151 to 175 of 228 Support Analyst Jobs in the UK

D365 CE Support Analyst - Basingstoke (Hybrid) - £40k Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimize their solutions! Roles and Responsibilities Log, manage, and resolve D365 support tickets using Dynamics 365 Apply updates such as new fields, form updates, workflows, or Power … Automate flows Communicate effectively with clients and internal stakeholders Support onboarding and improvements for new and existing clients Skills and Qualifications Experience with D365 CE customisations (fields, forms, workflows, security roles) Strong data handling skills (importing/exporting/validating data) Minimum 2 years in a support or helpdesk role Microsoft certs and knowledge of Power Platform, JavaScript More ❯

seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the … new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU What's the role The Support Analyst is a vital part of the Applications Support team at CAVU, responsible for ensuring the seamless operation of our product portfolio while delivering outstanding customer service … delivery - ensuring issues are resolved promptly, processes are continuously improved, and feedback loops with our Engineering, Delivery, and Product teams remain strong. As we implement and grow a new support system, you'll have the opportunity to help shape its future, expand your skills, and grow within a collaborative and fast-paced environment. What's in it for you More ❯

and a major player in the economy for over 160 years, we support25 million clientsevery day with more than126,000 staffin65 countries We're looking for a Trainee Desktop Support Analyst to join the dynamic and motivated IT infrastructure teams on a digital transformation journey! About the team: Within the Societe Generale group, GTS (Global Technology Services) consists … are responsible for defining the technical strategy and vision for their respective disciplines. Our vision within GTS is to provide cost-effective, state-of-the-art technology services and support based on real-time infrastructure shared by our respective business lines, requiring compliance with common standards, policies and security. The DWS (Digital Workplace Services) entity oversees workstation (desktop and … laptop computers, printing) ecosystem, collaboration tools (telephony, messaging, etc.) and associated services (user support, antivirus, etc.) Its mission is to provide the Group's employees with a fluid, mobile, secure and intuitive digital work environment, with an optimal environmental and social impact. Summary of Key Purposes of the Role: To work in a fast-paced pressurised environment. Providing desktop More ❯

Technical Support Analyst 3 months contract Inside IR35 £15.88 per hour (umbrella) Location - Norwich with travel to other sites Candidate must have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced Technical Analyst with a background in asset management to support IT users … across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second-line technical support to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technical support to the organisation IT users … umbrella) Location - Norwich with travel to other sites - Monday to Friday 9am to 5pm If you are an experienced IT individual with a proven track record of providing IT Support to end users and hold a valid UK driver license then this is the perfect opportunity for you. If the above seems of interest then please apply directly to More ❯

First Line Support £24,000 (hybrid after probation) The Company: A large-scale enterprise providing essential operational and technical support to its nationwide network of branches. By centralising key services and systems, the company ensures consistency, reliability, and efficiency across all locations - enabling each branch to focus on delivering quality service to their local communities. The Role: As … a first line support analyst, you will be speaking directly with customers, logging their issues, and managing tickets relating to their problems. You will handle cases yourself where possible or escalate them to the wider team when necessary. This is a fantastic chance to gain hands-on experience, develop your technical and communication skills, and build a strong … within the team, offering a clear and rewarding career pathway with plenty of learning opportunities. Your Responsibilities Act as the first point of contact for customers, providing first line support for application issues. Communicate professionally with customers to understand and document their technical problems. Log, manage, and update support tickets accurately using the company's helpdesk system. Troubleshoot More ❯

The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this … site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you will provide hands-on technical support to end users, resolving hardware, software, and peripheral issues efficiently to minimise downtime. While knowledge of certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset … are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a timely manner. Collaborate More ❯

IT End User Support Analyst, Basingstoke, £31-38k + Benefits including private Medical, Hybrid Working). Career Switch/IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join a global IT team … the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation - where you will not just sit on a support desk. You'll be part of a global team supporting 1,500+ users across manufacturing and corporate environments. … two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. Join a hands on, high autonomy support team working in a customer facing environment with regularly desk side & field work. Due to the nature of the organisation, you would need to pass a security vetting. More ❯

Ryder Reid Legal is recruiting an IT Support Analyst on a temporary to permanent basis for a leading international law firm. You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat … and other key legal applications.* Deliver user training and onboarding on standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware/Intune).* Support remote access systems (Citrix, VPN, Duo) and AV platforms (Zoom, Teams, Webex).* Participate in IT projects, relocations, and occasional on-call support.* Maintain accurate logs of users, assets, and … technical issues.Requirements* Previous experience in IT support, ideally within a law firm or professional services.* Strong communication skills and a proactive, team-oriented approach.* Ability to work independently and manage competing priorities.Please apply now if you are interested! Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received More ❯

