of co-design and early testing of the chatbot in local languages, the next phase of the project will involve assessing the chatbot's performance in rural India and developing partnerships with tech companies and the government. Building on the success of SHP in India, SMARThealth Pregnancy is now … opportunities aligned with the group's mission to grow the program in the future. The Program Manager will bring their experience in complex project management to help each project deliver on time and on budget. The Program Manager will help to write and support future peer-reviewed and philanthropic … an online presence and keeping the website up to date with achievements, notifications and events, as well as regularly updating the TGI internal project management system (SPoT). They will support the Program Director to convene and run events in women's health and AI, and support the development More ❯
staff supervision skills. Working as the Domestic Abuse Support Work Team Leader you will join the Care and Support department to ensure the delivery, management and development of high-quality person-centred support to customers. As the Domestic Abuse Support Work Team Leader you will also be responsible for … facilities management pertaining to the building in accordance with contract specifications, relevant procedures and statutory obligations, enabling individuals to sustain tenancies by promoting independence, freedom and choice. DUTIES Your duties as a Domestic Abuse Support Work Team Leader will include: Act as Designated MARAC Officer Monitor and manage team … in accordance with relevant policies and procedures Manage and support a team of employees, volunteers and student placements, specifically in the areas of: Absence management, Performancemanagement (conduct, support & supervision/appraisal), and Training and development Develop and maintain an understanding of the needs of service users More ❯
West London, London, United Kingdom Hybrid / WFH Options
MSI REPRODUCTIVE CHOICES
Type: Permanent, 35 hours per week Salary: Starting from £64,866.26 dependant on experience What is the Head of Product? The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive … your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners. The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is … development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually. The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering More ❯
Ireland regional team, this individual will be responsible for all related Network Development activities for dealerships in this area. Those activities include recruitment, establishment, performancemanagement, and brand compliance reinforcement of INEOS Grenadier dealerships. This role requires focus on implementing and managing market strategy by completing all necessary … benchmarking, challenge the status quo to obtain dealer operational excellence Provide support to the Head of Network Development on market data, market intelligence, dealer performance coaching, and dealer sentiment Audit dealers for compliance with Grenadier processes and standards and create action plans as part of the performancemanagementMore ❯
software and services firm operating as part of State Street and integral to the Alpha product set. Customers include the world's top investment management, wealth management, banking, and insurance firms. Charles River provides an end-to-end SaaS solution automating front and middle office investment management … controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River was acquired by State Street in October 2018. Background: Core activities and needs … on data and support process insight, incorporating feedback and client input. Good domain experience, ideally front office. Providing business/functional support for investment management or trading systems. Role and Responsibilities: Reporting to the SaaS Operations and Support Senior Managing Director EMEA, this role is based in our London More ❯
supervise a team of TL's as direct reportee's supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to … resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project … management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives BASIC QUALIFICATIONS 2+ years of employee and performancemanagement experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule More ❯
In this role, you will collaborate with AWS business leaders and other HR teams to innovate, implement, and deploy HR strategies from talent and performancemanagement, compensation, employee relations and other HR functions. In addition, you will provide support to our Builders and their leaders aligned to an … matrixed organization • Coaching and consulting skills • Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performancemanagement cases • Employee Relations/Investigations experience • Possess conviction and tenacity, and excellent written and verbal communication skills • Thrives in a high-pressure More ❯
fulfilling the contractual commitments with the customer and guaranteeing satisfaction for the delivery outcomes for an account or Multiple accounts. Accountable for driving aggressive performancemanagement for the account against delivery costs. Results: High customer satisfaction (CSAT/NPS) scores - Maintain a CSAT score of 90% or higher. … compliance with contractual obligations and timely invoicing with zero disputes. Meet cost savings target Improve Labor Pyramid Index (LPI) Main Responsibilities: Client Relationship & Account Management: Serve as the primary delivery leader and point of contact for key insurance software accounts. Develop and maintain strong client relationships, ensuring alignment with … business needs and strategic goals. Conduct monthly or quarterly governance meetings with key client stakeholders to review performance, risks, and strategic alignment. Drive customer satisfaction and retention, addressing concerns proactively. Collaborate with sales and account teams to identify upsell and cross-sell opportunities. Service Delivery & Execution: Oversee the end More ❯
