326 to 350 of 499 Customer Retention Jobs in the UK

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making. Main Responsibilities Lead data analysis initiatives across the subscriber lifecycle, from acquisition to … and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling … to forecast churn risk and customer behaviour, leveraging data science techniques. Collaborate with cross-functional teams , including marketing, finance, and product, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, and retention strategies. Person Specification 6+ More ❯

drive growth. As a Marketing Analyst at VEED, you'll work closely with the Marketing and Growth team to: Track performance Improve lead generation, customer acquisition and retention If you love working with data, uncovering trends, and helping shape marketing strategies, this role is for you and … performance and ROI Develop and maintain dashboards and reports to track key marketing KPIs Proactively deliver actionable insights and recommendations to improve lead generation, customer engagement, and conversion rates Work closely with marketing, sales, and product teams to align strategies and improve funnel performance Collaborate with the development team … to set up new marketing analytics tracking using Google Tag Manager and improve existing tracking Segment audiences and analyse customer behavior to support targeted marketing efforts Support attribution modeling to understand which marketing channels drive the highest impact Assist in forecasting and budgeting for marketing campaigns Stay updated on More ❯

will be responsible for all marketing operations related to bringing RL products and services to market, including retail/channel marketing budgets, experiential programs, customer acquisition and retention, and measurement. The role also involves continually improving our toolset and processes to meet our goals. Successful candidates will … in a fast-paced environment with democratized information, working across Product Management, Business Development, Marketing, and Operations teams, as well as collaborating with our customer's cross-functional leadership teams. Develop go-to-market EMEA retail channel marketing strategy in collaboration with RL Category and Product Marketing teams. Focus … on building programs that optimize awareness, trial, conversion, and retention of users across multiple products and services. Lead & execute marketing and merchandising initiatives with EMEA retail partners within budgets and KPIs. Continuously measure, manage, and optimize marketing programs to drive efficiency, recommending tools and process improvements as needed. More ❯

enable our sales team. You’ll own the strategy and execution across all our core content types, working closely with the marketing, sales, and customer success teams to drive measurable impact across the funnel. You’ll report to the Head of Comms & Marketing and work alongside our Digital Marketing … be responsible for: Own the messaging frameworks and content strategy and execution - Develop and deliver content that establishes brand authority in core markets, supports customer acquisition, engagement, retention, and expansion. Produce and manage a broad range of content - Includes website content (landing pages, messaging updates), blogs, ebooks … studies, videos, internal comms, marketing emails, and LinkedIn posts. Collaborate across teams - Work closely with the Digital Marketing Strategist, Events & Community Manager, Sales, and Customer Success teams to ensure content supports broader marketing and sales objectives. Lead content initiatives for webinars and community engagement - Collaborate with the Events Manager More ❯

enable our sales team. You’ll own the strategy and execution across all our core content types, working closely with the marketing, sales, and customer success teams to drive measurable impact across the funnel. You’ll report to the Head of Comms & Marketing and work alongside our Digital Marketing … be responsible for: Own the messaging frameworks and content strategy and execution - Develop and deliver content that establishes brand authority in core markets, supports customer acquisition, engagement, retention, and expansion. Produce and manage a broad range of content - Includes website content (landing pages, messaging updates), blogs, ebooks … studies, videos, internal comms, marketing emails, and LinkedIn posts. Collaborate across teams - Work closely with the Digital Marketing Strategist, Events & Community Manager, Sales, and Customer Success teams to ensure content supports broader marketing and sales objectives. Lead content initiatives for webinars and community engagement - Collaborate with the Events Manager More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers … Account Manager to join our dynamic team. The ideal candidate will be responsible for building and managing client relationships, driving sales, and delivering exceptional customer service. This role requires an individual who is strategic, organized, and able to manage multiple accounts efficiently while meeting sales targets. Key Responsibilities: Client More ❯

local sole traders to national organisations. By offering a human face to web design, and ensuring high standards of service, they enjoy exceptional client retention and cu... WHJS1_UKTJ More ❯

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic JOB PURPOSE We More ❯

aged debt to assist with optimising cash flow. Day-to-Day Responsibilities Chase outstanding debt via telephone and email Negotiating payment plans whilst maintaining customer retention Working closely with the sales team collaboratively to identify query resolution Reducing the debtors days Building relationships with internal and external More ❯

aged debt to assist with optimising cash flow. Day-to-Day Responsibilities Chase outstanding debt via telephone and email Negotiating payment plans whilst maintaining customer retention Working closely with the sales team collaboratively to identify query resolution Reducing the debtors days Building relationships with internal and external More ❯

