76 to 100 of 384 Performance Management Jobs in the UK

initiation to completion, ensuring delivery on time, within budget, and in compliance with safety, quality, and governance standards. The role emphasizes customer and stakeholder management, business case development, benefits delivery, assurance checks, and seamless handover to operations. The manager will oversee risk management, financial reporting, and contractor performance … improvement and deliver strategic business objectives effectively. Key accountabilities of the role Accountable for end-to-end project delivery at the site(s) including management of projects through all delivery stages (with consideration for financial/operational recovery plans), approval of budget changes, performance management against service ...

Engagements. There is a wide range of services that are supported, maintained in this exciting, challenging, role. The role will include: Senior Stakeholder management across multiple areas of the business SoW creation and management of our deliverables to the client Responsibility for actuals, forecasts, budget management, month … reporting Co-ordination and management of project team members Dealing with people issues and ensuring the engagement has the right resources Management of all aspects of delivery including risks, issues, scope, cost and timeline Regular progress and financial reporting for T&M and Fixed price commercial arrangements Creation ...

innovative & proactive team players who are not afraid to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners, leavers … movers where a DS service or asset is involved Contract Management for a subset of Digital Services contracts - supplier review meetings, performance management and contract renewals Performing local digital activities requiring low level technical competence Software Licencing management, evaluations, and renewal Desktop Management Procurement ...

Position Summary The Regional Support Operations Manager is accountable for platform performance and customer support operations across a designated region, while maintaining a global mindset and alignment with enterprise-wide standards. This role oversees the regional Elite partner program, ensures high-touch, proactive service for strategic customers, and drives … alignment with regional needs and global standards. Partner closely with Product and Engineering to drive platform improvements, resolve systemic issues, and enhance usability and performance within and across the regions. Develop and communicate platform strategy recommendations, ensuring alignment with long-term business goals. Lead the development and deployment ...

processes, excellent leadership skills, and the ability to handle complex technical problems in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services.Working Hours: This role requires the ability to work in a 24/7/365 rotational shift pattern, including … phone, email, or ticketing system.Ensure that all incidents are appropriately categorised, prioritised, and tracked through the ticketing system. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines.Collaborate with other departments and IT teams to resolve complex issues and improve service delivery.Document all support requests ...

ensure impediments are raised early to minimise impact on the delivery Essential Experience/Competences A proven track record of building and managing high performance, cross-functional engineering teams, working in an Agile environment Demonstrable experience designing, developing and maintaining distributed, event-driven, cloud-native systems Expert … C#) Experience in API (REST, GraphQL) design and development Experience in relational database design and optimization (MSSQL, MySQL, etc.) Experience in the deployment and management of cloud (AWS, Azure, etc.) assets Demonstrable understanding of the full SDLC, proactive involvement in shaping the delivery prior and during development, through ...

Location - London, Paddington (2days a week in the office) Role Purpose The IT Category Manager will lead strategic sourcing and supplier management across technology categories that enable the organization’s digital, data, and operational transformation within the insurance and financial services environment. This role focuses on optimizing IT spend … improve operational efficiency or customer outcomes. Support the organization’s cloud-first and digital transformation initiatives through agile, scalable sourcing strategies. Supplier Relationship & Performance Management Lead negotiations with major technology vendors (e.g., Microsoft, AWS, Salesforce, Hexaware) to secure optimal commercial terms and service levels. Manage key supplier relationships ...

Contract Type: Permanent We are seeking an experienced Senior Estates & Facilities Manager to join our team and play a pivotal role in the development, management, and operation of Estates and Facilities services. This is a senior leadership position requiring strong technical expertise, strategic thinking, and exceptional people management … Role You will lead the Estates & Facilities team, ensuring compliance, efficiency, and continuous improvement across all services. Your responsibilities will include: Asset & Data Management: Oversee BEM Asset Management and condition appraisal processes. Manage SFG20 maintenance specifications and CAFM data. Ensure accurate annual data collection for Premises Assurance Model ...

Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … . Monitor team performance against KPIs and SLAs. Conduct regular one-on-one meetings, performance reviews, and feedback sessions. Provide training, guidance, and support to team members. Handle escalated cases and complex issues from agents. Ensure adherence to processes, policies, and quality standards. Coordinate with other Team Leaders ...

Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … . Monitor team performance against KPIs and SLAs. Conduct regular one-on-one meetings, performance reviews, and feedback sessions. Provide training, guidance, and support to team members. Handle escalated cases and complex issues from agents. Ensure adherence to processes, policies, and quality standards. Coordinate with other Team Leaders ...

point of coordination, the role will help safeguard customer, colleague, and client experiences while supporting the successful rollout of our new workflow management system – NICE. In particular you will help to build and mature the data analytics side of this new system. Benefits 33 days including Bank Holidays. Eligibility … with timely and relevant insights. Deliver competitive advantage by identifying market opportunities and risks. Enhance customer experience through personalised journey improvements. Support colleague utilisation, performance management, and engagement through workforce insights. Take full accountability for results, departmental plans, and resource management. Guide resolution of complex issues with cross ...

Deploy and configure monitoring tools (eg, Dynatrace, AppDynamics, Splunk, Prometheus, Grafana, Datadog). - Establish KPIs, dashboards, and alerting mechanisms for proactive issue detection. - Application Performance Management - Analyze application performance, identify bottlenecks, and recommend optimization strategies. - Collaborate with development and operations teams to ensure monitoring is integrated into …/CD pipelines. - Conduct root cause analysis for recurring incidents and propose long-term solutions. - Incident & Problem Management - Act as SME during major incidents, providing technical expertise and rapid resolution guidance. - Develop automated monitoring scripts and self-healing mechanisms to reduce downtime. - Document monitoring processes, playbooks, and best practices. ...

Deploy and configure monitoring tools (eg, Dynatrace, AppDynamics, Splunk, Prometheus, Grafana, Datadog). - Establish KPIs, dashboards, and alerting mechanisms for proactive issue detection. - Application Performance Management - Analyze application performance, identify bottlenecks, and recommend optimization strategies. - Collaborate with development and operations teams to ensure monitoring is integrated into …/CD pipelines. - Conduct root cause analysis for recurring incidents and propose long-term solutions. - Incident & Problem Management - Act as SME during major incidents, providing technical expertise and rapid resolution guidance. - Develop automated monitoring scripts and self-healing mechanisms to reduce downtime. - Document monitoring processes, playbooks, and best practices. ...

Deploy and configure monitoring tools (eg, Dynatrace, AppDynamics, Splunk, Prometheus, Grafana, Datadog). - Establish KPIs, dashboards, and alerting mechanisms for proactive issue detection. - Application Performance Management - Analyze application performance, identify bottlenecks, and recommend optimization strategies. - Collaborate with development and operations teams to ensure monitoring is integrated into …/CD pipelines. - Conduct root cause analysis for recurring incidents and propose long-term solutions. - Incident & Problem Management - Act as SME during major incidents, providing technical expertise and rapid resolution guidance. - Develop automated monitoring scripts and self-healing mechanisms to reduce downtime. - Document monitoring processes, playbooks, and best practices. ...

Deploy and configure monitoring tools (eg, Dynatrace, AppDynamics, Splunk, Prometheus, Grafana, Datadog). - Establish KPIs, dashboards, and alerting mechanisms for proactive issue detection. - Application Performance Management - Analyze application performance, identify bottlenecks, and recommend optimization strategies. - Collaborate with development and operations teams to ensure monitoring is integrated into …/CD pipelines. - Conduct root cause analysis for recurring incidents and propose long-term solutions. - Incident & Problem Management - Act as SME during major incidents, providing technical expertise and rapid resolution guidance. - Develop automated monitoring scripts and self-healing mechanisms to reduce downtime. - Document monitoring processes, playbooks, and best practices. ...

