326 to 350 of 366 Customer Retention Jobs in the UK

Senior Customer Success Manager, EMEA

Hiring Organisation
Unily
Location
London, United Kingdom
Salary
£ 45 K
Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‐Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‐grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades … Success Managers (Sr. CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr. CSM will independently partner with multiple stakeholders across ...

SMB Account Manager, Customer Development

Hiring Organisation
Mimecast
Location
London, United Kingdom
Salary
£ 70 K
Account Manager, Customer DevelopmentAt Mimecast, we’re not just a cybersecurity company - we’re the trusted partner that organisations worldwide rely on to keep their most critical communications safe. With over two decades of experience, we’ve created a cutting-edge platform that helps businesses secure their email, protect … global company at the forefront of cybersecurity, then Mimecast is where you belong.We're searching for a dynamic SMB Account Manager to join our Customer Development team - the driving force behind building and nurturing relationships with our existing customers. In this role, you’ll work with current Mimecast accounts ...

Digital Marketing Executive - Ecommerce

Hiring Organisation
Reed
Location
Sittingbourne, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £36,000 per annum, Inc benefits
strategies. This role involves managing online platforms, developing engaging content, analysing performance data, and delivering campaigns across multiple digital channels to increase brand awareness, customer engagement, and sales. Day-to-day of the role: Develop and execute annual digital marketing plans that include website management, social media, email marketing … digital advertising. Monitor and analyse website, campaign, and customer data to identify opportunities, optimise performance, and inform strategic decision-making. Manage all aspects of website administration using Shopify CMS, including product management, content updates, customer journeys, promotional activity, and third-party app integrations. Create and implement digital campaigns ...

IDeaS Success Manager

Hiring Organisation
SAS Institute
Location
London, United Kingdom
Salary
£ 70 K
IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … doing...Client Relationship Management and Retention• Manage the client relationship post-sale, supporting the implementation team and onboarding process.• Drive client retention through proactive engagement and ongoing support.• Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services.• Develop tailored ...

IDeaS Success Manager

Hiring Organisation
SAS Institute
Location
Marlow, Buckinghamshire, United Kingdom
Salary
£ 70 K
IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … doing...Client Relationship Management and Retention• Manage the client relationship post-sale, supporting the implementation team and onboarding process.• Drive client retention through proactive engagement and ongoing support.• Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services.• Develop tailored ...

Software Engineer - Core Marketing Platforms

Hiring Organisation
FanDuel
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 55 K
build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery.Your work will focus on designing highly scalable, event-driven systems that process large volumes of real-time … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Make existing systems simpler (e.g. by consolidating redundant systems, deleting unnecessary code, or removing/updating out of date documentation). Solve ...

Team Lead - Sustainable Investment - Sustainable Finance Solutions Product

Hiring Organisation
Bloomberg
Location
London, United Kingdom
Salary
£ 80 K
Team Lead - Sustainable Investment - Sustainable Finance Solutions Product Location London Business Area Product Ref # 10049344 Description & Requirements We are looking for a strategically minded and outcome-oriented Team Leader to lead our Sustainable Investment ...

Campaign Operations Manager

Hiring Organisation
carwow
Location
London, United Kingdom
Salary
£ 80 K
OUR MISSIONTo become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.What started as a simple ...

Senior Data Scientist - Platform Economics & Simulation

Hiring Organisation
Sony Interactive Entertainment America
Location
London, United Kingdom
Salary
£ 80 K
that understanding into sharper decisions. You'll spend your time on two linked problems: explaining the economics of the platform (what drives revenue, retention, and engagement, and what to do about it), and building the simulation and offline-evaluation tooling that lets us test decision policies before … causal quantitative discipline is a strong fit.Proven industry experience turning causal and economic understanding into decisions that changed commercial outcomes, in areas such as customer value, retention, pricing, or decisioning.Depth in causal methods used to explain and understand systems: treatment-effect estimation, uplift, structural or counterfactual reasoningThe ...

Client Success Partner - IT EU France

Hiring Organisation
Gartner
Location
London, United Kingdom
Salary
£ 80 K
levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growthIntroduce Gartner services and capabilities to new clients and communicate value to decision makersFacilitate client calls, understand client priorities ...

