176 to 200 of 511 ITSM Jobs in the UK

Are you a seasoned IT Service Manager who wants to take full ownership of an IT support function? This is an opportunity to lead the design and build of an end-to-end IT support function for a household name More ❯

Are you a seasoned IT Service Manager who wants to take full ownership of an IT support function? This is an opportunity to lead the design and build of an end-to-end IT support function for a household name More ❯

Are you a seasoned IT Service Manager who wants to take full ownership of an IT support function This is an opportunity to lead the design and build of an end-to-end IT support function for a household name More ❯

understanding with process design and stakeholder collaboration. You'll need to have experience with the following: IT service transition experience within a technology or digital environment Strong understanding of ITSM and ITIL Excellent stakeholder management skills Outstanding communication and documentation skills If you meet some of the above requirements, please apply to be considered. More ❯

recurring problems. The successful candidate should have the following skills Prior experience of providing VIP level support Service desk experience 1st/2nd line support experience Jira Service Desk ITSM Process Knowledge/Escalation management experience Central London | 5 days a week onsite | £30,000 to £32,000 If you are a junior to mid level IT Support Analyst with More ❯

The successful candidate should have the following skills Prior experience of providing VIP level support (must have) Service desk experience 1st/2nd line support experience Jira Service Desk ITSM Process Knowledge/Escalation management experience Central London | 5 days a week onsite | £30,000 to £32,000 If you are a junior to mid level IT Support Analyst with More ❯

to develop your IT career? Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building a new team of Service Desk Analysts More ❯

Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving continual improvement click apply for full job details More ❯

Business Analyst - £500 pay per day (via umbrella) - Hertfordshire/Hybrid workingITSM - ServiceNow - MSP Transition Start 1st of December To end of April 2026 Stevenage - Min. of two times per week is essential *Assess and develop business requirements and determine More ❯

relationships at executive and senior levels. Experience architecting services within a managed service provider (MSP), system integrator, or IT reseller environment. In-depth knowledge of Service Desk and IT Service Management, along with technical and commercial awareness of the broader service portfolio. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can More ❯

who you love, we believe you should be you. If this sounds like a role and a culture that appeals to you, apply now Requirements Experience in technology operations, ITSM including Service Asset and Configuration Management Created incident response playbooks Developed and tested recovery plans, identified and resolved gaps in resilience Managed incidents and led responses to disruptions Worked with More ❯

support ensuring timely resolution of user issues and service requests Manage IT service requests and incidents efficiently using industrystandard tools and processes Collaborate with crossfunctional teams to improve IT service management and implement best practices Continuously update technical knowledge related to Service Desk operations and emerging technologies Ensure adherence to ITIL frameworks and maintain service level agreements SLAs Participate in More ❯

features. Proven experience operating within BAU and continuous improvement environments. Excellent communication, documentation, and stakeholder management skills. Background working within large, global, or highly matrixed organisations. Desirable Skills ServiceNow ITSM experience (bonus, not essential). Exposure to consolidation, transformation, or optimisation programmes. Understanding of FieldVu data flows and integrations. Experience within equipment rental, field operations, or logistics environments. Engagement Details More ❯

features. Proven experience operating within BAU and continuous improvement environments. Excellent communication, documentation, and stakeholder management skills. Background working within large, global, or highly matrixed organisations. Desirable Skills ServiceNow ITSM experience (bonus, not essential). Exposure to consolidation, transformation, or optimisation programmes. Understanding of FieldVu data flows and integrations. Experience within equipment rental, field operations, or logistics environments. Engagement Details More ❯

operations. From field teams to depot logistics and our hybrid workforce, you'll ensure seamless service delivery across every touchpoint. Leading a team of 7, you'll oversee IT service management, end-user computing, helpdesk performance, and the effective management of our IT assets. You'll work closely with business leaders and technology partners to align IT services with Acosta More ❯

London, UK (Hybrid for 3days/week) Per day rate: 250 GBP (Inside IR35) Position Overview We are looking for a DevOps Engineer CMDB & Automation to join our IT Service Management and Operations team click apply for full job details More ❯

Alto, Infoblox (DHCP & DNS), Bluecoat, Zscaler Load Balancing & Proxies: Citrix NetScaler or similar Tools & Platforms: Experience with Catalyst Center, FortiManager, Panorama Scripting/Automation: PowerShell, Terraform, Ansible (or similar) ITSM Systems: Familiarity with support ticketing platforms Competencies & Attributes Strong communicator, both verbal and written, with the ability to explain technical details to various audiences. Excellent interpersonal skills and ability to More ❯

relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering More ❯

relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering More ❯

a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals … and technology trends. Service Desk Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service management (ITSM), including ITIL, incident management, problem management, and change management. Practical experience with ITSM tools and platforms. Deep understanding of service delivery processes and frameworks such as ISO27001, NIST, or Cyber More ❯

to LCM. Accountable for delivering on financial commitments. Ownership for the delivery and performance of the project. Required Skillset: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. Ability to influence and motivate project teams (direct/indirect management). Ideally, meet the requirements for registration as a certified member of the Association for Project Managers More ❯

to LCM. Accountable for delivering on financial commitments. Ownership for the delivery and performance of the project. Required Skillset: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. Ability to influence and motivate project teams (direct/indirect management). Ideally, meet the requirements for registration as a certified member of the Association for Project Managers More ❯

customer incidents and service requests, including system and software installations and maintenance. Working with the IT services team to solve internal incidents and service requests. Developing solutions that improve ITSM monitoring, service quality, data visualisation, etc. Deployment, maintenance, optimisation and support of HPC-AI clusters, including Linux servers (nodes), storage and networking. Assist with installation and optimisation of user applications More ❯

pivotal role in delivering enterprise-grade platforms for a range of UK-based Public & Private sector customers. About the Role Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, HRSD, and other modules. Define technical standards, best practices, and governance for ServiceNow implementations. Collaborate with stakeholders to translate business requirements into scalable, secure, and high-performing solutions. Mentor More ❯

pivotal role in delivering enterprise-grade platforms for a range of UK-based Public & Private sector customers. About the Role Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, HRSD, and other modules. Define technical standards, best practices, and governance for ServiceNow implementations. Collaborate with stakeholders to translate business requirements into scalable, secure, and high-performing solutions. Mentor More ❯