third-party spend and critical supplier relationships under your purview, you'll drive procurement strategies that are integral to achieving GSK's most crucial performance objectives. Your role will be pivotal in delivering significant annual savings, forging robust supplier partnerships, and mitigating risks to safeguard GSK's interests. Key … yourself and your team. Bring an outcomes-oriented approach, developing procurement strategies that enable the critical commercial priorities. Deliver strategies that enable effective resource management, optimizing third party spend (and total costs) to achieve the outcomes most important to the business - and our ambition for patients. Put simply: you … ll play a key role in bringing innovative medicines and vaccines to patients globally via technology solutions. Supplier Engagement & Management: Utilize Supplier Relationship Management and performancemanagement processes to drive priority business outcomes and foster innovative solutions. Cultivate strategic relationships with Tech's strategic partners and More ❯
and supporting the organization's digital transformation journey. As a leader of the value realization office, responsible for four key service lines (Software Asset Management, Supplier PerformanceManagement, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes measured through OKRs and KPIs across … People Manager. Experience managing strategic and operational suppliers/partners (Global, Regional, Local). Successful in managing and delivering value through visionary software asset management strategies and execution. Experience in driving and delivering 360-degree value to the enterprise-Technology Metrics, Business Metrics, NPS, XLA, etc. Proficiency in implementing … data and analytics capabilities to deliver insights and value. Strong senior stakeholder management skills. Master's degree in engineering, management, or related fields preferred, or equivalent experience. Preferably, consulting experience in the Consumer Packaged Goods industry. What will be your key responsibilities? Partner with GDO service lines, Copilots More ❯
the Organization digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performancemanagement , Data excellence office and Value delivery office) its imperative to deliver outcomes that is measured through OKR’S KPI … record in managing strategic and operational suppliers/partners (Global, regional , local) Proven track record in managing and delivering value through visionary software asset management strategy and execution Proven track record in driving and delivering 360 degree value to enterprise – Technology Metrics, Business metrics, NPS , XLA etc Proven track … record in implementing the data and analytics capabilities to deliver value/insights Proven track record in senior stakeholder management Master’s degree in engineering, management, and related field preferred, or equivalent, or equivalent experience Preferably proven consulting experience in the Consumer Products Good Industry What will be More ❯
the Organization digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performancemanagement , Data excellence office and Value delivery office) its imperative to deliver outcomes that is measured through OKR’S KPI … record in managing strategic and operational suppliers/partners (Global, regional , local) Proven track record in managing and delivering value through visionary software asset management strategy and execution Proven track record in driving and delivering 360 degree value to enterprise – Technology Metrics, Business metrics, NPS , XLA etc Proven track … record in implementing the data and analytics capabilities to deliver value/insights Proven track record in senior stakeholder management Master’s degree in engineering, management, and related field preferred, or equivalent, or equivalent experience Preferably proven consulting experience in the Consumer Products Good Industry What will be More ❯
Job title: Rewards & Performance Technology Strategy Leader Location: Barcelona Sanofi is seeking an experienced and visionary leader for the new role of Rewards & Performance Technology Strategy Leader . This role will be a peer to the Core HRIS and Total Workforce Technology Strategy Leader, as well as the … Payroll/Time to Pay Technology Strategy Leader, with primary responsibility for the rewards, performance, and payroll technology portfolio ecosystem. The successful candidate will oversee the digital footprint design for compensation, allowance, international assignment tools, market benchmarking, benefits and wellness technologies, recognition, and equity program management solutions. In … addition, this role will collaborate with the Payroll/Time to Pay on the design and policy administration for absence management data mastering to inform downstream timekeeping systems. Key Responsibilities: Rewards & Performance Strategy: Develop and execute the technology strategy for rewards and performancemanagement, including all More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Vaultex UK
forward, to give Vaultex cutting edge in the industry. Furthermore, the role will be responsible for the BI employees within the team from a management and performance perspective. The BI Lead will oversee and drive the teams deliveries, along with ensuring a high level of stability and service … CD solutions to support continuous delivery of software through development, test and production environments Spearhead engagement between business stakeholders and the BI function Line Management of the BI team members Personal development (new technologies, performancemanagement) Knowledge, skills and experience required: Responsible for the design & implementation of … retrieval Implement data governance and security measures to ensure compliance as agreed with data architecture Monitor and optimise data workflows and processes to improve performance, reliability, and efficiency Identify and evaluate new technologies, tools, and frameworks to enhance data infrastructure and drive innovation Collaborate with cross-functional teams to More ❯
