2nd Line SupportEngineer Coventry – Up to £30,000 Managed Service Provider Are you a 2nd Line SupportEngineer looking to step up in a thriving and supportive MSP environment? A well-established Managed Service Provider based in Coventry is looking to add a confident and capable 2nd Line Engineer to their growing support … a broad range of clients, and they’re now looking for someone to grow with them as they continue to expand. What you’ll be doing: Providing 2nd Line support across a variety of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office 365, and Active Directory Managing and troubleshooting backup and disaster recovery solutions using Datto … VPNs Escalating complex issues to 3rd Line where appropriate and working closely with senior engineers What they’re looking for: Strong experience in a 2nd Line or similar technical support role Solid knowledge of Microsoft environments Hands-on experience with Kaseya and Datto (or similar RMM/backup tools) Good understanding of networking fundamentals (TCP/IP, DNS, DHCP More ❯
IT Technical SupportEngineer - SC Cleared Location: Multiple UK Locations Rate: £180 - £200 Per Day (Inside IR35) Contract Length: 6-months with extensions Summary: We're looking for a proactive and detail-oriented IT Technical SupportEngineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives … in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards. Key Responsibilities: Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication. Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures. Coordinate and … opportunities for improvement to the Team Leader. Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency. What We're Looking For: Experience in IT support, hardware handling, or service desk environments. Strong organisational skills and attention to detail. Ability to follow structured processes and maintain accurate records. Comfortable working independently and as part of More ❯
Network Infrastructure SupportEngineer The role of the IT Infrastructure Engineer is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10 people UK ICT team but be assigned to the programme on a full-time basis. Provide technical … and project management support Define, manage, track and proactively deliver technical solutions to achieve project goals Implement technical changes and solutions into the Companys environments Ensure all solutions are in line with Company policies and standards Act as interface between the project and BAU support team Fully document all solutions and activities You will be report to the … least 5 years experience of desktop and application rollouts Ability to think creatively and problem solve and ability to work under pressure Must be able to document solutions and support users through system changes Should have effective time management and organisational skills Ability to learn knowledge of new systems quickly and apply them in the work environment Previous experience More ❯
Windows Server 2012 Active Directory office 365 OneDrive IP Telephony firewalls WAP VPN SQL Server troubleshooting Back Up Tools Endeavour Recruitment has an excellent opportunity for an experienced IT Support Engineer. Previous experience of working as a SupportEngineer is essential. This is a permanent opportunity based in Bicester with a salary of up to £45K DOE More ❯
Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: cfdb37ffff1c Job Views: 12 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Description IT Infrastructure SupportEngineer 2nd and 3rd Line – Norwich – Onsite – Contract – Rate Negotiable We’re currently working with an internationally recognised business with operations in Norwich, Norfolk. They require an experienced … IT Infrastructure SupportEngineer to work on a contract basis for an initial 3 months period with the potential to extend. Job Description This 3rd Line IT Infrastructure Engineer role will have considerable responsibility across both high-level support. Working as part of a very talented team of IT professionals, within an ITIL environment, supporting core infrastructure … Applicant Windows 7/8/10 Windows Server (ideally through to 2019) VMware Active Directory – DHCP, DNS, Group Policy Citrix Networking – LAN, WAN, TCP/IP Telephony System Support (preferably Cisco) ITIL This role can be offered both inside and outside of IR35. Competitive negotiable hourly rates. #J-18808-Ljbffr More ❯
Role: IT SupportEngineer Location: Derby Salary: Up to £27,000 My client is on the hunt for a highly motivated IT Support Technician who has a passion for IT and excellent communication skills. Role & Responsibilities: Manage and oversee the company's helpdesk portal. Deliver 1st Line support for tickets submitted via the helpdesk, phone, instant … up on outstanding requests to ensure timely resolution. Set up user accounts, configure, and install hardware for new hires and manage the offboarding process for leavers. Perform general administrative support tasks. Documentation. Key Skills: M365 suite Active Directory & Azure VOIP Phone System MDM Platform Anti-Virus Management Strong Customer Service skills Communicate technical information (both verbal & written) to a More ❯
