201 to 225 of 225 Problem Management Jobs in the UK

Storage, Big Query and Cloud Logging Container orchestration with K8s, with on one or more of GKE, AKS, and EKS, and experience with container management tooling. Strong experience in development of Object-Oriented code (such as Python, Groovyand Shell scripting) Strong experience with declarative Jenkins pipeline development Designing branching … strategies for declarative pipeline management. Familiarity with monitoring tools like Prometheus and Grafana Strong experience with DevOps release principles Experience of problem management and incident support Experience leading a pod Experience of assisting with the grooming and handling of a product backlog Desire to help improve others within … contribute towards their career development. Familiarity with agile scrum processes Cost optimization design for solutions Experience with core technical integrations with security and change management tooling such as SNOW and SAST/DAST tooling. Strong communicator and being able to interact with a range of stakeholders such as engineering More ❯

SAN Zoning and IP Based Storage Linux experience, within RedHat and/or Oracle Linux VMware Clustering Working within ITIL processes for Change and Problem Management Ideally SAN products such as Dell EMC, 3Par, NetApp or Nimble would be advantageous Any previous experience of working within a private … is ASAP for the Data Centre Engineer The Data Centre Engineer will be responsible for: Supporting the Storage & Data Centre infrastructure as directed by management Assisting with the design of Data Centres ensuring no single points of failure to enable High Availability and comprehensive DR provision for all critical … activities. Carry out regular Disaster Recovery (DR) testing on key systems Ensuring systems maintenance, support, installations, upgrades, performance monitoring, capacity planning, compute and storage management is carried out with minimum disruption Maintaining documentation and diagrams to describe all systems, networks and communications. Participate in an out-of-hours on More ❯

set up with 1 day a week working from home. Responsibilities: Managing and coordinating resources effectively during major incidents to arrive at resolutions. Conducting problem management, route cause analysis and reducing repeated tickets. Introduce new and best working practices to the service desk especially where new technologies are … adept across 2nd and 3rd line tickets. Experienced in a high-volume service desk & adjust to changing priorities. Demonstrated success in meeting SLAs. People Management Experience (1-2-1s, rotas, hoidays, driving motivation). Benefits Colleague Discounts - luxury goods, high-street retailers, gyms. Industry Leading Maternity, Paternity & Adoption More ❯

knowledge. If an incident is a P1 OR is a recurring root cause of incidents, 2nd Level Support will evaluate and initiate handover to Problem Management. What you'll need to succeed We are looking for experienced software helpdesk support engineers. Experience using ServiceNow, Jira and Anywhere 365 phone More ❯

Do: Deliver top-tier technical support for our critical devices and systems. Resolve complex incidents and escalations from our Desktop Support and Digital Senior Management teams. Lead and support technical projects that drive departmental and Trust-wide initiatives. Why You'll Love This Role: Impactful Work: Your efforts will … Delegation : Manage and delegate 3rd line incidents to the Desktop Support team. Specialist Advice : Offer advice to team members and Digital Services staff. Device Management : Review workstation and device update statuses. On-Call Participation : Resolve critical IT incidents autonomously. Infrastructure Maintenance : Maintain the Trust's Enterprise Infrastructure, including daily … checks and security patching. Active Directory Management : Maintain Active Directory, reviewing accounts and privileges regularly. About us As one of Europe's biggest and busiest children's hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions.In addition More ❯

join a growing team in Glasgow. Responsibilities: Develop and maintain scalable solutions for managing Enterprise Infrastructure and Data Solutions Design and implement tools for problem management and preventive maintenance. Work as part of a global team, providing technical advice and solutions. Essential Skills: Excellent skills in Python programming More ❯

line support to the IT department along with input to project initiatives. Acting as an SME within Networks and Communication Services, including Incident and Problem Management, Proactive Maintenance activities and Implementation of innovative new technologies. This exciting role requires supporting our fleet onboard which means some international travel … across ship and shore services Proactively identify operational issues and ensure remediation to minimise business impact, maintaining regular contact with stakeholders during incident and problem resolution Administer and configure Palo Alto Firewalls, IT Core Cisco platform LAN/WAN, Core HP switches (LAN), Core WIFI Aruba solution, NAC solutions More ❯

focusing on client infrastructure and F5 deployment. You will act as POC for all F5 issues in the customer's environment. You will lead problem management and conduct analysis of F5 infrastructures. Required Skills: You have B2+ German and English language skills. You have vast experience working with More ❯

