251 to 275 of 788 ITSM Jobs in the UK

team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯

team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯

team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯

methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Personal Attributes: Strong interpersonal and communication skills with the ability to build relationships and influence stakeholders. Highly detail-oriented and More ❯

financial services industry. Required experience Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks Strong desire for service management tools (ITIL, ITAM, ITSM) Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge of Microsoft More ❯

financial services industry. Required experience Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks Strong desire for service management tools (ITIL, ITAM, ITSM) Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge of Microsoft More ❯

working with MRI Evolution is preferred Experience using SQL, with an understanding of Microsoft SQL Server, is preferred Experience of working within an IT service management framework; specifically incident, request, problem and change management Experience of working with applications across a variety of architecture/platforms, including on-premise and More ❯

as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of ITSM Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. More ❯

better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with occasional in-person More ❯

better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with occasional in-person More ❯

service is supported by the IT. • Service Management experience within a large organisation and meaningful experience in IT Operational Management. • Proven dedication to IT Service Management standard methodologies, along with a track record of delivering continuous improvement in a customer centric environment. • ITIL Foundation V3 or V4 and a fundamental More ❯

Databases, ATG, Applications. Windows server, Linux, VMware, Storage, Networks. End-User devices, Windows OS, Office 365, Collaboration tools. Active Directory, Identity, PAM, Security. IT Service Management, Service Now, monitoring, asset management. Experienced in delivering significant technical and non-technical change. Well-developed understanding of financial management processes and cycles, including More ❯

skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules - Primary: FICO, SD. Secondary More ❯

various hospital locations. Collaborate with other Digital Services teams including Service Desk, Desktop Support, and Infrastructure. Accurately maintain asset records and configuration documentation using ITSM tools. Ensure equipment installations and support align with Trust SLAs and governance standards. What Were Looking For: Proven experience in IT support environments (ideally 5+ More ❯

multi-regional environments, ideally in financial services, utilities, large-scale retail, service providers, or similar industries. Operational Expertise : A strong understanding of ITIL, IT Service Management, and governance practices. Exceptional Communication : Skills to effectively engage stakeholders at all levels and build trust. Growth Mindset : A passion for continuous learning, innovation More ❯

infrastructure experience across: Hardware (compute, storage, network); Virtualisation; Software-defined-Networking; Software-defined-Storage; Public cloud; Containerisation. An understanding of IT operations in an ITSM context (ideally ITIL qualified to at least foundation-level). Broad understanding of software development principles and associated SDLC (Software Development Life Cycle) tooling. Experience More ❯

of T-SQL (MS SQL) and/or PL/SQL Knowledge of minor programming or scripting (.NET/PowerShell) Experience using an IT Service Management Tool (e.g. SCSM, Service Now) Ability to engage and communicate effectively with the business and customer Experienced in an application support role The following More ❯

What you can expect to get out of the opportunity: An excellent opportunity to build subject matter expertise Hands-on experience of the IT Service Management sector Client engagement experience and development of consulting skills Variety of experiences to help you shape your future career Industry recognised training and certification More ❯

ability to talk with both business & technical stakeholders. Cloud Native Development and Serverless Computing (Web apps, Azure Functions, Logic Apps, API Management, Application Gateway) ITSM Processes Having a good understanding of Network, DRP plan and hosting optimization an asset. Master agile methodologies & ways of working Our mix of benefits For More ❯

or V4 is preferred but not essential to manage the full service lifecycle effectively, from design to transition to continuous improvement. Working experience of ITSM tooling, preferably ServiceNow Proven track record of working with an outsourced delivery model for service. Working experience of Jira and Confluence Excelling in your approach More ❯

have experience Experience of working in an ITIL environment and contributing to the continual service improvement culture nice to have Experience of using an ITSM tool nice to have More ❯

Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where More ❯

Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where More ❯

service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed and calls are managed according to priority. Ensure that ITSM calls are directed to the correct support teams in a timely manner, if not under the scope of the Service Desk. Liaise directly with business More ❯

and other IT helpdesk tasks. You will work alongside Infrastructure, Communications, iSeries, and Development Teams, contributing to projects such as new imaging processes and ITSM tools in 2024. Main Skills and Responsibilities: Provide onsite IT support from Monday to Friday, 08:00am - 5:30pm (UK time). Support ad-hoc More ❯