151 to 175 of 326 ITSM Jobs in the UK

A environments * Expertise in project management methodologies (Agile, PRINCE2, PMP) * Strong communication and stakeholder management abilities * Experience working across enterprise IT environments and with third-party suppliers * Familiarity with ITSM tools and infrastructure/cloud landscapes * PRINCE2 Practitioner or PMP certified or similar * Experience in regulated or high-compliance sectors will be highly beneficial London based (4 days per week More ❯

A environments * Expertise in project management methodologies (Agile, PRINCE2, PMP) * Strong communication and stakeholder management abilities * Experience working across enterprise IT environments and with third-party suppliers * Familiarity with ITSM tools and infrastructure/cloud landscapes * PRINCE2 Practitioner or PMP certified or similar * Experience in regulated or high-compliance sectors will be highly beneficial London based (4 days per week More ❯

new company Hays Technology are recruiting an IT Product Owner on a permanent basis to join an expanding public sector organisation. You will be reporting to the Head of ITSM & Infrastructure. Your new role The IT Product Owner will be working closely with Copilot, MS365, and Atlassian and is responsible for driving the vision, strategy, and execution of innovative solutions More ❯

reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯

reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯

a passion for technology are essential. Provided effective user support both remotely and on-site, ensuring adherence to service level agreements. What you’ll be doing: Experience with an ITSM platform to manage, prioritise, and track support requests. Diagnose and resolve complex hardware and software issues. Conduct root cause analysis to minimise recurring issues and enhance service quality. Ensure system More ❯

employees, providing 1st and 2nd line support for a wide range of systems and services. Your responsibilities will include: Resolving incidents and service requests via phone, email, and the ITSM platform. Troubleshooting issues with Windows-based software and business-critical applications. Deploying and maintaining IT hardware, including PCs, laptops, and mobile devices. Assisting with the IT aspects of new site More ❯

will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician: Maintenance or repair of system faults Support for the roll-out of installation and commissioning of new systems or upgrades The More ❯

Walk, 1-2-1 Support as well as remote support experience Laptop/Desktop build and troubleshooting experience Office 365 build, troubleshooting, rollout experience Understanding of Network and infrastructure ITSM tool/Call logging tool experience, such as ServiceNow, Remedy Be able to work shift work where required and adapt - travelling to different sites (mainly around West London) What you More ❯

Walk, 1-2-1 Support as well as remote support experience Laptop/Desktop build and troubleshooting experience Office 365 build, troubleshooting, rollout experience Understanding of Network and infrastructure ITSM tool/Call logging tool experience, such as ServiceNow, Remedy Be able to work shift work where required and adapt - travelling to different sites (mainly around West London) What you More ❯

in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops, laptops, and IT equipment Manage IT assets and user accounts Support Microsoft 365 applications and Intune MDM platform Assist with infrastructure projects and occasional travel More ❯

in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops, laptops, and IT equipment Manage IT assets and user accounts Support Microsoft 365 applications and Intune MDM platform Assist with infrastructure projects and occasional travel More ❯

and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform basic configuration and installation of network devices. Act as remote More ❯

vendor environments and third-party providers Desirable: Certifications such as CCNP, CCIE, Cisco Meraki, or equivalent. Experience in large, multi-site or multi-tenant environments. Familiarity with ITIL or ITSM frameworks. What's in it for You? Opportunity to drive and influence the organisation's evolving network infrastructure Work with a forward-thinking, supportive team Access to ongoing professional development More ❯

SOM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions Ready to Work in UK Client location More ❯

newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home options available More ❯

high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers More ❯

meets excellence. Our Technology Services department is at the heart of delivering world-class IT support and services across the globe. As part of this dynamic team, the IT Service Management division ensures the seamless operation of our IT infrastructure and services. Your RoleWe are currently seeking an experienced M365 Manager to lead the strategy, architecture, and roadmap for our More ❯

meets excellence. Our Technology Services department is at the heart of delivering world-class IT support and services across the globe. As part of this dynamic team, the IT Service Management division ensures the seamless operation of our IT infrastructure and services. Your RoleWe are currently seeking an experienced M365 Manager to lead the strategy, architecture, and roadmap for our More ❯

meets excellence. Our Technology Services department is at the heart of delivering world-class IT support and services across the globe. As part of this dynamic team, the IT Service Management division ensures the seamless operation of our IT infrastructure and services. Your RoleWe are currently seeking an experienced M365 Manager to lead the strategy, architecture, and roadmap for our More ❯

development Regular team social events What You’ll Do Be the friendly and knowledgeable first point of contact for customers Log, manage, and resolve service requests using an IT Service Management tool Develop customer guides, knowledge bases, and internal processes Gain hands-on experience with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For More ❯

previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯

position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions toaudiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility More ❯