Enterprise services Experience - Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat. Security Patching. Release, Change and Problem Management. Working well within a Support team environment, often on site. Preferred but not essential Windchill administration/implementation: Ideally have spent significant time …/Creoview. CREO Illustrate. Enterprise services: IIS Web services. Apache Tomcat. SQL: Some knowledge of MS SQL Server databases, including the use of SQL management studio and SQL command language to perform queries and updates within SQL database. What we offer: DXC provide a comprehensive Flex benefits scheme including More ❯

Database Administrator - Legal Salary: competitive The Role: Main Objectives: To provide outstanding technical expertise in the management, support and continuing improvement of the client's core systems with a specific focus on the firm's SQL Server environment. Manage relationships with key internal and external stakeholders. Hours: Shift patterns … issues that are part of day-to-day DBA responsibilities - Remediation of issues raised by incidents internally. (Monitoring SQL alerts, actioning Incident tickets). Management of escalated incidents resulting in Major Incidents/Priority Incidents/Problem tickets. Setup Test, Dev and Production SQL Environments (Provisioning/Decommissioning … Stand-alone/Always-on/Database Mirroring support (General). Monitoring SQL estate for critical Production environments/Analysis of issues/Proactive management of SQL server alerts. Support and maintain SSIS/SSRS/Power BI/SSAS - Development/Maintenance/infrastructure. Assist the support effort More ❯

and availability of the Forex trading and booking application. Maintaining strong relationships with global Forex support teams, local helpdesk, IT development, infrastructure, and project management teams to ensure business continuity. Communicating with users to provide regular updates on incidents, requests, and enhancements, while tracking their status. Identifying areas for … in application support within the Forex market. Excellent communication and interpersonal skills for engaging with both technical and non-technical stakeholders. Strong analytical and problem-solving abilities. Experience working in high-pressure environments. A proactive and enthusiastic attitude suitable for a team-oriented, 24x5 global setup. Willingness to learn … in Windows and Unix/Linux operating systems. Experience with SQL databases (Postgres, Oracle, Sybase). Understanding of trading processes, including FIX connectivity, order management, pricing, and market making. Familiarity with ITIL framework processes for incident and problem management. Knowledge of observability and monitoring tools (e.g., ELK, Grafana More ❯

and availability of the Forex trading and booking application. Maintaining strong relationships with global Forex support teams, local helpdesk, IT development, infrastructure, and project management teams to ensure business continuity. Communicating with users to provide regular updates on incidents, requests, and enhancements, while tracking their status. Identifying areas for … in application support within the Forex market. Excellent communication and interpersonal skills for engaging with both technical and non-technical stakeholders. Strong analytical and problem-solving abilities. Experience working in high-pressure environments. A proactive and enthusiastic attitude suitable for a team-oriented, 24x5 global setup. Willingness to learn … in Windows and Unix/Linux operating systems. Experience with SQL databases (Postgres, Oracle, Sybase). Understanding of trading processes, including FIX connectivity, order management, pricing, and market making. Familiarity with ITIL framework processes for incident and problem management. Knowledge of observability and monitoring tools (e.g., ELK, Grafana More ❯

