Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited more »
departments.Skillset Must HavesService Now Fundamentals - Strong ServiceNow hands on development experienceExperience on ServiceNow applications like Employee Service Centre (ESC), Service Portal, ITServiceManagement (ITSM), Integration HUB, and Automation Testing Framework (ATF)5+ years of combined experience on ServiceNow software development.Must have demonstrated experience in Service Portal development, ESC, Servicemore »
City of London, London, United Kingdom Hybrid / WFH Options
83zero Limited
You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per … solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
83zero Limited
You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per … solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact more »
manage and control the process of managing data within the Configuration Management Database (CMDB) to ensure the accuracy and integrity in support of ITservicemanagement processes. * Conduct data quality analysis, provide recommendations to address data quality issues, and institute data management plans to provide accuracy of CI's across … Core Skills: * Prior experience (2 to 3 years) in configuration management, asset management, or related roles using ServiceNow. * Solid understanding of ITIL and ITservicemanagement principles. * Proficiency in using CMDB tool (ServiceNow) and understanding ServiceNow Common Service Data Model (CSDM) * Horizontal discovery experience in relation to ITOM * SACM (Service … understanding of the Information Technology Infrastructure Library (ITIL) process framework * In-depth knowledge of the Configuration Management process and how it fits with other ITSM processes in the environment. Beneficial Skills: * ServiceNow Common Service Data Model (CSDM) * Enthusiasm for expanding knowledge in SCCM and configuration management practices. * Willingness to adapt more »
Employment Type: Contract
Rate: Up to £550 per day + Inside IR35 rate to Umbrella
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
having a broad experience across all aspects of IT Infrastructure and service. Skills, knowledge and experience required for the role: Extensive experience in ITServiceManagement Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment ITService Discovery Tooling and dependency mapping Migration experience - Ideally experience of more »
Employment Type: Contract, Work From Home
Rate: £650 - £700 per day, Benefits Home working/Hybrid Working
to staff, students and visitors via all the Service Desk’s contact methods Ensuring all contact with users is recorded accurately in the ITServiceManagement tool Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues Utilising skills, experience and documented knowledge to … in response to service outages Occasionally carrying out remote desktop support to resolve minor issues Ensuring that technical solutions are documented within the ITServiceManagement tool for future reference Being an advocate for our users and escalate whenever IT support is falling below expected levels, to ensure issues are more »
various aspects of the business. About you: Bachelor’s degree in Computer Science, Information Technology, or a related field. Familiarity with ITservicemanagement (ITSM) frameworks. Awareness of software development lifecycle (SDLC) and agile methodologies. Competency in Azure SQL, Logic apps, Dynamics CRM and application monitoring tools such as Azure more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the ITServiceManagement team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of … CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/ more »
ITSM Consultant - BMC Discovery (MUST BE SC CLEARED) YOU MUST BE CURRENTLY SC CLEARED TO BE CONSIDERED FOR THIS ROLE! 6 month contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on more »
Job Opportunity: Lead ITServiceManagement Process Expert We are recruiting on behalf of our client, for a dynamic Lead ITServiceManagement Process Expert to oversee and enhance global ITSM processes, ensuring compliance and effectiveness across their IT organisation. Key Responsibilities: Lead the development, implementation, and improvement of ITSM … management, ensuring a healthy CMDB lifecycle in collaboration with the configuration manager. Improve service request management to reduce costs and increase satisfaction. Establish meaningful ITSM metrics and key user circles to drive continuous improvements. Set strategic leadership KPIs, focusing on IT organisational health and productivity, acting as a change agent. … Advise and support the business on ITSM processes, practices, IT tools, and standards, advancing process improvement initiatives. Contribute to various IT projects and internal/external audits in the ITSM context. Qualifications: Deep expertise with ServiceNow. Strong knowledge and experience in defining and controlling SLAs, KPIs, and servicemanagement topics. more »
ServiceNow Technical Solutions Architect Permanent Remote UK candidates only SERVICENOW ITSM CSA Certification required. SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise ServiceManagement or SaaS … technical delivery in one or more of the following two main areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to …/value propositions for customer software implementations. Knowledge of IT and Enterprise ServiceManagement is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. ServiceNow Certifications in all areas are more »
