251 to 275 of 383 ITSM Jobs in the UK

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

root causes and kill recurring issues before they escalate. What We Offer Strategic Influence: You will have a direct say in our support tooling (ITSM) and departmental roadmap. Culture of Growth: We invest in your professional certifications and leadership training. Impact: You will be the face of IT ...

Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It … communication skills. Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc). Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. ...

looking for Were looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service/Operations Analyst ITSM/PSA/Workflow system administrator Technical Project/Delivery Coordinator Business Systems or Automation Analyst Senior service desk engineer who became ...

workload of approx. 1000 calls and 700 emails a month.Day-to-Day Activities: Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident.We will try our best endeavours to resolve the issue at the first point ...

expected to sites within the allocated areas and beyond as required. Main duties of the job What You'll do: Daily use of ITSM software and MS Teams to manage support requests, ensuring detailed documentation of investigations and resolutions. Contribute to the development of a detailed Knowledge Base to support ...

with strong attention to detail Comfortable managing multiple stakeholders Experience in client-facing roles Exposure to IT service environments (desirable) Experience using PSA or ITSM systems (desirable) The Ideal Candidate Youre proactive, solutions-focused and comfortable operating across teams. You enjoy building relationships, resolving issues constructively and ensuring no detail ...

asset management or banking Strong knowledge of financial instruments (FI, Equities, FX, Derivatives) Proven application support experience Hands-on SimCorp experience is highly desirable ITSM knowledge SQL, Oracle, UNIX proficiency Additional Information On-call rota (6:00–10:30pm, one week per month – remote) Hybrid working available ...

process improvements. Requirements: Experience managing high-priority incidents in a multi-client or shared services environment Knowledge of ITIL Familiarity with Remedy or similar ITSM tools Ability to take part in an on-call rota (early and late weekly shifts) Willingness to undergo security clearance Responsibilities: Lead major incidents from ...

skills and experience Hands-on experience operating VMware vDefend and Avi ALB Strong troubleshooting skills in virtualised networking and security environments Experience working within ITSM processes such as incident, problem, and change management A good understanding of security monitoring, alerting, and response processes We Are Ingram Micro Ingram Micro ...

have high levels of accuracy, attention to detail and a strong work ethic. Previous experience in administration and warehouse management systems SAP, Service Now, ITSM, WMCS, Excel, Word and Outlook, experience with customer web portal would be highly desirable although full training and mentorship will be provided. To be successful ...

switching Wireless & WAN Juniper Mist Teltonika 4G/5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP/API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects ...

switching Wireless & WAN Juniper Mist Teltonika 4G/5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP/API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects ...

Linux Administration, HPC Environments/Clustering, Ansible, Puppet, GitLab, Terraform, Containerisation, Docker, Kubernetes, OpenStack, CI/CD, Scripting in Bash/Python/Perl, ITSM tools, Jira, Cloud Administration, Virtualisation, GPU Technologies, RAID Technologies, Oil Immersion Cooling, CCRBs. Relevant certifications: LPIC-2/3, CompTIA Linux+, ITIL Foundation. What Makes ...

Sales Executive/BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 per year Start Date: ASAP An exciting opportunity has arisen with a ...

role plays a key part in ensuring technology is reliable, well-governed, and user-focused. You will manage a team of three, overseeing IT Service Management and infrastructure for around 180 laptops, 170 Android devices, and a range of supporting systems. The service supports staff with varied levels of technical ...

Partners Maintain strong forecasting and pipeline discipline Profile 12+ years enterprise technology sales experience Proven track record closing £1m+ ARR enterprise deals Background in ITSM, workflow automation or enterprise platforms Experienced in consultative, multi-threaded sales cycles Strong executive presence and commercial acumen Interested? Apply directly or message ...

design and validation experience Comfortable with containers, CI/CD, and cloud deployment (Azure preferred) Nice to Have Experience with incident/case/ITSM systems Exposure to cybersecurity concepts Experience scaling APIs for analytics (e.g. columnar databases, search platforms) Messaging/event systems (Kafka, RabbitMQ, Service Bus) Previous mentoring ...

full sales lifecycle end-to-end — from prospecting and qualification through value positioning, proposal development, negotiation, and deal closure. Position ServiceNow solutions (ITSM, ITOM, ITAM, CSM/CRM, IRM, and AI-enabled capabilities) as catalysts for business transformation, focusing on measurable business outcomes rather than technical features. Develop and execute ...

your shifts, ensure tickets are managed appropriately, and contribute to maintaining high levels of customer satisfaction. The role also requires strong adherence to IT service management best practice, including SLA compliance, accurate ticket documentation, effective communication, and cross-team collaboration to resolve complex issues. Key Responsibilities Support the Shift Leader … represent the Service Desk professionally. Solid troubleshooting capability across hardware, software, and enterprise technologies such as Microsoft 365, VDI, and collaboration tools. Familiarity with ITSM tools (e.g., ServiceNow or Jira Service Management) and good understanding of ticket management best practices. Calm, organised, and able to handle pressuretraits essential for progressing ...