101 to 125 of 347 Customer Requirements Jobs in the UK excluding London

Customer Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on/4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector … provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Team Lead, you will … and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. Evoking the business More ❯

duties of the team, monitoring progress and achievements against targets Handling and ensuring that team appraisals and meetings are conducted to focus on team development and growth Ensuring that customer requirements are accurately captured and recorded to enable the teams to align new products with these needs Producing Functional Requirements that reflect the proposed solution and operational … needs Working alongside the Project Manager to obtain customer agreement on the specifications and definitions of projects Reviewing documentation produced by other internal teams to ensure that all points are clearly and concisely addressed Providing system guidance to internal stakeholders and departments when needed to support the teams Supporting the activities for improvement of the processes within the systems … Exceptional communication abilities in both written and verbal form and also team management skills Your Opportunity Due to recent success within the business, the company are steadily growing their customer base and therefore must ensure their product continuously aligns with ongoing customer needs and requirements. This opportunity will allow an ambitious and dedicated professional to gain exceptional industry More ❯

vital role in ensuring the smooth day-to-day running of our service operations and supporting our sales processes. This is a dual-function role that involves front-line customer interaction, technician scheduling, and administrative support to the sales team. The successful candidate will be confident in managing incoming service requests, liaising with technicians, preparing quotes, and following up … on sales enquiries. Support Adminstrator responsibilities for Service and sales Key Responsibilities: Service Adminstrator: Act as the first point of contact for incoming service calls and customer queries, providing professional and helpful responses. Manage the service desk, logging service requests, scheduling jobs, and dispatching technicians accordingly. Maintain the daily technician rota and ensure appointments are scheduled efficiently based on … necessary on service status or delays. Record and maintain accurate service records, appointments, and call logs in the company’s CRM/system. Sales Administrator Prepare quotations based on customer requirements, pricing guidelines, and technician input. Send quotes to customers in a timely and professional manner. Track and follow up on outstanding quotations, engaging with customers to progress More ❯

DOE + Pool Car, Profit Share, Paid Overtime & Pension. Shropshire Ref: 23250 Control Systems Engineer The Role: Development of PLC/SCADA/HMI system design and options from customer requirements PLC programming of control systems from given designs Involvement throughout whole software/systems lifecycle, from design through coding to testing, installation and configuration, and documentation (working … throughout to full QA procedures) specifically production of FDS, DDS and Test Specifications Configure parameters for Variable Speed Drives Bid support, travel for technical input, customer liaison, input to sales proposals Working within project team to customer deadlines Installation and configuration/testing work at customer sites please note this will involve small amounts of offshore travel … Controls Systems Engineer The Person: Good customer facing skills Knowledge of the full project lifecycle Innovative software background Passion for engineering with a significant experience to draw from Any experience of Allen Bradley PLC ControlLogix system would be highly advantageous however other mainstream PLC s ( Siemens TIA/S7, Mitsubishi or GE Fanuc ) would also be considered Instrumentation background More ❯

work within a dynamic team to get the job done to a high standard. Main Duties as senior software engineer: Deliver complex PLC/SCADA and HMI systems to customer requirements and programme schedules within budget Responsible for taking ownership of all aspects of software engineering including requirements specification and management, design, implementation, functional safety, testing, configuration … and developing junior team members Ability to travel with full driving license Must be able to attain UK Security Clearance Desirable: Experience in multiple industry sectors Experience with modelled requirements Experience with developing .net applications Knowledge of IEC61508/61511 Safety Guidelines Good Presentation and communication skills Advanced level of using MS Office applications (Word, Excel, Visio and Access More ❯

work within a dynamic team to get the job done to a high standard. Main Duties as senior software engineer: Deliver complex PLC/SCADA and HMI systems to customer requirements and programme schedules within budget Responsible for taking ownership of all aspects of software engineering including requirements specification and management, design, implementation, functional safety, testing, configuration … and developing junior team members Ability to travel with full driving license Must be able to attain UK Security Clearance Desirable: Experience in multiple industry sectors Experience with modelled requirements Experience with developing .net applications Knowledge of IEC61508/61511 Safety Guidelines Good Presentation and communication skills Advanced level of using MS Office applications (Word, Excel, Visio and Access More ❯

