1st Line Support Analyst/Service Desk Analyst - Leeds (Office Based) - £25-27k + benefits. Tech focus - Azure, Office365, Microsoft365, Infrastructure, Applications, Server The Opportunity: We're looking for a 1st Line Support Analyst/Service Desk Analyst to join a busy MSP providing support to … will own these requests resolving where possible and escalating to the 2nd/3rd line engineers if needed. You'll provide end to end support to the customer and will have the opportunity to learn off senior engineers to develop yourself from a technical perspective. You'll prioritise workload … and ensure that SLAs are hit. The person: You'll be an existing 1st line SupportEngineer/Service Desk Analyst/Helpdesk Support Analyst wanting a role that offers genuine progression to a 2nd line role. Ideally the experience will come from within an MSP environment More ❯
IT SupportEngineer £30,000 to £35,000 + Fully Expensed Certifications Stamford Driving License required Working for a local business on the outskirts of Peterborough, you will be responsible for providing IT support to all staff across multiple sites, both in person and remotely. Key Duties … desktop maintenance In-depth troubleshooting of advanced issues Assisting with the day-to-day management of IT systems Skills: Previous experience within an IT support function Good working knowledge of Windows Operating Systems, including Windows 11 and Windows Servers Experience with Microsoft 365/Exchange administration Understanding of basic More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The GelBottle Inc
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of … B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. System Setup & Onboarding: Configure … and deploy laptops, mobile devices, door access, and software for new starters, ensuring a seamless onboarding experience. Remote & Onsite Support: Provide remote assistance via Splashtop and hands-on support for device, network, and AV issues across the organisation. Platform & Application Support: Support key tools including Adobe More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
IT/AV Support Field Engineer - £26,000/£30,000 per annum - Hull Principal IT are working with an industry leading audio and visual provider that are looking for an IT support field engineer to join their team. In this role you will play a … for someone exceptional to join a dynamic team, both in the office and out in the field. This isn't just a desk-based support job. You'll be hands-on with clients, conducting site visits, responding to on-site callouts, and helping to manage the internal ticketing system. … You'll also be responsible for overseeing maintenance contracts and ensuring a smooth support experience for clients. While the role falls under IT Support, much of the technology you'll be working with is audio visual in nature - including a range of processors, control systems, and equipment designed More ❯
We’re recruiting for a 3rd Line SupportEngineer where you’ll be responsible for delivering advanced technical support for all IT systems within NexSphere, a newly established Managed Service Provider. This role involves troubleshooting complex technical issues, ensuring optimal system performance, and addressing problems that cannot … software, and hardware. As the team's technical expert, the role is not solely focused on issue resolution but also includes mentoring 2nd line support engineers. This involves identifying training and development opportunities and delivering on them collaboratively. Additionally, the role encompasses developing the knowledge base by authoring articles … that support internal staff development and promote a customer self-service approach. This position demands deep technical expertise, the ability to manage escalated support requests, identify root causes of issues, and implement long-term solutions. When additional expertise or support is required, the engineer will collaborate More ❯
3rd Line SupportEngineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rd Line Engineer to join a dynamic team where your expertise will make a tangible impact. … complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets and infrastructure issues. Attend client sites as … deploy, and maintain systems and solutions. Play a key role in service improvement initiatives and best practice enforcement. Ensure customer satisfaction through timely, professional support and communication. Requirements: Strong knowledge of the Microsoft 365 platform, including Exchange Online, SharePoint, Teams, Azure AD, and Intune. Experience in a Senior Helpdesk More ❯
Employment Type: Permanent
Salary: £34000 - £40000/annum Training & development opportunities
Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Build Dream Teams. Who You Are: We're seeking an experienced Production SupportEngineer to join our dynamic team. As a key member of our support team, you'll play a crucial role in ensuring … the smooth operation of our cryptocurrency-related business lines and functions. You'll provide exceptional client support, troubleshoot complex issues, and collaborate with development teams to implement fixes and enhancements. What You'll Do: Provide production support across various cryptocurrency business lines and functions, including client trading, lending … proprietary trading, trade settlement, and risk management (VP level) Lead and manage the local production support team in London Monitor system health and performance, identify and resolve issues promptly to ensure uninterrupted operations Debug and troubleshoot complex applications written in Java and Python Collaborate with development teams to implement More ❯
IT SupportEngineer Opportunity: Our trusted partner, a highly reputable cloud consultancy is hiring a 2nd Line Engineer who has experience trouble shooting software applications within an Azure, Intune, Entra ID and 365 environment. Our client is paying a basic salary of £37,000 + 15% bonus … Azure, Entra ID, Intune and 365 is a must have. Server Operating Systems, Active Directory, DNS, Group Policy is a must have. Basic networkign support (DHCP reservations) is a must have. IP/TCP hardware resolution at administration level is a must have. Mobile Device Management, Security products is More ❯
