326 to 345 of 345 ITSM Jobs in the UK

responsible for proactively identifying, targeting and winning new business, owning the full sales cycle. You’ll have experience selling either SAAS-based ITSM platforms or ITSM professional services. Responsibilities: Prospect, qualify and close new business opportunities across enterprise and mid-market accounts Own end to end sales cycles: outreach, discovery … senior stakeholders Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets Skills: Proven experience selling SAAS ITSM solutions or ITSM services Strong track record of new business sales and consistently achieving targets Excellent communication, negotiation and relationship building skills Demonstrated success ...

leading gaming company seeks a Head of Service Management in Manchester to lead the strategic delivery of ITSM capabilities. You will drive service operations, ensure efficient service delivery, and champion a service-oriented culture. The ideal candidate will have significant senior level experience in ITSM, solid knowledge of ITIL ...

ownership of enterprise platform services (not projects or products) Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management Experience operating within ITSM frameworks (incident, problem, change, release governance) Ownership of service governance, reporting, and continuous improvement at scale Exposure to vendor-managed services and supplier governance Experience managing … distributed and business-critical.Key experience required includes: Ownership of platform or domain-level services (cloud, data, SaaS, or infrastructure platforms) Strong grounding in IT service management (ITIL) and operational governance Experience defining and managing SLAs, SLOs, KPIs, and service performance frameworks Exposure to vendor-managed environments and supplier governance Strong ...

demonstrate: End-to-end ownership of enterprise data applications Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management Experience operating within ITSM frameworks (incident, problem, change, release governance) Ownership of service governance, reporting, and continuous improvement at scale Exposure to vendor-managed services and supplier governance Experience managing … globally distributed and business-critical.Key experience includes: Ownership of platform or domain-level services (cloud, data, SaaS, or infrastructure platforms) Strong grounding in IT service management (ITIL) and operational governance Experience defining and managing SLAs, SLOs, KPIs, and service performance frameworks Exposure to vendor-managed environments and supplier governance Strong ...

Title: ServiceNow Developer Location- United Kingdom (Remote) Contract (Inside IR35) Key Responsibilities: Develop and customize solutions across ServiceNow modules including ITSM, ITOM, HRSD, CMDB, Asset Management, PPM/SPM, and GRC Design workflows, business rules, UI policies, and integrations within the ServiceNow platform Maintain and enhance CMDB and ensure data … into technical solutions Troubleshoot and resolve platform issues, ensuring optimal performance Required Skills: Strong experience in ServiceNow development and administration Hands-on expertise in ITSM, ITOM, HRSD, CMDB, Asset Management, PPM/SPM, and GRC modules Proficiency in JavaScript (ServiceNow scripting) and good knowledge of Java Experience with databases like ...

Deliver end-to-end process improvements across order-to-cash, procure-to-pay, and service lifecycle management. Oversee systems integration across CRM, ERP, and ITSM platforms. Strengthen financial controls, reporting, and automation. Manage stakeholders, governance, risks, and programme delivery through PMO structures. Drive change management and user adoption across cross … transformation programmes. Strong understanding of finance, service delivery, and systems integration. Skilled in stakeholder management, governance, and process optimisation. Experience with CRM, ERP, and ITSM platforms (e.g., Salesforce, NetSuite) is desirable. Background in Managed Services, VAR, Systems Integration, or technology-led organisations is advantageous. PRINCE2, APM, or equivalent certification preferred. ...

HaloITSM Configure and maintain core platform components including forms, fields, notifications, workflows, queues, permissions and automations Assist with the design and optimisation of ITSM processes within HaloITSM, including incident, request, problem, change and asset management Gather and interpret client requirements and translate them into effective HaloITSM configuration changes Support platform … HaloITSM functionality and how it supports service management operations Experience troubleshooting platform issues and supporting users effectively Good understanding of ITIL concepts and core ITSM processes across the service lifecycle Exposure to integrations between HaloITSM and external tools or interfaces Basic understanding of REST APIs and system integration principles would ...

Network Engineer Certain Advantage is hiring for a Network Engineer for a permanent position based in Leek Wootton. This role requires on-site work, along with travel across the Warwickshire area. The company: Were working ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...

future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) – process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future … business and technology – translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows ...

current with platform innovations. Experience and Qualifications: 3+ years of technical experience delivering ServiceNow implementations. Strong technical proficiency across core ServiceNow modules such as ITSM, CSM, ITOM. Hands-on experience configuring workflows, integrations, scripting, UI policies, service catalogues, and automation. Good knowledge of Agile delivery practices such as Scrum … Scaled Agile. ServiceNow Certified System Administrator required. 2+ ServiceNow CIS certifications (CSM, ITSM, FSM, ITOM preferred). Experience in consultancy or partner environments working directly with customers. Ability to facilitate technical discussions and lead design workshops with technical and business stakeholders. Location and Travel: May require travel to customer sites ...

