676 to 700 of 978 ITSM Jobs in the UK

Required experience will include: Proven track record of supporting demanding and high-energy users in a corporate environment. Deep understanding of IT Service Management (ITSM) practices and experience using ServiceNow. Hands-on experience with Windows 10/11 operating systems, Active Directory, Citrix virtual desktops, and Microsoft 365. Experience supporting ...

maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge of ITIL and IT Service Management, and the ability to develop people, processes and capabilities within a complex, fast-moving organisation. Working closely with the Head of IT Services … support function within a complex organisation. Proven success improving Service Desk performance, maturity, processes and customer experience. Strong practical knowledge of ITIL and IT Service Management, ideally supported by ITIL v4 certification. Experience across Incident, Request, Knowledge, Problem and Change Management. Strong understanding of SLAs, OLAs, KPIs, service reporting, escalation ...

timely delivery of agreed requirements. Identify risks, dependencies and gaps, communicating these effectively to stakeholders. Experience with ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM) or Service Catalog. Familiarity with ServiceNow workflows, forms, business rules, catalog items and platform capabilities. Experience working ...

Microsoft Dynamics 365 Finance & Operations/Supply Chain Management highly desirable. Experience administering ERP user access and security roles. Experience using IT Service Management (ITSM) tools to manage incidents, requests and changes, with HaloITSM experience considered an advantage. Experience working with third-party managed service or support partners, including escalation ...

Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, and Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations between ServiceNow and other ...

including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. SC Cleared or required ...

including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Full UK Driving License. SC Cleared or required to undertake SC Clearance ...

focuses on transforming an established service desk, shaping a data-led approach, and developing the team with strong coaching and mentoring. You will lead ITSM-driven improvements across incidents, problems and knowledge management, while driving automation and improved user satisfaction. #J-18808-Ljbffr ...

service to colleagues and visitors. Responsibilities include 2nd/3rd line support across hardware, software, networking and collaboration tools, plus incident management via Ivanti ITSM and managing assets and documentation. #J-18808-Ljbffr ...

environment. MDM Expertise: Hands-on experience with Jamf, Intune, or equivalent MDM platforms. Service Management: ITIL 4 Foundation or equivalent service-management qualification. Modern ITSM: Experience with modern ITSM platforms featuring native Slack integration (e.g., Jira Service Management, Freshservice, or similar). Asset Management: Exposure to IT asset lifecycle management ...

National Security IT provider Tektora are supporting a leading Defence and National Security IT provider who are looking to speak with DV Cleared Senior ITSM Engineers for a contract opportunity supporting the customer's digital transformation priorities. This role would suit someone with extensive ITSM tooling installation and configuration experience … worked within secure, large-scale environments and is looking to develop further across highly resilient hybrid cloud ITSM delivery. The Role You will be involved in: Working as part of an Agile team reporting into the Senior ITSM Tooling Architect Producing build documentation for the installation and configuration of ITSM ...

IT support of end-users and focuses to continuously work towards an improved end-user satisfaction, leveraging RedBull's IT service management processes as well as RedBull's overall IT guidelines. The person maintains an up-to-date and secure inventory of end-user's devices and subsidiary/branch ...

Technology is seeking an experienced Senior Project Manager to lead end-to-end transition into a new programme within a complex IT service management environment. The role requires governance, customer engagement and operational leadership to ensure contractual commitments and milestones are met. The ideal candidate will own transition planning, manage ...

looking for You'll have experience in IT asset management, software asset management or licence management, along with a good understanding of ITSM and CMDB tools. You'll be comfortable working with suppliers, contracts and stakeholders across the business, and able to turn asset data into practical recommendations. This role ...

auditor is also considered Ideally you will have a baseline knowledge or familiarity across the following areas: IT risks, information security, cyber risk, IT service management, system development practices, IT general controls, application controls, and data concepts. Desirable Skills Progress toward, or completion of, a relevant professional qualification is desirable ...

Castle Water is seeking a ServiceNow Senior Developer to design, develop, and implement customised ServiceNow solutions supporting business needs. You’ll configure modules, build workflows, and create integrations with other systems to ensure stability, security ...

7+years of sales experience, preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous Experience managing the sales cycle from business champion to the C-level Showed consistent overachievement of sales goals in a large geographic territory ...

infrastructure, resolving networking, hardware, and database issues, and ensuring service continuity across cloud and server environments. You will troubleshoot SQL/database problems, manage ITSM processes, and collaborate with colleagues to implement IT solutions while documenting performance and support activities for ongoing improvement. #J-18808-Ljbffr ...

OneAdvanced is seeking a ServiceNow Administrator and Developer to join our Birmingham team. You will manage daily administration, develop ITSM/CSM/ITOM solutions, and implement platform enhancements and integrations with ERP systems. You will collaborate with the IT Service Desk and cross-functional teams, delivering technical solutions ...

management teams. The candidate should have hands-on NetBrain experience, strong scripting skills (Python/Ansible), and a track record of integrating platforms with ITSM and monitoring tools. #J-18808-Ljbffr ...

Incident or Crisis Management. Domain Expertise: Deep knowledge of payments infrastructure and financial crime(AML/Fraud) systems. Tech & Frameworks: Strong understanding of modern ITSM, SRE principles, and observability. Regulatory Experience : Comfortable operating and communicating within highly regulated environments. Collaboration & Influence: Ability to translate technical issues for executives and align ...

liaising with contract teams and engineers. The role requires experience with MRI CAFM platforms, PPM scheduling, asset and work order management, and familiarity with ITSM tools such as ServiceNow. #J-18808-Ljbffr ...

Motorola Solutions UK Limited is seeking an experienced Customer Success/ITSM professional to own the in-life journey for dedicated customer accounts and lead cross-functional reviews. You will manage incidents, backlog prioritization, and software upgrades across staging, UAT, and production, coordinating with engineering and 3rd party vendors ...

early-stage (Series A - Series D) startup. Recognition for top performance — President’s Club, top 10 %, or rapid promotions, etc. Familiarity with AI, ITSM, or workflow automation categories. Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences. Compensation The expected On-Target Earnings (OTE) range for this ...

German and English, both written and verbal, is required Knowledge & Skills Understanding of Atlassian products, including Jira and Confluence, with familiarity across Enterprise Agility, ITSM, DevOps, and Cloud transformation Experience selling professional services or other outcome-based services within enterprise software organizations Strong discovery, consultative selling, negotiation, and commercial acumen ...