201 to 225 of 339 ITSM Jobs in the UK

proven track record of designing, leading, or modernising Configuration Management and Hardware Asset Management services Target Operating Model (TOM) design and implementation experience ITSM expertise, ideally with strong knowledge of ServiceNow Experience in Financial Services, Insurance, or other regulated industries (highly desirable) Excellent stakeholder engagement, communication, and influencing skills Apply ...

smooth day-to-day operations. Key responsibilities include: Supporting users with day-to-day system queries and issues Triaging and resolving tickets through an ITSM system Delivering a high level of first-time fixes and escalating where needed Maintaining clear documentation of processes and resolutions Supporting system administration tasks ...

ITOM modules TSOM (Telecom Service Operations Management) Telecom Service Management workflows REST/SOAP integrations MID Server configuration Flow Designer & IntegrationHub Platform Knowledge ServiceNow ITSM CMDB data modeling ITOM Event Management Discovery & Service Mapping TSOM network monitoring integrations Preferred Qualifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer ...

practice, and we’re looking for 4 specialists across key domains: ERP (Finance/Procurement/Supply Chain) HCM (Core HR, Payroll, ORC, Talent) ITSM/Service Management (Case/Shared Services/Workflow) EPM (Planning, Budgeting, Forecasting, Consolidation) You’ll join a recognised delivery powerhouse, influence enterprise transformation ...

proficient at liaising with Users at all levels. The role will involve the following: - Application Support of IT Systems Understanding of Incident Management and ITSM Manage and enhance change management procedures Experience in dealing with third parties Good communication and documentation skills. If this could be your next career move ...

three years ServiceNow development experience. Experience in any of the following ServiceNow modules will be highly favorable: Discovery Service Mapping Event Management Cloud Management ITSM Notify Performance Analytics AppDynamics implementation experience Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative ...

proficient at liaising with Users at all levels. The role will involve the following: - Application Support of IT Systems Understanding of Incident Management and ITSM Manage and enhance change management procedures Experience in dealing with third parties Good communication and documentation skills. If this could be your next career move ...

bring: Workday HCM areas configuration experience. Workday Phase X Implementation experience in HCM area. Workday Tenant Management and support tools (TouchPoint, Toolkit) IT Service Management experience (ITIL) Understanding of HR operations and experience in employee data management Leadership experience Strong verbal and written communication skills to interact with ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise ...

Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding of IT service management principles (ITIL or similar) A proactive, ownership-led mindset someone who improves rather than maintains Comfortable operating in a fast-paced, evolving environment ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise ...

stakeholders. Excellent attention to detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you'll get Salary: £55,000 - £65,000 for experienced A players. ...

Tableau, Power BI). Exposure to Snowflake Cortex or GenAI/LLM tools in production. Agile delivery experience (sprints, backlog refinement) and knowledge of ITSM processes. Experience supporting AI-enabled or analytics-driven platforms at scale in regulated enterprises. What's Next: If you are ready to take the next ...

experience scoping, managing, and executing customer pilots or proofs of concept.* Expertise in at least two of the following: Contact Center, Customer Service software, ITSM, Business Intelligence, Data Warehousing, Workforce Management, QA or Integration & Middleware.* Strong understanding of AI and automation technologies (LLMs, NLP, ChatGPT, MCP, predictive analytics) and their ...

networking, and storage. Experience with GitOps, Infrastructure as Code, CI/CD enablement, and platform automation. Familiarity with enterprise integrations (IAM, certificates, monitoring, logging, ITSM). Strong stakeholder management, communication, and incident leadership skills. Experience working in regulated or compliance-driven environments. Agile product management and backlog prioritization experience. Candidates ...

multiple systems running smoothly and securely If you also have experience with PowerShell or Bash, or know your way around Azure SQL or some ITSM/service desk platforms, that's a bonus Why This Role? This is a great opportunity to be part of a tech-forward, growing organisation ...

platform performance to ensure reliability and responsiveness What you'll bring Solid experience developing and customising ServiceNow (including workflows and integrations) Good understanding of ITSM and ITOM processes Exposure to ServiceNow Virtual Agent and/or RPA tools Strong JavaScript programming skills A proactive, problem-solving mindset with a desire ...

someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery teams Acting as the senior escalation point for stakeholders across the business ...

join their team on a full-time onsite basis in Stoke-on-Trent. This role offers the opportunity to take ownership of core IT Service Management processes while leading a team within a secure and fast-paced operational environment. The Role As Service Operations Manager, you will be responsible … incident reviews Analyse service performance data and KPIs to identify trends, risks, and opportunities for improvement Support the ongoing development of IT Service Management (ITSM) tools and processes Work closely with Transition teams to successfully onboard new or updated services into live operations About You Proven experience in a Service ...

English GCSE, grade 6 (Essential) Maths GCSE, grade 6 (Essential) About the Employer HALO SERVICE SOLUTIONS LTD Halo Service Solutions makes modern and intuitive ITSM, PSA and Service Desk software that is used by Global Brands. We’re committed to improving customer relationships and unlocking team productivity through digital workflows ...

Experience working within an ISO/IEC 20000-1 aligned environment (using it to improve service, not just for compliance) * Solid understanding of IT service management principles (incident, problem, change, request) * Experience owning SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically ...

role within an MSP or IT services environment Strong people leadership skills with a focus on team development and wellbeing Solid understanding of IT service management (incident, problem, change, request) Experience improving service performance, SLAs, and customer outcomes Confidence in handling escalations with professionalism and empathy Ability to balance operational ...

operating within complex enterprise environments, in sectors such as financial services, trading, or oil and gas (essential) Hands-on experience with JIRA Understanding of ITSM/ITIL processes Ability to translate data into actionable insights ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. ...

networking and security principles. Proven ability to troubleshoot issues across network, system, and application layers. Experience with monitoring tools such as SolarWinds. Familiarity with ITSM processes (Incident, Change, and Problem Management). Eligibility for UK Security Clearance ...