large scale analytics as well as internal tooling and customer facing SaaS service. Position Overview: The Infrastructure Manager will oversee the day-to-day management of the core-infrastructure team (currently 5 headcount), ensuring the efficient provisioning, monitoring, maintenance, and troubleshooting of our mixed public and private cloud environment. … This role requires a strategic mindset to design and implement infrastructure improvements while managing performance, capacity, and cost. The role holder will collaborate closely with Product, Delivery, Engineering, and Security to align infrastructure capabilities with business needs alongside regulatory requirements. Key Responsibilities: Team Leadership Coordination : Oversee the day-to … Oversight : Design and implement improvements to existing infrastructure as well as new services. Evaluate the benefits of third-party managed solutions vs internal provision. PerformanceManagement : Assess and improve the performance of core-infrastructure team members, fostering a culture of continuous development. Operations Management Process ManagementMore ❯
managed and tracked. Identify and resolve operational bottlenecks by collaborating across various teams, including Commercial, Product, Technology, Legal, Finance, and Marketing. Cross-Functional Initiative Management: Coordinate cross-functional workstreams and ensure operational clarity, defined ownership, and momentum across critical initiatives. Facilitate structured planning, monitor progress, escalate risks, and maintain … consistency. Grant Programme Execution: Support the operational delivery of Concordium’s Grant Programme. Oversee due diligence processes, milestone tracking, grantee engagement, and post-award performancemanagement in close partnership with the Commercial team. Corporate Strategy Support: Provide analytical and strategic support for broader corporate strategy as required, including … strategic planning, market analysis, commercial business development, performance tracking, and alignment with Concordium’s long-term vision and commercial objectives. Senior Stakeholder Engagement & Communication: Regularly engage with senior leadership, to support with recommending strategic solutions, communicating progress against objectives and facilitating informed executive decision-making through concise and insightful More ❯
managed and tracked. Identify and resolve operational bottlenecks by collaborating across various teams, including Commercial, Product, Technology, Legal, Finance, and Marketing. Cross-Functional Initiative Management: Coordinate cross-functional workstreams and ensure operational clarity, defined ownership, and momentum across critical initiatives. Facilitate structured planning, monitor progress, escalate risks, and maintain … consistency. Grant Programme Execution: Support the operational delivery of Concordium’s Grant Programme. Oversee due diligence processes, milestone tracking, grantee engagement, and post-award performancemanagement in close partnership with the Commercial team. Corporate Strategy Support: Provide analytical and strategic support for broader corporate strategy as required, including … strategic planning, market analysis, commercial business development, performance tracking, and alignment with Concordium’s long-term vision and commercial objectives. Senior Stakeholder Engagement & Communication: Regularly engage with senior leadership, to support with recommending strategic solutions, communicating progress against objectives and facilitating informed executive decision-making through concise and insightful More ❯
adept, operationally agile, and completely committed to delighting our internal and external customers. The Cluster Leader will be responsible for ensuring standards for operational performance in the areas of safety, security, availability, capacity, employee engagement and development, and cost of all data centres in a specific region. The right … responsible for installation, repair, and decommissioning of data centre IT hardware and network devices. Leading, managing, coaching, and developing the data centre cluster operations management teams. Performancemanagement of key vendors such as maintenance vendors in line with management goals. Executing the infrastructure operations support component … of new data centre launches and existing data centre expansions. Proposing and complying with agreed operational performance goals relating to safety, security, availability, capacity, people, and cost. Supporting the physical security safeguarding of the people, assets, and customer data in data centres. Managing the operations budgeting and capital expenditures More ❯
East London, London, United Kingdom Hybrid / WFH Options
Colt Technology Services UK
world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job Summary Reporting to the Director of the Infrastructure Management team, this role involves managing a broad portfolio of infrastructure providers within the EMEA region. The senior CRM Infrastructures is responsible for identifying, qualifying … space and power acquisitions Project managing the bidding process for network expansion projects. Identifying, project managing, and delivering cost saving opportunities. Contract and cost management during lifecycle of acquisitions Managing costs during the life cycle of dark fibre, co-location space and power through negotiating revised costs at breakpoints … in contracts or as contracts terms expire. Collaborate cross functionally to identify further cost optimisation opportunities. Effective management of assigned contract estate and full understanding of ongoing cost liabilities Escalations - Deal with thematic escalations for service delivery, fault management and payments. Invoice & Inventory Validation Supporting the Accounts Payable More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Comtecs
