201 to 225 of 788 ITSM Jobs in the UK

behavioural change. Experience managing third-party vendors and implementation partners. Strong financial and resource management skills. Proficiency in Microsoft Project and knowledge of IT service management frameworks (e.g., ITIL) is desirable. This is an exciting opportunity for a results-driven professional to lead a high-impact transformation programme and drive More ❯

Engineering or Computer Science. Proven track record building a highly automated Global Operations. Broad know-how of IT (Infrastructure, Applications). Familiarity with IT Service Management toolsets such as ServiceNow. Experience leading large multi-cultural teams. A demonstrable track record of management and leadership of teams/across teams in More ❯

the team. Exhibit a flexible approach to working on a rota basis and provide necessary cover when necessary. Experience Required: Essential Experience in IT Service Management principles and processes. High level of proficiency and knowledge of working in a Corporate IT environment. Experience in working to (and exceeding) Service Level More ❯

. Knowledge of Power Automate, Power Apps , and other low-code solutions within the O365 ecosystem . Familiarity with ITIL, Agile, or other IT service management frameworks . Understanding of risk and compliance requirements related to IT transformations. If you have the expertise and drive to lead this critical testing More ❯

the team. Exhibit a flexible approach to working on a rota basis and provide necessary cover when necessary. Experience Required: Essential- Experience in IT Service Management principles and processes. High level of proficiency and knowledge of working in a Corporate IT environment. Experience in working to (and exceeding) Service Level More ❯

and internal processes Propose and develop improvements for Central Finance and PaPM applications as part of Problem Management Ensure third-party adherence to IT service management best practices Assist with change management activities, including releases and production slots Perform functional quality assurance and approvals for applications when required Collaborate with More ❯

and protocols related to Microsoft 365 services. Familiarity with third-party tools and add-ons for Microsoft 365. Experience with ITIL or other IT service management frameworks. Why Join Focus Group? At Focus Group, we're all about creating an environment where our team can thrive. Joining us means being More ❯

and internal processes Propose and develop improvements for Central Finance and PaPM applications as part of Problem Management Ensure third-party adherence to IT service management best practices Assist with change management activities, including releases and production slots Perform functional quality assurance and approvals for applications when required Collaborate with More ❯

and Scrum methodologies. Knowledge of database design schemas and data modeling. Strong understanding of system and IT operations. Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or HRSD. What we offer EY offers a competitive remuneration package commensurate with your work experience where you'll be rewarded for your More ❯

and Scrum methodologies. Knowledge of database design schemas and data modeling. Strong understanding of system and IT operations. Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or HRSD. What we offer EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your More ❯

such as Python, PowerShell & Shell. Expertise in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. More ❯

Infrastructure as Code (Terraform) and CI/CD (GitHub Actions, Jenkins) Knowledge of stream processing technologies like Kafka would be useful Experience working with ITSM systems like JSM, Zendesk or ServiceNow Experience building/maintaining automated incident management workflows Experience developing with containers and container orchestration (Docker & Kubernetes) Working knowledge More ❯

in Hemel Hempstead for a global leading digital solutions company. This strategic role is ideal for someone with extensive experience in IT Service Management (ITSM) systems, to ensure the highest standards of service delivery. The successful hire will manage both the Service Delivery Manager and Technical Manager, driving excellence across … ensure efficient and effective operations. Manage and mentor the Service Delivery Manager and Technical Manager, serving as a point of escalation. Implement and optimise ITSM systems (Halo) to enhance service delivery processes. Monitor and analyse service performance metrics to drive continuous improvement. Ensure compliance with industry standards and best practices. … Proven experience in a senior service delivery role, preferably within the retail or QSR (Quick Service Restaurant) industry. Strong background in IT Service Management (ITSM) systems and implementations. Excellent leadership and team management skills. Exceptional problem-solving and analytical abilities. Strong communication and interpersonal skills. Ability to thrive in a More ❯

Ensure adherence to, and support of compliance controls and policies. Skills and Experience Strong ITIL v3/v4 foundation or demonstrable experience in an ITSM team Experience of successfully managing customer accounts and third parties Knowledge of information and system/infrastructure security and compliance protocols Task focused and able More ❯

Ensure adherence to, and support of compliance controls and policies. Skills and Experience Strong ITIL v3/v4 foundation or demonstrable experience in an ITSM team Experience of successfully managing customer accounts and third parties Knowledge of information and system/infrastructure security and compliance protocols Task focused and able More ❯

culture Technical understanding of managed services and IT service delivery Mentoring and coaching abilities Experience managing team resources and identifying skill gaps Knowledge of ITSM, ITIL frameworks, and best practices Familiarity with MSAs and SLAs Join us to shape your career path. Opportunities span leadership, product expertise, and project management More ❯

Level Agreements (XLAs), then communicate, publish and track measurable outcomes Reporting & Dashboards: Produce management dashboards and deliver accurate, timely, and insightful monthly reports using ITSM tools and Power BI. Incident & Complaint Tracking: Develop processes for monitoring, tracking, and responding to User complaints and service pain points, with insights feeding into More ❯

Ability to troubleshoot common desktop, mobile, hardware, software, and network issues. Understanding of incident management processes, preferably with experience using an IT Service Management (ITSM) tool and/or support tools. Strong organisational skills with the ability to manage and prioritise multiple tasks simultaneously. Willingness to learn and adapt to More ❯

Job Title: Business Development Manager Remote (UK) ITSM Industry Location: Remote (UK-Based) Salary: £35,000 - £40,000 Basic Salary (DOE) + Uncapped Commission Job Type: Permanent Job Overview: We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role … UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. … edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling More ❯

Technical proficiency across Windows Server, macOS, and Linux environments Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VPN, and firewalls Familiarity with enterprise ITSM platforms such as ServiceNow, Jira, or similar Scripting knowledge (PowerShell or similar) and automation experience highly desirable Excellent stakeholder communication and problem-solving skills A More ❯

the transition process, including prioritisation, risk management and dependency activities to ensure effective transition. Onboard the new service on to the Home Office ServiceNow ITSM tooling working effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding More ❯

MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment More ❯

MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment More ❯

MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment More ❯

at an enterprise level including knowledge of application integration concepts and technologies e.g. SOA, ESBs, EAI, XML, Web Services, E-Commerce Solutions, Service Management (ITSM, CSD) and Identity Management Cloud - Experience in Cloud would be preferable e.g., Migration from On-premise to AWS, building solutions using AWS Services Experience working More ❯