function within Version 1. The Commercial FBP will play a critical role to support the Commercial Leadership in delivering their growth strategy and financial performance by providing financial insight, analysis, and strategic guidance. This role involves close collaboration with sales, marketing, finance and delivery teams to ensure revenue growth … time of budgeting or long-term planning. Perform post decision making evaluation to assess whether decisions made are delivering the expected financial outcomes. Where performance deviates from expectations, identify root causes and recommend corrective actions. Performance Management Review monthly commercial performance via key metrics, such ...

team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes …/oversight over multiple concurrent projects when required – assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident ...

enhance our e-commerce web (Next.js) and mobile (React Native) platforms. Take ownership of an existing codebase and drive improvements in architecture, maintainability, performance, reliability, and developer experience. Provide technical and solution architecture leadership, implementing best-practice design, development and delivery of a platform that is multi-currency, multi … front, unblock complex engineering problems, and set a high bar for quality. Recruit, grow, and manage the engineering team (web + mobile), including coaching, performance management, and setting standards. Promote modern tooling, frameworks and components to increase quality and reduce friction in the development process (CI/ ...

procurement strategies Assess sourcing initiatives and projects, providing analysis and recommendations to support decision-making. Prepare sourcing reports and insights for review by senior management, ensuring clarity and relevance. Champion continuous improvement through adoption of best practices and innovative solutions, contributing to functional excellence. Develop and refine tools … members in decision-making processes to build ownership and alignment. Clearly frame issues and options when escalating decisions to senior leadership. Foster a high-performance culture, positioning the function as a reliable business partner. Lead collaborative efforts to identify opportunities and implement change, advocating for improvements across the function. ...

requests, maintenance and improvements to published projects. Data Analysis & Reporting Undertake quantitative data analysis and validation to support programme delivery. Produce accurate and timely performance reports, dashboards, and/or presentations for stakeholders. Assist in identifying trends, risks, and opportunities from data to inform decision-making. Stakeholder Engagement Build … relevant subject (e.g., health informatics, computer science, social sciences) or equivalent experience. Evidence of ongoing professional development relevant to informatics, programme/project management or data analysis. Desirable Formal project/programme management qualification (e.g., PRINCE2 Practitioner, AgilePM, MSP Foundation). Postgraduate/professional qualification in research/ ...

optimise the day-to-day operations of the company’s IT and AI-enabled infrastructure. Lead, mentor, and develop the IT team, including performance management, upskilling in automation/AI tooling, and ongoing training. Provide technical support and troubleshoot system and network issues. Implement IT, AI, and innovation … processes and procedures. Identify, assess, and manage operational and security risks. Manage IT vendors, contracts, and software licences effectively. Prepare and present monthly management and performance reports. Requirements for a successful IT Operations Manager Hands-on experience working with AI tools, automation platforms, or machine-learning–driven solutions ...

beautiful, converted barn near Midhurst, 10 miles from Chichester, West Sussex. We offer one of the industry's most advanced Learning and Performance Management Systems and a wide range of online training courses - covering regulatory and self-development training. We are looking for an ambitious individual, with … essential experience described below, on a full-time or part-time basis, who wants to increase their experience and responsibility and join our management team. In addition to the account management team and production team, we have 3 full time programmers, a server manager and two designers. ...

knowledge of the Zellis suite of products to increase revenue, whilst ensuring that our customers are powered to provide exceptional employee experiences. Executive stakeholder management is key to success for this role. Your ability to influence the buying process from start to finish will be crucial to creating lasting … actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan aligned to your customers that meets the Zellis business ...

knowledge through training and hands-on experience Skills And Attributes For Success What we look for Have an interest and experience in improving the performance of tax functions, the demonstrated ability to team with and motivate others, and willingness to develop meaningful and influential relationships with clients and colleagues … provide leadership within a team A bachelor’s degree in Accounting, Finance and/or a master’s degree in Accounting, Tax Technology, Management Information Systems or related field and/or a minimum of 2 years of related work experience Exposure to accounting/finance/ ...

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … delivery of IT services to Odevo UK and its Operating Companies. You will ensure services meet agreed SLAs, manage service performance and escalations, and drive continuous service improvement across the organisation. This role is central to maintaining operational stability while improving service quality, customer satisfaction, and efficiency. You will ...