Support Engineer Jobs in the UK

501 to 525 of 2,065 Support Engineer Jobs in the UK

Information Technology Support Engineer

London, England, United Kingdom
La Fosse
talk with your recruiter to learn more. Base pay range Direct message the job poster from La Fosse Building World-Class ITSM, Operations & Transformation Teams Your role as IT Support Engineer will be to provide a mixture of desktop support and system administration to the users of the London office and smaller regional offices across Europe. You … the role will be to get involved in projects across the tech landscape, and also identify areas where technology can improve current processes and procedures. Key Responsibilities: Provide technical support and assistance to end-users in person, over the phone, or via remote access tools. Install, configure, and maintain hardware, software, and peripherals for end-users. Troubleshoot and resolve … software issues on desktops, laptops, mobile devices, and printers. Ensure that all hardware and software is properly maintained and updated with the latest patches and security updates. Document all support activities in a helpdesk ticketing system. Provide training and support to end-users on how to use hardware and software applications. Assist with the rollout of new hardware More ❯
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Senior IT Support Engineer IT Engineering London

London, United Kingdom
Alphasights
Senior IT Support Engineer The Opportunity We're looking for a Senior IT Engineer to join our IT Engineering team in London. This is a hands-on, high-impact role well-suited for an experienced IT professional eager to contribute to the development and maturity of enterprise systems and support. You'll be involved in both day … security, we're looking for someone who thrives on solving problems, improving systems, and mentoring others. What You'll Do Acting as a senior escalation point for complex IT support issues across hardware, software, and SaaS environments Supporting Apple macOS devices at scale using Jamf Pro, and managing Windows endpoints via Microsoft Intune Administering identity and access management using … role in global and regional IT projects, such as new office builds, system upgrades, and operational improvements What You'll Bring 4+ years of experience in a corporate IT support or engineering role (e.g., IT Engineer, Tier 2/3 Support, Systems Administrator) Deep experience with macOS and/or Windows device management in enterprise settings Hands More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st line Support Engineer

St. Ives, Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
1st line Support Engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you're someone who enjoys solving problems, learning new technologies, and making a real difference to users' day … of variety. We value clear, friendly communication, and a willingness to adapt - because no two clients or days are ever quite the same. The roles main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 - good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st line support engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day-to … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯
Employment Type: Permanent
Posted:

IT Support Engineer 1st Line

Preston, England, United Kingdom
Community Eyecare
help. If you are care-focused and seeking to join a thriving organization, CHEC is your employer of choice! We have an exciting opportunity for a 1st line IT support engineer to join us as we continue to expand across the UK. About the role An exciting opportunity has arisen for a dynamic IT Support Engineer … to join our team during our next phase of growth. We are looking for a tech-savvy, forward-thinking individual to bring new ideas and solutions to our IT support team. If successful, you will serve as the first point of contact for all IT support queries within a well-established private healthcare provider with over 500 employees … ticketing system to ensure all queries/issues are logged and resolved Prioritizing and managing open cases efficiently What you’ll bring: Experience in a similar 1st Line IT Support role, assisting end-users via phone, email, and remote support tools Ability to multitask in a fast-paced environment Self-motivated with good workload management and timekeeping skills More ❯
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End User Support Engineer

Alexandria, Dunbartonshire, United Kingdom
Click
Our client based in Alexandria, Dunbartonshire, requires a permanent EUS Engineer to provide face-to-face on-site IT support to customers. This consists of answering how to' questions, providing a first-time fix where possible and offering the most appropriate and efficient solution. You will also have experience with datacentre or server rooms including network and server … support. This role is to provide face to face first line and second line support which will include technical advice (both proactive and reactive) to customers on queries and requests related to all aspects of application, desktop/mobile and network systems and to ensure that this support meets the established Service Level Agreements and quality standards in … line with customer expectations. In addition to this you will provide hardware support, including configuration and replacement of devices. There will be a requirement to take part in an on-call rota providing out of hours support when required by the customer/s. The most integral element of this role is the enhancement of Customer Experience which More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Support Engineer

