476 to 500 of 553 Problem Management Jobs in the UK

liaising with business users Actively engage with the Test Practice to ensure solutions are of the highest quality Provide a high level of ongoing service through excellent Incident and Problem Management Be responsible for deploying technical solutions What we are looking for in our ideal Microsoft Dynamics 365 Functional Consultant: Recognised Microsoft D365 Certifications Experience configuring Microsoft Dynamics More ❯

liaising with business users Actively engage with the Test Practice to ensure solutions are of the highest quality Provide a high level of ongoing service through excellent Incident and Problem Management Be responsible for deploying technical solutions What we are looking for in our ideal Microsoft Dynamics 365 Functional Consultant: Recognised Microsoft D365 Certifications Experience configuring Microsoft Dynamics More ❯

setup, service catalog, workflow administration, reporting, and integrating modules like Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalo More ❯

We're Hiring: Asset & Configuration Manager Location:Birmingham or Shoreham (Hybrid) Salary:Up to £60,000 depending on experience Are you an expert in IT asset and configuration management? Ready to take ownership of the full asset lifecycle and drive operational excellence? Join our team as an Asset & Configuration Manager and help us optimise how we manage the IT … up Own the lifecycle of IT assets-from procurement to disposal Maintain and manage the CMDB (ServiceNow) Ensure compliance with software licensing Collaborate across ITIL practices (Service Desk, Change, Problem Management) Provide reports and insights on asset utilisation and cost optimisation Identify automation opportunities for real-time tracking What You'll Bring: Strong Understanding of ITIL (v4 preferred … Deep familiarity with the Service Configuration Management and IT Asset Management (ITAM) practices. Understanding of how CMDBs (Configuration Management Databases) support incident, problem, change, and release management. Practical Experience Establishing or Overhauling CMDB/IT Asset Management system. You can distinguish between CI (Configuration Item) types, relationships, and levels of control. Tooling Expertise: Experience with More ❯

You're used to working with data - spotting trends and taking proactive action to address the cause of them. About The Role: Own, manage and continually improve the Incident & Problem management policies, processes and procedures. Manage and drive the progression of high priority and escalated incidents - with focus on proactive stakeholder communication, technical progression and SLA adherence Facilitate … root cause analysis of problem records using a variety of techniques Use data, reporting and trending to identify areas of repeating incidents to raise proactive problem records More ❯

business and to enable new business models. Provide leadership, guidance, and technical solutions for focus areas e.g. SAP S/4HANA, SAP Cloud Platform, digital platforms, Cloud Integration, API Management, AI, Advanced Analytics and IOT. Ensure a well-structured and defined solution architecture framework - delivering to time, cost, and quality and within budget. Ensure adherence to solution governance and … enterprise architecture principles and standards. Lead and participate in key governance forums including Architecture Review Boards, Program Boards, Change Control Boards, and Integration Management meetings. Active participation in business development and pre-sales activities, including proposals and responses to “Requests for Proposal” (RFPs) and “Requests for Information” (RFIs). Proactively manage, monitor, and report on the identification, impact, dependencies … acumen. Extensive work experience in a consulting company, working in large-scale SAP transformation programs. Proven delivery capability for large-scale SAP based transformation programs. Practical application of project management life cycle principles and methodologies (SAP Activate, including key concepts like Model Company, SAP Value Lifecycle Management etc.). Experience with solution and enterprise architecture frameworks and models More ❯

experienced in root cause analysis techniques. You're used to working with data—spotting trends and taking proactive actions. About The Role: Own, manage, and continually improve the Incident & Problem management policies, processes, and procedures. Manage and drive the progression of high-priority and escalated incidents, focusing on proactive stakeholder communication, technical progression, and SLA adherence. Facilitate root … cause analysis of problem records using various techniques. Use data, reporting, and trending to identify areas of repeating incidents to raise proactive problem records. #J-18808-Ljbffr More ❯

3rd Line IT Engineer Salary: £30,000 to £45,000 Location: Home Based Keywords: IT Support, Technical Issues, Problem Management, System Maintenance, Microsoft Technologies An exciting opportunity has arisen for a highly skilled 3rd Line IT Engineer to join a dynamic team. This home-based role offers a competitive salary ranging from £30,000 to £45,000. The … issues affecting the executive team. Assist with encouraging and facilitating users to make the most of productivity tools and services provided by Microsoft. Conduct root cause analysis (RCA) for problem tickets to identify and resolve underlying issues. Perform operating system updates and patches to ensure systems are secure and up-to-date. Manage application updates and patches to maintain … SharePoint sites, manage access, and create external guest user accounts. Monitor and maintain Power Automate flows. What you bring: Experience in 2nd or 3rd line support is preferred. Strong problem-solving skills are necessary. Proficiency in Microsoft technologies such as Intune, SharePoint, Teams is required. Excellent communication abilities are essential. Ability to manage multiple tasks efficiently is needed. Detail More ❯

