1,176 to 1,200 of 1,965 ITIL Jobs in the UK

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. Proven experience leading discovery and transition phases for large-scale service transformations. Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. Excellent stakeholder engagement and communication skills - able to balance structure with flexibility in fast More ❯

years’ Experience as a Security consultant, Security Architect or equivalent. Added Advantage - Hold any Certification like Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL etc. More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

. Experience: 10+ YEARS Hybrid Opportunity Preferred Skillset: Ø Experience working with ServiceNow domains Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application More ❯

nature of this opening, and what is expected from applicants, by reading the below. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

influencing and negotiating skills. The IT Service Delivery Director/Director of IT Service Delivery/Head of Technical Service Management will have: Strong experience in IT Service Delivery ITIL Foundation Certification as a minimum Strong experience in a technical IT service delivery environment, ideally cloud based with a telephony aspectExcellent communication and stakeholder management experience A broad technical background More ❯

influencing and negotiating skills. The IT Service Delivery Director/Director of IT Service Delivery/Head of Technical Service Management will have: Strong experience in IT Service Delivery ITIL Foundation Certification as a minimum Strong experience in a technical IT service delivery environment, ideally cloud based with a telephony aspectExcellent communication and stakeholder management experience A broad technical background More ❯

relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯

relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯

relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯

to business objectives, and delivered with confidence and control.This is a pivotal leadership role, shaping the organisation’s transition to a more mature service portfolio management model aligned with ITIL and best-practice portfolio principles. Key Responsibilities Lead a team of Portfolio Analysts to manage portfolio planning, prioritisation, and delivery assurance. Oversee the portfolio pipeline — ensuring initiatives are high-quality More ❯

Desk/Helpdesk experience (1st/1st–2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have 🌟 Some exposure to web app debugging ( ASP/ More ❯

business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset and a proactive approach to problem-solving...then we’d love to hear from you. More ❯

to capture requirements, validate solutions, and ensure successful adoption Essential Skills & Experience Proven track record delivering Freshworks implementations (Freshservice, Freshdesk, or related modules) Strong knowledge of ITSM frameworks (e.g. ITIL) and practical application within Freshservice Solid technical ability across: JavaScript and custom app development within Freshworks REST APIs , JSON, and integration design Workflow automation and workspace configuration Confident working directly More ❯

service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯

to capture requirements, validate solutions, and ensure successful adoption Essential Skills & Experience Proven track record delivering Freshworks implementations (Freshservice, Freshdesk, or related modules) Strong knowledge of ITSM frameworks (e.g. ITIL) and practical application within Freshservice Solid technical ability across: JavaScript and custom app development within Freshworks REST APIs , JSON, and integration design Workflow automation and workspace configuration Confident working directly More ❯

service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯

service. Excellent written and verbal communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within a supportive team environment, offering More ❯

Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patch management Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯

Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patch management Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯

Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patch management Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯

Skills & experience required: Technical knowledge of Linux, AIX, Windows Server, VMware, and Red Hat Demonstrated expertise in patch management Demonstrated expertise in configuration compliance Demonstrated expertise in performance tuning. ITIL operational management experience Knowledge of automation tools Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯

documenting and validating requirements and business processes Proven experience with business and operating models, for example GIS operating model Familiarity with industry frameworks and best-practice processes, for example ITIL Strong stakeholder engagement and facilitation skills, including workshops and process mapping Thorough understanding of data management principles data governance, data quality management and data security practices Ability to translate business More ❯