a well-established global leader in process equipment and components; they partner with most of the major process manufacturing companies across the world. They have an enviable reputation for customer service, innovation and help their customers to become more efficient, reliable, reduce downtime ensuring their process is optimised to the highest standards and levels of sustainability. Due to continued … win and grow this segment. You will be working for an outstanding brand with some powerful case studies, world class products, technical support and reputation for innovation and great customer service to help you achieve success. You will follow up on all leads and enquiries and take responsibility for managing the full sales process from prospecting, initial contact, tendering … technical support and follow up meetings when required. This will include regular customer site visits, understanding the customer requirements with a view to closing and winning the business. There will be full support and back up to ensure you are successful including marketing, internal sales, and product training in the USA and Europe. Moreover, often this companys More ❯

a well-established global leader in process equipment and components; they partner with most of the major process manufacturing companies across the world. They have an enviable reputation for customer service, innovation and help their customers to become more efficient, reliable, reduce downtime ensuring their process is optimised to the highest standards and levels of sustainability. Due to continued … win and grow this segment. You will be working for an outstanding brand with some powerful case studies, world class products, technical support and reputation for innovation and great customer service to help you achieve success. You will follow up on all leads and enquiries and take responsibility for managing the full sales process from prospecting, initial contact, tendering … technical support and follow up meetings when required. This will include regular customer site visits, understanding the customer requirements with a view to closing and winning the business. There will be full support and back up to ensure you are successful including marketing, internal sales, and product training in the USA and Europe. Moreover, often this companys More ❯

industry-leading standards such as ISO9001, IATF16949, ISO14001, AS9100, and more. In this role, you'll be the driving force behind our audits, quality systems, and process improvements, ensuring customer requirements are not only met but exceeded. From managing audits and handling customer complaints to embedding a culture of continuous improvement - you'll play a vital role … in keeping our business efficient, compliant, and future-ready. Key Responsibilities Develop, manage, and improve business management systems Lead internal and external audits and drive corrective actions Handle customer complaints and warranty issues with timely resolution Train and support colleagues in business systems and processes Drive continuous improvement across the organisation Act as the main contact for customer More ❯

our Busway product range , located remotely in the Europe. Reporting to the Global Product Line Director - Busway the Product Manager Busway, EMEA will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will collaborate … Site UK, Ireland or Poland, but wider Europe can be considered. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to More ❯

South West region. Provide technical guidance to customers on product selection, applications, and integration. Identify and pursue new business opportunities to expand market presence. Deliver tailored solutions aligned to customer requirements using the company's product portfolio. Manage and grow existing accounts, ensuring long-term relationships and customer satisfaction. Collaborate with engineering, product development, and customer More ❯

to rest of the teams to best engineering practices to delivery with highest quality possible, with top velocity. We count on your curiosity and creativity, to want to understand customer requirements and our processes and want to come up with creative solutions While you will have the skill to see and understand the big picture, you're able More ❯

process for any new or existing hardware development. Support hardware test plans, testing and validation of hardware and accessories, ensuring reliability and performance under various conditions that meet both customer requirements and validate supplier data sheets. Regularly monitoring and accurately recording test data for analysis with a high attention to detail. Maintaining device management platforms, configurations and firmware More ❯

day of the role: Regulatory Compliance : Ensure all products comply with UK and European Safety Directives (EN71, EN14619) and other relevant standards. Stay updated with new or changing regulatory requirements and collaborate with UK Trading Standards and European Regulatory Authorities. Quality Assurance : Provide expertise throughout the product development process, oversee product testing and validation, and manage customer complaints … manufacturing processes. Collaboration & Project Management : Lead cross-functional project teams to ensure quality and safety targets are met. Act as the primary liaison with retail technologists and buying teams. Customer and Retailer Interaction : Serve as the main point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve … product safety concerns and ensure satisfaction. Product Development & Continuous Improvement : Review customer requirements, oversee the implementation of new standards, and drive continuous improvement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong technical background in science or engineering, with a solid understanding of product safety and compliance requirements. Extensive experience in children's toy and scooter compliance More ❯

