326 to 350 of 487 Problem Management Jobs in the UK

and build data models to fulfil the strategic data needs of the organisation, as defined by the Enterprise Architect. You will design, support and provide guidance for the upgrade, management, decommission and archive of data in compliance with UKEF's data policy. You will provide expert advice on data including the definition and maintenance of our data technology architecture … recognise published best practice and apply it effectively within government. You can communicate the business benefit of data standards, and champion and govern those standards across the organisation. Metadata management . You can understand metadata management and the tool options to support its delivery. You can design and maintain the appropriate metadata repositories to enable the organisation to … understand its data assets. Problem management (data architect) . You can identify where data resolutions can contribute to resolving an organisation's problems, and you can log, analyse, identify and implement the appropriate solutions. You can work collaboratively to ensure that risks and issues are managed, and take appropriate actions to ensure that a problem is fixed. More ❯

telephone. To perform effective incident resolution relating to the authority's software and hardware, including computers, laptops, telephones, mobile devices, and peripherals at local and remote locations. Undertake technical problem management and root cause analysis. Configure and implement new computer systems as part of a desktop refresh, project, or new requirement. This includes implementing systems in offsite or … frontline telephone support, onsite jobs, and remote support within operational hours. Contribute to accurate recording of ICS asset data by completing documentation and managing the ICS storeroom. Utilize Service Management software to record incidents, problems, and service requests, maintain asset information, and submit knowledgebase documentation. Monitor system performance and manage automated and operational requests, booking and dispatching outputs as More ❯

production systems. Your Profile Essential skills/knowledge/experience: 1. Working knowledge and prior hands-on experience using AWS services at the DevOps Engineer level 2. Incident, change & problem management experience. This role is heavily operation-oriented, including on-call requirements 3. Strong background in setup & operation of enterprise observability tooling, specifically Prometheus, Grafana and Splunk, including … 4. Proficient in one or more languages of Python, Go, Bash, SQL 5. Familiar with GitHub/GitOps/container orchestration/Kubernetes operations 6. Working configuration and deployment management experience with CI/CD Desirable skills/knowledge/experience: 1. Hands-on experience with Terraform or CloudFormation for infrastructure provisioning and automation. 2. Strong knowledge of Splunk … for log analysis and troubleshooting. 3. Strong problem-solving skills and analytical thinking. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for More ❯

and realizing their potential. Eclipse Client Service is rapidly growing and needs your help! Eclipse Service Consultants are an integral part of the Eclipse platform, a cloud-native investment management solution, working both with our clients and our R&D teams. We collaborate with product and engineering teams and provide product feedback as key stakeholders and the voice of … skills, and ability to explain technical issues to non-technical users Understanding of financial markets and related processes Experience collaborating with Software Development teams to facilitate Product Supportability, Incident Management, Problem Management, and Request Fulfillment processes Experience training employees on a growing team Understanding of project management best practices #J-18808-Ljbffr More ❯

trends, best practices and regulatory standards that may impact product implementations; Support the engineering of control solutions where existing offerings are not available; Provide security expertise during incident and problem management. Produce threat intelligence briefings and other work products to share information across the organisation Respond to ad-hoc requests for platform security related guidance This role may require … weekend and on-call activities. Required Skills, Qualifications and Experience: Knowledge of: Working within the financial services industry, or other highly regulated industries in a technical role. Information security management, governance, and compliance principles, practices, laws, rules and regulations, e.g. NIST, ISO, NIS, DORA and GDPR; Information technology systems and processes, network infrastructure, data architecture, data processes and protocols … in: Security Tooling: Proficiency in common security tools, such as SIEMs, vulnerability scanners, firewalls and EDR products; Scripting: Proficiency in scripting languages like Python, BASH, or PowerShell; Security Incident Management: Ability to assist with the detection, response, and recovery of escalated security incidents and manage backlog/lessons learned actions; Risk Assessment: Proficiency in conducting security risk assessments and More ❯