used to support both the internal user based (1200 globally) along with all work undertaken on client sites. This therefore utilises both ITSM (Service Management) and ITAM (Asset Management) modules in the delivery of IT services for internal users and clients (Banks, Finance Company, Public Sector Organisation and … Institutions). You will own the administration, support and management of the platform making appropriate enhancements as required by the business. Secondly, you will undertake major projects at varying stages to deliver CSM (Customer Service Management), FSM (Field Service Management) and SPM (Strategic PerformanceManagementMore ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Teleperformance
is to provide support to our Lead Developers with data, reporting and insight that supports both the creation of robust resource plans and effective performancemanagement within the Operation. This support to the operational team will largely be driven through the production of bespoke data, insight and analysis. … operational teams. The support to our call centres and operations is through daily and weekly reporting at a client/site level on operational performance including; Call queue performance Staffing and adherence performance Shrinkage and absence analysis Early Life and Glide Path performance Agent KPIs and … and all other measures bespoke to the client requirements. This is a key role in being able to highlight areas of opportunity within the performance of the team as a whole by providing agreed KPI’s in a timely manner with supporting commentary and insight. Key Stakeholders: Operational Team More ❯
Outsourced Professional Administration Limited (OPAL)
implement any corrective actions to ensure continuous improvement. To contribute to the operation of the Project team, supporting the continuous development and improvement project management processes. Ensure all mandatory documentation is filed and retained in accordance with established methodology standards. Support and work in accordance with OPAL’s ISO27001 … and Consumer Duty policies and procedures To support and undertake any other Project Management activities as required. Communication Ensure that regular, appropriate and consistent communication takes place within the IT department and across other departments within the business Ensure that all relevant knowledge regarding new projects and CR’s … working as a Project Manager within a software delivery environment Operational Excellence – Works to a high standard and continuously seeks opportunities to enhance personal performance, process/systems/service improvements within Project Team. People – Demonstrates integrity, respect, teaming, leadership and management of handling of all Project and More ❯
Outsourced Professional Administration Limited (OPAL)
implement any corrective actions to ensure continuous improvement. To contribute to the operation of the Project team, supporting the continuous development and improvement project management processes. Ensure all mandatory documentation is filed and retained in accordance with established methodology standards. Support and work in accordance with OPAL’s ISO27001 … and Consumer Duty policies and procedures To support and undertake any other Project Management activities as required. Communication Ensure that regular, appropriate and consistent communication takes place within the IT department and across other departments within the business Ensure that all relevant knowledge regarding new projects and CR’s … working as a Project Manager within a software delivery environment Operational Excellence – Works to a high standard and continuously seeks opportunities to enhance personal performance, process/systems/service improvements within Project Team. People – Demonstrates integrity, respect, teaming, leadership and management of handling of all Project and More ❯
maximize their usage of our services. A proactive approach at handling deadlocks and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customer onboarding process. Your Day-to-Day Will Involve: Project Management : Own and … to meet with customers face-to-face, fostering strong relationships and addressing specific needs directly. Coordination : Collaborate closely with cross-functional teams (Sales, Account Management, Compliance, Product) to ensure efficient and coordinated implementation. Allocate tasks and responsibilities to stakeholders as required, monitor progress, and provide guidance as needed. Qualifications … We’re Looking For: Certification in Project Management is a plus Foreign languages are a plus (incl. Chinese) Project Management - 3+ years of experience in project management roles, with a track record of successful project delivery Customer Onboarding - Strong understanding of customer onboarding processes and best practices More ❯
london, south east england, United Kingdom Hybrid / WFH Options
MarTrust
maximize their usage of our services. A proactive approach at handling deadlocks and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customer onboarding process. Your Day-to-Day Will Involve: Project Management : Own and … to meet with customers face-to-face, fostering strong relationships and addressing specific needs directly. Coordination : Collaborate closely with cross-functional teams (Sales, Account Management, Compliance, Product) to ensure efficient and coordinated implementation. Allocate tasks and responsibilities to stakeholders as required, monitor progress, and provide guidance as needed. Qualifications … We’re Looking For: Certification in Project Management is a plus Foreign languages are a plus (incl. Chinese) Project Management - 3+ years of experience in project management roles, with a track record of successful project delivery Customer Onboarding - Strong understanding of customer onboarding processes and best practices More ❯