not essential as long as you have good trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You … holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical SupportEngineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows Server More ❯
Barrow in Furness, England, United Kingdom Hybrid / WFH Options
Gold Group Limited
Sector: IT & Telecoms, Client Delivery, Technology, Defence, Engineering Type: Permanent Contact: Nick Taylor Job Published: 1 day ago Job Title: Infrastructure SupportEngineer Location: Barrow in Furness - on-site, with some travel required Role Type: Permanent Salary: Up to £57,500 per annum depending on experience Our client, an established aerospace & defence engineering firm, require an experienced Infrastructure … SupportEngineer to join their multi-disciplined team. Positions are available at Senior and Principal Engineer level. *Relocation assistance can be provided for candidates that meet the criteria.* We currently have a pivotal opportunity available within our IT Systems Infrastructure area, working on a host of SIM/STIM test rig capabilities at various locations which operate … These capabilities are required for the Integration, Verification & Validation of complex safety systems and technologies to provide our military services with competitive advantage. What the role of the Infrastructure SupportEngineer entails: Some of the main duties of the Infrastructure SupportEngineer will include: Investigating, troubleshooting and resolving issues across hardware, software, networks and operating system More ❯
We are working with a leading global law firm seeking an experienced and forward-thinking Application Engineer to take ownership of its legal technology stack and GenAI applications. This is a pivotal role focused on the deployment, maintenance, and optimisation of the firm’s core systems that support legal workflows, document and matter management, and AI-enhanced productivity. … including partners. Key Responsibilities: Manage and optimise the firm's legal and GenAI applications (e.g., iManage Cloud, Intapp, M365 Copilot, ChatGPT Enterprise). Provide expert 2nd/3rd line support and lead on technical design and implementation of new tools. Ensure application security, stability, and performance through proactive maintenance and patching. Evaluate emerging legal tech and GenAI tools for … innovation opportunities. Partner with legal teams to enable automation and AI-driven efficiencies. Support finance, security, infrastructure, and cross-functional systems alongside internal and external stakeholders. Deliver documentation, user guidance, and training across the firm. Skills & Experience: 3+ years in an application engineering role within a legal or professional services environment. Strong understanding of legal tech platforms (e.g., iManage More ❯
We are working with a leading global law firm seeking an experienced and forward-thinking Application Engineer to take ownership of its legal technology stack and GenAI applications. This is a pivotal role focused on the deployment, maintenance, and optimisation of the firm’s core systems that support legal workflows, document and matter management, and AI-enhanced productivity. … including partners. Key Responsibilities: Manage and optimise the firm's legal and GenAI applications (e.g., iManage Cloud, Intapp, M365 Copilot, ChatGPT Enterprise). Provide expert 2nd/3rd line support and lead on technical design and implementation of new tools. Ensure application security, stability, and performance through proactive maintenance and patching. Evaluate emerging legal tech and GenAI tools for … innovation opportunities. Partner with legal teams to enable automation and AI-driven efficiencies. Support finance, security, infrastructure, and cross-functional systems alongside internal and external stakeholders. Deliver documentation, user guidance, and training across the firm. Skills & Experience: 3+ years in an application engineering role within a legal or professional services environment. Strong understanding of legal tech platforms (e.g., iManage More ❯
City of London, England, United Kingdom Hybrid / WFH Options
Staging It
Senior IT SupportEngineer London (Hybrid) | Full-Time A global professional services firm is seeking an experienced and proactive Senior IT SupportEngineer to provide 2nd Line support across its corporate IT systems, cloud infrastructure, and internal applications. This role is critical in ensuring operational excellence across a hybrid workforce, supporting both on-site and … remote employees, and contributing to broader IT initiatives and improvement projects. Key Responsibilities: Deliver timely and effective 2nd Line IT support for internal users and systems. Act as a technical escalation point for 1st Line support providers. Troubleshoot and resolve hardware, software, and networking issues. Manage support tickets using a structured IT service management system. Provide support … a range of end-user equipment including laptops, mobile devices, and AV conferencing tools. Collaborate with internal IT teams and third-party vendors to maintain and improve IT operations. Support Microsoft Azure, Office 365, Active Directory, and associated cloud infrastructure. Assist with user onboarding and offboarding, ensuring a seamless experience. Monitor system performance and proactively address potential issues. Implement More ❯
