926 to 950 of 976 ITSM Jobs in the UK

About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK ...

About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK ...

infrastructure as code to support platform lifecycle, as well as simplifying troubleshooting for Incident resolution and provision of tooling for our support organisation Apply ITSM frameworks: Incident, Major Incident, Change Management, and service improvement. Maintain and enhance Radiant’s observability stack: Prometheus, Grafana, and custom monitoring integrations Operate and support … interrogation Strong experience with infrastructure scripting and automation (Bash, Python, Ansible) Deep understanding of observability principles and tools (Prometheus, Grafana preferred) Strong grasp of ITSM and service operation best practices Excellent communication and mentorship skills Comfortable interfacing with internal stakeholders and external customers Bonus: Knowledge of running AI workloads ...

infrastructure as code to support platform lifecycle, as well as simplifying troubleshooting for Incident resolution and provision of tooling for our support organisation Apply ITSM frameworks: Incident, Major Incident, Change Management, and service improvement. Maintain and enhance ’s observability stack: Prometheus, Grafana, and custom monitoring integrations Operate and support services … Bash, Python, Ansible) Deep understanding of observability principles and tools (Prometheus, Grafana) Hands-on experience operating orchestration platforms (Kubernetes, MAAS, Tinkerbell) Strong grasp of ITSM and service operation best practices Excellent communication and mentorship skills Comfortable interfacing with internal stakeholders and external customers Bonus: Knowledge of HPC workloads ...

We look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. As a Lead Software Engineer at JPMorgan Chase within the technology solutions team you'll shape ...

We look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. As a Lead Software Engineer at JPMorgan Chase within the Technology division, you'll shape the ...

McGregor Boyall is seeking an ITSM Analyst to develop and optimise a modern IT Service Management environment in Greater London. You will work with Service Management, Infrastructure and Operations teams to support platforms including ServiceNow, PagerDuty and Power BI, driving automation, visibility and efficiency. The role emphasizes dashboarding, data analysis … collaboration with stakeholders to enhance ITSM processes and tooling, with ITIL knowledge a plus. #J-18808-Ljbffr ...

conducting process maturity assessments/gap analysis as per ITIL/ISO 20000 best practices and prepare management reports. Able to align IT service management processes as per customer needs and industry leading practices. Participate in internal audits. Aware of various service management tools like BMC Remedy, ServiceNow, HP Serviced … intermediate level (minimum SO, ST and SD), ITIL Expert preferred ISO 20000 Implementer/Practitioner certified. Should have 10+ years of experience in IT Service Management Must be an effective communicator and excellent presentation skills Additional Information All your information will be kept confidential according to EEO guidelines. #J ...

seeking an IT Service Management Specialist to join a high-performing global team, supporting the bp EV business ITSM responsibilities and translating stakeholder needs into fit-for-purpose service offerings. The role offers opportunities for global collaboration, continuous learning, and development across technology platforms. You will drive incident resolution, contribute … service design, and participate in projects to ensure ITSM is represented and aligned with bp’s digital #J-18808-Ljbffr ...

Blackapple Solutions Ltd in London seeks an ITSM Process Consultant with 10+ years of experience to lead ITSM implementations aligned with ITIL 2011 and ISO 20000. You will guide delivery teams, define KPIs, conduct maturity assessments, and participate in internal audits, leveraging tools like ServiceNow and Remedy. This permanent role ...

third-party providers. You will drive incident resolution, manage escalations, and ensure service performance aligns with SLAs while supporting cybersecurity and continuity documentation. Strong ITSM knowledge and ServiceNow experience are essential. #J-18808-Ljbffr ...

Business Analyst - Testing/ITSM Location: Corsham (hybrid) - 2 days per week/monthly Contract: Contract opportunity Security Clearance: Active SC clearance required Rate: Up to £500 per day The Opportunity A leading management and technology consultancy is seeking an experienced Business Analyst to support a client engagement within ...

Infotel UK is seeking an experienced ITSM Consultant to help clients analyze, design, and implement ITSM frameworks aligned with business goals. You will drive ITSM projects using best practices and industry standards, with responsibilities spanning service design, transition, and governance. The role requires strong ITIL knowledge, hands-on ServiceNow experience ...

scalable ServiceNow solutions. The role requires 10+ years in Service Management and 5+ years as Architect/Lead Architect, with deep expertise in ITOM, ITSM, and integration patterns. Travel for engagements may be required. #J-18808-Ljbffr ...