You're used to working with data - spotting trends and taking proactive action to address the cause of them. About The Role: Own, manage and continually improve the Incident & Problem management policies, processes and procedures. Manage and drive the progression of high priority and escalated incidents - with focus on proactive stakeholder communication, technical progression and SLA adherence Facilitate … root cause analysis of problem records using a variety of techniques Use data, reporting and trending to identify areas of repeating incidents to raise proactive problem records #J-18808-Ljbffr More ❯

root cause analysis techniques. You're used to working with data—spotting trends and taking proactive actions to address them. About The Role: Own, manage, and continually improve incident & problem management policies, processes, and procedures. Manage and drive the progression of high-priority and escalated incidents—with a focus on proactive stakeholder communication, technical progression, and SLA adherence. … Facilitate root cause analysis of problem records using a variety of techniques. Use data, reporting, and trending to identify areas of repeating incidents to raise proactive problem records. #J-18808-Ljbffr More ❯

successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses. Day-to-day Responsibilities: Application Monitoring and follow up Incident and Problem Management Knowledge Management and Documentation Continuous Service Level improvement Maintenance and enhancement Project and specific tasks Candidate Profile: First class degree from a top university and scientific … background (ability to problem-solve) High motivation to learn in a complex and very stressful environment. Logical and critical thinking Teamwork skills The role focuses specifically on Rates products; Rates knowledge would be appreciated. IT Skills: Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover More ❯

with Minimum 3+ years of experience in service Desk . Excellent communication and conversation skills in English with a Versant Score of 70. Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk Liaise with the Service Manager Help with the … the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the ticket severity and priority Track the incidents/service requests/problem and Change tickets to ensure resolution within SLA, escalate the unresolved incidents/problems/Service/Change requests as per the escalation mechanism Analyze the ticket trend and More ❯

this role, you will also take on various technical responsibilities such as: Managing financial budgeting for all on-premises hosted services and overseeing site-level procurement. Implementing site risk management strategies and creating standard operating procedures relevant to each location. Maintaining accurate infrastructure asset management and lifecycle reports for both data centre and associated infrastructure assets. Ensuring documentation … is maintained in an ‘audit-ready’ state, supporting capacity management that includes power and floor space forecasting. Acting as a conduit for change management, ensuring all changes meet site-level approval. Supporting the CTO team with incident and problem management processes, including hardware replacements and RMA tasks. Vendor and Stakeholder Collaboration A vital aspect of your … impact on business operations. Conducting thorough root cause analyses for major incidents, implementing measures to mitigate recurrence. Planning and overseeing data centre upgrades and changes, ensuring compliance with change management policies. Project Management and Preventative Maintenance You will also be responsible for managing network projects, working in coordination with cross-functional teams to ensure deadlines, scope, and budget More ❯

Consultancy Salary: £55,000 - £65,000 DOE Overview: We are seeking an experienced Technical Project Manager with a strong consultancy background to lead and deliver complex Identity and Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL) and … compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess and mitigate risks associated with access management changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. Develop and … manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing compliance with security policies, standards, and regulatory frameworks such as GDPR and SOX. Deliver risk assessments and change impact analyses to senior management More ❯

s international expansion by managing international escalations and establishing local support, policies and procedures. Track and report on complaint volumes, trends, and goodwill issuance, providing regular reports to senior management on escalation trends and issues. Incident management: Work closely with other departments to define incident management processes and ensure that incidences are identified and resolved quickly, efficiently … and professionally. Problem Management: Investigate the root cause of escalations, and associated trends, and take steps to prevent them from happening in the future. Ensure adherence to Ohme’s customer complaints and escalation process to deliver efficient and positive outcome for Ohme customers. Utilise your experience to help further develop and enhance Ohme’s policies and procedures. Who … you are: Previous people management experience. Previous experience in a customer service or complaints role. Experience in a technical or energy related industry. Experience in setting up management frameworks for complaints and incident management. Self-starter with a positive, can-do attitude. Naturally inquisitive and a creative problem solver. Familiar with CRM systems and practices. Excellent communicator More ❯

stocks, ETFs, bonds, futures, and options all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change … investment opportunities for existing clients and willing to prospect new markets and attract new clients. The candidate must have experience in business development and selling to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors. Reporting Line - Regional Head of Sales Worksite : Remote/Hybrid/On-site (options vary by location) Responsibilities Client … Relationship Management: Act as a liaison to top-tier clients, including premium retail and institutional clients, financial institutions, and high net-worth individuals. Provide solutions to client inquiries while complying with all company policies, practices, and procedures. Conduct regular meetings with clients to review their needs, goals, and satisfaction levels. Business Development: Identify opportunities to expand services and solutions More ❯