Social network you want to login/join with: Job Title: Technical SupportEngineer Location: Manchester Salary and Benefits: £25,000 - £30,000, Annual Leave Allowance, Xmas Shut Down, Modern Working Environment, Training and Development Opportunities, Life Assurance, Employee Health and Wellbeing Portal, Company Social Events, Bonus Schemes, and more. We are hiring for a Technical SupportEngineer for a leading manufacturer in the security market with over 66 years of experience. Based in Manchester, this company is known for its extensive product range including Door Entry, Access Control, CCTV, Home Automation, Intruder Alarm, and Fire Alarm systems. The company has a significant global presence, with products sold in over 90 countries and a workforce … of over 850 employees. Responsibilities: Deliver high standards of system and product support to customers. Resolve initial support calls, emails, and chats. Support escalations within the Technical Support team. Stay updated with new hardware and software product releases. Aid in creating technical support literature. Identify and encourage customer training needs. Manage open/unresolved/ More ❯
Are you an experienced IT support professional looking for your next challenge? Our specialist Managed Service Provider (MSP) in Hook, Hampshire, is seeking a Senior IT SupportEngineer to provide expert technical support across Windows, Azure, and Office 365 environments. What You'll Do: Provide high-level IT support to clients, ensuring efficient resolution of … environments. Troubleshoot and diagnose complex problems, implementing effective solutions. Work closely with clients to deliver tailored IT solutions and exceptional customer service. Assist in system upgrades, migrations, and ongoing support projects. Mentor and support junior engineers, sharing knowledge and best practices. What We're Looking For: Proven IT support experience, ideally from an MSP background. Strong knowledge … reputation. Work in a dynamic environment with varied client projects. Opportunity for professional growth and development. Competitive salary and benefits package. If you're ready to take your IT support career to the next level, apply today and be part of a team that thrives on excellence and innovation! Let me know if you'd like any adjustments! #J More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Razorblue Group
Join to apply for the 1st Line SupportEngineer role at Razorblue Group . This role offers an exciting opportunity to be part of a growing tech team, supporting networks, cloud services, infrastructure, and connectivity. Responsibilities include: Providing 1st line technical support to clients Troubleshooting and resolving technical issues Responding to client queries and service requests Managing … requirements: Strong communication and relationship-building skills Experience with Microsoft Active Directory, Exchange Server & Office 365 Relevant certifications such as CompTIA or higher education qualifications Knowledge of Windows desktop support, mobile device support, and basic network troubleshooting Understanding of Microsoft Group Policy, Azure AD Sync, and Azure AD Connect Excellent English communication skills Razorblue values continuous learning and More ❯
A leading consultancy firm has partnered with a major IT Infrastructure team to hire a Desktop SupportEngineer on an initial 6-month contract, based onsite in Rugby. This role offers an excellent opportunity to work in a fast-paced, customer-facing environment delivering hands-on technical support, troubleshooting hardware and software issues, and ensuring smooth daily … IT operations. If you're a proactive support professional ready to make an immediate impact, apply now. Key Responsibilities: Provide technical support for desktops, laptops, and tablets, including Windows 10 builds and refurbishments. Install and configure OS and applications via SCCM; manage Active Directory and CMDB records. Handle patching, imaging, antivirus, and full device lifecycle support. Troubleshoot O365 … and user issues; assist with first-line application installations. Maintain documentation, support audits, and assist with hardware deployment and IT projects. Skills/Must have: Strong hands-on experience with desktop/laptop support, Windows OS, tablets, and O365 products. Proficient in troubleshooting hardware/software issues and providing remote technical assistance. Working knowledge of device security, antivirus More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description Join Our Team as a Field SupportEngineer – North Region We’re looking for a Field SupportEngineer to deliver vital technical support across our Northern clinics. This is a hands-on, dynamic role where no two days are the same – perfect for someone who thrives on variety and making areal impact. Location … per week with typically one admin day) Contract Type: Permanent, 35 hours per week Salary: Starting from £27,565.01 - £30,459.335 dependent on experience Role Overview: As our Field SupportEngineer, you will be responsible for managing your day to day work and project workload, providing clear visibility of site incidents, priorities and schedules to all stakeholders. Working … as part of the UK IT Support team, you’ll be reporting to the Technology Solutions Manager, the role will involve both technical support and project work across multiple technical areas. Your role will be quite varied, predominantly travelling around the North of England to our clinical and treatment sites providing a high level of onsite IT supportMore ❯
