351 to 375 of 673 Support Engineer Jobs in the UK

Join Our Client as a 3rd Line Engineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line Technical Support Engineer Location: Milton Keynes … Type: Permanent Salary: £35,000 - £40,000 About Our Client: Our client is a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Their mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. They are looking for a dynamic individual to join the team and … help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of More ❯

Technical Support Engineer - Intergrations Location: Staines, Surrey Length: 25/08/2025 - 25/02/2025 Rate: £ 253.12 per day (Inside IR35) Hours: 40 Hours per week Overview: In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level … where the user has a technical background. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources. Duties: Provides technical support to field engineers, technicians, and product … support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software More ❯

Technical Support Engineer - Intergrations Location: Staines, Surrey Length: 25/08/2025 – 25/02/2025 Rate: £ 253.12 per day (Inside IR35) Hours: 40 Hours per week Overview: In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level … where the user has a technical background. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources. Duties: Provides technical support to field engineers, technicians, and product … support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software More ❯

2nd Lin e Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to day objectives … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

IT Support Engineer Windows Server, Office 365, Active Directory, Networking £25,000 - £27,000 Role I have partnered with one of the UK's fastest growing manufacturer distributors on their executive search for an experienced IT Support Engineer. With an excess of £120 million in revenue the company is on an upward trajectory and continue to go … to growth, they now have a requirement for an IT professional who is experienced with Office 365, Active Directory, Networking and Windows Server to join their close-knit IT Support team. This opportunity will give you the opportunity to work within a close-knit team where you will be given exposure to several cutting-edge technologies including Office … Windows Server, Active Directory, Networking and VMware. You will be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. Role Requirements Windows Server Office 365 Active Directory Basic Network Principles Virtualisation Solutions Excellent Personal Skills The Company A market leading manufacturer distributor with More ❯

Application Support Engineer * 3 Location: Uxbridge (Hybrid 2 days per week) Salary: To £44k very strong benefits (22% pension, flex working, 35 hour week, up to 40 days holiday) These roles are part of an exciting new Application Support Team that will provide Level 2 and Level 3 support for a range of software applications, ensuring … their stability, security, and performance. The role also includes managing configuration changes, patching, and working closely with vendors and internal teams. Key Responsibilities: Provide Level 2 and 3 support for application-related issues Implement configuration changes and application enhancements Perform regular patching to maintain security and performance Troubleshoot and resolve incidents efficiently Conduct security assessments and apply necessary controls … Manage and prioritise support tickets, addressing critical issues promptly Collaborate with development teams on testing and deployment Maintain technical and user-facing documentation Represent business needs in technical sprints and planning activities Align IT services with business objectives through effective relationship management Communicate progress and escalate issues to relevant stakeholders Use data insights to inform and optimise application improvements More ❯

Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a … reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for 3 skilled Level 2 IT Support Engineers to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across a mixed environment. … Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install More ❯

IT Support Engineer (MSP) Ormskirk £27 32k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working at 1st or 2nd line at an MSP, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to contract wins, our client is looking to … add to their support team. Youll be based in the Ormskirk office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say theyre heading in the right direction. The service desk manager strongly encourages the development of his team … one of their staff member progress from apprentice right the way through to service desk manager! Ideally, wed be looking for someone who has: * Previous experience in either a support desk or customer facing role * Windows Server 11-10 OS & Desktop OS experience * Active Directory & Azure AD * RMM tools You will be working on a service desk of More ❯

We are looking for a proactive and technically skilled IT Support Engineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll also take ownership … of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary - £28,891 plus car … allowance Hours - 40 Provide IT support to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly maintenance tasks to ensure More ❯