We are working with a leading global law firm seeking an experienced and forward-thinking Application Engineer to take ownership of its legal technology stack and GenAI applications. This is a pivotal role focused on the deployment, maintenance, and optimisation of the firm’s core systems that support legal workflows, document and matter management, and AI-enhanced productivity. … including partners. Key Responsibilities: Manage and optimise the firm's legal and GenAI applications (e.g., iManage Cloud, Intapp, M365 Copilot, ChatGPT Enterprise). Provide expert 2nd/3rd line support and lead on technical design and implementation of new tools. Ensure application security, stability, and performance through proactive maintenance and patching. Evaluate emerging legal tech and GenAI tools for … innovation opportunities. Partner with legal teams to enable automation and AI-driven efficiencies. Support finance, security, infrastructure, and cross-functional systems alongside internal and external stakeholders. Deliver documentation, user guidance, and training across the firm. Skills & Experience: 3+ years in an application engineering role within a legal or professional services environment. Strong understanding of legal tech platforms (e.g., iManage More ❯
Job Title: 2nd Line Engineer (Temporary, Full-Time) Location: Gateshead Hours: 8:30am – 5:00pm, Monday to Friday Contract: Temporary We're representing a client seeking a skilled 2nd Line Engineer for a full-time temporary position. You'll act as a key escalation point for 1st Line support, resolving more complex technical issues and contributing to … experience throughout. You’ll work closely with remote engineers and specialist teams, with strong communication and documentation skills being essential. Key Responsibilities: Resolve technical issues escalated from 1st Line Support Collaborate with remote and specialist teams on complex problems Provide regular ticket updates and maintain thorough documentation Deliver excellent customer service and represent IT as a value-add partner … Identify opportunities for improvement and automation Support customer meetings when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office 365, Teams, SharePoint, Microsoft Exchange Networking protocols (DNS, DHCP, TCP/IP), Meraki LAN/WLAN Excellent communication skills and customer focus Proactive and adaptable More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cactus Search
We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line SupportEngineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working (3/… in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). Administer and troubleshoot … and execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT support and delivery. More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Ingram Micro
Attraction leader and DE&I Ambassador This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2nd Line SupportEngineer at Comms-care and play a pivotal role in delivering exceptional technical support across a range of modern IT environments. You'll be at the forefront … cloud technologies, this is your chance to make a significant impact on both our clients and our company. About The Role We’re looking for a 2nd Line Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. You’ll play a key role in diagnosing, troubleshooting, and resolving … complex network and infrastructure issues, as well as assisting with Azure cloud services. As a 2nd Line SupportEngineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot complex IT and network issues, escalating to 3rd line support when necessary. SupportMore ❯
Desktop Trade SupportEngineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade SupportEngineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market … infrastructure. The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work More ❯
Desktop Trade SupportEngineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade SupportEngineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market … infrastructure. The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work More ❯
Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - Technical SupportEngineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their … worldwide, solidifying our role in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and Technical SupportEngineer to join our Global Customer Experience team, supporting customers in the UK. This role involves coordinating with the global Support team to respond to technical queries … resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes mentoring team members, improving support processes, maintaining customer satisfaction, influencing the product roadmap, and engaging in activities like technical assistance to More ❯
Are you an experienced IT professional looking to take the next step in your career? We are currently seeking an experienced IT Engineer to join our team here in Preston. We are an established managed service provider providing IT services across Lancashire since 1999. We are a small but expanding team dedicated to managing IT and communications. We are … conveniently located in Riversway - the Preston docks area. We are at an exciting point in our growth and are looking for a new engineer to join our team and grow with us. The ideal candidate will have a number of years of experience in a similar role, with a strong background in IT systems and network management. You must … have excellent problem-solving skills and the ability to work well under pressure. Your Duties as IT Support/Helpdesk Engineer will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services Managing and updating documentation Our Ideal Candidate will have : Prior experience working in an More ❯
Entra ID Subject Matter Expert (SupportEngineer – SME Level) Location: Remote Employment Type: Full-Time Experience Level: Senior/SME (5+ Years) 18 Months contract Up to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a SupportEngineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance to Microsoft customers using Microsoft Entra ID and associated identity solutions. 🔧 What You’ll Do: Act as a trusted advisor , owning and resolving complex Entra ID-related technical issues. Collaborate with engineering … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. 🧠 What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: Azure fundamentals, RBAC, subscriptions B2B/ More ❯