team at Trainline Our Workplace Technology team owns and manages the corporate technology stack of business and workplace solutions, driving innovative, cost efficient, future ways of working. The Tech Support team is a critical part of the Workplace Technology team, ensuring Tier 2 support services are delivered effectively and efficiently within a culture of continual service improvement, aligned … using JAMF Pro, and a Microsoft Windows estate integrated with Azure Active Directory and Microsoft Windows Servers. This is a highly visible team, also providing dedicated AV/VC support for meeting rooms and internal events - ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst at … for joiners & leavers: laptop builds, IT inductions, IAM compliance, deprovisioning and timely asset retrieval, driving process efficiencies in collaboration with the People & Workplace stakeholders Meeting room AV/VC support, leveraging remote administration tools to maintain ongoing health of media services solutions - regular checks, updates and performance analytics In-person and remote technical support for internal events Implementation More ❯

voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About the Role We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯

voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About the Role We are looking for a Network Support Analyst to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯

SC Cleared Service Desk Support Analyst Main responsibilities: This is a Technical Role within a Service Desk team working on-site in Aldermaston. The successful candidate will provide 1st Line telephone/e-mail/chat, ICT support to approximately 8000 end users. Providing Helpdesk/Web support through remote tools, telephone assistance and email support. More ❯

IT Support Analyst (1st/2nd line) £30-35,000 per annum + permanent benefits Fully On-Site - Chelmsford Key Responsibilities (include, but are not limited to): Provide technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT requests. Keep users informed about the status of their tickets to … systems, applications, and technologies either through remote access or by providing direct user assistance. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations (IT equipment only) and new user configurations. Cabling and network patch management. Inventory and asset management. Assist in various application and infrastructure projects. Essential skills Knowledge More ❯

Role Overview As an Application Support Analyst, you will play a vital role in ensuring smooth implementation, support, and operation of complex software applications used across the real estate sector. You will be the go-to person for troubleshooting application issues, supporting well respected clients remotely, and ensuring timely resolution of escalated cases. Role Responsibilities Provide high … quality technical and application support to clients, particularly during product implementations and software upgrades. Troubleshoot software issues via ticketing platforms (e.g., Jira, Zendesk), escalating complex problems to development or infrastructure teams as needed. Conduct regular client follow-ups and status calls to manage expectations and provide updates on issue resolution. Document support cases clearly and thoroughly for internal … the US, ensuring a unified approach to client service delivery. Build strong client relationships by demonstrating ownership, proactivity, and technical insight. Role Requirements Proven experience in application or systems support, ideally in a SaaS, ERP, or enterprise software environment. Advantageous to have exposure to property management systems. Familiarity with ticketing systems such as Jira, ServiceNow, or Zendesk. Basic understanding More ❯

Dynamics 365 Business Central Support Analyst Job Description I am actively seeking an enthusiastic support professional, with experience supporting Dynamics 365 Business Central, for a brilliant new role with multi-national end user. The role will involve the successful candidate playing a key part in the day to day support of a my clients D365 Business … Central system; collaborating in a small support team with great professional development prospects. If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. The role is home based, with requirement for occasional travel to client site - once …/twice per month on average. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps Skills & Qualifications More ❯

Our client, a leading Business Services organisation undertaking a large-scale systems migration project, is seeking a Kronos Support Analyst to play a key role in the transition from a workforce management solution to a new SaaS-based platform. This is a 12-month fixed-term contract with the potential to be extended. This is a vital role … at the heart of the business’s Time & Attendance transformation programme, providing both project delivery and business-as-usual support across their workforce systems landscape. Key areas of focus: Act as the technical lead for the migration from Kronos Workforce Central to UKG Pro Workforce Management. Provide day-to-day support for the current Kronos solution deployed across … the UK. Lead configuration and data validation workshops to shape system requirements based on HR data and business needs. Deliver configuration changes and support across areas such as pay rules, work rules & shift patterns. Own System Integration Testing and User Acceptance Testing activities. Provide training and user documentation for operational teams. Support interface management between HR, payroll, reporting More ❯

implementation of a new canning line and several other strategic projects. What will I be doing? We're continuing to invest in our business systems and digital capabilities to support our growth and operational excellence. We're looking for a proactive Application Developer & ERP Support Analyst to help us evolve our systems and support our users. … technical documentation, test plans, and operational user guides for the developmental changes made. Collaborating closely with colleagues across departments to deliver robust, user-focused solutions. Participating in the IT support rota, with an onsite presence required. This is a collaborative role based in our open-plan office, where teamwork, communication, and knowledge sharing are key to our success. Joining … the out-of-core hours support rota. What are we looking for? What essential skills do I need? Understanding of ERP systems and their role in business operations. SQL and relational database knowledge. Excellent teamwork and communication skills. Desirable Skills: Experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central. Familiarity with source control tools (e.g., Git More ❯

next level? Do you thrive in a dynamic environment, solving technical challenges and supporting a diverse client base? If you have extensive experience in 2nd and 3rd line IT support, as well as a strong command of Windows, Azure, and Office 365, we want to hear from you! About Us We are a trusted Managed Service Provider (MSP) based … in Reading, delivering exceptional IT support and services to businesses across the Berkshire area. Our mission is to empower local businesses with reliable, secure, and innovative IT solutions that help them succeed. The Role As a Senior IT Support Analyst , you will be a vital part of our team, providing expert support to our clients. Your … technical knowledge and problem-solving skills will ensure the smooth operation of IT systems and contribute to the success of local businesses. Key Responsibilities Deliver 2nd and 3rd line support to resolve complex technical issues? Provide expert guidance on Windows environments , Azure , and Office 365 Collaborate with clients to implement, maintain, and optimize IT solutions? Troubleshoot and resolve hardware More ❯

