Lincolnshire, Grantham, United Kingdom Hybrid / WFH Options
Contract Personnel Limited
2nd Line Service Desk Engineer – Lincolnshire Contract Personnel are looking for an experienced 2nd Line Service Desk Engineer for our well-established client based in Lincolnshire How does the day-to-day look? Client support - Serve as the main point of contact for clients, managing and resolving … support tickets and queries promptly Client relation - Build and maintain strong relationships with clients to ensure high levels of client satisfaction and retention Assist with client meetings onsite and remote, project coordination and implementation, complaint handling and supporting relationships Documentation - Maintain accurate records for client interactions, support tickets … and resolutions. Provide regular reports on client support activities Continuous improvement - Identify opportunities for process improvements and contribute to the development of best practices in client support Pod development - Present ideas to develop pod operations with the view of improving client experience Scheduling - Ensure the scheduling queue is More ❯
Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT … infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff … concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication More ❯
My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line SupportEngineer will be responsible for providing support to customers for the more complex and challenging tickets. You … MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven Experience in Managed Services … Demonstrated ability to support multiple clients within a B2B environment In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on experience with Microsoft 365 (E3, E5, EMS More ❯
My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line SupportEngineer will be responsible for providing support to customers for the more complex and challenging tickets. You … MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven Experience in Managed Services … Demonstrated ability to support multiple clients within a B2B environment In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on experience with Microsoft 365 (E3, E5, EMS More ❯
looking for ways to keep up with ever-changing technology, then you have come to the right place. We are seeking a dedicated IT SupportEngineer to join our team to help maintain our company's infrastructure, resolve technical issues, and provide support to our employees both … locally and globally. Job Description The Job This is a "hands-on" role where support is often provided face to face and over the telephone in the workplace, which requires a calm, professional, and sensitive approach. Provide telephone and email support for internal users Microsoft 365 User Administration … existing IT procedures Assist with projects of all sizes including technology infrastructure and software projects Overall management and responsibility for the efficient handling of support requests The ability to conduct and participate in client meetings/system demonstrations Remote support for clients regardless of location Software installation, desktop More ❯
We are seeking a Data SupportEngineer (Level 3) to provide expert technical support and drive the performance and reliability of our data infrastructure. In this role, you will serve as the go-to expert for complex data issues, collaborate with data engineers, analysts, and IT teams … across on-premise and cloud environments, ensuring seamless data flow while proactively enhancing data throughput, scalability, and resource efficiency. Platform & Tool Expertise : Provide expert support for data tools, platforms, and technologies, including relational/NoSQL databases, cloud platforms (AWS, Azure, Google Cloud), data warehousing, and ETL frameworks, while mentoring … junior team members on best practices. Automation & Monitoring : Implement and support automated monitoring systems to detect data anomalies, system failures, and performance issues and leverage advanced scripting and orchestration tools (e.g., Python, Bash, Apache Airflow) to automate workflows and reduce operational overhead. Root Cause Analysis & Incident Management : Lead post More ❯
Camera Systems SupportEngineer - Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you … systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to improve … experience Requirements Bachelor's degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years' experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to More ❯
Electrical or Mechanical technical SupportEngineer Remit Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, HND/HNC qualified (would consider mechanical background with a basic electrical knowledge). You would be responsible … for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and support the sales process. The role involves pre-sales support working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales support, addressing technical … customer satisfaction are achieved and maintained. Principal Tasks • Collaborate with the sales team to identify customer needs and develop technical solutions. • Provide pre-sales support by answering technical questions. • Participate in customer meetings to ensure the technical solutions offered meet their needs. • Take part in technical and product demonstrations More ❯
EMEA SARL (Irish Branch) Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of … a growing set of services and features to run their mission-critical applications. As a Cloud SupportEngineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support … adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a More ❯
3rd Line IT SupportEngineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