Hull, North Humberside, North East, United Kingdom
Candidate Source
forward thinking technology partner, establishment in the late 1990s, have been at the forefront of delivering cutting-edge solutions in the ever-evolving technical landscape are seeking an IT SupportEngineer to join their team in East Yorkshire. They pride themselves in offering a comprehensive suite of services across four key areas: Software, IT Managed Services, Development, and … innovative software solutions, reliable IT management, bespoke development, or secure cloud hosting, they are only to willing and able to sort a solution for their clients. As the IT SupportEngineer you will: Visit client sites on an ad hoc basis. Any training needed to successfully deliver a seamless support service will be given as required. Work … systems running smoothly, or to provide accurate insights, information and solutions for the benefit of continuous improvement, growth and efficiencies in our service. We are looking for an IT SupportEngineer with: Experience in 1st, 2nd, line support. Proficiency in Windows 10/11, Office 365, Azure and networking (switches, firewalls, VLANs, etc.) is ideal. Strong customer relationship More ❯
Canterbury, England, United Kingdom Hybrid / WFH Options
MSI Reproductive Choices UK
choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Join Our Team as a Field SupportEngineer - North Region Are you a proactive team player with a positive attitude and a passion for continuous learning and growth? If so, we'd love to hear … from you! We're looking for a Field SupportEngineer to deliver vital technical support across our Northern clinics. This is a hands-on, dynamic role where no two days are the same - perfect for someone who thrives on variety and making a real impact. Location: North (Hybrid with expectation to travel 4 days per week with … typically one admin day) Contract Type: Permanent, 35 hours per week Salary: Starting from £27,565.01 - £30,459.335 dependent on experience Role Overview: As our Field SupportEngineer, you will be responsible for managing your day to day work and project workload, providing clear visibility of site incidents, priorities and schedules to all stakeholders. Working as part of More ❯
are considering a change but are not ready yet, please review the job description below and apply online. We will contact you when we start recruitment activities. The Desktop SupportEngineer is responsible for providing end-user support, hands-on support, and collaborating with business users and stakeholders to ensure efficient support without impacting business … operations. The role requires practical support experience. Responsibilities Advise and present to one or more customer staff. Monitor and control daily service call activity, utilization, inventory levels, and service levels. Provide exceptional customer service. Demonstrate advanced knowledge in customer service aptitude. Resolve technical problems related to hardware, software, and connectivity. Troubleshoot customer issues while maintaining service levels for contact … and processes specific to the service. Document all customer interactions clearly and concisely within the appropriate CRM tool. Work effectively in a team environment. Maintain knowledge of industry advancements. Support installation and implementation of connectivity and high-end system products. Continuously improve service delivery. Manage time and resources to meet or exceed expectations. Qualifications Work Experience: Over 24 months. More ❯
Entra ID Subject Matter Expert (SupportEngineer - SME Level) Location: Remote Employment Type: Full-Time Experience Level: Senior/SME (5+ Years) 18 Months contract Up to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a SupportEngineer - Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance to Microsoft customers using Microsoft Entra ID and associated identity solutions. What You'll Do: Act as a trusted advisor , owning and resolving complex Entra ID-related technical issues. Collaborate with engineering … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. What You'll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: Azure fundamentals, RBAC, subscriptions B2B/ More ❯
L1 Application SupportEngineer Application Deadline: 30 June 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of Application Support Description We're looking for proactive and customer-focused L1 Application Support Engineers to join our growing support team. As the first point of contact for our … customers, you'll play a key role in delivering high-quality application support, managing incoming requests, and ensuring issues are logged, triaged, and resolved in line with service level agreements. This role offers the opportunity to work across a varied customer base, supporting business-critical applications, carrying out system health checks, and contributing to ongoing service improvements. You'll … excellent communication skills, experience in service desk operations, and a passion for delivering great customer service - we'd love to hear from you. Key Responsibilities Providing 1st line application support ensuring all requests for support are logged, categorised, and triaged to ensure SLAs are met Carry out initial investigations and troubleshoot where possible to resolve issues Escalate incidents More ❯
Borehamwood, England, United Kingdom Hybrid / WFH Options
Global Immigration Partners