2nd Line Support Engineer Sevenoaks Up to £34k (DOE) Our client, a well-established Managed Service Provider (MSP) , is seeking a skilled and motivated 2nd Line Service Desk Engineer to join their friendly and dynamic team. In this role, youll handle escalations from 1st Line, carry out proactive maintenance, and support a variety of on-site … and remote projects. Key Responsibilities Provide 2nd line technical support for customers hardware, software, and network environments. Resolve tickets escalated from 1st Line and assist with complex queries. Respond to alerts from monitoring systems to deliver proactive support. Mentor and guide 1st Line Engineers. Document client environments and processes thoroughly. Perform on-site visits for support, installations, and … Desktop & Server environments. Strong knowledge of Microsoft 365 & Entra ID. Experience managing devices via Intune. Solid networking knowledge (DNS, DHCP, routers, switches, firewalls, APs). Understanding of mobile device support (iOS & Android). Familiarity with RMM tools and email security platforms. Excellent communication skills, both written and verbal, with a strong customer service mindset. Full, clean UK driving licence More ❯

A well-established organisation is seeking a 1st Line Support Engineer to join its collaborative IT team. This role is ideal for someone with a customer-focused mindset, strong troubleshooting skills, and a desire to grow within a dynamic technical environment. You’ll be supporting over 250 users across the business, ensuring a responsive and high-quality IT … experience. Key Responsibilities Act as the first point of contact for technical support across the business. Deliver a best-in-class customer experience to internal users. Provide 1st line assistance and troubleshooting for hardware, software, and connectivity issues. Log and manage support requests via the internal Service Desk system. Liaise with external vendors and suppliers to support issue resolution. Configure, maintain, and support devices including laptops, desktops, mobiles, tablets, AV/VC equipment, and printers. Ensure compliance with IT policies and procedures. Maintain and update technical documentation and contribute to team knowledge sharing. Collaborate with senior support colleagues to develop technical skills. Support team members with key tasks and projects. Maintain a proactive More ❯

Network Infrastructure Support Engineer The role of the IT Infrastructure Engineer is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10 people UK ICT team but be assigned to the programme on a full-time basis. Provide technical … and project management support Define, manage, track and proactively deliver technical solutions to achieve project goals Implement technical changes and solutions into the Companys environments Ensure all solutions are in line with Company policies and standards Act as interface between the project and BAU support team Fully document all solutions and activities You will be report to the … least 5 years experience of desktop and application rollouts Ability to think creatively and problem solve and ability to work under pressure Must be able to document solutions and support users through system changes Should have effective time management and organisational skills Ability to learn knowledge of new systems quickly and apply them in the work environment Previous experience More ❯

IT Support Engineer Contract till 30th November, £35,000 Pro Rata To provide technical support and troubleshooting for IT systems and infrastructure. This role involves managing hardware lifecycle activities including auditing, relocating, and decommissioning IT equipment, ensuring compliance with company policies and maintaining operational efficiency across all sites. Supporting BAU and Project work at our Wembley office … with the additional requirement to support a new satellite office in Uxbridge. Must be able to start immediately. Office based role, Monday - Friday 09:00 - 17:00. Candidates must live within a reasonable commute of Wembley. More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯

Job Title: Technical Support EngineerDoor Entry & Access Control Location: Luton Salary: £30,000 - £34,000 basic, plus 25 days holiday, healthcare, progression, pension, bonus Hours: Full Time, Monday–Friday About Us We are a leading UK manufacturer of door entry and access control systems, supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators … and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot … issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems Escalate complex cases to the R&D team where necessary Keep detailed records of More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day-to … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users’ day … variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

Junior IT Support Engineer Department: Business Operations Employment Type: Permanent Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and … international company offering a chance to be part of our success - read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and … security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. Adhere to IT best practices and support continuous improvements across the IT function. Skills, Knowledge and Expertise The ideal candidate will possess the following qualities: A proactive and positive attitude with a strong willingness to learn. More ❯

Application Support Engineer CoventryFull time Investigate and resolve escalated L2 incidents and requests. Provide updates on high-priority incidents and ensure timely resolution. Document resolutions, RCA, and corrective actions in the ticketing system. Liaise with L3 teams for unresolved critical issues. Work on open Problem Tasks/Records and contribute to permanent fixes. Identify potential workarounds to minimise … downtime. Review application logs and monitoring dashboards for early signs of issues. Reading logs from degradation incidents Conduct knowledge-sharing sessions on recent issues or new findings. Assist L1 support with troubleshooting and shift-left initiatives. Review and provide feedback on junior team members' work. Create, update, and validate Work Instructions in Confluence. Ensure existing WIs are accurate and … reflect current processes. Organise training material to include relevant documentation and videos. SP Review documentation gaps and suggest improvements. Review resolved incidents for accuracy and completeness. Identify inefficiencies in support processes and suggest improvements. Contributes to project specific task with/without technical lead function. Continuous system improvement, both quality and efficiency wise in the areas of application monitoring More ❯