just another service desk role. Youll join a well-established MSP that supports education and small business clients across the UK, delivering high-quality support with a personal touch. Based in their newly expanded Hartlepool office, youll become a key part of a close-knit team that values curiosity … properly (not just closing tickets), and being part of a team that supports each other, youll feel right at home. As a 2nd Line SupportEngineer, youll be the go-to person for escalated issues from the 1st line team, owning the resolution of technical problems and helping … Datto stack (RMM and backup tools) Youll Thrive Here If: Youre already working in a 2nd Line role, or youre a confident 1st Line engineer whos ready to step up and take on more ownership. Youll be naturally calm under pressure, good with people, and genuinely enjoy unpicking problems More ❯
onsite initially. Rate: £235 (inside IR35). Temporary to Permanent preferred (c. £45,000-£50,000 salary) We are looking for an experienced IT SupportEngineer to join a collaborative IT team across the EMEA region. This role is ideal for someone who thrives in a dynamic environment … enjoys troubleshooting, and takes pride in delivering high-quality IT services. The Role You’ll be working closely with external support teams, resolving incidents, supporting on-prem and cloud infrastructure, and enhancing the user experience across a variety of platforms and tools. Key Responsibilities Deliver support across hardware … with MSPs and vendors. Administer Microsoft 365, Azure, Active Directory, and other core systems. Monitor and respond to IT security alerts, escalating as needed. Support infrastructure (Windows Server 2016/2020, Hyper-V), networking equipment (routers, switches, VPNs, firewalls), and various collaboration tools. Handle asset management, onboarding/offboarding More ❯
onsite initially. Rate: £235 (inside IR35). Temporary to Permanent preferred (c. £45,000-£50,000 salary) We are looking for an experienced IT SupportEngineer to join a collaborative IT team across the EMEA region. This role is ideal for someone who thrives in a dynamic environment … enjoys troubleshooting, and takes pride in delivering high-quality IT services. The Role You’ll be working closely with external support teams, resolving incidents, supporting on-prem and cloud infrastructure, and enhancing the user experience across a variety of platforms and tools. Key Responsibilities Deliver support across hardware … with MSPs and vendors. Administer Microsoft 365, Azure, Active Directory, and other core systems. Monitor and respond to IT security alerts, escalating as needed. Support infrastructure (Windows Server 2016/2020, Hyper-V), networking equipment (routers, switches, VPNs, firewalls), and various collaboration tools. Handle asset management, onboarding/offboarding More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT SupportEngineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as … related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical More ❯
We have an exciting opportunity for an IT SupportEngineer to join our growing IT team. The role is based at our Stamford office, but you will be required to support all offices. There will be requirement to travel to other offices therefore a full current driving … of your own vehicle (covered by business insurance) is required for the position. Key Duties and Responsibilities: To provide and implement professional, affable IT support to all staff, Identifying and resolving IT issues both remotely and in person, Install desktop/server software and hardware, Implement and develop new … and existing infrastructure, Proactive server and desktop maintenance, Research and development of new technologies, In-depth troubleshooting of advanced issues, Creation of support documentation and assisting with user training, Assisting with the day-to-day management of the IT systems. Hours of Work: 9.00 am - 5.15 pm - 36.25 hours More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Pioneer Selection
Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car (When travel is needed) Monday to Friday (REMOTE) Location: - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We are currently recruiting for … a blue chip client who are looking for a Technical Support Specialist. Our client is looking to take on a Technical Support Specialist that will be remote based with the potential of nationwide travel to sites if required. In this role the Technical Support Specialist will get … the chance to work on exciting projects that will require extensive Controls knowledge. Our client is able to offer the succesful Technical Support Specialist a generous package, unlimited progression opportunities, training and complete job stability. Our client would be happy for the Technical Support Specialist to live ANYWHERE More ❯
City of London, London, Castle Baynard, United Kingdom
Langley James IT Recruitment
Standalone IT SupportEngineer is required by an Interior Design Agency based in Central London and paying up to £45k following recent growth and a demand for there services. You will be joining this growing firm supporting around 50 users as they embark on some exciting and innovative … is looking for a stepping stone into IT Management, the job title is not IT Manager Working in a Windows environment, the IT Desktop Engineer will be responsible for managing the daily BAU Support, setting up new users on the network, SQL Server maintenance along with other exciting More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
BluePool Computer Services
BluePool Computer Services Ltd are looking for an IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our … team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring … that our technology infrastructure runs smoothly and efficiently. The Role: You will be primarily working as a first line supportengineer and will pro-actively monitor, escalate, and pursue outstanding Helpdesk calls to ensure that they are responded to promptly and you are responsible for following through to More ❯