Do you have experience providing advanced technical support to service desk engineers? Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Technical Lead/3rd Line SupportEngineer! OUR STORY We are … Enable Technology, and whether it's tackling a particular challenge on a case-by-case basis or serving as a Virtual IT director for continual support, our focus is to partner with our clients and tailor their IT strategy. Driven by our vision to become one of the UK's premier Managed Service Providers (MSPs), we're dedicated to … growth, we're dedicated to providing our team members with ample opportunities to develop skills in new areas and advance their careers. Whether you're an experienced Service Desk Engineer or just starting out, we're committed to helping you reach your full potential. At Enable, our small team environment enables us to work alongside others who share our More ❯
IT SupportEngineer needed to join a small team at their amazing Exeter offices (onsite daily). We’re on the hunt for someone with an excellent coverage of infrastructure support, a proactive and inquisitive approach and excellent communication skills. You will be completing a good mixture of support tasks and project work that will excite … attitude, keen to work on and take ownership of projects. What you'll be doing This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you won’t find elsewhere. You will be supporting approx. 100 users across a wide range of MS and network technologies. As part More ❯
Working in the IT Infrastructure team, the Deskside SupportEngineer is responsible for providing efficient and effective first and second line technical support to end-users across multiple office locations. The role involves installation of hardware and software, troubleshooting software and hardware issues, assisting with IT related queries and completing IT administration tasks. The team member will … primarily work from their main office location but will be required to visit other offices if the need arises. Responsibilities To provide first and second line support of the IT infrastructure as a priority, efficiently balancing requests via helpdesk tickets, phone calls and walk-ups through Service or change requests Incident resolution Delivery of scheduled daily, weekly and monthly … updating the Infrastructure team’s documentation library. Assist with ensuring that IT security policy and procedures are enforced and staff are aware of their contribution. Providing out of hours support cover for application deployments and upgrades, on a rota where required. Act as an on-site point of contact for third line support teams to assist with the More ❯
Climate focused organisation, sustainability focus. MS365, Intune, Networking, Security. Project variety, progressive tech, career development. IT SupportEngineer needed to join a small team at their amazing Exeter offices (onsite daily). Were on the hunt for someone with an excellent coverage of infrastructure support, a proactive and inquisitive approach and excellent communication skills. You will be … completing a good mixture of support tasks and project work that will excite and challenge you within a small but supportive and learning-driven team. What skills you'll be needing Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management). Understanding of Networking, DNS, DHCP, VPNs, Switches and firewalls. Experience implementing and maintaining security … attitude, keen to work on and take ownership of projects. What you'll be doing This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you wont find elsewhere. You will be supporting approx. 100 users across a wide range of MS and network technologies. As part of More ❯
Climate focussed organisation, sustainability focus. MS365, Intune, Networking, Security. Project variety, progressive tech, career development. IT SupportEngineer needed to join a small team at their amazing Exeter offices (onsite daily). Were on the hunt for someone with an excellent coverage of infrastructure support, a proactive and inquisitive approach and excellent communication skills. You will be … completing a good mixture of support tasks and project work that will excite and challenge you within a small but supportive and learning-driven team. What skills you'll be needing Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management). Understanding of Networking, DNS, DHCP, VPNs, Switches and firewalls. Experience implementing and maintaining security … attitude, keen to work on and take ownership of projects. What you'll be doing This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you wont find elsewhere. You will be supporting approx. 100 users across a wide range of MS and network technologies. As part of More ❯
Join Our Team! We're looking for a Desktop SupportEngineer to join our friendly Yeovil-based IT team and play a key role in keeping Old Mill running smoothly. If you enjoy problem-solving, delivering great customer service, and helping people make the most of their tech, this could be the perfect fit. This is a fully … office-based role, so you'll be right at the heart of the action, working closely with colleagues across the business to resolve technical issues, manage hardware, and support our Microsoft 365 environment. You'll also contribute to projects, improve processes and help shape how we use technology to collaborate, communicate and grow. What You'll Do: As a … key part of our friendly Yeovil-based IT team, you'll be the first point of contact for internal colleagues needing technical support, helping to resolve issues efficiently and professionally. You'll provide day-to-day support for desktops, laptops, mobile devices and a range of specialist financial applications, keeping our people connected and our systems running smoothly. More ❯