351 to 375 of 419 Customer Retention Jobs in the UK

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

Role The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size … partner into the room early enough to matter, whether that's pipeline generation, competitive displacement, or a stalled deal that needs an outside push. Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that ...

minded Account Manager to help manage and grow TechEdge’s UK client portfolio.This role is focused primarily on developing and expanding relationships within existing customer accounts, identifying commercial growth opportunities, and ensuring clients continue … realise value from TechEdge’s software solutions.You will work closely with Customer Success, Product and Global Commercial teams to support long-term client retention, account growth and strategic partnership development.Alongside account growth responsibilities, the role will also involve identifying selected new business opportunities within the UK market ...

eliminate technical friction throughout the sales cycle. Additionally, you will optimize SE resource allocation across qualified opportunities and partner with Professional Services and Customer Success to ensure seamless implementation handoffs and long‐term customer retention. Employee Value Proposition Purpose: Lead JumpCloud's front-line technical engagement, empowering global … international territories, balancing technical complexity, language/regional requirements, and deal tiering to maximize capacity. Cross‐Functional Alignment & Asset Reusability: Partner with Professional Services, Customer Success, and Product to achieve seamless handoffs, and introduce reusable demo assets and AI-assisted win/loss analysis to continuously elevate team effectiveness ...

months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business* Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes* Participate in structured coaching, enablement programs, and regular feedback sessions ...

solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity … firms specialised in technology. About the role The Account Executive is responsible for driving new business opportunities within their territory. This includes managing the customer acquisition process from lead to close and actively developing pipeline whilst delivering short-term results. The Account Executive role is to ultimately help ...

name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer’s needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines, and able to clearly articulate fifty-five’s value proposition. About … data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York, and Shanghai, fifty-five is a certified Google Partner company ...

execute high-impact field marketing programs—spanning proprietary (first-party) events, strategic third-party conferences, joint partner activations, and scalable webinars—that drive customer acquisition, engagement, retention, and pipeline growth in EMEA. The ideal candidate is not just a logistical mastermind, but a storyteller and content strategist. ...

build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing systems ...

Location: London (with regional travel across EMEA) Reports to: Chief Revenue Officer Function: Sales & Account Management Direct reports: 9 Working arrangement: Hybrid - 3 days in office per week Smartstream Technologies is a leading provider of ...

including Client Success, Implementation, Support, Sales, and Leadership to drive retention and revenue growth Lead the adoption of best practices for client retention, including business reports Drive net dollar retention (post‐sales expansion and renewals) for Canoe’s clients What We’re Looking … Previous experience owning a book of business where you were responsible for driving adoption, retention, growth, value realization, expansion, upselling, etc. Demonstrated ability to communicate, present, and influence key stakeholders Experience providing ROI presentations or business reviews to senior stakeholders Excellent listening, negotiation, and presentation skills Previous ...

Senior Client Success Manager, you will manage a portfolio of approximately 25-30 existing client accounts, taking responsibility for client satisfaction, retention, profitability and commercial growth. This is a relationship-driven, commercially focused position combining strategic account management, client success and business development within existing accounts. Key Responsibilities … relationships across a portfolio of 25-30 existing clients. Proactively monitor client satisfaction, account health and potential retention risks. Maintain a client retention rate of 95% or above. Conduct Quarterly Business Reviews (QBRs), presenting performance updates, technology recommendations and strategic roadmaps. Identify upselling and cross-selling ...

Mimecast Limited is seeking a Senior Sales Manager in Customer Development (Commercial) to lead a high-velocity, data-led upsell team across EMEA. You will coach Commercial Account Managers, drive revenue protection and growth, and oversee forecasting, pipeline reviews and disciplined CRM usage. You’ll manage cross-functional relationships … build territory plans with Channel/Partner teams, and report KPIs to leadership while maintaining an emphasis on talent development and customer #J-18808-Ljbffr ...

with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work … Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience. Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. Customer Health ...

Brief Description The Senior Account Manager is responsible for managing a portfolio of key and complex client relationships, ensuring exceptional client retention, sustained revenue growth, and a consistently high-quality client experience across their assigned accounts. Reporting to the Commercial Director, this role operates with a high degree … professional services, or a comparable client-centric environment, with a minimum of seven years in a client-facing role Demonstrated track record of client retention, account expansion, and revenue growth Strong commercial and contractual acumen, including ownership of renewals and negotiation Experience managing complex, multi-stakeholder client relationships ...

maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes Participate in structured coaching, enablement programs, and regular feedback sessions … hygiene, and consistent quota attainment Strong collaboration skills with the ability to work effectively across cross-functional teams including account directors, solution engineers, and customer success Experience selling technology solutions, SaaS products, or Enterprise software with a focus on customer growth and retention Preferred Qualifications Experience ...

getting from pilot to profit. That is the problem our engineers work on. As a New Grad Software Engineer, you will own meaningful, customer-facing work from day one — shipping products, talking directly to the customers who use them, and iterating fast. Scale’s rapidly growing Global Public Sector … algorithms, for 100k+ contributors completing billions of complex tasks Develop new AI infrastructure products to visualize, query, and explore Scale data Build a customer service RAG application that handles thousands of questions a day Integrate a cutting-edge ML model that predicts churn into a customer's retention ...

executing comprehensive sales strategies, including pricing structures and promotional campaigns.Develop long-term category strategies which are fit for the local market to ensure customer acquisition and retention as well as growth in key category KPIs.Cross departmental engagement with supply chain, app development and marketing to deliver ...

scale a global managed IT and security services function across the UK and offshore locations. The role will own service delivery, operational performance, customer experience and commercial profitability, driving a consistent, scalable and commercially sustainable operating model. Key Responsibilities Lead global Service Desk, Field Engineering, NOC, SOC and internal … improve productivity, service quality and scalability. Develop the managed services portfolio and collaborate with Sales, Account Management and Professional Services to support client retention and growth. Build high-performing teams, strengthen leadership capability and foster a culture of accountability and continuous improvement. Essential Requirements Senior leadership experience within ...

support to ensure clients are utilising our services effectively and that any issues are resolved promptly. Coordinate with internal teams including technical support and customer success to ensure seamless service delivery. Reporting & Communication Provide regular reporting on account status, service performance, and client satisfaction metrics. Communicate client needs … Okta, One Identity, SailPoint, CyberArk or similar IAM platforms. Demonstrated track record of managing and growing existing client accounts, with a focus on retention and expansion. Strong commercial mindset with the ability to identify opportunities and develop compelling proposals. Excellent communication and relationship-building skills, with the ability ...

support to ensure clients are utilising our services effectively and that any issues are resolved promptly. Coordinate with internal teams including technical support and customer success to ensure seamless service delivery. Reporting & Communication Provide regular reporting on account status, service performance, and client satisfaction metrics. Communicate client needs … Okta, One Identity, SailPoint, CyberArk or similar IAM platforms. Demonstrated track record of managing and growing existing client accounts, with a focus on retention and expansion. Strong commercial mindset with the ability to identify opportunities and develop compelling proposals. Excellent communication and relationship-building skills, with the ability ...

relationships and holding each partner accountable to agreed business plans while driving the outcomes that matter: partner-generated pipeline, revenue growth, and long-term customer retention. This role suits a results-oriented professional who manages with structure and purpose, builds relationships in service of commercial outcomes, and takes full … value for both Mimecast and its partners. A collaborative approach to working across Sales, Marketing, Product, and Support, aligning internal resources behind partner and customer needs. The composure and pragmatism to navigate conflict, solve complex problems, provide constructive feedback, and lead difficult performance conversations when results fall short. Working ...

Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...

Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...