people at the heart of designing, building and delivering public services leads to better outcomes for everyone. We are hiring for a Senior Platform Engineer to join Made Tech's Managed Service. You will be a part of Made Tech's client facing consultancy team, acting as a point … to influence our clients' solutions, and help to continuously improve services used daily by members of the public. Your role As a Senior Platform SupportEngineer at Made Tech you will work collaboratively within Managed Service teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and … support services, as well as continuously improving both digital services and service operations using DevSecOps practices and data-driven user analytics. As a senior member of the team you will have the opportunity to leverage your experience to coach and develop more junior team members, as well as drive More ❯
perfect role for you! My client is a well known and growing business in Gloucester with a strong tech backbone, looking for an IT SupportEngineer to maintain and enhance our IT infrastructure across head office, warehouse, and office locations nationwide. This is an onsite role, requiring hands … on support and nationwide travel to assist new and existing store locations. What You'll Be Doing Providing technical support across various business areas, troubleshooting and resolving IT issues. Diagnosing and maintaining IT systems to ensure smooth business operations. Working with bespoke platforms and software, requiring adaptability and … IT projects to ensure systems evolve with business needs. Occasionally working early, late, or weekends for essential maintenance. Traveling nationwide (including Northern Ireland) to support store networks. What You'll Need 2+ years' experience in IT support (1st and 2nd line). Strong troubleshooting skills and a proactive More ❯
Job Title: Principal SupportEngineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Being the point of contact with the customer (MoD and … workshops and document reviews Liaising with MoD, Babcock, RN, ILS and many other organisations to develop the PMS and other complex systems through life support management arrangements Assist in the delivery of Platform Management Systems and Emulators to allow trials to be conducted to prove the usability of PMS … experiences: Submarine experience at a Cat A or B Watchkeeping level, or equivalent experience possibly with MoD/Rolls-Royce Experience in through-life support of Submarines Excellent communication skills including the ability to present to a large audience and produce documents to high standards Benefits: As well as More ❯
collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know … s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary The IT SupportEngineer is responsible for the effective delivery of high quality IT support services to the Perforce internal user community. Responsibilities: Investigate, troubleshoot … and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications Provide installation, configuration and support of desktop computers, peripheral equipment and software Process the onboarding and offboarding process in relation to IT support. Perform updates, repairs, upgrades, backups and other maintenance tasks. Collaborate with More ❯
Job Description: Senior Application SupportEngineer - Tibco and SQL Location: On site in Stevenage Vetting level: DV Due to security clearance requirements candidates must hold or be eligible for Security Clearance. Candidates must be British Citizen with single nationality and resided in the UK for 10 years and … visit The role: We are looking for someone with a broad skillset and knowledge base, with rich experience within Applications, Infrastructure and End User support, along with proven commercial experience of MS SQL, Tibco BW, amongst other essential technical and technology skills. You will be responsible for the efficient … operation and support of applications (primarily customised COTS) within the Mechanical Design Department, specializing in identifying and solving problems and advising business users. Responsibilities: Provide extensive end user support for Mechanical Design application for over 3000+ users. Have a working knowledge and proven commercial experience of the key More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Salisbury Group
About The Role Atlas Workplace Services are seeking a dedicated and skilled Business Systems SupportEngineer to join our dynamic team. This role is primarily home-based, with occasional travel to Milton Keynes. The successful candidate will be responsible for the support, optimisation, and enhancement of our … organisational systems and processes, including ERP and CAFM platforms. You will ensure their optimal functionality and provide technical support to end-users. Principal Duties and Responsibilities Systems Implementation, Integration, and Support Provide hands-on support for ERP, CAFM, or similar business systems, addressing user issues and ensuring … maintain dashboards, reports, and data visualisations using Cognos. Translate raw data into meaningful insights, enabling data-driven decision making across departments. Continuous Innovation and Support Proactively identify and resolve technical challenges to ensure uninterrupted system performance. Stay informed on new tools and technologies and assess their potential value to More ❯
Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. About the role Reporting to the Service Desk Manager, the 1st Line SupportEngineer is responsible for providing support to DA's customers, mainly via phone, email, webchat, and other remote connection software to endpoints … from our London based office in Holborn, Monday to Friday). As part of our global service desk team, you will collaborate with our support team in Kuala Lumpur. From time to time, you may also work directly at the customer's offices (London based). As such, you … will need to demonstrate a good level of empathy and excellent customer service skills, to ensure DA can maintain delivery of first-class support service. This role offers exposure to the full IT landscape, not just a subset of the technology. As such, this role will suit a technical More ❯