326 to 350 of 958 ITSM Jobs in the UK

Line engineers. Your role will involve assisting high profile user community, and daily contact with customers and stakeholders utilising the IT Service Management Toolset. This post is fulltime office based. Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line ...

needs of partners, customers and the wider business. We’ll look to you to bring your proven experience leading technology operations or IT service management in a complex, multi-site environment, ideally within retail, hospitality or another consumer-facing sector with experience managing operational risk, service continuity and technology resilience ...

house style guide to ensure technical, grammatical, and typographical accuracy of the documentation. Knowledge base governance; Maintain structure, tagging, and lifecycle of IT Service Management and Support content derived from Product User Guides. Enablement feedback loops; Use training insights to refine documentation and improve clarity. Process improvement; Enhance documentation workflows ...

/or IFS Cloud Proficiency in ERP development tools and PL/SQL coding Understanding of Crystal reporting tools ITIL Foundation certification in IT Service Management Oracle Database 12c R2: SQL and PL/SQL Fundamentals certification or equivalent Background working as an ERP Specialist within a service or maintenance ...

managing telecommunications carriers, circuit providers and audiovisual service partners. An understanding of enterprise audiovisual technologies, meeting room standards and operational support models. Strong IT service management, major incident, problem management and operational risk capabilities. Strong communication skills, with the ability to explain service risks and investment requirements to senior stakeholders. ...

equivalent regulated and contractually controlled environment. Experience of cyber security, security accreditation, secure infrastructure, restricted environments or security‐constrained delivery. Knowledge of IT Service Management, service transition and operational readiness. Experience managing subcontractors, third‐party suppliers and partner organisations. Experience supporting bids, mobilisation and bid‐to‐delivery transition. ...

equivalent regulated and contractually controlled environment. Experience of cyber security, security accreditation, secure infrastructure, restricted environments or security-constrained delivery. Knowledge of IT Service Management, service transition and operational readiness. Experience managing subcontractors, third-party suppliers and partner organisations. Experience supporting bids, mobilisation and bid-to-delivery transition. ...

storage and Entra ID Manage Windows Server, Active Directory, DNS and DHCP Support Microsoft 365, including Exchange Online and SharePoint Work tickets through an ITSM/PSA platform to SLA Assist with backup, disaster recovery and migration projects What you'll need Proven 2nd line experience, ideally within ...

processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding, and develop scripts that remove manual effort Set the standards - define monitoring policies, best practice ...

services or banking sector experience, which is highly desirable. Demonstrate knowledge of technology platforms, cloud services, infrastructure, and enterprise applications. Show familiarity with IT service management and operational frameworks. Bring experience working within highly regulated environments. Hold relevant certifications such as Agile, Scrum Master, SAFe, PRINCE2, PMP, MSP, or equivalent ...

VMDR Expert serves as an architect,, strategic analyst and technical operator — combining vulnerability lifecycle management with exploit intelligence, detection automation, and cross-functional coordination (ITSM). You’ll lead how Armis detects, prioritizes, and responds to vulnerabilities across customer environments, infrastructure, SaaS ecosystems, and the Armis platform — ensuring our customers ...

enterprise technologies, with experience of solutions such as Microsoft 365; SharePoint, Power Platform, Power Automate, Power BI along with Blue Prism (RPA), Halo ITSM, ERP platforms such as Unit4, and broader integration and workflow technologies. You are excited by innovation and emerging technologies, with the ability to turn opportunities ...

experience in Vulnerability management and incident response and security operations escalation Understanding of SIEM platforms, detection engineering, and Vulnerability alert management Familiarity with ITSM tooling, ideally ServiceNow Strong stakeholder management and reporting capability Understanding of regulated environments (MOD, HMG, Defence primes, or similar) Desirable Exposure to large-scale programmes (e.g. ...

needs, document requirements, and support ServiceNow initiatives through analysis and user stories. Strong stakeholder management, analytical and communication skills are essential, with familiarity in ITSM/ITOM/CSM modules and Jira/Confluence. #J-18808-Ljbffr ...

least privilege security principles. Experience implementing privileged session isolation, monitoring, recording and secure credential vaulting. Experience integrating CyberArk with Active Directory, LDAP, SIEM and ITSM platforms. Strong understanding of enterprise security frameworks, standards and compliance requirements. Excellent stakeholder engagement, communication and technical leadership skills. Ability to operate independently across both ...

Cloud Financial Management specialty SaaS/ISV experience with multi-tenant cost allocation and hybrid infrastructure economics Knowledge of ITFM/TBM frameworks, ITSM/CMDB tools, and asset lifecycle management Experience with FinOps tooling such asCloudHealth,Cloudability, Spot.io,nOps, or similar Understanding of EKS/Kubernetes cost attribution ...

classified or regulated systems, including integration with identity, security monitoring, SIEM, and Windows services. Background with Agile or DevOps-oriented teams, infrastructure monitoring and ITSM tooling, hybrid on prem and cloud environments, and familiarity with NCSC guidance, Secure by Design, Zero Trust, and UK government security frameworks. Sounds like ...

engagements focused on reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning ...

ServiceNow Architect, ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models ...

great fit: ServiceNow Architect, ServiceNow Solution Architect, ServiceNow Technical Architect, ServiceNow Design Authority, ServiceNow Lead Developer, ServiceNow Consultant, ServiceNow Platform Architect, Now Platform Architect, ITSM Architect, ITOM Architect, ServiceNow Integration Specialist, ServiceNow Developer, CSA, CIS, ITIL, SaaS Architect, Enterprise Architect (ServiceNow), SC Cleared ServiceNow. Deerfoot Recruitment Solutions ...

Technical Architect, Solution Architect, or Lead Architect within ServiceNow environments. Demonstrable experience leading large-scale ServiceNow migration programmes. Strong knowledge of ServiceNow architecture, including: ITSM ITOM CMDB Workflows Platform integrations Experience designing and delivering enterprise-scale ServiceNow solutions. Strong understanding of infrastructure, networking, cloud, hybrid, and on-premise technology environments. ...

Technical Architect, Solution Architect, or Lead Architect within ServiceNow environments. Demonstrable experience leading large-scale ServiceNow migration programmes. Strong knowledge of ServiceNow architecture, including: ITSM ITOM CMDB Workflows Platform integrations Experience designing and delivering enterprise-scale ServiceNow solutions. Strong understanding of infrastructure, networking, cloud, hybrid, and on-premise technology environments. ...

external delivery teams to ensure end-to-end service continuity. Knowledge, Skills, and Experience Business & Technical Knowledge Strong understanding of IT Service Management (ITSM) principles and ITIL best practices . Experience using ITSM tools such as ServiceNow or equivalent platforms. Awareness of IT operations, infrastructure, and cybersecurity standards. Personal Attributes ...

responsibilities Act as the Single Point of Contact (SPOC) for IT support requests. Log, categorise, prioritise and manage incidents and service requests through the ITSM platform. Provide first-line diagnosis and resolve common technical issues using documented procedures and knowledge articles. Complete password resets, account unlocks and user account administration. … Help Desk or customer support environment. Excellent customer service and communication skills. Strong troubleshooting and problem-solving abilities. Experience using an IT Service Management (ITSM) tool. The ability to prioritise workloads and manage multiple tasks effectively. Strong written and verbal communication skills. Good attention to detail and organisational skills. ...

constructively at all organisational levels. Experience using data, metrics and customer insight to improve service quality, colleague experience and operational effectiveness. Experience with modern ITSM platforms and service management tooling. Nice to have: ITIL certification Experience operating within a global or multi-regional organisation Experience of leading service teams through ...