IT SupportEngineer Are you an experienced IT SupportEngineer looking to step into a more autonomous, client-facing role with real variety and responsibility? A growing North East-based MSP is looking for a talented engineer to join its close-knit technical team. You’ll work across multiple client environments, managing infrastructure, supporting users … playing a key role in project delivery — all while developing your skills in a highly collaborative and supportive setting. 🧠 What You’ll Bring: 3+ years of hands-on IT support experience (MSP or multi-client environments preferred) Strong knowledge of Microsoft 365, Windows desktop/server, and general infrastructure Confidence troubleshooting networking issues (WiFi, firewalls, VLANs, switching) Clear communication … ability to build great relationships with end users and stakeholders A proactive mindset and a desire to keep learning 🛠️ What You’ll Be Doing: Providing both onsite and remote support to a diverse range of clients Managing infrastructure, hardware, cloud services, and systems (incl. CCTV, AV, telephony) Delivering project work, installations, and technical upgrades Escalating issues, mentoring junior staff More ❯
IT SupportEngineer Are you an experienced IT SupportEngineer looking to step into a more autonomous, client-facing role with real variety and responsibility? A growing North East-based MSP is looking for a talented engineer to join its close-knit technical team. You’ll work across multiple client environments, managing infrastructure, supporting users … playing a key role in project delivery — all while developing your skills in a highly collaborative and supportive setting. What You’ll Bring: 3+ years of hands-on IT support experience (MSP or multi-client environments preferred) Strong knowledge of Microsoft 365, Windows desktop/server, and general infrastructure Confidence troubleshooting networking issues (WiFi, firewalls, VLANs, switching) Clear communication … ability to build great relationships with end users and stakeholders A proactive mindset and a desire to keep learning ️ What You’ll Be Doing: Providing both onsite and remote support to a diverse range of clients Managing infrastructure, hardware, cloud services, and systems (incl. CCTV, AV, telephony) Delivering project work, installations, and technical upgrades Escalating issues, mentoring junior staff More ❯
html This is a fantastic opportunity for a senior level customer-facing Technical SupportEngineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The Senior Technical SupportEngineer interacts with our customers and takes … team but will be able to work through hard problems independently and have a self-motivated enthusiasm for continuous learning. What you’ll be doing as a Senior Technical SupportEngineer: Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner Perform technical problem diagnosis and resolution Schedule, manage and deploy configuration … customer supported cloud platforms Through effective communication, ensure customers are well informed Where appropriate, perform customer follow-ups to gather further information to drive issues through to resolution Follow support and business processes accurately with attention to detail. Proactively look for opportunities to improve the efficiency and quality of our services Responsibility for customer-facing support of pre More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: 2nd Line SupportEngineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels … including phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯
Job Description SupportEngineer - Law Firm (2nd/3rd Line Support) Location: Onsite - Bristol A leading law firm based in Bristol is seeking a skilled and proactive 2nd/3rd Line SupportEngineer to join its in-house IT team. This is a fantastic opportunity to play a key role in supporting and enhancing the … firm’s IT infrastructure while working in a dynamic and professional environment. About the Role: You will provide advanced technical support to internal users, assist with infrastructure projects, and contribute to the ongoing development of the firm’s IT systems. This role involves troubleshooting complex technical issues, managing cloud environments, and collaborating with internal teams and third-party vendors … to ensure the smooth operation of IT services. Key Responsibilities: Technical Support & Troubleshooting: Handle escalations from 1st line support, resolving complex issues across servers, networks, applications, and security systems. Cloud Infrastructure: Support and optimize cloud environments (Azure, AWS, Google Cloud), including involvement in migrations and performance enhancements. Project Involvement: Contribute to infrastructure projects, including upgrades, security improvements More ❯
Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group colleagues. Responding to … service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing support. Coordinating between London users and More ❯