london (bromley), south east england, united kingdom
Intec Select
IT SupportEngineer Opportunity: Our trusted partner, a highly reputable cloud consultancy is hiring a 2nd Line Engineer who has experience trouble shooting software applications within an Azure, Intune, Entra ID and 365 environment. Our client is paying a basic salary of £37,000 + 15% bonus … Azure, Entra ID, Intune and 365 is a must have. Server Operating Systems, Active Directory, DNS, Group Policy is a must have. Basic networkign support (DHCP reservations) is a must have. IP/TCP hardware resolution at administration level is a must have. Mobile Device Management, Security products is More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Technical SupportEngineer (Water Treatment) £45,000 - £55,000 + Car + Hybrid + 33 Days Holiday + Company Benefits High Wycombe, Buckinghamshire Are you a Engineer from a process/controls background who is looking for a Technical Support role and to become an expert … Are you looking for a varied, hands-on role where every day is different, acting as the glue between internal departments and give technical support on a variety of large scale projects? In this hybrid role you will be supporting the Projects, Sales, and Service teams within an ever … world giving them a clear plan and growth strategy making this an exciting time to get on board. This role would suit a Technical Engineer looking to be recognised as the leading person in a company they will be proud to represent, where every day is a new challenge More ❯
Flackwell Heath, Buckinghamshire, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
Technical SupportEngineer (Water Treatment) 45,000 - 55,000 + Car + Hybrid + 33 Days Holiday + Company Benefits High Wycombe, Buckinghamshire Are you a Engineer from a process/controls background who is looking for a Technical Support role and to become an expert … Are you looking for a varied, hands-on role where every day is different, acting as the glue between internal departments and give technical support on a variety of large scale projects? In this hybrid role you will be supporting the Projects, Sales, and Service teams within an ever … world giving them a clear plan and growth strategy making this an exciting time to get on board. This role would suit a Technical Engineer looking to be recognised as the leading person in a company they will be proud to represent, where every day is a new challenge More ❯
Infrastructure Engineer + Permanent opportunity + Location: Basingstoke/Bracknell/London (Full time On-site) + Salary: £45,000 - £50,000 per annum + Bonus + Willingness to go through DV clearance Please note, this role requires individuals to hold the highest level government security clearance, with demonstrable … experience of working in high security environments. We are looking for a 4th Line Infrastructure SupportEngineer to work with our 3rd Line team and Engineering teams. Your role will involve assisting a high profile user community via an incident logging application. Essential Knowledge and Skills Required: Microsoft … incorporating PVS/MCS APP-v incorporating Citrix StoreFront Powershell Scripting, MBAM/BitLocker/VPN If you'd like to discuss this infrastructure engineer role in more detail, please send your updated CV to and I will get in touch. More ❯
to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical SupportEngineer is a technical expert who is the primary contact between first/second line support and core engineering … sales position is eligible for a commission on the terms of applicable plan documents. Medidata believes that other benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life, and disability insurance; a generous pension; and 25+ More ❯
IT SupportEngineer 4 Day Week (3-day Weekend) - On-site Chippenham £30,000 - £35,000 + Bonus + Holiday This is an excellent opportunity for a hands-on IT Manager with a proven track record in Infrastructure and 2nd Line Support to join a family run … designs and commitment to safety. To achieve their growth goals, this company are looking to bring in an on-site IT Project Manager, to support the overall infrastructure. In this varied role you will be solely responsible for being a hands-on IT Manager, looking after maintaining both physical … software integrations, and cloud migrations is also essential. The ideal candidate will have a proven track record within IT Project Management and 2nd Line Support abilities. Having a focus on IT infrastructure, including Azure, servers, networks, and endpoints, with a technical understanding of LAN/WAN networks. Given the More ❯
work closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications. Your Role … in the team: In this role, the supportEngineer will diagnose Software/Hardware to a technical fix solution result. This could either be over the phone, remote or in person at the desk. You'll cover one or more areas of expertise, assist with Upgrades & Fixes when … of Citrix, Windows OS, Office365, Intune, Fidessa, Bloomberg, Cisco Telephony and some basic network knowledge. What will you do: Acting as an internal 'Technical Support Technician' for all IT Workplace related support. Working across a broad range of technologies and be able to liaise across multiple areas of the More ❯
Network Infrastructure SupportEngineer The role of the IT Infrastructure Engineer is to manage day-to-day activities to develop, deliver, and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10-person UK ICT team but be assigned … to the programme on a full-time basis. Responsibilities Provide technical and project management support Define, manage, track, and proactively deliver technical solutions to achieve project goals Implement technical changes and solutions into the company's environments Ensure all solutions are in line with company policies and standards Act … as interface between the project and BAU support team Fully document all solutions and activities Reporting You will report to the Head of Global Infrastructure and the European IT Director. Skills and Qualifications Excellent communication skills, including written and verbal Understanding of ITIL and Prince 2 practices Must have More ❯