function resulting in a mature structure that can more effectively service the business. You will be tasked with the continuous improvement of the ITSM processes utilising an ITIL framework, ensure effective collaboration with the IT Operations & Information Management teams along with external support partners. Furthermore, you will be expected … Support team within a European or global business and will have an exceptionally strong understanding of what good looks like when it comes to ITSM processes. You will also have demonstrable experience in upskilling and improving the performance of IT support functions, and be comfortable with picking up this challenge ...

days per week | Permanent | £120,00 - £140,000 + up to 30% bonus Head of IT Operational Excellence required to transform enterprise User Support, ITSM and technology reliability across a large global organisation. This is not a traditional ITIL/Service Delivery role . The focus is on improving Digital … User Support leadership ServiceNow platform ownership DEX/Digital Employee Experience monitoring XLA-led service improvement ServiceNow AI/GenAI/intelligent automation ITSM/Major Incident/Command Centre SRE/reliability/observability Proactive monitoring and automated remediation Self-service, knowledge and ticket reduction Measurable improvement in CSAT ...

with ServiceNow or similar tools, excellent consulting skills, and a strong understanding of ITIL concepts. Candidates should have a background in developing and integrating ITSM tools and experience in an agile environment. A competitive rewards package is offered, along with a collaborative culture to help develop your career. #J ...

Administrator for a 3-month contract inside IR35, with three days on site per week in Dunstable. You will work on CMDB administration and ITSM within ServiceNow for a major UK hospitality brand, maintaining and improving configuration data and service information. The ideal candidate has CMDB/ServiceNow experience, ITIL …/ITSM awareness, data governance skills, and strong Excel reporting capabilities, collaborating with multiple stakeholders to ensure accurate #J-18808-Ljbffr ...

services Experience using automation to improve infrastructure management and deployment Understanding of modern deployment approaches alongside traditional infrastructure operations Experience operating within formal IT service management processes Strong understanding of infrastructure security and working within controlled environments Ability to operate as a Linux SME and provide technical direction to other … administration Infrastructure automation Containerisation Application and service deployment Development environment configuration Linux security and hardening Performance monitoring and optimisation Incident and problem resolution IT service management Secure infrastructure environments Reasonable Adjustments Respect and equality are core values to us. We are proud of the diverse and inclusive community we have ...

prem and SaaS environments, ensuring we have complete visibility across all platforms Oversee the development of a future-state CMDB and its integration with ITSM platforms, enabling better service visibility and decision-making Drive automation and intelligent engineering approaches to reduce manual effort and improve operational reliability, supporting more proactive … complex environment Deep understanding of observability practices, including logging, metrics, tracing and telemetry Experience designing and delivering large-scale platforms such as CMDB, ITSM or similar enterprise tooling Strong background in security and identity engineering, including cloud-based identity solutions, with a good understanding of networks and integration across complex ...

configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs Collaborate with architects and service designers on implementation Contribute to reusable components and templates Required … with tools like n8n, LangGraph, or similar Knowledge of AI observability and testing frameworks Exposure to CI/CD and DevOps practices Experience in ITSM automation or managed services Experience Profile 38 years in software development or automation engineering Experience with modern development tools and cloud-native environments Candidate Persona ...

configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs Collaborate with architects and service designers on implementation Contribute to reusable components and templates Required … with tools like n8n, LangGraph, or similar Knowledge of AI observability and testing frameworks Exposure to CI/CD and DevOps practices Experience in ITSM automation or managed services Experience Profile 3–8 years in software development or automation engineering Experience with modern development tools and cloud-native environments Candidate ...

Xcede is recruiting an ITSM Engineer to join a leading UK media and entertainment organisation on a 3-month hybrid contract across London, Leeds or Manchester. You will own the administration, optimisation and continuous improvement of a Freshservice ITSM/ESM environment. Working closely with the ITSM Product Manager ...

Senior IT Project Manager ITIL ITSM COBIT Location : Belgium, Namur - at least 3 days on-site per week (more if necessary), with possible travel in Wallonia Duration : 12-month Full time assignment Language : French required BELGIUM EU NATIONALS ONLY *Urgent 12 Month Contract - Role hiring now!* This is a *Belgium … hands-on involvement in key phases. What We're Looking For 7-9 years of experience in project management Solid knowledge of ITIL, ITSM, and COBIT (certification is a strong plus) Drive and ownership: you'll be responsible for identifying and resolving issues within the client's organisation - we value ...

Consult is seeking an ITSM Consultant to join a rapidly expanding, globally recognized IT service management provider at the forefront of AI in the space. The role focuses on HaloITSM design, configuration and deployment across high-profile clients, guiding projects through discovery, design, testing and delivery. You will combine hands … HaloITSM capability with solid ITSM knowledge, translating business requirements into scalable HaloITSM solutions while advising stakeholders and #J-18808-Ljbffr ...