1,326 to 1,350 of 2,045 ITIL Jobs in the UK

members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: Experience working in an ITIL framework and using service management principles. Strong organisational and supplier management skills. Strong knowledge of networks and cloud computing principles Solid literacy in data and cyber ...

members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: Experience working in an ITIL framework and using service management principles. Strong organisational and supplier management skills. Strong knowledge of networks and cloud computing principles Solid literacy in data and cyber ...

members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: Experience working in an ITIL framework and using service management principles. Strong organisational and supplier management skills. Strong knowledge of networks and cloud computing principles Solid literacy in data and cyber ...

members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: Experience working in an ITIL framework and using service management principles. Strong organisational and supplier management skills. Strong knowledge of networks and cloud computing principles Solid literacy in data and cyber ...

members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: Experience working in an ITIL framework and using service management principles. Strong organisational and supplier management skills. Strong knowledge of networks and cloud computing principles Solid literacy in data and cyber ...

members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: Experience working in an ITIL framework and using service management principles. Strong organisational and supplier management skills. Strong knowledge of networks and cloud computing principles Solid literacy in data and cyber ...

members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: Experience working in an ITIL framework and using service management principles. Strong organisational and supplier management skills. Strong knowledge of networks and cloud computing principles Solid literacy in data and cyber ...

financial cost performance. What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services ...

through the process). Desirable Skills, but not essential Hands-on experience with Power BI. Exposure to Dynamics 365 configuration. Awareness of ITIL and safe change practices. Basic DBA concepts or data quality awareness. We welcome applications from people with a range of backgrounds and experiences. If you're unsure ...

through the process). Desirable Skills, but not essential • Hands-on experience with Power BI. • Exposure to Dynamics 365 configuration. • Awareness of ITIL and safe change practices. • Basic DBA concepts or data quality awareness. We welcome applications from people with a range of backgrounds and experiences. If you're unsure ...

about making complex platforms reliable. Youll bring: - Practical experience in L1/L2 support for data products - Confidence using ticketing tools and service workflows (ITIL experience is a bonus) - Practical knowledge of at least some of: Databricks, Azure Service Bus, SnapLogic, Gravitee, data observability tools, and basic SQL for triage ...

savvy, with strong financial acumen and experience in financial reporting. Skilled in building relationships, influencing, and negotiating at executive and senior levels. Knowledgeable about ITIL processes and IT operations. Proficient in Microsoft Office Suite and CRM applications. Motivated by targets, resilient, and passionate about delivering results. What can we offer ...

Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment. Due to the nature of the organisation’s public services, you will be expected to go through and obtain SC security clearance … telephony solutions, specifically Zoom Workplace Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment Ability to multitask across multiple incidents, be organised and have a keen eye for detail Naturally, as the role involves supporting users ...

Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment. Due to the nature of the organisation’s public services, you will be expected to go through and obtain SC security clearance … telephony solutions, specifically Zoom Workplace Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment Ability to multitask across multiple incidents, be organised and have a keen eye for detail Naturally, as the role involves supporting users ...

vendor relationships, contracts, and service level agreements (SLAs). Provide hands-on support and troubleshooting for hardware, software, and network issues. Implement and maintain ITIL-based service management processes. Collaborate with cross-functional teams to support business initiatives and technology deployments. Monitor system health and proactively address risks and incidents. … Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure). Expertise in Microsoft 365 Admin Centre, Intune, and SharePoint. ITIL certification and PRINCE2 is highly desirable. Soft Skills & Leadership Traits Strong communication skills – able to convey technical concepts to non-technical stakeholders. Empathetic leadership – fosters ...

vendor relationships, contracts, and service level agreements (SLAs). Provide hands-on support and troubleshooting for hardware, software, and network issues. Implement and maintain ITIL-based service management processes. Collaborate with cross-functional teams to support business initiatives and technology deployments. Monitor system health and proactively address risks and incidents. … Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure). Expertise in Microsoft 365 Admin Centre, Intune, and SharePoint. ITIL certification and PRINCE2 is highly desirable. Soft Skills & Leadership Traits Strong communication skills – able to convey technical concepts to non-technical stakeholders. Empathetic leadership – fosters ...

