ITSM Jobs in the UK

401 to 425 of 550 ITSM Jobs in the UK

ERP Service Delivery Manager

London, South East, England, United Kingdom
Hybrid / WFH Options
Marks Sattin
working - 3 days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application and More ❯
Employment Type: Full-Time
Salary: £80,000 - £90,000 per annum
Posted:

ITSM Engineer

United Kingdom
Hybrid / WFH Options
RP International
One of our clients currently seek a ITSM Engineer to join their dynamic team on an initial 6 month contract. This role is fully remote. Key components: Strong experience with ITSM tools (e.g., ServiceNow) Proficiency in scripting for automation and customization. Familiarity with API integrations and web services (REST/SOAP). Solid understanding of ITIL framework and service management … principles. Experience with CMDB, asset management, and service catalog setup. Administer and support the ITSM platform, including configuration, customization, and ongoing optimization. Work closely with internal stakeholders to gather requirements and translate them into functional ITSM workflows. Manage and maintain ITSM modules such as Incident, Problem, Change, Request, CMDB, and Knowledge Management. Should this role speak to you, kindly send More ❯
Posted:

ServiceNow Managed Service Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
UP3 - ServiceNow Elite partner
Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate examples More ❯
Posted:

Director - Product Management (London)

Highgate, Greater London, UK
Freshworks
serve more than 65,000 companies – from startups to public companies – that rely on Freshworks software-as-a-service to enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), and Freshchat (AI-powered bots), all supported by More ❯
Employment Type: Full-time
Posted:

Director - Product Management (London)

london, south east england, united kingdom
Freshworks
serve more than 65,000 companies – from startups to public companies – that rely on Freshworks software-as-a-service to enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), and Freshchat (AI-powered bots), all supported by More ❯
Posted:

Head of Product - Service Now

London, United Kingdom
Capita
platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Product - Service Now (London)

London, UK
Capita
platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy More ❯
Employment Type: Full-time
Posted:

Head of Product - Service Now (London)

london, south east england, united kingdom
Capita
platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy More ❯
Posted:

IT Team Leader

Stalybridge, Cheshire, North West, United Kingdom
1TECH STAFFING LIMITED
platform services, including CI/CD pipelines. Proven leadership in IT service environments, with experience mentoring and managing teams. ON prem and cloud based infrastructure support experience Familiarity with ITSM tools - ITIL/ITSM certification preferred. Beneficial skills: Experience with Tableau or similar analytics platforms. Background in enterprise-scale digital transformation or platform modernisation. Whats On Offer: A collaborative, people More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Service Catalogue Delivery Manager - SC CLEARED

Wiltshire, South West, United Kingdom
Experis
to maintain operational integrity. What We're Looking For: Must be SC Cleared A proven track record in Service Delivery Management MUST HAVE Service Catalogue and Integration Management experience ITSM expertise Must be from a Defence or Military background Experience in customer management and relationship-building. Strong knowledge of technical environments and service delivery . Ability to drive commercial governance More ❯
Employment Type: Contract
Posted:

Senior IT Auditor - FTSE 100 Technology

London, South East, England, United Kingdom
auricoe
reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Senior IT Auditor

London, South East, England, United Kingdom
auricoe
reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Service Delivery Analyst

United Kingdom
Hybrid / WFH Options
Network IT
SOC tooling (SIEMs, EDRs e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. Ability to translate technical terminology to non-technical stakeholders. Exposure to an ITSM - preferably Jira. Previous experience generating customer facing reports. Excellent communication - written and face-to-face. More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Service Delivery Analyst

New Works, Telford, Shropshire, England, United Kingdom
Hybrid / WFH Options
Network IT
SOC tooling (SIEMs, EDRs – e.g. Sentinel, CrowdStrike, Defender). A knowledge and understanding of common SOC threats. Ability to translate technical terminology to non-technical stakeholders. Exposure to an ITSM - preferably Jira. Previous experience generating customer facing reports. Excellent communication - written and face-to-face. More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Software Asset Management Systems Specialist (m/f/d)

London, United Kingdom
Just Eat Takeaway.com
etc. Strong grasp of software licensing models, SaaS lifecycle management, and optimization strategies. Solid technical background in tool integration, APIs, data normalization, and dashboard/report creation. Familiarity with ITSM platforms, CMDBs, SCCM, SSO systems, and procurement tools. Knowledge of vendor audit processes and entitlement management. Excellent communication, project management, and cross-functional collaboration skills. Relevant certifications (e.g., CSAM, ITAM More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT&D Product Stream Architect