Owning architecture across large-scale ServiceNow programmes Leading client engagements and acting as a trusted advisor Driving solution design across modules such as ITSM, ITOM, CSM, HRSD, SPM Mentoring and leading teams of Architects, Consultants, and Developers Contributing to practice growth, capability building, and go-to-market strategy What they … looking for: Proven experience as a ServiceNow Architect in complex environments Strong stakeholder management skills (up to C-level) Broad module exposure (ITSM, ITOM, CSM, HRSD etc.) Background in consulting or large-scale transformation delivery Why join: One of the largest and most established ServiceNow practices in the UK Major ...

Role: SAP/ITSM Implementation Specialist Rate: £600 - £675 inside IR35 Location: Remote with limited travel to Reading Duration: 4 months Clearance: SC We are seeking an experienced SAP/ITSM Implementation Specialist to support the development and delivery of key business systems within a high-profile programme. Key Responsibilities … Support the creation of key procurement documentation, including technical specifications and Statements of Work (SOW). Essential Skills & Experience: Proven experience in SAP and ITSM implementation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built ...

ITSM Consultant (ServiceNow or Halo) Remote (UK-based) | Occasional travel to London & client sites £70,000-£75000 depending on experience Exalto consulting are currently recruiting for a permanent ITSM consultant this is servicenow or Halo, this will be remote working and paying £70,000-£75,000 + 15% bonus depending … experience. Skills and Experience • Expert level installation, configuration and support experience of ITSM Tooling solutions (this may include any of the leading platforms. i.e. ServiceNow or Halo •Strong understanding of ITIL concepts including process knowledge in all service lifecycles (ITIL advanced certifications are preferred, at least ITIL v3 foundation.) •Experience ...

considering sending an application, make sure to hit the apply button below after reading through the entire description. Role: SAP/ITSM Implementation SpecialistRate: £600 - £675 inside IR35 Location: Remote with limited travel to Reading Duration: 4 months Clearance: SC We are seeking an experienced SAP/ITSM Implementation Specialist … Support the creation of key procurement documentation, including technical specifications and Statements of Work (SOW). Essential Skills & Experience: Proven experience in SAP and ITSM implementation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built ...

offices to provide on-site support and provide remote hands as required Track and document details of work performed including resolution steps in the ITSM Regularly review and update incidents and requests, ensuring that all are dealt with in a timely and efficient manner and the colleague is kept … date Maintain Knowledge Base articles in our ITSM Work outside of normal working hours as necessary to participate in project work and/or assist with major service outages Knowledge, Skills & Experience: Will have a proven background in information technology and will possess the following skills and experience: Dynamic personality ...

problem management reporting Contribute to reducing incidents through improved reporting insights Deliver cross-training to global users (UK, Singapore, New York) Collaborate within ITSM/ITIL frameworks (incident & lifecycle management) Required Skills & Experience Expert-level Power BI development and reporting experience Strong experience working with large, complex reporting environments Hands … experience with JIRA (essential) Solid understanding of ITSM/ITIL processes (incident & problem management) Ability to translate data into actionable insights and reporting improvements Experience supporting global teams and delivering training Additional Information Remote-first role with occasional London-based meetings Automation is not a current focus—core reporting expertise ...

most engineering authority, you will be responsible for designing, building, and integrating scalable, secure, and automated systems across their Salesforce (CRM), NetSuite (ERP), Halo (ITSM), and middleware platforms. This is a permanent, full-time position with a competitive salary range of £70,000 to £85,000 per annum. This … expertise in .NET, C#, ASP.NET, Salesforce, NetSuite, Halo, and middleware technologies. Proven track record of designing and implementing secure, scalable integrations between CRM, ERP, ITSM, and BI platforms. Proficiency in JavaScript, SQL, HTML/CSS, Git, and DevOps tooling to build robust, automated solutions. Ability to lead cross-functional teams ...

most engineering authority, you will be responsible for designing, building, and integrating scalable, secure, and automated systems across their Salesforce (CRM), NetSuite (ERP), Halo (ITSM), and middleware platforms. This is a permanent, full-time position with a competitive salary range of £70,000 to £85,000 per annum. This … expertise in .NET, C#, ASP.NET, Salesforce, NetSuite, Halo, and middleware technologies. Proven track record of designing and implementing secure, scalable integrations between CRM, ERP, ITSM, and BI platforms. Proficiency in JavaScript, SQL, HTML/CSS, Git, and DevOps tooling to build robust, automated solutions. Ability to lead cross-functional teams ...

take technical ownership within a large transformation programme. The role focuses on designing, building, and integrating scalable and automated solutions across CRM, ERP, ITSM, and middleware platforms. You will remain actively involved in development while setting technical standards and guiding solution design across multiple systems. This role suits someone … enjoys owning complex integrations and helping modernise core business platforms. Key Responsibilities: Act as the technical lead across CRM, ERP, ITSM, and integration platforms Design and build scalable, secure, and well‐structured solutions Develop and customise applications across Salesforce, NetSuite, ITSM platforms, and middleware Build and maintain integrations using APIs ...