Weeks NP only. We are excited to invite applications for the position of Data Centre Engineer to join our esteemed bank’s IT team. This pivotal role involves the management, maintenance, and security of our critical data centre infrastructure. As a Data Centre Engineer, you will be responsible for designing, implementing, and overseeing a secure, scalable, and resilient data … this role, you will also take on various technical responsibilities such as: Managing financial budgeting for all on-premises hosted services and overseeing site-level procurement. Implementing site risk management strategies and creating standard operating procedures relevant to each location. Maintaining accurate infrastructure asset management and lifecycle reports for both data centre and associated infrastructure assets. Ensuring documentation … is maintained in an ‘audit-ready’ state, supporting capacity management that includes power and floor space forecasting. Acting as a conduit for change management, ensuring all changes meet site-level approval. Supporting the CTO team with incident and problem management processes, including hardware replacements and RMA tasks. Vendor and Stakeholder Collaboration A vital aspect of your More ❯

you ’ll do • Actively monitor the Linux team’s incident/request queue, set prioritization, and process tickets in a timely manner • Perform production changes while adhering to change management guidelines • Install, configure, and troubleshoot Linux servers and related hardware/software components • Perform in-depth analysis for post impact resolution, RCA, remedial actions, and problem management • Manage and troubleshoot AD integrated authentication on Linux servers • Manage and troubleshoot existing Ansible playbooks used for configuration management across the Linux environment • Collaborate cross-functionally to monitor system performance, analyze system logs, and proactively address issues • Create and maintain system documentation including configuration guides, standard operating procedures, and troubleshooting steps What’s required • 3-5+ years … of experience Linux Administration in a production environment • Experience with infrastructure as code concepts (Terraform, Ansible, Puppet or similar) • Experience in authentication, privilege management, and integration with Active Directory • Familiarity with Ansible for automation and configuration management • Hands-on experience with Red Hat Enterprise Linux (RHEL) administration, including installation, configuration, performance tuning, and troubleshooting • Experience with creating and More ❯

Hybrid (flexible travel to Leeds) Type: Permeant Overview: We are seeking an experienced Technical Project Manager with a strong consultancy background to lead and deliver complex Identity and Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL) and … compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess and mitigate risks associated with access management changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. Develop and … manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing compliance with security policies, standards, and regulatory frameworks such as GDPR and SOX. Deliver risk assessments and change impact analyses to senior management More ❯

Monitor and measure EUD service delivery operations, actively contributing to improvement plans. Ensure all service support documentation meets ITIL V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas. Identify and implement service improvements and cost-saving opportunities. Engage in the problem management process, utilising trend analysis to identify root causes More ❯

taking proactive ownership to avoid service impacts and identify security incidents. Communicate any potential delays on high-priority tasks along with proposed mitigation plans. Other responsibilities; Solutions Design Security Management Incident and Problem Management Change and Release Management Capacity and Availability Management IT Service Continuity Management Project Management Closing Date: Monday 30th of More ❯

needs and future strategic goals. Drive continuous improvement initiatives, leveraging automation and modernisation to optimise service delivery. Maintain documentation, policies, and standards for infrastructure operations. Support incident, change, and problem management processes related to infrastructure services. Candidate Profile: A proven track record in managing IT infrastructure within medium to large-scale enterprise environments, with specialist expertise in networking. … technologies. Strong leadership skills, with the ability to mentor and motivate technical teams. Relevant certifications such as CCNP, CCIE, Azure Network Engineer, or equivalent are highly desirable. Excellent stakeholder management, communication, and project delivery skill #J-18808-Ljbffr More ❯

needs and future strategic goals. Drive continuous improvement initiatives, leveraging automation and modernisation to optimise service delivery. Maintain documentation, policies, and standards for infrastructure operations. Support incident, change, and problem management processes related to infrastructure services. Candidate Profile: A proven track record in managing IT infrastructure within medium to large-scale enterprise environments, with specialist expertise in networking. … technologies. Strong leadership skills, with the ability to mentor and motivate technical teams. Relevant certifications such as CCNP, CCIE, Azure Network Engineer, or equivalent are highly desirable. Excellent stakeholder management, communication, and project delivery skill Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting … weeks ago Great Abington, England, United Kingdom 1 week ago St Neots, England, United Kingdom 1 week ago Haverhill, England, United Kingdom 6 hours ago Identity and Access Management Senior Manager Cambridge, England, United Kingdom 2 weeks ago Cambridge, England, United Kingdom 1 day ago Senior Salesforce Administrator - " Global life-science leader" Huntingdon, England, United Kingdom 6 days ago More ❯

Constantly improving all our processes and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes … critical Data Centre Operations including systems such as feeders, Transformers, Generators, Switch gear, UPS systems, ATS units, PDU units, chillers, pumps, Air Handling units - Proven track record of people management and developing teams and in particular ensuring staff are ready for any and conditions through skill and process development - Ability to solve problems at their root, stepping back to More ❯

Constantly improving all our processes and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes … critical Data Centre Operations including systems such as feeders, Transformers, Generators, Switch gear, UPS systems, ATS units, PDU units, chillers, pumps, Air Handling units - Proven track record of people management and developing teams and in particular ensuring staff are ready for any and conditions through skill and process development - Ability to solve problems at their root, stepping back to More ❯