551 to 575 of 817 ITIL Jobs in the UK

management Extreme LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating and resolving network issues. Understanding More ❯

business goals and lead major transformation initiatives. Strong financial management skills, including IT budgeting and investment optimisation. Solid knowledge of IT infrastructure, cloud, virtualisation, and enterprise architecture. Familiarity with ITIL or similar service management frameworks. Strong understanding of IT governance, risk management, compliance, and security best practices. Experience in both infrastructure and application support, with a focus on business continuity. More ❯

YOU TO HAVE... Active DV clearance Experience as a 1st Line Engineer , 2nd Line Engineer , or Support Engineer Strong troubleshooting skills across hardware, software, and networks Ability to follow ITIL-based support procedures Excellent communication and stakeholder management skills TO BE CONSIDERED... Please either apply by clicking online or emailing me directly at . For further information, call me on More ❯

and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload Helpful and approachable attitude Excellent More ❯

and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload Helpful and approachable attitude Excellent More ❯

and translate them into system enhancements. Troubleshoot technical issues and redirect as needed. Ensure compliance with national and local system governance requirements. Essential for the role Working knowledge of ITIL principles including Incident Management, Problem Management, and Change & Release Management. Proficient in standard PC applications (e.g., PowerPoint, Word, Excel). Experience in a fast-paced business environment with the ability More ❯

Technical Expertise: Capable of troubleshooting technical issues, understanding development intricacies, and earning the respect of technical teams. Proficient Knowledge: Expertise in system architecture, DevOps (practices and tools), risk management, ITIL, technical documentation, and programming languages. Experience Around 10 years of experience in leading technical portfolio delivery, with a strong track record of delivering complex digital and technology-enabled programs. At More ❯

Technical Expertise: Capable of troubleshooting technical issues, understanding development intricacies, and earning the respect of technical teams. Proficient Knowledge: Expertise in system architecture, DevOps (practices and tools), risk management, ITIL, technical documentation, and programming languages. Experience Around 10 years of experience in leading technical portfolio delivery, with a strong track record of delivering complex digital and technology-enabled programs. At More ❯

similar level * Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. * Service Management qualification, ideally ITIL * SCCN experience is desirable but not essential * Relevant experience in a similar environment/industry, preferably within an educational establishment. * Technical knowledge suitable to provide effective user support in the More ❯

similar level Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. Service Management qualification, ideally ITIL SCCN experience is desirable but not essential Relevant experience in a similar environment/industry, preferably within an educational establishment. Technical knowledge suitable to provide effective user support in the More ❯

managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom 2.Pegasus House, Aerospace More ❯

managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom 2.Pegasus House, Aerospace More ❯

managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom2.Pegasus House, Aerospace Ave More ❯

managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom2.Pegasus House, Aerospace Ave More ❯

managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom2.Pegasus House, Aerospace Ave More ❯

managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom2.Pegasus House, Aerospace Ave More ❯

their application across a range of programs.Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation.Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget.Excellent communications skills to engage with More ❯

application across a range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

CPM, metadata configuration, workflows). - Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. - Demonstrated experience with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. - Familiarity with ITIL frameworks and Service Desk ticketing systems. - Strong documentation and communication skills with an ability to train diverse user communities. - Resource must be able to qualify for a UK secret clearance. More ❯

to internally hosted platforms and systems. Act as point of contact with external technology providers to report, track, and progress ongoing technical issues. Requirements: Previous experience working in an ITIL-based Service Desk environment. Strong communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical users. A customer-first mindset with a commitment to More ❯

across infrastructure and applications Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds Confident supporting both Windows and Linux operating systems Experience working in ITIL-aligned support environments Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking) Clear, confident communicator with strong stakeholder management skills Knowledge of AWS or cloud More ❯

Experience with scripting and automation Experience with virtualization platforms Experience using SIEM platforms Experience with EDR and vulnerability scanning Knowledge of Windows Servers and Azure Cloud Desirable: Experience with ITIL, PCI and GDPR Driving Licence Programming experience with PowerShell, C# and\or Python In addition to a great working culture, we offer superb benefits too; 23 days holiday (increasing to More ❯

This includes the Identification of root causes of recurring service issues and owning the implementation of long term resolutions What we’re looking for: Proven Service Delivery Management experience (ITIL framework, risk management, incident resolution) Strong communication skills with the ability to engage diverse stakeholders Hands-on skills with Jira, Power BI, and service documentation On offer is £60k More ❯

with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITIL Foundation Certificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong interpersonal and communication More ❯

and tech boxes into holistic service design and automated processes (zero-touch installation) Demonstratable experience building client relationships and partnerships, as well as knowledge of relevant industry standards (e.g. ITIL, PMI/Prince2) In addition to a high level of personal responsibility, you follow prescribed processes and convince our customers as a team player in proposal presentations and contract negotiations More ❯