51 to 75 of 105 Customer Insight Jobs in the UK excluding London

and collaborative team environment that encourages development and satisfaction. Minimum (Essential) Requirements Expertise in Microsoft Dynamics and Power Platform: Proficiency in products like Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, Power BI. Familiarity with Related Technologies: Knowledge of integrating Microsoft More ❯

Job ID: Amazon Pay (India) Private Limited Job Description Want to apply your customer research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to join … our Customer NPS team in Bangalore. Our vision is to make Amazon Pay as the most trusted, convenient and rewarding Payment Experience in the market. As a Program Associate, you will manage to conduct NPS across multiple product lines (e.g. Travels, bills payment, UPI, etc.). The insights you … generate will have a direct impact on how product teams can shape customer experience improvement initiatives. With a dynamic, innovative and diverse environment, this role will provide you with ample opportunities to constantly build your skill set and address new challenges while you help Amazon achieve its vision: to More ❯

beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and … create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product … justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the "voice of the customer". Continually monitors and optimises the product while More ❯

off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics More ❯

Senior Manager, Marketing Technology 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer … critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage … end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure More ❯

Manager, Marketing Technology (Clienteling and CMS) 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their … Customer Insights and Experience team in London. This is a critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and … enhancements — helping frontline teams deliver more personalized customer experiences. Manage the end-to-end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM More ❯

join us! About the Role As a Digital Channel Manager, you will be responsible for managing, improving, and delivering digital projects that enhance our customer experience. You will support the development and optimisation of digital tools, web applications, and online platforms, ensuring they align with customer needs and … applications, ensuring timely and cost-effective delivery. Work closely with stakeholders to scope project requirements, prepare business cases, and ensure all initiatives align with customer insights and business value. Identify, prioritise, and document enhancements to digital platforms, maintaining a structured backlog in line with the digital roadmap. Develop and … other digital channels, ensuring they are user-friendly, engaging, and optimised for conversions. Work closely with the marketing team to align messaging, goals, and customer journeys across digital platforms. Collaborate with developers and designers to implement website enhancements and new features. Ensure digital platforms adhere to SEO best practices More ❯

At Convergence Group, weve spent the last 20 years building a reputation for being bold, customer-focused, and product-led. Now, as we enter an exciting growth phase, were looking for a strategic, commercially sharp, and people-first leader to join our Operating Board as Head of Service Management. … Youll lead our Service Delivery Managers and Customer Success Managers - the front line of our customer experience - and play a critical role in retention, renewals, and driving Annual Recurring Revenue (ARR). Youll be the voice of the customer across the business, making sure everything we do … aligns with the exceptional service we promise. What Youll Do: Lead the Customer Success function to deliver outstanding service, maximise retention, and drive recurring revenue growth. Design and execute a strategy focused on renewals, satisfaction, and retention, aligned with business growth and ARR goals. Own the Renewals function , ensuring More ❯

final product being shipped to customers, you realize how meaningful our work is. Our Product Managers sit at the heart of Moonpig , balancing technology, customer needs, and business impact. We're shaping the future of gifting and building products that reach millions of people worldwide. If you love working … Vision: Develop and execute a strategic product vision and roadmap for loyalty, ensuring alignment with the overall business and product strategy. Define Moonpig's customer retention, loyalty, and rewards proposition, leveraging customer insights, behavioral data, and market trends to drive increased customer frequency. Drive key outcomes such … as frequency , repeat purchase rates, customer lifetime value, and member engagement . Execution & Delivery: Work cross-functionally with Engineering, Design, Marketing, and Commercial teams to deliver loyalty initiatives that drive measurable business impact. Work across other squads, navigating dependencies where necessary, to achieve the best outcome for rewarding customer More ❯

communicate clearly with stakeholders and work as part of a team. The role: Translating raw basket and loyalty data into a coherent set of customer insights. Ability to story-tell customer insights through slides with clear actions and client recommendations. Help provide tactical and strategic support to unlock … insights. Ensure good attention to detail with good QC/reconciliation processes in place. Collaborate and support immediate team members where required including on insight-related topics. Desired skills and experience: Python and/or SQL required along with solid MS Office (notably Excel) skills. Strong focus on pulling More ❯

a cross-functional team of UI/UX designers, analysts, and developers. Develop and implement the product roadmap to align with business growth and customer needs. Enhance user engagement, conversion rates, and operational efficiencies. Creating and executing SEO, CRO, and UX/UI strategies to boost site performance and … user retention. Use user research, data analytics, and testing to improve UX and drive engagement. Optimize customer journeys across digital touchpoints to maximize retention and bookings. Prioritize new product features based on customer insights, market trends, and competitive analysis. Lead SEO initiatives to improve organic growth and search More ❯