day of the role: Regulatory Compliance : Ensure all products comply with UK and European Safety Directives (EN71, EN14619) and other relevant standards. Stay updated with new or changing regulatory requirements and collaborate with UK Trading Standards and European Regulatory Authorities. Quality Assurance : Provide expertise throughout the product development process, oversee product testing and validation, and manage customer complaints … manufacturing processes. Collaboration & Project Management : Lead cross-functional project teams to ensure quality and safety targets are met. Act as the primary liaison with retail technologists and buying teams. Customer and Retailer Interaction : Serve as the main point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve … product safety concerns and ensure satisfaction. Product Development & Continuous Improvement : Review customer requirements, oversee the implementation of new standards, and drive continuous improvement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong technical background in science or engineering, with a solid understanding of product safety and compliance requirements. Extensive experience in children's toy and scooter compliance More ❯

tech manufacturers. This role will report directly to the Engineering Leader and forms a key part of the Engineering Team. The successful candidate will be tasked with taking engineering requirements from customers and designing bespoke software solutions that are able to be delivered within time and cost constraints. This will involve interfacing with both commercial off the shelf (COTS … self-motivated and have a passion for engineering, delivering projects on time and be keen to gain experience designing, developing, testing and commissioning a wide range of equipment. Key requirements 3+ Years Software design and development in National Instruments LabVIEW (CLD+ preferred) Demonstratable experience of software design process from development through to validation Experience in automated test, measurement or … control System design and specification documentation Creation of top-level system drawings and diagrams Liaise with customers on specific project requirements Produce fit for purpose software within time and project constraints System integration test and fault finding including on-site works Essential Criteria Team player with drive to progress to senior level Good knowledge of National Instruments LabVIEW Proven More ❯

tech manufacturers. This role will report directly to the Engineering Leader and forms a key part of the Engineering Team. The successful candidate will be tasked with taking engineering requirements from customers and designing bespoke software solutions that are able to be delivered within time and cost constraints. This will involve interfacing with both commercial off the shelf (COTS … self-motivated and have a passion for engineering, delivering projects on time and be keen to gain experience designing, developing, testing and commissioning a wide range of equipment. Key requirements * 3+ Years Software design and development in National Instruments LabVIEW (CLD+ preferred) * Demonstratable experience of software design process from development through to validation * Experience in automated test, measurement or … control * System design and specification documentation * Creation of top-level system drawings and diagrams * Liaise with customers on specific project requirements * Produce fit for purpose software within time and project constraints * System integration test and fault finding including on-site works Essential Criteria Team player with drive to progress to senior level Good knowledge of National Instruments LabVIEW Proven More ❯

tech manufacturers. This role will report directly to the Engineering Leader and forms a key part of the Engineering Team. The successful candidate will be tasked with taking engineering requirements from customers and designing bespoke software solutions that are able to be delivered within time and cost constraints. This will involve interfacing with both commercial off the shelf (COTS … self-motivated and have a passion for engineering, delivering projects on time and be keen to gain experience designing, developing, testing and commissioning a wide range of equipment. Key requirements • 3+ Years Software design and development in National Instruments LabVIEW (CLD+ preferred) • Demonstratable experience of software design process from development through to validation • Experience in automated test, measurement or … control • System design and specification documentation • Creation of top-level system drawings and diagrams • Liaise with customers on specific project requirements • Produce fit for purpose software within time and project constraints • System integration test and fault finding including on-site works Essential Criteria Team player with drive to progress to senior level Good knowledge of National Instruments LabVIEW Proven More ❯

improvements in line with service excellence. Salary: £35,000 Location: Colnbrook Hours: Monday - Friday 09:00 - 17:30 Duties: Oversee and support core systems including Carrier Management, Customs Integration, Customer & Carrier Integration's, E-commerce plugins, Warehouse Automation, and Logistics Picking Solutions. Maintain back-end process setups, ensuring accuracy and system reliability across regions. Manage and track warehouse automation … suppliers, scheduling maintenance, monitoring performance, and ensuring spare parts are ordered in line with operational needs. Provide guidance and training to Operations, Customer Service, Accounting, and Sales on system use and troubleshooting. Support teams on Express & Freight systems, Returns Portals, Payment Solutions, External Carrier Applications, and Duty Calculation tools. Work closely with Sales and Account Managers to design and … owners. Apply Lean Six Sigma methodology to streamline operations, automate manual tasks, and reduce inefficiencies. Carry out quality audits, creating action plans to enhance service and compliance. Directly manage customer relationships, providing integration and solution support. Research new solutions to meet customer requirements and adapt existing setups where needed. Design and deliver operational and performance reports for More ❯