Chippenham, England, United Kingdom
MediSolution
We’re looking for an Application Support Engineer to be the first point of contact for customer issues, triaging, investigating, and helping to resolve them within agreed SLAs. You’ll also support wider improvement efforts, contribute to automation and monitoring projects, and help roll out our new conneQt platform. Following probation, you’ll join the Out of … Hours support rota as part of the wider team. Role Responsibilities Provide first-line support to customers by triaging, troubleshooting, and resolving issues using SQL, internal tools, and documented processes. Collaborate with internal teams to investigate complex problems, support platform improvements, and contribute to long-term solutions. Maintain clear, professional communication with customers throughout the issue lifecycle … performance, supporting upgrades and patches, and identifying opportunities for proactive improvement. Contribute to a positive team environment by sharing knowledge, supporting documentation efforts, and joining the Out-of-Hours support rota post-probation. Who We’re Looking For We're looking for someone with curiosity, enthusiasm, and a desire to learn. You don’t need to know everything from More ❯
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Technical Support Engineer - Network & IT

London, United Kingdom
Holt Executive Ltd
Join a proactive technical support team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech. You'll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution. What You'll Do: Troubleshoot IP, RF, routing, and infrastructure issues Support enterprise IT … and satellite connectivity platforms Work with security tools, backups, virtual environments, and telephony systems Monitor network alerts, resolve incidents, and escalate where needed Share knowledge and support junior engineers across shifts Ideal Background: Experience in NOC, technical support, or IT/satellite engineering Comfortable with problem-solving under pressure Excellent communication and documentation skills Desirable: knowledge of Inmarsat … days holiday + bank holidays Free on-site parking Opportunities for global travel and technical training If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Onsite Support Engineer 277091

United Kingdom
Little Fish (UK) Ltd
excited to work with creative, passionate, energetic, friendly people - we would love to hear from you. The role and what you'll be doing: Littlefish is seeking an Onsite Engineer to join our growing Service Delivery team. Candidates must be eligible for Security Clearance and willing to undergo NPPV3 clearance. As an Onsite Engineer, your main duties will … include providing effective onsite technical support to Littlefish's customers, including troubleshooting and installing desktop/laptop/printer issues, basic network/server troubleshooting, and administration. Your knowledge of End User Compute technologies will be critical through our Device Lifecycle Management service, where you will build and deploy laptops, desktops, mobile phones, and other equipment across the customer … You will need to communicate effectively with customers and manage technical queries in line with Littlefish standards and SLAs. What we are looking for: Previous experience in an IT support role. Understanding of basic networking. IT problem-solving skills. Knowledge of IT infrastructure support across technologies such as: Desktop/laptop/printer hardware Office 365 Exchange Windows More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Support Engineer

Hartlepool, England, United Kingdom
Claritas Solutions Ltd
to step up and become the trusted escalation expert at a supportive and ambitious MSP, this is exactly what you've been waiting for. This isn’t just another support role. You’ll become the reliable escalation expert in a well-established, supportive, and growing MSP—solving challenging technical issues for education and small business clients. Based from modern … an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rd Line Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your colleagues—including two dedicated on … WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues, value being the trusted escalation point for colleagues, and appreciate a supportive team culture More ❯
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Support Engineer 1st/2nd Line

Stockport, England, United Kingdom
Hybrid / WFH Options
Aerocloud
aircraft around the world. We achieve this by becoming the airport’s first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success. Our Commitment to Excellence At AeroCloud, being the airport’s first call means exceeding expectations at every customer interaction. This is not … it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st/2nd Line Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the Global Head of DIS. This role will not have any direct … reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st/2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across hardware and SaaS products, working within a chase the sun support model. Job Responsibilities Key Responsibilities More ❯
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Onsite Support Engineer