system backups and recovery Configure and maintain the company's end points and operating systems to comply with corporate polices Provide support in Project Management and Delivery from a Solution design, peer review & client liaison perspective Resolving technical problems as they arise Maintaining the security and integrity of the … Azure AD) Troubleshooting Printers & Internet connectivity Network design and implementation including Installation of CAT 6 networks (installing structured cabling) Natural aptitude for troubleshooting and problem solving, with the ability to resolve network issues of varying complexity Qualities and Skills Required: Excellent written and spoken English Commercial awareness Good administration … planning and organisational skills (to work to deadlines and prioritise own workload). Change, Incident & Problem management. Highly focused on attention to detail and quality orientation Creative and lateral thinking, idea generating for process improvement and able to implement Ability to work on multiple tasks in isolation and within More ❯

various internal functions, including Finance, Underwriting Ops, Claims, Actuarial, Risk, and HR. Act as the first point of contact for incident resolution and issue management, ensuring that all reported problems are addressed in a timely and professional manner. Collaborate with internal stakeholders and third-party vendors to triage, troubleshoot … applications. Deliver basic training sessions and create user guides or materials to help teams get the most from their tools. Support change and release management processes where relevant to application updates or transitions. Skills & Experience Required: Strong application support background, ideally within insurance or financial services. Proven experience working … a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and service optimisation. Demonstrated ability to understand business domains More ❯

various internal functions, including Finance, Underwriting Ops, Claims, Actuarial, Risk, and HR. Act as the first point of contact for incident resolution and issue management, ensuring that all reported problems are addressed in a timely and professional manner. Collaborate with internal stakeholders and third-party vendors to triage, troubleshoot … applications. Deliver basic training sessions and create user guides or materials to help teams get the most from their tools. Support change and release management processes where relevant to application updates or transitions. Skills & Experience Required: Strong application support background, ideally within insurance or financial services. Proven experience working … a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and service optimisation. Demonstrated ability to understand business domains More ❯

days remotely. Job Description: In this exciting opportunity you will be responsible for managing all key local technology suppliers within a specific supplier management category within the Running Great Restaurant Technology (RGRT) team. There are 3 categories: Customer & Restaurant, Back office & Corporate Services, Infrastructure & Office. This role is accountable … for product roadmaps and backlog management across locally managed suppliers, and for ensuring that value creation and business outcomes align with OKR (Objectives and Key Results) targets and budgets. They will also contribute to, and play a critical role in, enhancing the framework that ensures McDonald's suppliers deliver … progression and a succession plan. Set standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuous improvement of their products and services. For locally managed suppliers, establish product roadmaps and maintain a More ❯

realistic timescales for completion. Completion of work allocated within agreed time, cost and quality criteria and providing progress reports on assigned work as required. Management and control of problems and change within their area of responsibility as requested, including negotiation with other teams as necessary. Prompt escalation of problems … the quality standards laid down by the project. Knowledge of Agile methodology, OO Analysis & Design techniques. Experience of Data Modelling. Awareness of Risk, Change & Problem Management. Awareness of Configuration Management. Awareness of testing best practice Awareness of DevOps Pipelines and ALM. Skills: Power Apps. –advanced level required Azure Dev … Ops. – basic knowledge required SQL - Ability to integrate SQL with Power Apps Good written and verbal communication skills, Problem solving and creativity skills, Honesty and Integrity, Eagerness to learn, Drive and energy. Previous experience of leading technical teams. If you are interested in this position and would like to More ❯

providing technical support to staff, and contributing to ongoing ICT projects. This role is designed to offer hands-on experience in systems administration, network management, and technical support, enabling the intern to develop skills essentials for a successful career in ICT. The successful candidate will take on the following … IT issues under the guidance of the IT Manager. Participate in IT-related operational tasks to support the business. Assist with Incident, Change, and Problem Management. Handle any reasonable requests within the scope of your competencies. Provide cover for the IT Manager during leave or periods of high activity More ❯

providing technical support to staff, and contributing to ongoing ICT projects. This role is designed to offer hands-on experience in systems administration, network management, and technical support, enabling the intern to develop skills essentials for a successful career in ICT. The successful candidate will take on the following … IT issues under the guidance of the IT Manager. Participate in IT-related operational tasks to support the business. Assist with Incident, Change, and Problem Management. Handle any reasonable requests within the scope of your competencies. Provide cover for the IT Manager during leave or periods of high activity More ❯