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and … environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong … with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after More ❯
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and … environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong … with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after More ❯
Hemel Hempstead, Hertfordshire, Apsley, United Kingdom
Healthy Careers
IT SupportEngineer Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team due to continued growth … and expansion in customer base and demand. Opportunity This is a fantastic opportunity for IT support engineers looking to join a forward thinking and rapidly growing company, who can offer lots of support and development as well as progression and the opportunity of great career with unrivalled job … security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a customer focused approach and a commitment to service delivery, as well as a More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Accreditation Council for Graduate Medical Education
place to do their best work. And if that's you we would love to have you join us! Job Description As a Technical SupportEngineer you will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging … systems. You will be expected to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or hardware, providing support to customer/users where the product is highly technical or sophisticated in nature. In this role, based in UK … you will report into the Senior Supervisor EMEA North, Remote Support. Your Responsibilities: Provide technical support to internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers. Create and publish knowledgebase articles. Provide exceptional customer service from start to resolution for each issue. More ❯
nd Level Application SupportEngineer We are looking for an experienced technical engineer to join our growing Equities business. The platform you will be responsible for is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team … intellect. The business is a growth area, with current investments across technology, business, and middle office domains. Primary Responsibilities: Monitor application components. Provide global support, including weekend availability to troubleshoot production issues and perform checkouts. Operate in Windows and Linux environments with proficiency in scripting languages such as Shell … environment. Debug systems and resolve production-related issues. Handle complex operational tasks and recommend process and technology improvements. Build monitoring tools for production environments. Support the deployment of new systems, capacity planning, and support for growing volumes. Understand networking and storage concepts. Escalate or follow up on permanent More ❯
Role: IT SupportEngineer Location: Nottingham (Long Eaton) Salary: £25,000 - £30,000 Are you the kind of person who thrives on fixing problems, loves helping others, and gets a kick out of keeping IT systems running like clockwork? A successful and growing software company is looking for … a skilled IT Technician to become a vital part of their internal support team—keeping people connected, productive, and stress-free behind the scenes. About the Role: You’ll be the first point of contact for technical support within a busy software development environment. From troubleshooting hardware and … issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly. Key Responsibilities: Provide 1st and 2nd line support to internal users Troubleshoot hardware, software, and network issues Maintain and monitor IT systems and infrastructure Set up and configure new user accounts, hardware More ❯
Role: IT SupportEngineer Location: Nottingham (Long Eaton) Salary: £25,000 - £30,000 Are you the kind of person who thrives on fixing problems, loves helping others, and gets a kick out of keeping IT systems running like clockwork? A successful and growing software company is looking for … a skilled IT Technician to become a vital part of their internal support team—keeping people connected, productive, and stress-free behind the scenes. About the Role: You’ll be the first point of contact for technical support within a busy software development environment. From troubleshooting hardware and … issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly. Key Responsibilities: Provide 1st and 2nd line support to internal users Troubleshoot hardware, software, and network issues Maintain and monitor IT systems and infrastructure Set up and configure new user accounts, hardware More ❯
Role: IT SupportEngineer Location: Nottingham (Long Eaton) Salary: £25,000 - £30,000 Are you the kind of person who thrives on fixing problems, loves helping others, and gets a kick out of keeping IT systems running like clockwork? A successful and growing software company is looking for … a skilled IT Technician to become a vital part of their internal support team—keeping people connected, productive, and stress-free behind the scenes. About the Role: You’ll be the first point of contact for technical support within a busy software development environment. From troubleshooting hardware and … issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly. Key Responsibilities: Provide 1st and 2nd line support to internal users Troubleshoot hardware, software, and network issues Maintain and monitor IT systems and infrastructure Set up and configure new user accounts, hardware More ❯
Role: 2nd Line SupportEngineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft click apply for full job details More ❯