Thurso, Caithness, Scotland, United Kingdom
Littlefish
Onsite Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Caithness (You may be required to visit various sites and locations) Salary … friendly people- we would love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. Candidates must be eligible for Security Clearance for this role and be willing to undergo NPPV3 clearance. As the Onsite … Engineer, your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as well as basic network/server troubleshooting and administration. Your knowledge of End User Compute technologies will be critical to this role through our Device Lifecycle Management service More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Technical Support Engineer

Swadlincote, Derbyshire, East Midlands, United Kingdom
Bloor Homes - Business Support
Senior Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are seeking an experienced IT Support professional, ideally with a strong background in a 2nd Line Support role or similarwho … is ready to take the next step in their career and join us as a Senior Technical Support Engineer at Bloor Homes Head Office in Measham, Swadlincote. What Benefits You Can Expect: We strongly believe in rewarding and recognising the hard work our employees put in every day which is why in return you can expect to receive … Motorcycles Ltd. What Will Your Day Look Like? This is an exciting role where you will be a senior escalation point for members of the Service Desk team and support end users who require assistance with services offered by the IT department. This could involve fixing technical faults, answering queries, or fulfilling requests to allow the user to perform More ❯
Employment Type: Permanent
Posted:

Technical Support Engineer - Elite Global Hedge Fund

London Area, United Kingdom
Mondrian Alpha
A top-performing global investment firm is seeking a IT Engineer to join its dynamic IT team in London. This is an exciting opportunity to contribute to the technology that underpins a fast-paced trading environment, working directly with end-users and collaborating with talented engineers. In this role, you’ll provide first-line technical support, manage desktop More ❯
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Technical Support Engineer - Elite Global Hedge Fund

City of London, London, United Kingdom
Mondrian Alpha
A top-performing global investment firm is seeking a IT Engineer to join its dynamic IT team in London. This is an exciting opportunity to contribute to the technology that underpins a fast-paced trading environment, working directly with end-users and collaborating with talented engineers. In this role, you’ll provide first-line technical support, manage desktop More ❯
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Technical Product Support Engineer

Northampton, England, United Kingdom
SDL Solutions Limited
Our client is a Northampton based company seeking a Technical Product Support Engineer . This role offers a great opportunity to work on demanding engineering projects, supplying production solutions to leading UK engineering companies, improving their efficiency and productivity. The company enjoys a respected position in the marketplace for technologically advanced and high precision products. Job Objectives The … Technical Product Support Engineer is responsible for the technical support within the UK and Ireland. You will maintain and grow business with existing customers through your support and technical expertise. Main Duties Support our exciting range of products out in the marketplace. Follow up and take ownership of customer queries via telephone, email, online meetings … e.g., MS Teams), and face-to-face meetings. Support high-end and technically advanced solutions to manufacturing companies in the UK and Ireland. Report directly to and initially job shadow the Technical Director. Conduct work in a skilled, safe, and professional manner. Take ownership of challenges and opportunities to their conclusions. Develop skills and set personal goals to fully More ❯
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Entra ID SME. AAD, Identity, Entra ID Support Engineer

Reading, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation … basic Networking traces analysis. Additional Technologies (Nice to Have) • Windows Server and Client OS Language Requirements • Fluent in English (reading, writing, speaking) Experience • 5+ years in customer-facing technical support roles • Proven experience with Microsoft Entra ID, ADFS, SSO, Identity Protection, Azure MFA • Familiarity with system administration, PKI, DNS, virtualization, and networking • Strong problem-solving, communication, and collaboration skills More ❯
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Entra ID SME. AAD, Identity, Entra ID Support Engineer

Worcester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation … basic Networking traces analysis. Additional Technologies (Nice to Have) • Windows Server and Client OS Language Requirements • Fluent in English (reading, writing, speaking) Experience • 5+ years in customer-facing technical support roles • Proven experience with Microsoft Entra ID, ADFS, SSO, Identity Protection, Azure MFA • Familiarity with system administration, PKI, DNS, virtualization, and networking • Strong problem-solving, communication, and collaboration skills More ❯
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Entra ID SME. AAD, Identity, Entra ID Support Engineer

