151 to 175 of 287 ITSM Jobs in the UK

Assist and ServiceNow solutions. Educate stakeholders on best practices and platform capabilities. ServiceNow Delivery & Leadership Provide hands-on implementation support across ServiceNow modules (HR, ITSM). Make experience-led recommendations on configuration and design. Act as a senior technical and functional authority during Phase 2 delivery. Mentor junior and offshore ...

platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring ...

Linux Administration, HPC Environments/Clustering, Ansible, Puppet, GitLab, Terraform, Containerisation, Docker, Kubernetes, OpenStack, CI/CD, Scripting in Bash/Python/Perl, ITSM tools, Jira, Cloud Administration, Virtualisation, GPU Technologies, RAID Technologies, Oil Immersion Cooling, CCRBs. Relevant certifications: LPIC-2/3, CompTIA Linux+, ITIL Foundation. This role ...

with engineering, operations, and application teams to automate processes. Troubleshoot and resolve complex automation issues. Support integration with CI/CD pipelines, monitoring, and ITSM tools. Ensure security, compliance, and proper credential management in automation workflows. Mentor and train team members on Ansible usage and automation concepts. Evaluate new features ...

Solid experience implementing RBAC, security controls, and compliance in regulated enterprises. Good understanding of CI/CD, DevOps practices , and integrations with monitoring and ITSM tools. Experience with configuration-as-code concepts and automation governance. Excellent communication skills with the ability to engage technical and non-technical stakeholders. Strong documentation ...

from strategy through delivery. Strong experience architecting and delivering ServiceNow solutions. Certifications ServiceNow Certified System Administrator (CSA) At least two ServiceNow mainline certifications (e.g. ITSM, ITOM, HRSD, CAD, SPM, IRM) Bonus: ServiceNow Certified Technical Architect ...

impact transformation programmes, shaping architectural direction, and guiding both clients and development teams.You will lead on designing and delivering enterprise-scale ServiceNow solutions across ITSM, ITOM, ITBM, IRM, and other key workflow areas.Required Experience Experience in ServiceNow business process design and architecture Strong development background with deep platform knowledge Ability ...

Mentoring junior team members ServiceNow Architects Platform and solution architecture Best-practice governance and scalability Multi-module and enterprise-wide implementations ServiceNow Implementation Specialists ITSM, ITOM, HRSD, CSM, or SecOps implementations Requirements gathering and configuration Stakeholder collaboration ServiceNow Platform Administrators Platform configuration and maintenance User access, upgrades, and releases Monitoring ...

senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks ...

business-critical project. What you'll need to succeed : Strong hands-on experience with ServiceNow platform development, including scripting, configuration, and implementation across ITSM, ITOM, CMDB, and Discovery modules. Strong experience integrating ServiceNow with enterprise systems using REST/SOAP APIs, and IntegrationHub. Good experience mentoring junior developers. Exposure ...

practices within product and engineering teams Coach and mentor engineers and technical leads to build long-term SRE capability Support the transition from traditional ITSM/ITIL-heavy processes to an application-focused support culture Act as an advocate for cultural change, ownership, and reliability-focused engineering Collaborate closely with ...

client events. Strong team player with the ability to foster collaboration and positive working relationships Essential Technical Skills: Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery ...

Logo Sales Executive - Integration Solutions/ITSM Solutions Sales IT/MSP Location: Hybrid, Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission About the Role Were seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM … generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This ...

prestigious luxury sector . Having recently transitioned from Jira to ServiceNow , the organisation is looking for a leader to champion this enterprise-grade ITSM tool. Beyond managing a team of 3, you will act as the formal deputy for the IT Manager, standing in to lead the broader function during ...

adhere to all local site-specific Fire, Security and Health & Safety regulations. Ensure all incidents dealt with are processed on the appropriate call management (ITSM) tool and within SLA. Embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required ...

Able to make complex decisions and prioritise the teams’ workload todeliver improved outcomes in line with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required ...

make complex decisions and prioritise the teams’ workload to deliver improved outcomes in line with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this ...

make complex decisions and prioritise the teams’ workload to deliver improved outcomes in line with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this ...

leading the IT Operations team, ensuring processes and tasks are carried out efficiently and to a high standard of quality Ensure adherence to the ITSM and compliance with Information Security requirements, particularly Cyber Essentials+ Maintain and optimise company applications, networks, servers, and databases whilst overseeing data backups and recovery processes. ...

What You'll Bring • Proven experience leading infrastructure or technical support teams • Strong technical grounding across networks, data centres/cloud, workplace tech, and ITSM • Confidence making decisions under pressure in a 24/7 environment • Budget ownership and vendor management experience • Clear communicator who can translate tech into business ...

days from the Nottingham office and 3 days at home. Key Responsibilities: Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident.We will try our best endeavours to resolve the issue at the first point of contact ...

days per week on-site. The ideal candidate will have strong experience in Enterprise Network Operations (LAN, WAN, SD-WAN, VPN, Cloud), ITIL/ITSM Process Governance, Vendor & Contract Management, Cybersecurity & Compliance Awareness and Leadership, Analytical & Communication Excellence. ...

Working Hours : 7am until 7pm on a 7.5-hour rolling shift Main Responsibilities Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident. We will try our best endeavours to resolve the issue at the first point ...

Experience operating at senior leadership level, influencing executive stakeholders Demonstrated success in driving organizational change and digital transformation Technical & Business Acumen Qualified in IT service management, project delivery methodologies, and technology governance Experience developing strategies that bridge business objectives and technology capabilities Financial acumen including budget management, business case development ...

Class Manager Complete any outstanding User Stories for Governance and Compliance, including the new service transition workflow Work on integration with the ITSM applications, including Incident and Problem Management, Change Enablement and Request Fulfilment Strengths and Experience ServiceNow Primarily significant experience of implementing CMDBs Experience with CSDM Hardware and Software ...