London , Top 75 in the UK , and Top 50 Best Technology Companies to Work for . As part of their continued growth, they are seeking a Cyber Security SOC Support Analyst to join their expanding Service Desk Team. About the Role This is an exciting opportunity for a motivated individual with at least 1 years of experience in … a similar role. You will be the first line of defence, monitoring systems and responding to alerts received through support tickets or telephone calls. Key Responsibilities Monitor and categorise potential threats based on priority and severity Triage all cyber security incidents as part of the first response team Take ownership of incidents, providing initial remedial actions per established playbooks … Liaise with third-party service providers and log support tickets as required Provide operational support to the wider Cyber Security Team during incident response Maintain accurate documentation of all actions and resolutions Essential Experience Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies Working knowledge of Microsoft Defender suite including Endpoint Detection and Response Understanding of More ❯

Junior Front Office Business/Support Analyst Banking, Investment Management, Front Office, SQL, Python About the role You will join a global business of investment professionals and a network offices across Europe, Asia and North America. You will contribute to supporting Front Office investment teams, Trading, Operations, Compliance and Risk. In this role, your main responsibilities will include … the following Take the lead in the day-to-day support to all business stakeholders regarding investment management applications Lead the management of the support queries, answering general issues and distributing more complex items amongst the team Monitor team issues and troubleshoot day to day queries from our users Identify the reasons for data breaks and anomalies Manage More ❯

Senior Salesforce Support Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind click apply for More ❯

Junior Front Office Support Analyst - Fixed Income sought by leading investment bank based in the city of London. Inside IR35 - Please only apply if you have experience working in an investment bank in a front office environment. Role Summary Provide technical and operational support to Fixed Income trading desks, ensuring efficient trade execution and system functionality. Responsibilities … Front line support for trading systems and users Monitor and maintain trade flow across platforms Troubleshoot issues with systems like MarkitWire, ION, Murex, Tradeweb, Bloomberg, MarketAxess, BondVision Collaborate with traders, sales, ops, and vendors Assist with system testing and enhancements Requirements 2+ years of experience supporting Fixed Income desks Familiarity with trading systems listed above Strong problem-solving and More ❯

and at-fixture space. These connect to create efficiencies and digitise workflows. To understand more about us, please visit https://www.sea.live/The Role Reporting to the Support Global Team Lead we are looking for a full-time Customer Support Analyst to join our London office to deliver a high-quality user support service … Strong organisational skills and able to prioritise Flexible, can-do approach Skills and experience One of the following criteria should also ideally apply to you: Prior experience in application support or helpdesk roles Knowledge of or prior experience in shipping and/or commodity trading is preferable but not mandatory (e.g. Maritime Studies background, work experience in shipping/ More ❯

We have the opportunity for a Service Support Analyst to join our IT department here at Tokio Marine Kiln on a 6-month fixed-term contract. (This role will be based on-site 5 days a week with some potential for hybrid working). Reporting to the Service Desk Manager, you will take ownership of all incidents and … awareness of your call volumes/queues to ensure that customer service level agreements are met, paying attention to the reports in the service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed and calls are managed according to priority. Ensure that ITSM calls are directed to the correct support teams in a … Desk. Liaise directly with business users to understand or clarify the nature of the incidentequest and to confirm the successful resolution of them. Liaise directly with internal 3rd line support teams to ensure the resolution of all incidents in line with the Incident Management Policy. Provide excellent customer service through ownership of issues and deliver effective communication and resolution More ❯

Southern Lights is partnering with a tech-forward business on the South West coast, offering a fantastic opportunity for a hands-on IT Support Analyst to join their internal Service Desk. If you thrive in fast-paced environments, enjoy multi-platform troubleshooting, and like a mix of desk work and practical fixes, this one’s worth your attention. … What you’ll be handling: First and second-line support across hardware, software, and systems Escalation and collaboration with 2nd/3rd line engineers when needed Diagnosing issues across Microsoft, Apple, and Linux-based devices Handling setups, leavers, account creation, and hardware returns Managing stock levels and keeping server rooms shipshape Supporting project work and occasional visits to nearby … offices Performing upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial IT support experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK driving licence Bonus Skills (not deal-breakers): Microsoft 365 or More ❯