In this role, you will be responsible for creating and delivering GTM strategies and materials that enable revenue growth, drive product adoption, and support customer retention. At Xeneta, Product Marketing reports into the wider Product Management organization and we work most closely with the Value, Marketing, Sales, and Customer … Responsibilities Collaborate with Product Management to understand product features, benefits, and differentiators to create compelling value propositions and identify opportunities for innovation. Define target customer segments and develop customer personas by conducting market research and competitive analysis to identify trends and opportunities. Create and test research-based positioning … planning for new products and features within your designated pillars, ensuring alignment with overall business objectives. Develop enablement and marketing materials for customers, partners, customer success (CS), and sales teams that support the overarching value proposition, pricing, and targeted customer segments. Partner with the Marketing Team to create More ❯

product adoption across key accounts by providing technical expertise, training, and workflow guidance. You will be responsible for managing and expanding relationships with key customer accounts, working closely with our sales, marketing, and customer success teams to identify opportunities for upsell and cross-sell, and you will play … a key role in ensuring customer satisfaction and retention. Key Responsibilities: Onboard and train new customers, helping them to define their own workflows, ensuring they align with their unique business requirements and objectives. Deliver ongoing training and workflow support across our product suite to assigned accounts, driving user adoption … point of contact for key customers, responding to their needs and addressing any issues that arise. Collaborate with cross-functional teams, including sales, marketing, customer success, professional services, and engineering, to ensure that customer expectations are being met. Monitor and analyze customer data to identify trends and More ❯

Team: Proven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization More ❯

Team: Proven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization More ❯

Client Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify … our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role … you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

and U.K. to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence. We're looking for an exceptional CRM Executive to join Team Blue! Gopuff is on a mission to become the … CRM team plays a key role in making that happen. We're looking for a commercially-minded, technically capable CRM Executive to help drive customer engagement, retention, and lifetime value through smart, data-driven campaigns. You'll support the end-to-end execution of multi-channel CRM … s go. You will: Deliver multi-channel CRM campaigns (email, push, in-app) from planning and segmentation through to execution, QA and reporting. Use customer and behavioural data to personalise messaging and optimise customer journeys across different lifecycle stages (e.g. new, returning, lapsed). Collaborate with commercial and More ❯

heart of our decision-making processes, helping Gopuff achieve its key performance goals. You Will: Drive Business Efficiency: Analyse and enhance key metrics across customer acquisition, retention, and revenue generation. Your insights will directly influence how we improve processes, drive customer satisfaction, and optimise cost-efficiency. More ❯

is ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long … and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account … team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive revenue More ❯

is ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long … and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account … team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive revenue More ❯

our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are … in project/workflow delivery and develop contingency plans to mitigate operational challenges. Operational Forecast Management - Maintain a future forecast across key metrics. Client Retention & Satisfaction - Ensure exceptional service standards, fostering strong client relationships and maximising retention rates. What We're Looking For Proven experience in … account and project management skills , with the ability to balance multiple priorities across teams. Deep understanding of client service management and experience improving client retention . A strategic thinker with the ability to align operations with business growth objectives . Experience working with project/account management and More ❯

our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are … in project/workflow delivery and develop contingency plans to mitigate operational challenges. Operational Forecast Management - Maintain a future forecast across key metrics. Client Retention & Satisfaction - Ensure exceptional service standards, fostering strong client relationships and maximising retention rates. What We're Looking For Proven experience in … account and project management skills , with the ability to balance multiple priorities across teams. Deep understanding of client service management and experience improving client retention . A strategic thinker with the ability to align operations with business growth objectives . Experience working with project/account management and More ❯

nurture relationships with key client stakeholders including C-Suite and senior management while understanding client's strategic initiatives and decision-making process. Develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. gig economy, social platform, eCommerce, freelancer, content distribution, and … others). Develop and drive the overall long-term strategy for accounts, aligned to customer business objectives, while prioritizing cross and up sell opportunities. Negotiate commercial & contractual terms, contract renewals, and work collaboratively with key internal stakeholders to execute on revenue goals and growth objectives. Interpret data (market data … payments firms, fintech space or in a financial institution. Successful track records of achieving commercial targets. Data-driven and analytical mindset. Analytical problem solver, customer obsessed, team oriented. Excellent communication and presentation skills, both in person and over the phone in English. Ability to work with global cross functional More ❯

to partner with an innovative medical technology company transforming how healthcare is delivered through their cutting-edge digital health platform. We are seeking a Customer Success Manager to play a pivotal role in driving customer satisfaction, retention, and product adoption. This is a fantastic opportunity to … join a mission-driven organisation committed to improving patient outcomes through smart healthcare technology. As the Customer Success Manager, you will act as a trusted advisor to clients, working closely with them to ensure they gain maximum value from the company’s solutions. This front-line role is critical … in maintaining strong customer relationships, addressing issues, and uncovering opportunities to drive growth and adoption. Key Responsibilities: Monitor product usage to identify support, training, and growth opportunities Build strong client relationships through regular check-ins and proactive communication Resolve customer issues efficiently, collaborating with internal teams as needed More ❯

to partner with an innovative medical technology company transforming how healthcare is delivered through their cutting-edge digital health platform. We are seeking a Customer Success Manager to play a pivotal role in driving customer satisfaction, retention, and product adoption. This is a fantastic opportunity to … join a mission-driven organisation committed to improving patient outcomes through smart healthcare technology. As the Customer Success Manager, you will act as a trusted advisor to clients, working closely with them to ensure they gain maximum value from the company’s solutions. This front-line role is critical … in maintaining strong customer relationships, addressing issues, and uncovering opportunities to drive growth and adoption. Key Responsibilities: Monitor product usage to identify support, training, and growth opportunities Build strong client relationships through regular check-ins and proactive communication Resolve customer issues efficiently, collaborating with internal teams as needed More ❯