MoD, NATO, Government Salary - £60K-£75K plus pension, medical, life assurance and many other benefits Location - Portsmouth, Hybrid role Our client is looking for an experienced a highly motivated customer facing Deputy Capability Lead who can think strategically and has a strong project management background. Excellent prospects for the right candidate to move across into the Capability Managers role. … looking after both external and internal project managers. Our client is a rapidly expanding growing technical consultancy, renowned for their reputation and their keen ability to understand and meet customer requirements effectively. Their team is dedicated to delivering high-quality, end-to-end consultancy services, ranging from risk and investment analysis to P3M. they operate across multiple sectors … as required but may also be required to travel and work on worldwide basis (occasional). Experience working in a consultancy environment or with defence/government clients. Other Requirements: Current SC or DV Clearance UK Security Clearance Keywords - Project Manager, Defence, MoD, Bid Management, Bids, Proposals, NATO, APM, Management Consultancy, Consultancy, Technical Consultancy , Nuclear. Deputy Capability Lead/ More ❯

and sales conversion methodologies. Collaborate with cross-functional teams to continuously improve operational efficiencies while also advocating for your customers. Influence Product roadmap by being a Voice of the Customer within Conferma - clearly articulating desired use cases, focusing on the why, whilst considering the potential return on investment and associated opportunity cost. Requirements An exceptional track record in … work independently. Exceptional commercial acumen. Ability to navigate through ambiguity and be comfortable working in the grey. An excellent communicator with strong interpersonal skills, the ability to clearly articulate customer requirements to internal teams for enhanced servicing and product development. Able to work effectively under pressure, with the flexibility to adapt to changing business priorities. Able to demonstrate … We are committed to ensuring equal opportunity for all. We intend that no job applicant or employee shall receive less favorable treatment, nor be disadvantaged by any conditions or requirements which are irrelevant. More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance and DV. Location: Reading The successful candidate will join a highly skilled team of support engineers … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for delivery … Understands a broad spectrum of the company's technology, Windows OS, VMware ESXi and Hyper V servers, in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include Design and installation of new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part More ❯

a variety of sources in a structured manner. Responsible for developing bids to a consistently high standard, working closely with NCLs Enterprise & Defence sales teams to fully understand prospective customer requirements and ensure that Net Consultings value proposition is communicated Own & manage the preparation of bids, interpreting requirements and creating engaging written quality responses Collaborate with NCLs … technical and delivery teams and be able to communicate theirinformation in a customer-centric manner. Work collaboratively with external parties to manage bid responses. Manage bid workshops, including organising meetings, providing briefings and ensuring thateveryone involved in bidding understands the processes associated with bid planning, bidpreparation and can make a meaningful contribution to the preparation of winning bids. Manage More ❯

United Kingdom Work Arrangement: Hybrid Responsibilities Lead a dynamic group of Hardware Engineers responsible for the development of new products Requirement management, organization, and leading the team Analysis of customer requirements Create & modify electronic designs and architecture Use simulation tools to generate verification test benches Participating in design reviews Configuration control Hardware Integration LRU-level design leadership Qualifications … product development in safety critical systems. Hardware architecture LRU-level Hardware Engineering – integration of multiple interface types e.g. PCIe, 1553B Hardware design and verification against an agreed set of requirements Good understanding of signal and power wiring specifications Good understanding of requirements capture, work package definition and effort estimation Create and modify analogue and digital hardware designs Module More ❯

United Kingdom Work Arrangement: Hybrid Responsibilities Lead a dynamic group of Hardware Engineers responsible for the development of new products Requirement management, organization, and leading the team Analysis of customer requirements Create & modify electronic designs and architecture Use simulation tools to generate verification test benches Participating in design reviews Configuration control Hardware Integration LRU-level design leadership Qualifications … product development in safety critical systems. Hardware architecture LRU-level Hardware Engineering – integration of multiple interface types e.g. PCIe, 1553B Hardware design and verification against an agreed set of requirements Good understanding of signal and power wiring specifications Good understanding of requirements capture, work package definition and effort estimation Create and modify analogue and digital hardware designs Module More ❯