451 to 475 of 707 ITSM Jobs in the UK

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

systems. Qualifications Strong background in ServiceNow modules, architecture, and integrations. Active UK security clearance required. Experience in highly regulated environments preferred. ServiceNow certifications - CIS: ITSM, CTA, CAD, CSA highly desirable. To apply, please submit your CV or reach out to for more information. More ❯

by modernising across four key dimensions: organisational culture, DevOps practices and processes, tooling, automation, architecture and design. Optimise and extend the value of existing ITSM tools and frameworks to ensure seamless integration and maximise ROI. Build actionable, future-ready roadmaps to enhance DevOps maturity and unlock new value through emerging More ❯

and coaching skills to guide team members toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with managed service agreements (MSAs) and SLAs. Project Management Skills Proficiency in project More ❯

Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus … Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional More ❯

Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus … Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional More ❯

looking for a strategic and results-driven Service Management Office (SMO) Lead to oversee the implementation, management, and continuous improvement of IT service management (ITSM) practices across the organization. This role involves developing and enforcing standards, ensuring alignment with business objectives, and fostering a culture of service excellence. The SMO … delivery. Key Responsibilities: Defining the vision, strategy, and roadmap for the Service Management Office (SMO) in alignment with organizational goals, establishing and enforcing IT service management policies based on ITIL, and managing the service portfolio. Identifying opportunities for continuous improvement, leading and mentoring the SMO team, and collaborating with IT … the incident. Qualifications: Education: Bachelor's degree in Information Technology, Business Administration, or a related field; advanced degree preferred. Requirements: Strong experience in IT service management, with at least a few years in a leadership role. Extensive experience with ITIL framework and certifications (e.g., ITIL Foundation, Intermediate, or Expert). More ❯

client colleagues to optimise service delivery. Oversee obsolescence, licence, and configuration management activities. Advise leadership on service design, implementation, and the management of an ITSM model suited to departmental needs. Required qualifications to be successful in this role IT Service Management (ITSM) qualification (minimum foundation level) and experience using ITSM More ❯

client colleagues to optimise service delivery. • Oversee obsolescence, licence, and configuration management activities. • Advise leadership on service design, implementation, and the management of an ITSM model suited to departmental needs. Required qualifications to be successful in this role • IT Service Management (ITSM) qualification (minimum foundation level) and experience using ITSM More ❯

client colleagues to optimise service delivery. • Oversee obsolescence, licence, and configuration management activities. • Advise leadership on service design, implementation, and the management of an ITSM model suited to departmental needs. Required qualifications to be successful in this role • IT Service Management (ITSM) qualification (minimum foundation level) and experience using ITSM More ❯

Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise More ❯

Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise More ❯

Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise More ❯

and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment More ❯

AWS Certified Cloud Practitioner (for cloud computing knowledge) Microsoft 365 Certified: Fundamentals (for end-user service delivery expertise) Experience working with IT Service Management (ITSM) tools and familiarity with incident management processes. Why Join DXC Technology? Work with a global team of industry-leading professionals in IT service delivery. Gain More ❯

Description Infrastructure Engineer Leidos is seeking an experienced Infrastructure Engineer to be part of a team maintaining and supporting an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires hands-on experience with Linux administration, automation, and system integration and some basic Windows Experience. The ideal … maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents. Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Address and mitigate system-related incidents while implementing proactive solutions. … Scripting experience in Bash, Python, or Perl. Understanding of networking protocols (TCP/IP, DNS, DHCP, NTP, etc.). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Strong problem-solving and analytical skills. Excellent More ❯

range of cybersecurity products and ensuring the stability of both customer-facing services and internal systems. Service activities will be tracked through our IT Service Management system (Ivanti) to monitor performance against... More ❯

and driving service improvement. Experience working in a customer-facing service desk role in a software or SaaS business. Familiarity with Zendesk or similar ITSM tools. Exposure to service improvement projects or initiatives (e.g. launching a self-service portal or improving ticket triage workflows). Participation in or support for More ❯

Development: Foster learning across teams, promote compliance awareness, and advance personal expertise and team development. Required skills & experience: Experience in technology operations and administration, ITSM and ITIL. Understanding of various types of Enterprise IT environments, including cloud computing, cyber security systems and corporate applications. Designed, deployed and operated IT controls More ❯

/4 Hana, Head of IT, IT Operation Model, IT Operations, IT Operations Strategy, IT Operations Roadmap, IT Director, ITOM, ITIL Framework, ITIL, IT Service Management, BAU Operating Models, IT Service Transition, SAP, SAP Support, SAP Basis, SAP GRC, IT Operations, ITIL, SAP, Permanent, Hampshire, T6/MN/1099336. More ❯

Unit: Information Technology Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around … Bonding) and manage deployment of code to ensure consistency across the platforms. Perform patch testing and maintenance along with monitoring the performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with company procedures. Ability to adapt … of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be More ❯