Role: Customer Insights & Data Specialist -Ecommerce Location: Doncaster Salary: £30k- £40k DOE Working Hours: 08:30am – 16:30pm – Hybrid Working Pattern Benefits: Hybrid working Bonus scheme Pension with match funding (up to 8.5%) 25 days annual leave, increasing by an extra day for every 5 years of service GIVE … Overview: Elevation Recruitment Group’s – Marketing Division are pleased to be working with a market leading product based manufacturer. We are searching for a Customer Insights and Data Specialist. This role forms part of the European Regional Amazon Structure. Reporting to the E-Commerce Key Account Manager, you will … be responsible for supporting the organisation to make decisions based on customer and marketing related data. Using various analytical techniques to understand trends and make appropriate recommendations to the business in order to identify new opportunities and maximise sales. Responsibilities: Present weekly reporting of Amazon KPIs for Retail, Marketing More ❯

and competitive products that strengthen the company market position. Key Responsibilities: Serve as the central point of coordination between business, technical, marketing, sales and customer teams to ensure the product strategy aligns with company goals Work collaboratively with Finance function to develop the most effective pricing strategy to balance … customer and business expectations Act as a key driver of innovation and change, championing the product function’s role as the hub of strategic decision-making and execution Actively improve current product offering to ensure it meets continuously evolving customer needs Work collaboratively on the ideation, development, and … launch of new products and propositions that align with customer needs and market trends Collaborate across all business units to ensure a seamless go-to-market strategy, addressing technical, operational, and customer support requirements Oversee the full lifecycle of in-line products and props, ensuring they continue to More ❯

and competitive products that strengthen the company market position. Key Responsibilities: Serve as the central point of coordination between business, technical, marketing, sales and customer teams to ensure the product strategy aligns with company goals Work collaboratively with Finance function to develop the most effective pricing strategy to balance … customer and business expectations Act as a key driver of innovation and change, championing the product function's role as the hub of strategic decision-making and execution Actively improve current product offering to ensure it meets continuously evolving customer needs Work collaboratively on the ideation, development, and … launch of new products and propositions that align with customer needs and market trends Collaborate across all business units to ensure a seamless go-to-market strategy, addressing technical, operational, and customer support requirements Oversee the full lifecycle of in-line products and props, ensuring they continue to More ❯

life. Key Responsibilities: Product Strategy & Roadmap • Translate company and product vision into actionable product strategies and roadmaps. • Prioritize product initiatives based on business goals, customer insights, and technical feasibility. • Maintain a deep understanding of the legal tech landscape, user needs, and emerging technology trends. • Partner with Product Marketing to … engineering to apply agentic frameworks and adaptive logic in product experiences. • Identify and test new applications of AI/ML that enhance legal productivity, insight, or compliance. Execution & Delivery • Lead sprint planning, backlog grooming, and day-to-day product execution with agile squads. • Write clear user stories and product … high-quality product releases. • Leverage formal frameworks such as Lean Product Management to guide decision-making and iteration. • Manage product roadmaps and communicate priorities. Customer & Market Engagement • Conduct customer research, interviews, and feedback loops to validate features and prioritize roadmap items. • Work with legal SMEs and Customer More ❯

shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯

shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯

shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯

and varied environment. Role In this role you’ll contribute to the work of Furze Down School and study to achieve the Level 2 Customer Service apprenticeship throughout the duration of your time with us. We’ll give you time during your working week for study and assessments - which … support when necessary To document all jobs on the IT support helpdesk Training You will gain experience, whilst studying towards your nationally recognised qualification - Customer Service Level 2 Practitioner qualification, with 20% time out of the workplace for study, training and assessments. Your training will be a via a … within the workplace providing you with all you require to be successful. The training you will be completing as part of the Level 2 Customer Service apprenticeship standard includes: Knowing your customers Providing a positive customer experience Meeting regulations and legislation Systems and resources Working with your customers More ❯

evolution of our Competitions Portal. You’ll own the product roadmap, working closely with our development team to scope, build, and deliver an exceptional customer experience. With a strong focus on customer engagement and data-driven decision-making, you’ll optimise the platform for both short and long … with our major broadcasting client. Key ResponsibilitiesProduct Strategy & Roadmap (40%) Define and own the product roadmap for our platform Prioritise development initiatives based on customer insights, data, and business goals. Establish success metrics and communicate priorities across teams. Execution & Delivery (30% ) Collaborate with development team to scope, build, and … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making (30%) Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user More ❯

frameworks and how to apply them to product development and business strategy. Analytical Mindset: Proficiency in product analytics tools and data-driven decision-making. Customer-Centric Approach: Experience in user research, usability testing, and gathering customer insights. Agile & Scrum: Experience with agile methodologies, sprint planning, and backlog management More ❯

establishing best practices which fit the business needs, cultivating a strong community of practice, and developing a high-performing team that drives innovation and customer success. As the Head of Product, you will collaborate closely with cross-functional leaders to align the product management framework with business objectives, ultimately … exceed market demands. You will play a key role in nurturing a culture of continuous improvement, fostering collaboration, maximizing business value and championing a customer-centric approach to product discovery, development and go-to-market activities. Key Responsibilities: Transform the Product Management Function: Develop and implement a tailored framework … initiatives and overall company objectives, ensuring that the team capacity, priorities and skillset are used to maximise business value. Stay ahead of market trends, customer needs, and competitive landscape to guide product innovation. Embed a customer-first mindset within the product management team, ensuring decisions are informed by More ❯

in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors, and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with … over 1,400 customer organisations across multiple time zones, providing high-quality customer care, product implementation, and 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer … account management. Respond to and triage technical queries via shared support systems and email channels, escalating to technical specialists as necessary. Coordinate and conduct customer meetings, including virtual demos and review sessions. Perform system setup tasks including licensing, monitoring, asset tracking, and light reporting functions. Support internal sales and More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role The QA & Release Manager will play a critical role in ensuring the successful and … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers Insurance … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