Shrewsbury, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation … basic Networking traces analysis. Additional Technologies (Nice to Have) • Windows Server and Client OS Language Requirements • Fluent in English (reading, writing, speaking) Experience • 5+ years in customer-facing technical support roles • Proven experience with Microsoft Entra ID, ADFS, SSO, Identity Protection, Azure MFA • Familiarity with system administration, PKI, DNS, virtualization, and networking • Strong problem-solving, communication, and collaboration skills More ❯
Posted:

Entra ID SME. AAD, Identity, Entra ID Support Engineer

Ipswich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation … basic Networking traces analysis. Additional Technologies (Nice to Have) • Windows Server and Client OS Language Requirements • Fluent in English (reading, writing, speaking) Experience • 5+ years in customer-facing technical support roles • Proven experience with Microsoft Entra ID, ADFS, SSO, Identity Protection, Azure MFA • Familiarity with system administration, PKI, DNS, virtualization, and networking • Strong problem-solving, communication, and collaboration skills More ❯
Posted:

Entra ID SME. AAD, Identity, Entra ID Support Engineer

Wolverhampton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation … basic Networking traces analysis. Additional Technologies (Nice to Have) • Windows Server and Client OS Language Requirements • Fluent in English (reading, writing, speaking) Experience • 5+ years in customer-facing technical support roles • Proven experience with Microsoft Entra ID, ADFS, SSO, Identity Protection, Azure MFA • Familiarity with system administration, PKI, DNS, virtualization, and networking • Strong problem-solving, communication, and collaboration skills More ❯
Posted:

Entra ID SME. AAD, Identity, Entra ID Support Engineer

Telford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance … knowledge-sharing, process improvement, and technical mentorship within the team. Work with tools like Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation … basic Networking traces analysis. Additional Technologies (Nice to Have) • Windows Server and Client OS Language Requirements • Fluent in English (reading, writing, speaking) Experience • 5+ years in customer-facing technical support roles • Proven experience with Microsoft Entra ID, ADFS, SSO, Identity Protection, Azure MFA • Familiarity with system administration, PKI, DNS, virtualization, and networking • Strong problem-solving, communication, and collaboration skills More ❯
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IT Support Engineer

Ipswich, England, United Kingdom
Brackenberry
Brackenberry is proud to be working in partnership with a leading UK Police Authority to supply an experienced IT Support Engineer to support their critical End User Computing (EUC) refresh programme. This is a field-based role , ideal for someone who enjoys being hands-on and mobile, taking the lead in deploying and refreshing mobile devices across … Overview: Deliver a high-priority mobile device refresh programme acrossNorfolkand Suffolk. Work closely with a dedicated End User Computing (EUC) team based in Suffolk. Carry out advanced diagnostics and support for hardware and software issues. Maintain and update the ICT asset register to ensure accuracy and compliance. Represent ICT in a customer-facing role with various internal departments. Ensure More ❯
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IT Support Engineer

Edinburgh, United Kingdom
Hybrid / WFH Options
Dobbies Garden Centres Ltd
We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and as … part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document these requests using our … SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provide optimal solutions. Oversee the IT incidents and service requests queue, ensuring support tickets are handled efficiently. Resolve escalated issues independently with minimal intervention from senior team members. Build strong working relationships with colleagues and communicate effectively. Demonstrate a willingness to learn More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Graduate IT Support Engineer - Remote Working - £30,000pa

London, United Kingdom
Hybrid / WFH Options
Ashdown Group
an exciting opportunity for a recent graduate that is keen to develop their career within IT. Working in a small team, you will provide first and second line IT support to the business' clients. Please note that this role offers remote working however occasional travel into Central London will be required for client visits/meetings so you will … and Windows, macOS experience is desirable. The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune, ScreenConnect, NinjaOne, Mosyle, CodeTwo and Symantec More ❯
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:
Support Engineer
10th Percentile
£26,250
25th Percentile
£30,500
Median
£38,000
75th Percentile
£46,250
90th Percentile
£58,000