Sales Director

Hiring Organisation
Nextech Group Limited
Location
London, United Kingdom
Employment Type
Permanent
sales leaders. Your role is to bring structure, measurement and repeatability to that activity without losing the local, relationship-led service that underpins customer retention. Sales Operations * Embed a consistent customer journey covering lead generation, nurture, QBRs, annual client budgets and a 12-month pipeline per account. * Drive … Technology and Finance to productise the group's offering into a standardised, sellable product set. * Own whitespace analysis, pricing and packaging strategy across the customer base. * Build and operate ARR/MRR forecasting, lead generation and order-book systems as the single source of commercial truth. * Personally lead larger ...

Business Development Manager

Hiring Organisation
Safetycare (UK) Ltd
Location
Kingston Upon Thames, Surrey, South East, United Kingdom
Employment Type
Permanent
Salary
£50,000
important role in our continued growth. What you'll be doing This is a varied business development role combining new business, account management and customer retention. You'll be responsible for: Speaking with prospective customers to understand their needs and introduce our platform. Managing existing customer relationships … ensuring customers continue to get value from Safetyhub. Following up enquiries and generating new business opportunities. Working closely with colleagues to deliver an excellent customer experience. Keeping your sales pipeline organised and up to date. What we're looking for We're more interested in attitude than a perfect ...

B2B Marketing Account Director

Hiring Organisation
Jobleads-UK
Location
Bournemouth, England, United Kingdom
consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey. ***Proficiency in spoken and written English at an advanced level is required for this role. A day in the life … Monthly Service Expansion pipeline generation Power Circuit Certification (annual) Most Important Things (MITs) Team Coaching and Development Marketing Strategy, Development and Execution Client Retention and Client Revenue Growth Benefits & Perks: Base salary paid in USD + commission opportunities Unlimited Time Off available on day one Fully flex work ...

Senior Strategic CAM - Reseller

Hiring Organisation
Mimecast
Location
London, United Kingdom
Salary
£ 80 K
relationships and holding each partner accountable to agreed business plans while driving the outcomes that matter: partner-generated pipeline, revenue growth, and long-term customer retention.This role suits a results-oriented professional who manages with structure and purpose, builds relationships in service of commercial outcomes, and takes full accountability … create value for both Mimecast and its partners.A collaborative approach to working across Sales, Marketing, Product, and Support, aligning internal resources behind partner and customer needs.The composure and pragmatism to navigate conflict, solve complex problems, provide constructive feedback, and lead difficult performance conversations when results fall short.Working knowledge ...

Director, Technical Account Management

Hiring Organisation
Datadog
Location
London, United Kingdom
Salary
£ 120 K
leaders, designing team structures, and building systems that sustain quality through rapid growth.Lead a team of managers and senior TAM ICs across EMEA, ensuring customer success, retention, and expansion at high standards of technical delivery.Own the commercial strategy for the TPS program, partnering with Sales to position … customizing for regional needs where warranted.Establish operational rigor: clear metrics, health scorecards, capacity planning, and forecasting to give full visibility into team performance and customer outcomes.Drive talent development programs such as performance reviews & career growth plans, focusing on building future leaders within the organization and motivating, growing, & retaining ...

Relationship Manager, Desktops

Hiring Organisation
Intercontinental Exchange
Location
London, United Kingdom
Salary
£ 80 K
Intercontinental Exchange, presents the unique opportunity for a full-time Relationship Manager to join a team responsible for surpassing sales quotas and meeting existing customer revenue retention goals. They will be responsible for growing ICE Connect Desktop by working with specific key Energy and Commodities Accounts ...

Head of Engineering

Hiring Organisation
Shaw Daniels Solutions
Location
London, United Kingdom
Salary
£ 80 K
business priorities and revenue goalsProvide leadership, accountability and direction for a multidisciplinary team of ~25 engineersPartner with Product, Operations and Commercial teams to drive customer success, retention and growthRequirementsSenior engineering leadership in SaaS or technology-driven environmentsProven experience leading and scaling multidisciplinary teams of 20+ engineersDeep understanding ...