Senior IT SupportEngineer Salary: £35,000 - £42,000 Location: Coventry (3x a Week) - London (1x a Week) About the Job A growing IT Managed Service Provider (MSP) is looking for an experienced Senior SupportEngineer to join its expanding team. This role would suit someone with a relevant MSP background, ideally with experience in a … range of technologies. Candidates need to have a demonstrated passion for IT and Technology, coupled with a professional, customer-focused attitude. This role is an exciting blend of IT Support, working on escalated issues for VIP clients and exciting project work. Technical Skills Microsoft Windows 11 Active Directory & Microsoft Entra ID Microsoft 365 applications (including Teams) Microsoft InTune/… Cisco) Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac Desktop OS Mobile Device Support (iOS, Android) Microsoft Server OS (2016/2019/2022) Virtualization (ESXi, Citrix, Hyper-V) Storage Systems (SAN, NAS, RAID) Structured Cabling (Patching, Cable Tracing, IDC) Backup Technology (Veeam More ❯
Desktop SupportEngineer Role Providing Technical assistance to users. Installation, Upgrade and troubleshoot any hardware and software systems. Key responsibilities Providing support for Desktop/Laptop Build and Configuration of PC Win-10 Desktop and Laptop Build Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management. CMDB Management Providing Desktop Support and addressing tickets for … Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support Troubleshooting and resolving users desktop/laptop/tablets issues remotely Identification, troubleshooting and resolution of various services running on Windows Operating system Management of End to End Infrastructure for all PCs, Core Applications and management of these devices using the in … place backend infrastructure Antivirus Management Image and Patch management, Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues Should work effectively with relevant teams to investigate and resolve technical issues, and communicate progress with stakeholders across the business. Participate in BAU Operational support and Projects delivery work as instructed More ❯
My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line SupportEngineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change … and configuration management. This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven Experience in Managed Services: Demonstrated ability to supportMore ❯
3rd Line SupportEngineer London KT1 50-53k Base + Excellent Benefits As a well-established and fast-growing provider of body-worn camera systems, our client helps capture evidence from a first-person perspective in over 40 countries around the world. With the majority of UK police forces and many leading retailers locked up, they are … well-placed for further growth. To drive excellence, they now have an exciting and immediate opening for a 3rd Line Support Engineer. SupportEngineer responsibilities: Act as the escalation point of contact for all software-related issues, providing troubleshooting and issue resolution for complex software. Track, log, and manage all customer software cases, ensuring timely communication and … resolution in line with service-level agreements. Provide training and support for software rollouts both internally and externally. Coordinate additional technical support for issues that cannot be resolved within the team, including liaising with third-party suppliers. Perform on-site and remote installation of software upgrades and solutions for customers. Ensure the uptime of cloud-based systems, servers More ❯
My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line SupportEngineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change … and configuration management. This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven Experience in Managed Services: Demonstrated ability to supportMore ❯
Junior Technical SupportEngineer Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James … other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Junior Technical SupportEngineer to join us on a full-time basis, working 36 hours per week, for a six-month fixed term contract. The Benefits - Salary of … first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation. You’ll have the chance to build your IT support experience and develop an impressive portfolio of More ❯
Social network you want to login/join with: Technical SupportEngineer - Elite Global Hedge Fund, London Client: Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: A top-performing global investment firm is seeking a IT Engineer to join its dynamic IT team … to the technology that underpins a fast-paced trading environment, working directly with end-users and collaborating with talented engineers. In this role, you’ll provide first-line technical support, manage desktop hardware, and troubleshoot networking issues, ensuring high availability and reliability of the firm’s systems. You’ll work across both Microsoft and Linux platforms, gaining exposure to More ❯
Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technical support, and either Windows or Linux background. 2+ years in technical support … real-world compliance challenges for financial institutions and regulated enterprises. • Grow your leadership skills while working with modern Azure technologies and security-focused infrastructure. • Enjoy a collaborative culture with support for certification, professional development, and career progression. Ideally want someone ambitious within their career to get support in leadership! Benefits 4% pension On-site Gym Membership 25 days More ❯