well as the development and ownership of the GovPass continuous service improvement plan. In addition you will lead on creating and setting the vision and strategy for GovPass service management as the programme scales across the HMG Estate, ensuring service management maintains pace with both the deployments and technical developments. Working wider across the GPA, this role will … also be pivotal in shaping and influencing cross directorate service management practices and strategies as part of the wider GPA agenda. As the GovPass services stabilises or as the needs of government change over time, there is scope to take on other service related responsibilities in the future. Full service lifecycle management responsible for managing the full service … lifecycle including strategy, implementation and continual service improvement (maturing the service) Service Provider/supply chain management responsible for working collaboratively with GPA partners and suppliers to ensure optimal service delivery and value for money Service Review Board Analysis of service metrics to ensure optional service delivery and performance against SLAs, including Service Improvement Plans and Problem Management More ❯

well as the development and ownership of the GovPass continuous service improvement plan. In addition you will lead on creating and setting the vision and strategy for GovPass service management as the programme scales across the HMG Estate, ensuring service management maintains pace with both the deployments and technical developments. Working wider across the GPA, this role will … also be pivotal in shaping and influencing cross directorate service management practices and strategies as part of the wider GPA agenda. As the GovPass services stabilises or as the needs of government change over time, there is scope to take on other service related responsibilities in the future. Full service lifecycle management responsible for managing the full service … lifecycle including strategy, implementation and continual service improvement (maturing the service) Service Provider/supply chain management responsible for working collaboratively with GPA partners and suppliers to ensure optimal service delivery and value for money Service Review Board Analysis of service metrics to ensure optional service delivery and performance against SLAs, including Service Improvement Plans and Problem Management More ❯

Delivery Consultant Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceNow Technical Consultant to be responsible for configuring and supporting IT Service Management (ITSM) systems. Please note this is a hybrid role with 2 days a week onsite. The Responsibilities Perform a complex range of incident/problem management activities … medium to large scale ServiceNow platforms with excellent communication skills. Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc). Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured, and More ❯

Experience in product and service development, including for assisted digital users. Financial ownership: Responsible for realizing project benefits, securing funding, and managing scope within budget and deadlines. Stakeholder and problem management: Skilled in stakeholder identification, tailored communication, and building relationships. Strong communication skills to articulate problems and build consensus. Operational management: Knowledge of operational efficiencies and working More ❯

benefits to user needs and to the business case. You can work with development teams to manage scope within commercial constraints such as budget restrictions or deadlines. Stakeholder and problem management: You can identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships across the project’s lifecycle stages. You have good … communications skills, able to articulate the problem and help others to understand its impact. You can use evidence to build consensus to deliver the best outcome. Operational management: You know how to make operations efficient, acting as the escalation point for major operational issues. You can work closely with leaders of operational delivery teams in an organisation. Additional … Analyst, AVP Belfast, Northern Ireland, United Kingdom 3 days ago Belfast, Northern Ireland, United Kingdom 2 weeks ago Belfast, Northern Ireland, United Kingdom 5 days ago Associate VP (Risk Management Business Analysis) - Citi Belfast, Northern Ireland, United Kingdom 2 days ago Belfast, Northern Ireland, United Kingdom 15 hours ago Business Analysis, Enterprise Technology Agility (ETA), Technology Strategy and Transformation More ❯

development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance … of procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of both teams. Required Skills/… Experience Ideally 7+ years Linux system administration experience with at least 3 years in a managerial or team lead role. Strong expertise with RHEL-based systems, including installation, ongoing management, monitoring, performance tuning, system security hardening, etc. Proven track record of managing geographically distributed teams, including senior engineers and tier-1/2 support staff including on-call and More ❯

development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance … of procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of both teams. Required Skills/… Experience Ideally 7+ years Linux system administration experience with at least 3 years in a managerial or team lead role. Strong expertise with RHEL-based systems, including installation, ongoing management, monitoring, performance tuning, system security hardening, etc. Proven track record of managing geographically distributed teams, including senior engineers and tier-1/2 support staff including on-call and More ❯