Client Director

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Delivering a high-quality and positive client experience, building strong relationships and trust with your clients, working towards their strategic goals. Achieving clear client retention and revenue growth goals by proactively identifying and capitalising on upselling and cross-selling opportunities, working towards an annual quota. Collaborating closely with … reviews with clients What we are looking for Previous experience in commercial/sales focused relationship management roles. Proven track record of achieving client retention and revenue growth targets through upselling and cross-selling to existing clients. Knowledge of the banking industry and financial products is required. Strong ...

Sales Director

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
group. Schedule and conduct meetings with key agency and brand decision-makers. Meet and exceed pre-determined Quarterly Sales Goals. Ensure 100% customer satisfaction and retention. Act as a team player and client advocate at all times. Meet with key brand decision-makers and agencies to prove the benefit … client relationship management, sales cycle ownership, and strategic business development. Proficient in utilizing Salesforce for account management and forecasting while ensuring high levels of customer satisfaction and retention. #J-18808-Ljbffr ...

Sr Account Strategist Performance Media UK

Hiring Organisation
Criteo
Location
Greater London, United Kingdom
Employment Type
Full Time
directly. What You'll Do: As a Senior Account Strategist, you will be managing a portfolio of top accounts among our UK clients. Client retention together with account growth will be your main objectives to continue supporting our strategic plan, in a fast paced environment. You will … plan, forecast and negotiate yearly budgets, along with upselling top new Criteo solutions. Provide top level strategic account management to advertisers to ensure retention and client satisfaction. Negotiate additional budgets along with upselling new products. Develop and maintain strong partnerships with clients at all levels, including C-level. ...

Channel Account Manager

Hiring Organisation
Sento Talent
Location
United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
Build strong relationships and identify growth opportunities within your Accounts Conduct regular account reviews to understand partner needs, challenges, and commercial objectives Lead retention calls when partners reduce activity or consider moving business Proactively identify upselling and cross-selling opportunities within your account base Monitor account health metrics … identify revenue opportunities Proficiency in Microsoft Office (Excel, PowerPoint, Word) Able to manage multiple priorities and meet deadlines Confident handling difficult conversations, including retention and churn discussions The successful candidate can expect a salary of £30,000 - £40,000 depending on experience, plus the chance to earn another ...

Conference Sales Executive (Arabic Speaking)

Hiring Organisation
Gartner
Location
London, United Kingdom
Salary
£ 60 K
their mission-critical business priorities, while managing pipeline, generating demand, and closing opportunities.This is a quota-carrying sales role focused on revenue growth, client retention, and new business development.What You'll Get: Unlimited earning potential through a competitive base salary, uncapped commissions, and additional bonusesMerit-based compensation growth … DoExecute full-cycle sales: prospecting, outreach, pipeline management, and closingGenerate pipeline through outbound prospecting, networking, and account expansionConsistently meet or exceed quota through client retention, upselling, and new businessBuild and maintain relationships with senior-level executives across enterprise accountsCollaborate cross-functionally with internal sales and account teams ...

Conference Sales Executive (Arabic Speaking)

Hiring Organisation
Gartner
Location
Egham, Surrey, United Kingdom
Salary
£ 55 K
their mission-critical business priorities, while managing pipeline, generating demand, and closing opportunities.This is a quota-carrying sales role focused on revenue growth, client retention, and new business development.What You'll Get: Unlimited earning potential through a competitive base salary, uncapped commissions, and additional bonusesMerit-based compensation growth … DoExecute full-cycle sales: prospecting, outreach, pipeline management, and closingGenerate pipeline through outbound prospecting, networking, and account expansionConsistently meet or exceed quota through client retention, upselling, and new businessBuild and maintain relationships with senior-level executives across enterprise accountsCollaborate cross-functionally with internal sales and account teams ...

Senior Product Manager - Data-Driven B2B SaaS Leader

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Mintel in London is seeking a Senior Product Manager to shape and deliver impactful client-facing tools that leverage our product data. You will own key product areas, translate insights into roadmaps, and collaborate with ...