for ensuring that all agents adhere to organisational standards, maintain courteous and professional conduct, and meet their targets related to SLAs, customer satisfaction, and problem management. The role will also be pivotal in fostering successful relationships with customers and internal stakeholders within the NexSphere Group. It involves enhancing the … and develop the team. Skills and Experience: • In depth knowledge of IT Systems and a comprehensive understanding of operating a service desk and their management systems. • Hold ITIL Foundation level accreditation or equivalent professional qualification. • Experience of project management. • Capability to work within relevant ICT related standards. • Ability to More ❯

meet service level targets. Meet regularly with stakeholders and suppliers to monitor service levels. Drive continuous service improvement aligned with business needs. Stakeholder & People Management: Participate in major incidents and problem management. Monitor key performance indicators and customer satisfaction. Develop strong relationships with business colleagues and service providers. … Audit and Compliance: Manage IT services in line with business goals. Identify opportunities for efficiency and innovation with technology suppliers. Key Skills: Extensive IT management experience. Gas Experience SCADA Experience Experience delivering IT services in multi-sourced environments. At least 5 years of senior-level customer service experience. Strong More ❯

full days per week in the office Contract Inside IR35 Rate: 402/day Inside IR35 Skills: Communication, Attention to Detail, Proactiveness, Organised, Stakeholder Management, Service Delivery, e-Monitoring The Delivery Manager is responsible for: MU SME for Delivery Tooling (e-Monitoring); acting as a key liaison with Group … programme, firmly establishing toolsets with the Cross-Contract view, providing assurance of both compliant and relevant use To support financial reporting in Delivery Assurance Management of work requests received from the wider MU; utilising the expertise from with DA to provide responses that are fulfil stakeholder needs and are … guidance. Self-driven and motivated, be involved in the delivery of, or take ownership of, internal products and improvement initiatives. Good communication and stakeholder management; this role will work closely with the DA Leadership Team and also into other key MU functions A pragmatic approach to Agility. The team More ❯

and ultimately deliver maximum value. The team will drive improvements from our suppliers using the information provided by the Service Operations team to reduce problem management. They will provide the technical expertise and thought leadership to manage our suppliers to identify and resolve recurring issues that are having a … Supplier Mgmt team, ensuring that the team have strong development plans and career progression and succession plans. Responsible for the execution of the Supplier Management strategy for Technology partners. Transform relationships, contracts and ongoing governance to adopt models with great outcomes for our restaurants and Franchisees. Set standards with … our partners to ensure they are held accountable for delivering excellent service and change management which focus on the health, hygiene and continuous improvement of their products. Conduct structured and regular service reviews with key partners to ensure value and performance. Ensure remedial action plans are in place where More ❯

DDI configurations globally. Troubleshoot and resolve DDI issues with internal teams and vendors. Maintain DNS zone files and DHCP scopes. Ensure compliance with change management and security policies. Collaborate with network, security, and server teams. Provide Tier 2/3 support and participate in on-call rotation. Document configurations … cloud infrastructure in Azure, GCP and other Public Cloud Provider experience is a plus. JIRA/Confluence and knowledge of ServiceNow - Incident, Change and Problem Management. About working for us Our focus is to ensure we're inclusive every day, and build an organisation that reflects modern society and More ❯

environments for peak performance.' • Troubleshooting & Issue Resolution - Monitor system health, identify issues, and implement fixes.' • Security & Compliance - Implement best practices in SAP Security (role management and access control).' • System Documentation - Maintain up-to-date documentation for existing and new systems.' • Collaboration - Work alongside IT teams and business stakeholders … and Unix/Linux environments.' • Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori.' • Familiarity with incident response and problem management.' • SAP Security experience (role management & access) - a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no More ❯