site backup and malware protection procedures. Ensure all jobs and issues are logged within the helpdesk and investigated as required. Evaluate and systems the support logs to produce detailed management reports and help plan future support service developments. Working with the Senior Engineer to design and implement network infrastructure to meet the client/site requirements. Manage active network … wired and wireless networks and devices Ability to work independently and as part of a team under pressure Impeccable attention to detail and commitment to quality Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Keywords - Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD More ❯

development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance … of procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of both teams. Required Skills/… Experience Ideally 7+ years Linux system administration experience with at least 3 years in a managerial or team lead role. Strong expertise with RHEL-based systems, including installation, ongoing management, monitoring, performance tuning, system security hardening, etc. Proven track record of managing geographically distributed teams, including senior engineers and tier-1/2 support staff including on-call and More ❯

your responsibilities will include: Managing and supporting production business systems and internal users Attending regular meetings with third-party suppliers and internal service reviews Handling Service Requests, Incidents, and Problem Management tasks, resolving issues independently or with team members Utilizing strong SQL knowledge and troubleshooting experience Participating in systems integration projects Managing application systems Experience with banking or More ❯

and realizing their potential. Eclipse Client Service is rapidly growing and needs your help! Eclipse Service Consultants are an integral part of the Eclipse platform, a cloud-native investment management solution, working both with our clients and our R&D teams. We collaborate with product and engineering and provide product feedback as key stakeholders and the voice of the … skills, and ability to explain technical issues to non-technical users Understanding of financial markets and related processes Experience collaborating with Software Development teams to facilitate Product Supportability, Incident Management, Problem Management, and Request Fulfillment processes Experience training employees on a growing team Understanding of project management best practices Thank you for your interest in SS More ❯

containerised services Participate in an on-call rotation to ensure system reliability Your Profile Essential Solid hands-on AWS experience in a DevOps setting Background in incident, change, and problem management Strong with Prometheus, Grafana, Splunk, and PromQL Proficient in scripting (Python, Go, Bash, SQL) Skilled in GitHub, CI/CD, and Kubernetes operations Desirable Experience with Terraform … or CloudFormation Advanced log analysis with Splunk Strong problem-solving and analytical thinking Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Stott and May by 2x Sign in to set job alerts for “Senior Site More ❯

benefits to user needs and to the business case. You can work with development teams to manage scope within commercial constraints such as budget restrictions or deadlines. Stakeholder and problem management: You can identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships across the project’s lifecycle stages. You have good … communications skills, able to articulate the problem and help others to understand its impact. You can use evidence to build consensus to deliver the best outcome. Operational management: You know how to make operations efficient, acting as the escalation point for major operational issues. You can work closely with leaders of operational delivery teams in an organisation. Additional More ❯

group, including AMS/partner oversight and feedback. Define team topologies for delivery. Foster a culture of team-driven decision-making, trust, and collaboration, inclusive of peers within Product Management and Platform teams. Coach teams to improve collaboration and outcomes. Assess and propose continuous improvement strategies, including resourcing strategies (e.g., insourcing) to build team capacity and capabilities. Position will … have direct supervisory responsibility for 3-6 individuals, with an extended team located in Bangalore, India. Portfolio Management: In alignment with Product Managers, be accountable for the ERP FICO delivery portfolio, from intake and prioritization to release management and operations. This includes dependency management and capacity planning. Oversee robust release management, ensuring alignment with platform teams … processes supported by ERP applications by practicing effective IT general controls (ITGC) and adherence to GxP requirements. Serve as the point of escalation for delivery issues and roadblocks. Stakeholder Management & Communication: Maintain clear communication channels with stakeholders related to the delivery and support of FICO products. Build strong relationships with internal technical leaders, service providers, supplier managers, and business More ❯

benefits to user needs and to the business case. You can work with development teams to manage scope within commercial constraints such as budget restrictions or deadlines. Stakeholder and problem management: You can identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships across the project’s lifecycle stages. You have good … communications skills, able to articulate the problem and help others to understand its impact. You can use evidence to build consensus to deliver the best outcome. Operational management: You know how to make operations efficient, acting as the escalation point for major operational issues. You can work closely with leaders of operational delivery teams in an organisation. Additional More ❯

