276 to 300 of 958 ITSM Jobs in the UK

services or banking sector experience, which is highly desirable. Apply knowledge of technology platforms, cloud services, infrastructure, and enterprise applications. Demonstrate familiarity with IT service management and operational frameworks. Bring experience working within highly regulated environments. Hold relevant certifications such as Agile, Scrum Master, SAFe, PRINCE2, PMP, MSP, or equivalent. ...

supporting enterprise application architectures across application, database, and infrastructure layers.* Knowledge of platform configuration management, system integration, and environment management.* Experience supporting enterprise IT service management frameworks (incident, problem, change).* Familiarity with technical governance, change management processes, and architecture documentation.* Experience working in Agile delivery environments.This ...

your own to deliver complex installations of the toolkit Strong understanding of ITIL concepts including process knowledge in all service lifecycles Experience with integrating ITSM tools with external interfaces Experience with infrastructure and application discovery tools. Strong understanding of Event Mgmt. and prior experience of integration with Monitoring solutions Comprehensive ...

customer-facing SAP consulting experience and 8+ years in enterprise architecture, solution design, or SAP implementation, with exposure to pre-sales, service delivery, ITSM, and SAP operations. Where You Belong Sovereign Cloud solutions help organisations meet evolving data privacy, residency, compliance, and sovereignty requirements while accelerating their cloud transformation journey. ...

certificates, and authentication services A solid understanding of enterprise networking concepts including routing, firewalls, proxies, VPNs, and network security Experience working within structured IT service management and change control environments Strong communication skills and the ability to work effectively with both technical and non‐technical stakeholders Desirable Experience Microsoft Entra ...

least-privilege controls. Produce high-quality HLDs, LLDs, security architecture documentation and implementation runbooks. Integrate PAM solutions with Active Directory/LDAP, SIEM and ITSM platforms. Conduct security assessments, identify gaps and recommend remediation. Support audit, compliance and security assurance requirements. Provide technical leadership, mentoring and stakeholder engagement across secure ...

operational readiness standards, continuously improving incident response processes and tooling. Drive AI-assisted incident and problem management, change management and risk management across ITSM activities. Automate operational processes, including incident response, failover, scaling and recovery. Implement self-healing mechanisms using auto-remediation, event-driven workflows and AI/ML-assisted ...

Architect within ServiceNow environments. Demonstrable experience leading ServiceNow migration projects, ideally involving on‐premise deployments. Strong understanding of ServiceNow platform architecture, integrations, workflows, CMDB, ITSM, ITOM, and associated modules. Experience designing and delivering enterprise‐scale ServiceNow solutions within complex organisations. Strong knowledge of infrastructure, networking, cloud, and hybrid technology environments. ...

software and cloud-based services. Acting as an escalation point within the IT team for incidents and service requests. Managing and reporting from an ITSM platform, including service performance metrics and continual service improvement. Performing root cause analysis to prevent recurring issues, documenting solutions and procedures. Developing and maintaining technical ...

supporting Windows and Microsoft 365/Azure, including Active Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs ...

Strong expertise in platform customization, integration, and workflow automation. Technical Skills ServiceNow Modules Experience in one or more of the following: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Service Catalog Employee Center/HR Service Delivery (HRSD) Customer Service Management (CSM) Governance, Risk & Compliance ...

Microsoft 365 administration and troubleshooting expertise Knowledge of Entra ID , Active Directory , Intune and user management Excellent customer service, documentation and ticket management skills ITSM Tools ( ServiceNow Beneficial) #J-18808-Ljbffr ...

service delivery Strong technical skills in Apple devices, Google Workspace, Microsoft 365, networking and cloud services Good working knowledge of ITIL practices Experience with ITSM or PSA tools Data driven approach to reporting on and improving service performance Ability to use AI tools in everyday work Ideally have experience with ...

least 3 years in a leadership role managing multi-regional teams. Strong technical knowledge of IT infrastructure, systems, and support tools. Experience with ITSM frameworks (e.g., ITIL) and service management platforms. Proven ability to manage and lead teams in a multicultural and geographically dispersed environment. Excellent communication, negotiation, and interpersonal ...

hardware, Telephony, software, systems, and network infrastructure via telephone, portal, remote tools, and onsite visits. Log and manage complex user support requests within the ITSM system, ensuring accurate and detailed information is captured to support effective resolution. Install, configure, and maintain desktop hardware and software in line with Trust standards. ...

supporting Windows and Microsoft 365/Azure, including Active Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine ...

party suppliers. Strong governance and documentation skills. Experience presenting to senior management. Understanding of technology infrastructure, cloud services and business applications. Experience using IT Service Management tools. Skills The job holder requires: Strong understanding of application lifecycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident ...

articulate technical issues and their impact to both technical and non-technical audiences, and to provide timely updates on incident progress. Experience using an ITSM/ticketing system (e.g. ServiceNow) for incident management, request fulfilment and problem tracking. A proactive, solution-oriented approach with strong attention to detail ...

technical requirements and providing recommendations. Identify opportunities to improve clients’ infrastructure, security and ways of working. Maintain clear documentation and follow structured IT service management processes. Keep up to date with emerging technologies, including AI and how these can be practically applied within client environments. What We’re Looking ...

including switches, routers, servers and cabling. Creating and maintaining knowledge base articles and standard operating procedures. Working to agreed service levels and recognised IT service management practices. Travelling periodically to other company sites to provide hands-on IT support. About YouWe're looking for someone with at least one year ...

problem-solving skills, with the ability to manage multiple priorities and work effectively within a team. Desirable Criteria Understanding of cybersecurity principles, IT service management or compliance frameworks. Knowledge of digital transformation, automation or IoT concepts. Interest in aerospace, engineering or other highly regulated industries. Recruitment Process Stage 1 - Application ...

problem-solving skills, with the ability to manage multiple priorities and work effectively within a team. Desirable Criteria Understanding of cybersecurity principles, IT service management or compliance frameworks. Knowledge of digital transformation, automation or IoT concepts. Interest in aerospace, engineering or other highly regulated industries. Recruitment Process Stage 1 - Application ...

## IT Service Management SpecialistApply: This position is a hybrid of office/remote working: United Kingdom - Milton Keynes: Full time: Posted Yesterday: End Date: October 20, 2026 (5 days left to apply): RQ116394**Entity:**Technology**Job Family Group:**IT&S Group**Job Description:****Please note that roles based … chance to shape how ITSM capabilities drive value across the enterprise. ## Let me tell you about the role As an **IT Service Management Specialist**, you will be part of a **high-performing global team** dedicated to delivering the Technology Support service portfolio, including defining and documenting service offerings ...

need: Proven hands-on Freshservice administration experience Strong workflow automation and integration skills Good ITIL and service management knowledge Experience rolling out ITSM beyond IT (HR, Facilities, Finance) Confidence working with technical and non-technical stakeholders Central London, hybrid (4 days onsite) £550 - £600 per day, Outside IR35 6 months ...