Job Summary : As an IT Support Engineer at UK IT Services, you'll be the first line of support for our clients, addressing a wide range of technical issues. This role requires strong problem-solving skills and a customer-focused attitude to deliver exceptional IT support that enhances client satisfaction and business productivity. Key Responsibilities : Technical … Support : Diagnose and resolve software, hardware, and network issues promptly. System Setup & Configuration : Assist in the installation, configuration, and maintenance of client systems, ensuring optimal functionality. Documentation : Maintain clear records of support tickets, resolutions, and IT procedures for future reference. Client Training : Provide guidance to clients on IT best practices, empowering them to use technology more effectively. Continuous … Improvement : Collaborate with team members to identify areas for service improvement, share knowledge, and implement better support strategies. Qualifications : Degree or certification in IT, Computer Science, or a related field. 1-3 years of experience in a similar IT support role. Proficiency in Windows, macOS, and Linux operating systems. Excellent communication skills with a customer-oriented approach. Problem More ❯

the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting About the role We're looking for an IT Support Engineer in our Kent office , that enjoys developing and automating our in house IT systems, troubleshooting the office IT environment and administers the day to day IT related … requests. This is a chance to build out the IT support team together with our growing IT team and ensure excellent support for Lendable (600+ people). We are looking for someone who has a genuine interest in solving end-user problems in a fast paced environment. You are naturally curious, and you are continuously seeking for innovation … of contact for our Kent office staff with their IT issues An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction Provide direct support for Windows, MacOS and Linux. Ensuring they are up-to-date and compliant with the IT standards Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well More ❯

Technical Support Engineer (Electro-Mechanical) £30,000 - £34,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you experienced in handling Engineering or Technical queries? Are you looking to join a well-established global company that truly invests in its people … Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training. The Role: Technical Support/Mechanical, Electrical More ❯

client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both … Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation, FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer … analytical, and problem-solving skills. Strong communication skills, with the ability to explain complex technical concepts clearly to non-technical users. Customer-first attitude with a proactive approach to support and issue resolution. Experience with support ticketing systems and CRM platforms is an advantage. Willingness to travel occasionally for on-site support and training. More ❯

Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user … at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About the Role As a Systems Support Engineer, you will be part of a dynamic and expanding team dedicated to delivering exceptional technical support and customer service. You will be the first point of … efficiently and professionally. Your role will involve triaging issues, fulfilling service requests, and managing user accounts, all while maintaining a high level of customer satisfaction and ensuring a seamless support experience. Key Objectives Serve as the initial point of contact for users, providing support and triage for new and ongoing incidents via phone, email, and remote access tools More ❯

Technical Support Engineer (2nd/3rd Line) Location: Redhill, Surrey (own transport required) Salary: £35,000 - £45,000 Permanent, Full-Time Benefits: 22days holiday (rising to 25 with service) Performance-based bonus. Company laptop provided. Ongoing training & development opportunities. Regular team socials and a fun, supportive culture. Are you an experienced IT professional ready to level up your … career in a dynamic and growing environment? Do you thrive under pressure, take pride in delivering outstanding support, and enjoy working with a variety of technologies and clients? This is your opportunity to join a highly successful Managed Service Provider (MSP) that supports over 400 businesses across the UK. Based in Redhill, this role offers the chance to work … Work alongside talented engineers in a collaborative, supportive environment. Gain exposure to a wide variety of technologies, clients, and industry sectors. Key Responsibilities: Provide 2nd and 3rd line technical support to clients via phone, email, and ticketing system. Take ownership of support queries through to resolution, escalating only when necessary. Troubleshoot and resolve complex infrastructure issues, both remotely More ❯