Junior Infrastructure/Desktop SupportEngineer Purpose of Role An opportunity has arisen for Junior Infrastructure/Desktop Support Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and Communication … Technology needs. Supporting the company s infrastructure, PC s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup (Mobile More ❯
Northwood, Northwood Hills, Greater London, United Kingdom
Spread Co Ltd
Junior Infrastructure/Desktop SupportEngineer Purpose of Role An opportunity has arisen for Junior Infrastructure/Desktop Support Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and Communication … Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup (Mobile More ❯
Newcastle under Lyme, Staffordshire, United Kingdom
Dorchester Search & Selection
Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line SupportEngineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities, offering the opportunity to work … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum £35 to £45,000 Negotiable Salary
IT Support Analyst Full-Time | Permanent Location: Chelmsford (Onsite) Salary: £30,000 - £40,000 per annum A leading IT services provider is seeking an IT Support Analyst to support their end client in the financial sector . Based in Chelmsford , you will provide expert support across Windows 11 , Microsoft 365 , Active Directory , and a wide range … of hardware and financial applications. The role will also involve delivering remote and nationwide support as needed. Key Responsibilities: Deliver hands-on Windows 11 support to users across the business Troubleshoot and maintain hardware : laptops, desktops, printers, IP telephony, scan stations, and mobile devices Manage Active Directory tasks including user accounts and group policies Support users on … Microsoft Office 365 applications and tools Provide technical support for financial applications used by the client Offer responsive remote and on-site support nationwide Requirements: Minimum of 4-5 years' experience in a technical support role Strong technical background in Windows 11 , Office 365 , and Active Directory Familiarity with financial systems support (desirable) Experience supporting a More ❯
2nd Line SupportEngineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and … VMware or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll be able to keep up to date with the latest technologies! Apply More ❯
We are looking for a IT SupportEngineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and … collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI, offering assistance to … to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft 365 application support, Azure and Intune management, Enterprise financial systems More ❯
We are looking for a IT SupportEngineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and … collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI, offering assistance to … to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft 365 application support, Azure and Intune management, Enterprise financial systems More ❯
Based in Central London and founded in 1833, this group of companies is looking for a SupportEngineer to join their Support Team. The client They have a strong emphasis on sustainability, people development, and performance. You will be supporting 150 employees and assisting in training an apprentice within your team. What will you be doing? This … is a fairly standard Support role. You will deliver IT inductions to new employees, collaborate with third parties, and proactively manage onsite systems. Documentation is currently being developed, so there will be opportunities to contribute. Your daily tasks will include handling support tickets via Teamworks and Freshdesk, with an aim to unify these systems. Occasional travel to their … with these technologies is essential. Experience with Azure specifically will be a significant plus. You should have worked with third-party vendors for services such as VoIP and mobile support, and ideally have familiarity with ticketing systems, though this is not mandatory. Effective stakeholder communication skills are important due to the collaborative nature of the role. All systems are More ❯
As an IT SupportEngineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the phone and … via a ticketing system Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs Prioritising and managing your workload effectively Meeting key performance targets and service standards Contributing to process and technical improvements Following company procedures, policies … GCSE, grade 3+ (D or above) (Essential) About the Employer BUBBLE IT SOLUTIONS LTD Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
Do you have a love for technology and interacting with people? Do you want to be part of a smart, fast-growing, and diverse team delivering exceptional support to our clients? Do you want to work with a varied set of charities and not for profitorganisations, whose aim is to make a positive difference? At Penelope our mission is … simple: to provide great & affordable IT support for organisations making a positive difference. Were looking for a capable 1st line IT supportengineer who enjoys working with people + technology, likes solving problems and is looking for a new challenge. About us Were Penelope: We provide IT support and services to charities and social enterprises across … We have offices in Bath and London. About the role Were looking for someone who is comfortable and experienced working at a 1st/2nd line level providing desktop support to our clients and their users. We support organisations using a variety of cloud (Office 365, Azure, G Suite) and on-prem (Windows, Macs, Exchange, SQL etc ) environments More ❯
We're Breast Cancer Now, the research and support charity. We're the place to turn to for anything and everything to do with breast cancer. However you're experiencing breast cancer, we're here. The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services … trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it.Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer. About the role As a first line IT supportengineer, you'll play a vital role in supporting our staff across the … Active Directory, Azure, mobile device platforms, and video conferencing tools. You'll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to More ❯
Huddersfield, West Yorkshire, England, United Kingdom
Devonshire Hayes Recruitment Specialists Limited
We’re looking for a talented Desktop SupportEngineer/2nd/3rd line Engineer with excellent communication skills and a proven track record of providing first class technical support to users in a professional environment, in Huddersfield. Please not this is a 6-month initial contract that requires 4-5 days per week onsite and More ❯
Thrive Co-Operative Learning Trust are seeking an enthusiastic IT SupportEngineer Apprentice to join their dedicated IT team. This role offers hands-on experience across all schools within the Trust, supporting staff and pupils with IT services and equipment. Role Preparing IT areas and performing daily hardware checks Maintaining IT consumables and asset registers Providing technical support … reprographics and paper stock management Creating ID cards and managing access systems Escalating technical issues to senior engineers Demonstrating commitment to professional development Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud More ❯
Gloucester, Gloucestershire, England, United Kingdom
Sopra Steria
Step into a rewarding career as a Desktop Hardware SupportEngineer! Are you an experienced 1st Line Hardware Engineer looking to take your expertise to the next level? Or perhaps a seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We’re inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you’ll be at the heart of providing essential hardware support to a prestigious government client. From hands-on break/fix activities and IMAC tasks (Installs, Moves, Additions, Changes) to workstation builds and network port configurations, your technical know-how will truly make a difference. You’ll also … delve into standalone and encrypted laptop support, managing system builds, repairs, and re-accreditation with finesse. You will be working 5 days a week onsite and must be eligible for DV (Developed Vetting) clearance to be considered. We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities. More ❯
leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Department: Support Location: UK/London Reports into: Regional Support Manager Hybrid: Request 3 days in London office About the role: The Senior SupportEngineer is a crucial … expand in the role and the company. You will be surrounded by an experienced team that can help you develop and improve. disguise is passionate about providing industry-leading support services across the world. What you will do: Take ownership of technical issues and communicate with customers to resolve cases related to D3 software and Disguise hardware Perform onsite … integration Work with the Development & Q&A teams - feedback and logging of software and hardware issues Write and share knowledge via customer focussed knowledge base articles Assist the Sales & Support team with Demo setups and events/trade shows Continually learn and expand your knowledge in areas that you are passionate about and improve the level of supportMore ❯
Hello, We are Recognise Bank; a modern business bank built to support the UK's SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we've built … integrity, responsibility, and care in everything we do. Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As an Platform & Application SupportEngineer , you will play a vital role in maintaining and optimising Recognise Bank's core technology platforms, including nCino (Salesforce) , Mambu , and the integration layer. You will act … investigating and resolving incidents, monitoring system performance, and taking proactive steps to ensure the availability and stability of business-critical services. Working closely with cross-functional teams, you will support new feature deployments, maintain API-driven workflows, and provide APEX-based support for Salesforce customisations. Additionally, you will contribute to documentation and process improvements to help scale and More ❯
We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring reliable internal … IT operations. About the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). Diagnose and resolve technical issues related to Dynamics 365 CRM. … Escalate complex cases, ensuring accurate and complete documentation is maintained. Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. Identify recurring issues and contribute to More ❯
We have a current opportunity for a Trade SupportEngineer on a permanent basis. The position will be based in London. For further information about this position please apply. The ideal candidate should have a strong background and experience in eMarket systems at both a technical level and a business level for FX and Precious Metals, possess excellent … to work in a fast-paced environment. Platform & venue configuration: manage and maintain configuration across all supported venues and systems, ensuring optimal performance and compliance with business requirements Application support: provide expert-level support for the eMarkets platform, responding quickly to issues and service requests in line with the Banks governance standards Business engagement: act as a liaison … create, maintain and update working instructions and documentation ensure knowledge capture and transfer is a mandatory and ongoing function of the role contribute to a centralised knowledge base to support team learning and operational efficiency Testing & change management: participate in functional and user acceptance testing (FAT/UAT) for projects impacting eCommerce IT Callout & support expectations: participate in More ❯
Senior D365 Applications Engineer Were looking for an experienced Senior Applications & IT Support Engineerto join our clientsdynamic IT team. In this role, youll take the lead in supporting and enhancing our clients critical business applications, with a particular focus on driving the rollout and optimisation of Microsoft Dynamics 365 (D365). What Youll Do Provide advanced 2nd and … training sessionsto end users, ensuring they get the best out of our applications. Partner with finance, production teams, and third-party suppliers to deliver solutions that meet business needs. Support essential business activities like stocktakes, including occasional work outside normal hours when needed. About You Youre a seasoned supportengineer with hands-on experience in ERP systems … technical stakeholders and guide decision-making. You enjoy collaborating with others, take pride in your work, and help those around you grow. What Youll Bring Proven background in application support, ideally in a manufacturing or production setting. Strong knowledge of Microsoft systemsand ERP platforms. Excellent troubleshooting skills and experience delivering projects on time. Flexibility to support the business More ❯
Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We … at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a SupportEngineer, you will work with partner teams, user stories, and hardware repair data to drive strategic improvements. You will manage feature and region User Acceptance Testing incoming requests … with operation capability and ensure clear communication of repair steps. You will be reviewing runbooks and workflow data to collaborate with repair instruction requestors to drive operational improvements and support the needs of specific hardware. You demonstrate excellent judgment when making decisions. You clearly communicate with stakeholders and partner teams. You maintain high standards in documentation and are detail More ❯
customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line SupportEngineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to time, need to visit our … the office Monday-Friday. After the probationary period, you will have the option to work in hybrid (4 days from the office and 1 day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non … standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and More ❯
1st line supportengineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day-to More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nexgencloud
motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 SupportEngineer with a strong grasp of REST APIs, an intermediate understanding of Linux operating systems/core functionality and familiarity with OpenStack and Kubernetes. The ideal candidate will … be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of experience. OpenStack … Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API calls and interactions as well as utilising API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify and resolve More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nexgencloud
motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 SupportEngineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. The ideal … candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of … experience. OpenStack & Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API calls and interactions as well as utilising API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify More ❯
IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven track record spanning … 20+ years. Start ideally August/September 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to … problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