driven Frameworks: Develop customer journey frameworks and maps to inform lifecycle strategies and ensure cross-functional alignment. Cross-Department Collaboration: Partner with product, marketing, legal, compliance, data engineering More ❯
establish new relationships to expand Online's reach, influence, and market presence. New Business Objectives: Obtain market and competitive analysis to understand industry trends, customer needs and competitive landscapes, using insights to identify opportunities. Identify and evaluate new business opportunities, including mergers and acquisitions, strategic investments, and product/… Facilitate communication and collaboration across departments to streamline processes, resolve issues, and accelerate decision-making in support of business development goals. Data Analysis: Analyse customer data to identify trends and insights. Track key metrics such as customer satisfaction, retention rates, NPS, and expansion revenue. Prepare and More ❯
market reach through strong partnerships, and spearheading the launch of new products. Additionally, this role will involve developing and nurturing deep relationships with senior customer stakeholders to ensure continued success and growth in the market. The company: Operating for nearly 30 years, they develop software solutions for a well … across the business and products. The role will require you to build and nurture strong relationships with key customers and strategic partners, ensuring both customerretention and the expansion of market reach. Key to your success will be your ability to support business development activities, including crafting … highly beneficial ** Strong commercial and financial acumen, with experience managing P&L, budgets, and forecasting ** Ability to Build and maintain strong relationships with senior customer stakeholders ** Ability to define and execute the product strategy and roadmap in collaboration with the product and development teams, ensuring alignment with market demands More ❯
market reach through strong partnerships, and spearheading the launch of new products. Additionally, this role will involve developing and nurturing deep relationships with senior customer stakeholders to ensure continued success and growth in the market. The company: Operating for nearly 30 years, they develop software solutions for a well … across the business and products. The role will require you to build and nurture strong relationships with key customers and strategic partners, ensuring both customerretention and the expansion of market reach. Key to your success will be your ability to support business development activities, including crafting … highly beneficial Strong commercial and financial acumen, with experience managing P&L, budgets, and forecasting Ability to build and maintain strong relationships with senior customer stakeholders Ability to define and execute the product strategy and roadmap in collaboration with the product and development teams, ensuring alignment with market demands More ❯
clients are located globally, with a focus on Europe, the USA, and Asia. Key Responsibilities Build and maintain strong relationships with enterprise clients Drive customer satisfaction and ensure high retention rates Serve as the primary point of contact for enterprise accounts Develop and execute strategies to maximize … customer success Collaborate with sales, product, and support teams to address client needs Conduct regular check-ins and business reviews with clients Identify opportunities for upselling and cross-selling Provide insights and feedback to improve our products and services Resolve client issues promptly and effectively Ensure clients fully utilize … achieve their business goals Who you are 5+ years of relevant B2B SaaS sales experience Fluent in spoken and written English Proven experience in customer success or account management Strong track record of driving customer satisfaction and retention Proficient with CRM systems (HubSpot experience preferred) Excellent More ❯
London, England, United Kingdom Hybrid / WFH Options
WeAreAspire
? Our exciting London based client are growing at a rapid rate and could be the ideal match for you! Role: Account Director- CustomerRetention and Growth Location: London (Hybrid) Salary: £75,000 Base + Comms About the Company: Our client, a forward-thinking intelligence platform … Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities. Key Responsibilities: Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients. Develop strategic relationships with C-level executives to drive account renewals and growth. Drive More ❯
london, south east england, united kingdom Hybrid / WFH Options
WeAreAspire
? Our exciting London based client are growing at a rapid rate and could be the ideal match for you! Role: Account Director- CustomerRetention and Growth Location: London (Hybrid) Salary: £75,000 Base + Comms About the Company: Our client, a forward-thinking intelligence platform … Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities. Key Responsibilities: Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients. Develop strategic relationships with C-level executives to drive account renewals and growth. Drive More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Trusted Housesitters Group
want to leave their pets in safe hands and pet sitters looking to enjoy the companionship of pets whilst they travel. We enjoy exceptional customerretention rates driven by the fact that our owners and sitters realise the amazing value and incredible experiences we can facilitate. We … a HQ in central Brighton which is available for collaborative working and in-person meet-ups. About the role We're looking for a customer oriented Engineering Manager to guide and further develop our engineers across our cross functional product squads within our Health alliance. You will be responsible More ❯
build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, and ZipRecruiter. We work hard for our 98% customerretention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly More ❯
to day oversight of key integrated digital clients, maintaining client contact at top level and informing Director of Division of any concerns around clientretention or delivery. Development of client strategies and sign off on KPIs and monitoring of performance to ensure we are always delivering. Firm handle More ❯
Program. During the sales process, you will guide prospective partners as they learn how HubSpot can help them improve their client acquisition rates, clientretention rates and overall business profitability. In this role, you'll get to: Create a large pipeline of leads and opportunities through a combination More ❯
competitor activities, and emerging security threats. Prepare and deliver compelling sales presentations, proposals, and contract negotiations. Collaborate with marketing and technical teams to drive customer engagement and retention. What We're Looking For Proven experience in enterprise sales, preferably within cyber security or IT services. Strong track record of More ❯