Management. Maintain accurate and timely updates within incident and change tickets, including clear communication to internal stakeholders and external customers during outages or service degradations. Participate in the change management process, including peer review and execution of MOPs to support routine maintenance and network upgrades. Collaborate closely with Australian-based Engineers during shift handovers, ensuring full context and documentation … including Cisco, Ciena, Nokia, and Fortinet (routers, switches, firewalls) Skilled in network performance troubleshooting and event triage within complex global network environments Familiarity with Data Centre environments including rack management, power, and thermal considerations Understanding of security compliance and physical access control processes within telecommunications facilities Hands-on experience with service management systems (Jira Service Management or … similar) across incident, change, and problem management workflows Working knowledge of ITIL v3 or v4 principles including Service Operations and Service Transition Competent in executing and reviewing Method of Procedures (MOPs) for planned work and changes Experience with monitoring, alerting, and observability platforms such as Observium, MCP by Ciena, and New Relic Clear and calm communicator with the More ❯

Management. Maintain accurate and timely updates within incident and change tickets, including clear communication to internal stakeholders and external customers during outages or service degradations. Participate in the change management process, including peer review and execution of MOPs to support routine maintenance and network upgrades. Collaborate closely with Australian-based Engineers during shift handovers, ensuring full context and documentation … including Cisco, Ciena, Nokia, and Fortinet (routers, switches, firewalls) Skilled in network performance troubleshooting and event triage within complex global network environments Familiarity with Data Centre environments including rack management, power, and thermal considerations Understanding of security compliance and physical access control processes within telecommunications facilities Hands-on experience with service management systems (Jira Service Management or … similar) across incident, change, and problem management workflows Working knowledge of ITIL v3 or v4 principles including Service Operations and Service Transition Competent in executing and reviewing Method of Procedures (MOPs) for planned work and changes Experience with monitoring, alerting, and observability platforms such as Observium, MCP by Ciena, and New Relic Clear and calm communicator with the More ❯

will be key to minimising disruption, maintaining stakeholder confidence, and driving improvements that protect service performance and operational resilience. What you'll be doing Lead the end-to-end management of high-priority and critical incidents, ensuring fast restoration of service with minimal business impact. Act as the primary point of contact for senior stakeholders during incidents, delivering clear … timely and strategic communication. Coordinate technical and business resources to resolve incidents quickly and effectively. Own and continuously improve the Priority Incident Management process in alignment with ITIL best practices. Conduct post-incident reviews, identify root causes and trends, and collaborate with Problem Management to prevent recurrence. Produce executive-level incident reports and summaries. Work closely with … annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies. CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over More ❯

Responsibilities Provide onsite support five days a week, ensuring seamless service delivery. Engage in floorwalking to build strong relationships with staff and the CIO. Implement ITIL processes for effective problem management and escalation handling. Conduct forecasting and manage financial aspects of service delivery. Triage issues promptly and coordinate with technical resources to resolve them efficiently. Essential Skills Proven … experience in service management. Expertise in ITIL methodologies. Strong stakeholder management skills. Why Work Here? Join a dynamic team in a healthcare environment where you can make a significant impact on service delivery. Benefit from opportunities to develop professional relationships and enhance your skills in a supportive workplace. Work Environment The role requires onsite presence within a healthcare organisation More ❯

and realizing their potential. Eclipse Client Service is rapidly growing and needs your help! Eclipse Service Consultants are an integral part of the Eclipse platform, a cloud-native investment management solution, working both with our clients and our R&D teams. We collaborate with product and engineering and provide product feedback as key stakeholders and the voice of the … skills, and ability to explain technical issues to non-technical users Understanding of financial markets and related processes Experience collaborating with Software Development teams to facilitate Product Supportability, Incident Management, Problem Management, and Request Fulfillment processes Experience training employees on a growing team Understanding of project management best practices Thank you for your interest in SS More ❯