frameworks (ISO 27001, NIST, etc.). Expertise in cloud technologies, networking, and enterprise systems. Excellent problem-solving and communication skills. Relevant certifications (CISSP, CISM, ITIL) are a plus. Why Join Us? Competitive compensation and benefits. Opportunity to shape IT strategy and security for a growing organization. Dynamic and collaborative work ...

frameworks (ISO 27001, NIST, etc.). Expertise in cloud technologies, networking, and enterprise systems. Excellent problem-solving and communication skills. Relevant certifications (CISSP, CISM, ITIL) are a plus. Why Join Us? Competitive compensation and benefits. Opportunity to shape IT strategy and security for a growing organization. Dynamic and collaborative work ...

Offices. In this role you’ll engaged with the design, configuration, and continuous improvement of our ITSM platform, ensuring it underpins world-class ITIL-aligned services for our business and customers. You’ll work closely with stakeholders across the UK and globally, driving innovation and best practice in ITSM tooling. … ITSM tooling. Architecture & Maintenance: Use technical architect skills to design, implement, and maintain the platform, including understanding database schema. Compliance & Standards: Ensure alignment with ITIL v4 practices and ISO20000 standards; maintain documented processes for certification. Performance Monitoring: Input into measurement, monitoring, and review of team and process performance using KPIs ...

calls, provide basic technical support, and proactively follow up on open tickets. Own and manage tickets throughout their lifecycle in line with the ITIL framework. Deliver clear, timely updates to customers via phone and email. Perform capability gap analysis and contribute to continual service improvements. Ensure all work is completed … Windows OS. Basic understanding of Azure services. Experience with device OS installation, re-imaging, and cross-platform troubleshooting (ping, traceroute, etc.). Familiarity with ITIL best practices and tools such as ServiceNow. Excellent customer service, call handling, and communication skills. Strong incident management and hardware/software troubleshooting capabilities. ...

calls, provide basic technical support, and proactively follow up on open tickets. Own and manage tickets throughout their lifecycle in line with the ITIL framework . Deliver clear, timely updates to customers via phone and email. Perform capability gap analysis and contribute to continual service improvements. Ensure all work … Windows OS. Basic understanding of Azure services. Experience with device OS installation, re-imaging, and cross-platform troubleshooting (ping, traceroute, etc.). Familiarity with ITIL best practices and tools such as ServiceNow . Excellent customer service, call handling, and communication skills. Strong incident management and hardware/software troubleshooting capabilities. ...

Oversee 3rd-line support for global platforms, networks, servers and core services. Drive improvements across wired, wireless, WAN/LAN and firewall infrastructure. Support ITIL-aligned operations, including incident, change and problem management. Requirements: As a Senior IT Infrastructure Engineer, you will need... Strong experience deploying Azure infrastructure (IaaS, PaaS ...

troubleshooting and design documentation skills. Good understanding of cybersecurity principles and stakeholder engagement. Desirable MSP background, VMware/Nutanix/Rubrik knowledge, EA frameworks, ITIL v4/PM certs. Benefits 25 days holiday (with buy/sell), flexible working, bonus, pension, and retail discounts. Send your CV for the full ...

such as ISO31000, NIST, COBIT or COSO. Understanding of control frameworks and IT general controls. Experience in control assurance is desirable. Certifications such as ITIL Master or Expert, CISA or CRISC would be beneficial. Strong communication skills and the ability to work with both technical and non technical stakeholders. Commercial ...

business teams to embed proactive risk and resilience practices. Essential Skills & Experience Strong knowledge of IT risk, governance, and assurance frameworks (eg, COBIT, ITIL, ISO). Proven experience in IT audit and Operational resilience within a regulated environment (financial services preferred). Understanding of cybersecurity principles , technology controls, and resilience ...