The Opportunity: We are currently looking for an experienced Problem Manager with a proven background working in high pressure ITSM environments. You will work with a team of experienced ServiceManagement professionals to support the day to day management of all P1 and P2 major incidents on a real time … a proactive approach to identifying and resolving underlying issues Ability to reviewing and improve incident escalation actions, processes and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in servicemore »
process to promote fixes and changes in line with business priorities and team workload. Ensure all support calls and communications are logged within our ITSM tool, respond to support calls within agreed SLA targets professionally and courteously, and escalate calls internally or externally as necessary. Create and maintain system documentation … Ability to work both in a team and independently, while prioritising and owning work assigned to you. Experience using IT support tools (Project Management, ITSM, Development, and Deployment). What You ll Get in Return: An annual bonus to share in the company s success. 25 days paid holiday. Pension more »
Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
of administering one or more of the following tools: - GitHub - Atlassian suite (Jira, Confluence, Bitbucket) - Artifactory - Lucidsuite - Mural 2. Knowledge of ITServiceManagement (ITSM) best practice and tooling. How to apply If you share our values, we'd love to hear from you! Click apply to begin your application. more »
to join our multinational corporation with a focus on excellence in delivery management. The ideal candidate will bring a wealth of experience in ITservicemanagement, project stakeholder management, planning and delivery. This role is pivotal in ensuring the successful execution of projects, enhancing customer satisfaction, and driving continuous improvement … in our delivery processes. Essential Skills: Experience: Senior Experience required Required Skills: ITServiceManagement, Delivery Management and Project Stakeholder experience required Management Domain Skills: Planning and Delivery If you wish to apply kindly send your profile to christina.ioannidiscognizant.com more »
Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with ITservicemanagement software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience. Due to the volume more »
Are you ready to kick-start your career in the dynamic world of IT? Are you passionate about innovation, problem-solving, and making a real impact? Look no further! We're seeking three enthusiastic individuals to join a team as more »
Full Time 37.5 hours Happy to talk Flexible and Agile Working We are a leading UK Construction and regeneration group. Were dedicated to delivering high-quality projects across various sectors including infrastructure, commercial and residential. We pride ourselves on commitment more »
B37, Chelmsley Wood, Solihull, West Midlands (County), United Kingdom
Morgan Sindall Construction
Full Time 37.5 hours – Happy to talk Flexible and Agile Working Morgan Sindall is a leading UK Construction and regeneration group. We’re dedicated to delivering high-quality projects across various sectors including infrastructure, commercial and residential. We pride ourselves more »
Own and improve the change process for system fixes and changes, maintaining alignment with business priorities. Log all support calls and communications within our ITSM tool, responding within agreed SLA targets, and escalate calls as necessary. Create and maintain system documentation to support IT and business requirements. Engage with business … Oracle, Azure). Self-motivated with the ability to work independently and as part of a team. Proficiency in IT support tools (Project Management, ITSM, Development, and Deployment). Benefits: Annual bonus reflecting company success. 25 days paid holiday. Enhanced pension contributions. Flexible working opportunities. Shared Parental Leave with more »
basis. This would be a 6 month contract, hybrid with two days a week on site in London and inside IR35. Skills Strong ITServiceManagement skills with adherence to best practices Good IT investigation and diagnosis skills, both with hardware and software Enhanced collaboration and communication skills Strong problem … basis. This would be a 6 month contract, hybrid with two days a week on site in London and inside IR35. Skills Strong ITServiceManagement skills with adherence to best practices Good IT investigation and diagnosis skills, both with hardware and software Enhanced collaboration and communication skills Strong problem more »
Reading, Berkshire, Tadley, Hampshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
Cleared) Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for a ServiceNow Specialist to implement ServiceNow ITSM at a prestigious customer site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions Completion of enhancement/new functionality … skills & experience Essential; Active Security Clearance at SC/DV level, and able to attain DV level clearance. Experience of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol