376 to 400 of 465 Support Engineer Jobs in the UK

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations … via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are 07:00-15:00 and 11:00-19:00 Technical More ❯

Application Support Analyst/Engineer required for my client in Maidenhead, Berkshire. This role is 2 days onsite and 3 days work from home. After your probation period you will be working 24/7 support on a 1 in 4 basis. You will be paid an extra £450 per week. In this role you'll be More ❯

3rd Line Engineer (MSP) South Wales (2 days WFH) Up to £45,000 DOE Are you an experienced 3rd Line Engineer looking for your next challenge in IT & Telecoms? A well-established and growing Managed Service Provider is looking to expand their Service Department. Theyre seeking a skilled 3rd Line Engineer to join their team, supporting clients … Wales with advanced IT and telecoms solutions. The Role Youll be the final point of escalation for complex technical issues. Youll work closely with 2nd Line engineers, deliver exceptional support to clients, and help maintain and improve service levels across the business. Key Responsibilities Provide 3rd Line technical support, handling escalations from 2nd Line. Diagnose, troubleshoot, and resolve … complex IT issues. Maintain excellent communication and customer service at all times. Adhere to service management, security, and quality standards. Keep support tickets updated with detailed notes and time logs. Maintain and update client documentation. Requirements (Essential) 5+ years experience at 3rd Line level. Recent experience within a Managed Service Provider (MSP) environment. Strong experience with Windows desktop & server More ❯

Are you an experienced Technical Services Engineer ready to take your career to the next level? Our client is on the lookout for a passionate and skilled Level 3 Technical Services Engineer to join their vibrant Technical Services team! If you thrive in a fast-paced environment and are driven by the desire to deliver exceptional customer service … we want to hear from you! Role OverviewIn this exciting senior role, you will handle complex support tickets escalated from 1st and 2nd line engineers, performing advanced troubleshooting and resolving a wide range of technical issues. Key Responsibilities Manage complex incident and problem tickets escalated from junior engineers. Deliver advanced troubleshooting and root cause analysis for hardware, software, server … apprentices. Maintain clear, detailed technical documentation and contribute to the knowledge base. Communicate with clients to provide updates and explanations on ticket resolution progress. Champion service desk efficiencies and support process improvements. Ensure adherence to internal SLAs and compliance with industry best practises. Assist the team in meeting service desk KPIs by managing ticket volumes and ensuring timely issue More ❯

2nd line support analyst – Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond to … incoming support enquiries via phone, email, or ticketing system in a timely and courteous manner. • Analyse and troubleshoot technical issues reported by end-users, including hardware, software, and network problems. • Provide effective solutions to technical issues, guiding end-users through corrective steps or performing remote troubleshooting. • Escalate unresolved issues to appropriate IT colleagues or vendors for further investigation and … resolution. • Assist with the installation, configuration, and deployment of software applications and updates. • Document support tickets, resolutions, and procedures to build a knowledge base for future reference and training. • Provide basic training and assistance to end-users on software applications, systems, and IT best practices. • Monitor system performance and security to identify potential issues or vulnerabilities proactively. • Conduct routine More ❯

Desktop Engineer +4 months + +SC cleared role +Inside IR35 + 250 - 300 a day +on site in Yeovil Skills: +2nd line support experience +Previous PC Build or Deskside experience with Windows 11 +SC clearance Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and … level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop/Laptop/VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with …/deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching Assisting with customer projects on ad-hoc basis Create and update procedural documentation Skills and experience required: We are looking for a self-motivated More ❯

AIT Electrical Ground Support Equipment (EGSE) Engineer Certain Advantage is hiring for an AIT Electrical Ground Support Equipment (EGSE) Engineer based in the Stevenage area. This role is on a contract basis and is site-based. The Company Were working with a Manufacturing business that operates in the Aerospace sector. They design, manufacture and deliver industry … Does this sound like your next career move? If youre ambitious to grow, this may be your next role? The Role: This role is for an AIT Electrical Ground Support Equipment (EGSE) Engineer someone ambitious and ready to make an impact. Youll be results-oriented and driven to succeed. Youll be working in a small, experienced, and collaborative More ❯

growth. Find your future with us. The Boeing Portal in Fleet, Hampshire houses the Strategic Experimentation & Analysis team whose role is to conduct Operational Analysis, Simulation and Modelling in support of Boeing UK and Europe. The purpose of the role is to work within an established team of Operational Analysts with experience in the Air, Maritime, Land, Cyber and … behalf of European governments and National Defence requirements. The analysis work undertaken within the Boeing Portal focuses on the provision of hard quantitative evidence that can be used to support business cases for multiple high-level decisions across a broad portfolio of activities. Candidates must therefore have a mathematical background and be comfortable with the provision of empirical evidence … directly with customers and other Boeing colleagues. Responsibilities and Focus Typical Focus Areas are as follows : Market Analysis : Reviewing potential military uses of Boeing products through quantitative means to support the growth of the Boeing business for new and existing markets. Force Structures Analysis : Using the full spectrum of Operational Research techniques (soft and hard) to develop internal and More ❯

You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to streamline processes for the business … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯

1st/2nd Line IT Support Technician Location: Alfreton, Derbyshire Salary: Up to £30,000 per annum Job Type: Full-Time, Permanent We're working on behalf of our client, a well-established and growing organisation based in Alfreton, to recruit a talented and motivated 1st/2nd Line IT Support Technician to join their internal IT team. … This is an excellent opportunity for someone with a solid foundation in IT support whos looking to develop their skills in a dynamic and supportive environment. Youll be the first point of contact for users across the business, troubleshooting and resolving a wide range of hardware, software, and network issues, escalating where necessary. Key Responsibilities: Provide 1st and 2nd … line technical support to internal users (on-site and remote) Troubleshoot and resolve hardware, software, and network issues Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices) Set up new users, manage accounts, and maintain Active Directory Monitor and manage helpdesk tickets, ensuring timely resolution and escalation Document support issues and solutions for knowledge base purposes More ❯

Job Title: IT Support Assistant Salary: £35,000 – £40,000 per year (plus bonus and benefits) Job Type: Full-time, Permanent Location: Reigate (on-site, Monday to Friday) Benefits: Competitive salary with yearly bonus , Company pension , Employee discounts , Health & wellbeing programme , Enhanced maternity and paternity leave , Bereavement leave , Sick pay &Free on-site parking! The Role: This is an … excellent opportunity for someone looking to develop their IT career in a varied and hands-on role. As an IT Support Assistant, you will play a key part in maintaining IT systems and supporting end users, while gaining exposure to a wide range of technologies. You’ll work alongside an experienced IT lead, who will provide mentoring and support to help you progress. Key Responsibilities: Act as first-line support for hardware, software, and network issues. Set up and maintain laptops, desktops, mobile devices, and printers. Provide user support for common applications, including Microsoft Office. Carry out routine system checks, maintenance, and updates. Assist with Active Directory tasks such as account creation and password resets. Troubleshoot More ❯

Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank … Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing More ❯

Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 – £28,000 salary (DOE) Monday – Friday, 8:30am – 5:30pm Benefits: 23 days holiday + bank … Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers’ site reports in SharePoint job folders. Liaise with purchasing More ❯

1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants to learn … grow, and make a real impact. They are now looking for an enthusiastic 1st Line IT Support Technician to join their team. This is an exciting opportunity to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft 365, Azure … Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems More ❯

2nd Line Engineer Beaconsfield - Onsite in surrounding areas, Amersham, Maidenhead, High Wycombe Up to £35k DOE An expanding managed IT services provider is seeking an experienced Senior IT Engineer who is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering … Berkshire. Key Responsibilities: Handle 2nd some 3rd line issues, respond to ICT emergencies, and manage escalations. Resolve technical problems affecting school operations by delivering effective solutions. Provide internal network support and maintain school IT infrastructure. Lead installations or upgrades of servers, networks, and associated hardware/software. Mentor and support 1st/2nd line technicians as required. Deliver … range of devices (desktop computers, iPads, printers, telephones, projectors, AV equipment, etc.). Key Requirements: 2–3 years’ experience in a Senior ICT Technician or 2nd/3rd line support role ( education sector experience desirable but not essential). Strong knowledge of Windows Server, Active Directory, and Microsoft operating systems. Familiarity with virtualisation technologies, particularly Hyper-V. Experience with More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯

Role: 2nd Line Engineer Location: Whiteley (3 Days WFH) Salary: £32,000 - £36,000 + Share Scheme AI Business | Modern Tech Stack | Young Culture | Flexible Hybrid Working Were partnered with a cutting-edge AI business in Whiteley thats shaking up the tech scene with innovative solutions and a bold growth plan. With a young, ambitious culture and a clear … vision for the future, theyre now looking for a 2nd Line Engineer to join their fast-moving team. This isnt your typical IT support role youll be working in a business thats built on innovation , with the chance to influence how IT supports next-gen AI solutions. Youll handle escalations, work directly with developers and product teams, and More ❯

About the Role We are looking for a motivated Support Desk Operative to join our growing team. This role is focused on providing excellent technical and customer support for our Pyramid Dealer Management System (DMS). Pyramid DMS is a comprehensive cloud hosted business management solution covering: - Unit Sales CRM Accounts & Administration Stock Control Workshop Management Workshop Tech … this an exciting opportunity to develop broad technical and sector knowledge. You don’t need prior experience with Pyramid — full training will be provided. What matters is your IT support background, your ability to pick up new systems quickly, and your enthusiasm for helping end-users solve problems. The role is primarily hybrid (3 days in the office … days from home), but we are also happy to consider candidates who prefer to be fully office-based. There may be opportunities for occasional on-site support and training visits — a full UK driving licence would be beneficial if you’d like to take part in these, but it is not essential. Key Responsibilities Provide 1st line support More ❯

Job Title: Technical Support (Mechanical) Reports To: Mechanical Technical Specialist Purpose of the Role The purpose of the Technical Support (Mechanical) role is to assist the Technical Specialist in delivering all technical and compliance responsibilities, with a focus on mechanical systems and assets. This includes supporting day-to-day operations, maintenance activities, statutory compliance, technical issue resolution, and … remedial works in accordance with relevant regulations and Written Schemes of Examination. Serve as an Authorised Person (AP) for pressure systems, managing safe isolations and system shutdowns as required. Support operational responsibilities for boiler and steam-generating plant systems. Oversee and coordinate third-party mechanical contractors on-site, including water treatment, HVAC, combustion, and refrigerant management services. Provide technical … support to the operations team, addressing routine issues and escalating complex faults to senior technical staff. Assist in the preparation and maintenance of compliance reports, documentation, and technical logbooks to ensure audit readiness. Participate in compliance audits and site inspections as required. Support sustainability and energy efficiency initiatives in collaboration with environmental teams. Accountabilities Responsible for the delivery More ❯

About Us Our client is a technology services provider specialising in modern cloud and IT solutions. They support businesses of all sizes, from start-ups to established enterprises, helping them scale securely and efficiently. By tailoring services to each organisation's needs, they focus on delivering flexibility, resilience, and high-quality support to keep systems running smoothly. Role … Overview We're looking for someone to join the helpdesk team as a first line support for customers. You'll handle technical queries raised by phone or email, take ownership of tickets, and make sure issues are resolved within agreed timescales. You'll also support users onsite or remotely, contribute to projects, and keep customers updated throughout. Key … Responsibilities Act as first point of contact for technical support requests Log, manage, and resolve incidents in line with SLAs Troubleshoot hardware, software, and network issues Provide onsite and remote user support Assist with project work and system implementations Monitor performance, backups, and cyber security alerts Support and administer Microsoft 365 services Contribute to process improvements and More ❯

IT Helpdesk Engineer Waterlooville Permanent, Full Time £26,208 Position Overview I am looking for a proactive and skilled Triage Engineer/IT Helpdesk to join a busy helpdesk team based in Waterlooville. In this role, you will act as the initial point of contact for all customer queries. Your responsibilities will include responding to incoming tickets via … first-line fixes where possible, escalating issues appropriately, and tracking daily tasks to ensure they are completed within agreed service levels. Key Duties Serve as the first line of support for all incoming incidents and service requests. Carry out initial investigation and troubleshooting of software issues and system errors. Assess and prioritise incidents based on severity and business impact. … a stronger internal knowledge base. Monitor performance logs and system alerts to identify and flag potential issues before they escalate. Escalate critical incidents promptly to management and relevant stakeholders. Support post-incident reviews by helping to identify root causes and suggest preventative actions. Skills & Experience Required Strong customer focus and commitment to delivering a high-quality service. Confident, self More ❯

life beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and robotic … systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. Carry out … hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools Work with the training team More ❯

life beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and robotic … systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. Carry out … hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools Work with the training team More ❯

A great client based in Gerrads Cross is looking for 2nd line Technical Support Analyst to come and join the team at their offices based 5 days a week. The ideal candidate works for Healthcare. You must be able to drive to Gerrads Cross and you should live no more than 45mins away from their offices. The role is … technical so an IT qualification/degree is required Knowledge and experience with the following - Application Support/Windows/Databases/Remote Access Tools A hands-on and enthusiastic person who is quick to learn You'll have at least 2 years 2nd line support experience Experience working with service desk ticketing tools (Jira) Apache or similar … working on interesting and challenging problems in the healthcare sector and contribute to solving real-world problems. Roles & Responsibilities They are looking to build a team of experienced, collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products. More ❯