of documenting data management solutions including architectural diagrams, dashboards, extracts, and reports Experience of requirements/business analysis techniques and change control Understanding of ITIL good practice in a work environment Experience of developing complex data transformation using specialist integration tools such as SQL Server Integration Services (SSIS) Knowledge Developing More ❯
troubleshooting and customer service focus. Independent work ethic and strong relationship-building skills. Full UK driving licence. Bonus: Microsoft/Azure certifications. Firewall and ITIL experience. Solid networking and infrastructure knowledge. More ❯
troubleshooting and customer service focus. Independent work ethic and strong relationship-building skills. Full UK driving licence. Bonus: Microsoft/Azure certifications. Firewall and ITIL experience. Solid networking and infrastructure knowledge. More ❯
sunderland, tyne and wear, north east england, United Kingdom
NRG
troubleshooting and customer service focus. Independent work ethic and strong relationship-building skills. Full UK driving licence. Bonus: Microsoft/Azure certifications. Firewall and ITIL experience. Solid networking and infrastructure knowledge. More ❯
london, south east england, united kingdom Hybrid / WFH Options
FairPlay Sports Media
or enterprise systems. Experience managing internal and third-party delivery teams. Proficiency in tools such as Jira, Asana, or MS Project. Familiarity with Agile, ITIL, or other delivery frameworks is a plus. Strong problem-solving, communication, and reporting skills, with an analytical and outcome-focused mindset. What You'll Get More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
NRG
troubleshooting and customer service focus. Independent work ethic and strong relationship-building skills. Full UK driving licence. Bonus: Microsoft/Azure certifications. Firewall and ITIL experience. Solid networking and infrastructure knowledge. More ❯
checks to support clients of national importance. Available for out of hours on-call to support priority incidents. Kubernetes certification is a big plus. ITIL certification or experience in service management would be a bonus. Good communication skills and social competence for strong customer relationships. We are an equal opportunity More ❯
Agile delivery methods and use of DevOps tools (e.g. Git, CI/CD pipelines) Desirable Skills ServiceNow Certified System Administrator – Required or in progress ITIL V4 Foundation certification Experience with other ServiceNow modules (e.g. CMDB, Discovery, HRSD, SecOps) Exposure to Virtual Agent, Performance Analytics, or custom app development More ❯
Agile delivery methods and use of DevOps tools (e.g. Git, CI/CD pipelines) Desirable Skills ServiceNow Certified System Administrator – Required or in progress ITIL V4 Foundation certification Experience with other ServiceNow modules (e.g. CMDB, Discovery, HRSD, SecOps) Exposure to Virtual Agent, Performance Analytics, or custom app development More ❯
skills citizen developers and share ideas and innovative approaches. Qualifications Required: Microsoft Power Platform certifications (i.e. Fundamentals, Functional Consultant, Developer) Nice to have's ITIL v3/v4 Foundation level qualification or equivalent Experience Required: Excellent IT skills, preferably a degree qualification in a computing subject (or equivalent experience) Extensive More ❯
Agile delivery methods and use of DevOps tools (e.g. Git, CI/CD pipelines) Desirable Skills ServiceNow Certified System Administrator – Required or in progress ITIL V4 Foundation certification Experience with other ServiceNow modules (e.g. CMDB, Discovery, HRSD, SecOps) Exposure to Virtual Agent, Performance Analytics, or custom app development More ❯
skills citizen developers and share ideas and innovative approaches. Qualifications Required: *Microsoft Power Platform certifications (i.e. Fundamentals, Functional Consultant, Developer) Nice to have's *ITIL v3/v4 Foundation level qualification or equivalent Experience Required: *Excellent IT skills, preferably a degree qualification in a computing subject (or equivalent experience) *Extensive More ❯
watford, hertfordshire, east anglia, United Kingdom
Akkodis
Agile delivery methods and use of DevOps tools (e.g. Git, CI/CD pipelines) Desirable Skills ServiceNow Certified System Administrator – Required or in progress ITIL V4 Foundation certification Experience with other ServiceNow modules (e.g. CMDB, Discovery, HRSD, SecOps) Exposure to Virtual Agent, Performance Analytics, or custom app development More ❯
understanding of business processes and how they can be supported and improved by technology. Desirable Qualifications: Certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are a plus. Experience with Cloud Computing platforms like AWS, Azure, or Google Cloud is highly desirable. GCSE level B+ in Mathematics & English (or equivalent More ❯
understanding of business processes and how they can be supported and improved by technology. Desirable Qualifications: Certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are a plus. Experience with Cloud Computing platforms like AWS, Azure, or Google Cloud is highly desirable. GCSE level B+ in Mathematics & English (or equivalent More ❯
warrington, cheshire, north west england, United Kingdom
FORT
understanding of business processes and how they can be supported and improved by technology. Desirable Qualifications: Certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are a plus. Experience with Cloud Computing platforms like AWS, Azure, or Google Cloud is highly desirable. GCSE level B+ in Mathematics & English (or equivalent More ❯
understanding of business processes and how they can be supported and improved by technology. Desirable Qualifications: Certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are a plus. Experience with Cloud Computing platforms like AWS, Azure, or Google Cloud is highly desirable. GCSE level B+ in Mathematics & English (or equivalent More ❯
performance, collaboration, and support. What are we looking for? Proven experience in developing and managing relationships with key suppliers, ensuring contractual obligations are met. ITIL service management certification (V3 or V4) is preferred but not essential. Experience with ITSM tooling, preferably ServiceNow. Experience working with an outsourced service delivery model. More ❯
united kingdom, united kingdom Hybrid / WFH Options
GlideFast Consulting
Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical More ❯
PowerApps, PowerAutomate, etc.). Desirable: Industry experience in hospitality or retail. Familiarity with MDM systems, SCCM, or API integrations. Exposure to project management and ITIL best practices. Knowledge of automation tools like BluePrism or UIPath. Why Apply? You’ll be part of a collaborative and forward-thinking technology function within More ❯
and Windows-based systems Assist in onboarding/offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain documentation and follow ITIL best practices Participate in ongoing improvement and upgrade projects Requirements: Proven experience in a 2nd line support or similar technical role Strong knowledge of Windows More ❯
and Windows-based systems Assist in onboarding/offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain documentation and follow ITIL best practices Participate in ongoing improvement and upgrade projects Requirements: Proven experience in a 2nd line support or similar technical role Strong knowledge of Windows More ❯
Drive continuous improvement. Skills: E-commerce Service Delivery. Shopify (Desirable). Client Management. Incident Management. Strong Communication. Experience: Service Delivery Manager (E-commerce). ITIL/Agile. Client-Facing. Rates depend on experience and client requirements Job Information Job Reference: JO-39 Salary: £45000.00 - £50000.00 per annum Salary per: annum More ❯
in a technical operations environment Good knowledge of ServiceNow Strong interpersonal and communication skills - presentation, written and verbal. Technical acumen in an operations environment ITIL preference Able to communicate and collaborate at senior levels Be part of the on call Team on a rota system Excel Proficient Key Responsibilities: Leadership More ❯
Qualifications IT-related qualification (e.g., Apprenticeship, HND, Degree in Computer Science/IT). Certifications such as Microsoft Certified: Azure Fundamentals, AWS Cloud Practitioner, ITIL Foundation are a plus! What's on Offer Why Join? Work with a leading global innovator in water technology. Be part of a team that More ❯