151 to 164 of 164 Problem Management Jobs in the UK

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational services … ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational services … ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational services … ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project ...

estate that enables S4C's Digital First ambitions. As S4C continues its transformation into a multi-platform content publisher, digital systems, workflow and content management are at the heart of everything we do within the Product Development Team. You will report to the Lead Solutions Architect within … Maintaining and improving observability across the platform estate, including monitoring, logging, alerting, and dashboards. Supporting technical incident response and post-incident reviews, contributing to problem management and long-term remediation. Maintaining platform security standards, including access control reviews, vulnerability management, patching, and secrets management. Ensuring platform services ...

processes, tools and knowledge base WHAT YOU'LL BRING - Proven experience managing a support or service desk team - Strong grasp of incident, request and problem management - Experience reporting on trends and service performance - Flexibility to work early or late for Australian hours - Bonus: SaaS and multi-time-zone … experience WHO YOU ARE Customer-first, organised, resilient and a natural problem solver. Benefits - 25 days holiday plus bank holidays - Hybrid and flexible working options - Private medical cover - Health cash plan - Life assurance - Access to the Calm wellbeing app - Perkbox employee benefits platform - Enhanced parental leave - Cycle to work ...

processes, tools and knowledge base WHAT YOU'LL BRING - Proven experience managing a support or service desk team - Strong grasp of incident, request and problem management - Experience reporting on trends and service performance - Flexibility to work early or late for Australian hours - Bonus: SaaS and multi-time-zone … experience WHO YOU ARE Customer-first, organised, resilient and a natural problem solver. Benefits - 25 days holiday plus bank holidays - Hybrid and flexible working options - Private medical cover - Health cash plan - Life assurance - Access to the Calm wellbeing app - Perkbox employee benefits platform - Enhanced parental leave - Cycle to work ...

Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

High DV Developed Vetting UNLEASH YOUR POTENTIAL 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual Service Improvement (CSI), and Change Request (CR) work on operational essential IT Systems click apply for full job details ...

paths so repeatable fixes move closer to first contact. Identify high-volume or repetitive demand suitable for workflow automation, self-service, proactive remediation or problem management. Coordinate with Tech Bar, endpoint, ServiceNow and resolver teams, retaining clear ownership until the next accountable team accepts the work. Support quality sampling … knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven support. Ability to troubleshoot independently, gather evidence and escalate with clear technical detail. Experience coaching or mentoring ...

Meraki and hybrid-cloud connectivity. Experience delivering technical projects and producing high-quality solution designs, technical documentation and implementation plans. Knowledge of ITIL service management processes, including incident, change and problem management. Experience using ServiceNow, Jira and Kanban methodologies to support service delivery and project execution. Experience with … network monitoring, reporting and automation tools, including SolarWinds and Network Configuration Manager (NCM). Strong stakeholder management skills, with the ability to communicate technical concepts to both technical and non-technical audiences. Excellent analytical, organisational and problem-solving skills. Desirable: Cisco certifications such as CCNA, CCNP or CCIE ...

multi-site organisation looking to recruit an Application Support Analyst to join its IT team. This is an excellent opportunity for someone who enjoys problem-solving, investigating system issues and supporting the business-critical applications that keep an organisation running effectively. This is a hands-on, second-line support … Active Directory/Microsoft Entra ID. Experience investigating application issues and interrogating system or database information. An understanding of ITIL processes, including incident and problem management. Excellent troubleshooting, analytical and problem-solving skills. Strong communication skills and a customer-focused approach. Experience with Kerridge K8 would be particularly ...

D365 platform. The role would suit someone who has experience supporting D365 and has had some exposure to product updates, enhancements or change management . You don't need to be an expert in every aspect of D365 as training and development will be provided. Working closely with business … will help ensure D365 continues to deliver value across the organisation. The Role Provide advanced application support for Microsoft Dynamics 365, including incident and problem management. Work with users and business stakeholders to understand requirements and identify improvements. Support the management of the D365 backlog, enhancements and product ...

Responsibilities Ensure the stability, performance, and availability of business-critical applications Lead application support, configuration, and ongoing optimisation initiatives Manage incidents, changes, and problem resolution in line with ITIL best practices Work closely with internal teams and third-party providers to drive system improvements Support data integrity, governance … supporting and configuring enterprise or business-critical applications. Understanding of application architecture, databases, APIs, and integrations. Knowledge of ITIL processes, especially change, incident, and problem management. Familiarity with SQL, reporting tools, and data analysis techniques (desirable). Understanding of data governance principles and best practices. This is a great ...

operational needs into technical solutions, improving system processes and ensuring applications continue to deliver real business value. Combining hands-on technical troubleshooting with application management, integrations, data and continuous improvement, this is a varied role where you'll have the opportunity to make a tangible impact. What … Experience supporting, administering or configuring business-critical applications. A good understanding of application architecture, databases and system integrations. Experience managing system changes, incidents and problem resolution. Desirable experience Knowledge of SQL, reporting tools and data analysis. Familiarity with APIs, data feeds and application-to-application integrations. Understanding of ITIL ...