Slough, Berkshire, United Kingdom
Reckitt Benckiser LLC
of shared infrastructures and platforms to reduce costs and improve information flow. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Trainee Microsoft Engineer Apprentice (Integral IT)

Unit 1, Knaresborough, England
INTEGRAL IT SERVICES LTD
will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician: Maintenance or repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades The More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Tech functional consultant-L1-Service Now

United Kingdom
Test Triangle Ltd
Participate in DevOps ceremonies such as sprint planning, show and tell, and sprint review, providing valuable input. Qualifications and Experience: Demonstrable experience developing on the ServiceNow platform, particularly with ITSM and ITOM modules, including designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as Java. Preferably experienced More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ServiceNow Analyst

Hertfordshire, England, United Kingdom
ALTERED RESOURCING LTD
and supported in an efficient way according to SLA’s with the support of the 3rd Party ServiceNow Development company. Acting with consultative approach on Service Now platform and ITSM best practices What are we looking for? Degree qualified desirable ServiceNow certifications a must ITIL Certifications ideally at advanced level Good knowledge of a broad range of IT technology platforms … products, services. Demonstrated experience working in IT ideally Service Desk Demonstrated experience working with ServiceNow toolset at developer level Experience of implementing and supporting ServiceNow ITSM, ITOM as minimum with additional module experience a bonus e.g., ITBM, CSM, HR Experience of ITSM best practice frameworks and implementation of these, ideally from an IT support/ServiceDesk background Experience in upgrades More ❯
Employment Type: Contractor
Rate: Competitive salary
Posted:

Asset and Configuration Manager

Shoreham-by-sea, Sussex, United Kingdom
Hybrid / WFH Options
Focus Group
Configuration Item) types, relationships, and levels of control. Tooling Expertise: Experience with ServiceNow, or similar. Comfortable integrating asset/configuration tools with discovery systems, CI/CD pipelines, and ITSM tools. Key Metrics: Asset Inventory Accuracy CMDB Accuracy Rate Time to Resolve Asset-Related Incidents Why Join Us? At Focus Group, we know our people are our greatest asset. We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Team Leader

Bedford, Bedfordshire, United Kingdom
Service Express, Inc
ambitious goals, prioritize effectively, and align team efforts with broader business objectives Technical Acumen: Familiarity with IBMi (iSeries) and/or Intel platforms, along with a solid understanding of ITSM/ITIL practices Strong Communication: Ability to engage confidently with both technical and non-technical stakeholders, building trust and fostering collaboration across teams Data-Driven Decision Making: Skilled in analyzing … ambitious goals, prioritize effectively, and align team efforts with broader business objectives Technical Acumen: Familiarity with IBMi (iSeries) and/or Intel platforms, along with a solid understanding of ITSM/ITIL practices Strong Communication: Ability to engage confidently with both technical and non-technical stakeholders, building trust and fostering collaboration across teams Data-Driven Decision Making: Skilled in analyzing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ServiceNow Technical Delivery Consultant

Hertfordshire, England, United Kingdom
Interquest
ServiceNow Technical Delivery Consultant Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management systems. The IT service management system employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of … upgrades (Team Connect, CISCO Smart Bonding) and manage deployment of code to ensure consistency across the platforms. Perform Patch testing and maintenance along with monitoring the Performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures. Ability to adapt quickly to dynamic team environments More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

ServiceNow Technical Delivery Consultant

Hertfordshire, South East, United Kingdom
InterQuest Group (UK) Limited
ServiceNow Technical Delivery Consultant Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management systems. The IT service management system employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of … upgrades (Team Connect, CISCO Smart Bonding) and manage deployment of code to ensure consistency across the platforms. Perform Patch testing and maintenance along with monitoring the Performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures. Ability to adapt quickly to dynamic team environments More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Warehouse Warranty Line Operative

Hatfield, Hertfordshire, England, United Kingdom
Click Digital
will work with the wider team to support processing and claiming warranty for different vendors ie HP, Lenovo and Dell. Main Responsibilities Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising the RMA) whilst being aware More ❯
Employment Type: Contractor
Rate: £16.92 per hour
Posted:

Onsite Network Engineer

Reading, Oxfordshire, United Kingdom
Roc Technologies
and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform basic configuration and installation of network devices. Act as remote More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
ITSM
10th Percentile
£26,250
25th Percentile
£31,750
Median
£45,000
75th Percentile
£67,500
90th Percentile
£90,000