101 to 125 of 649 Customer Requirements Jobs in the UK excluding London

Training Support Lead SECTION 1 JOB PURPOSE Reporting into the Customer Training Operations (UK) department the purpose of the In-Service Support Lead role is to provide leadership and direction to the synthetic training equipment maintenance team to ensure outstanding customer service whilst achieving contractual requirements … centre managers and other key stakeholders to resolve issues relating to the required service Identifying and delivering support solutions for both the business and customer requirements Leadership of synthetic equipment maintenance team (external service sub-contract) Management of supplier contracts in place to support the synthetic training equipment ...

team that will oversee, co-ordinate and deliver all facets of cyber and information security related to the delivery across an engineering lifecycle - from requirements all the way through to in-service support and maintenance. This is an exciting opportunity at the very beginning of a significant programme, during … which you will ensure that the product and associated deliverables are as secure as reasonably practicable, and in accordance with customer's requirements and risk appetite. You will be supported in this role as part of a larger consulting team, engineers and product domain specialists. Your work ...

fast-growing cybersecurity SaaS organisation is looking for a Sales Engineer/Solutions Engineer to join its expanding pre-sales team. This is a customer-facing Sales Engineering/Pre-Sales role focused on delivering high-quality SaaS product demonstrations to SMB and mid-market customers. The successful candidate … will work closely with Account Executives, joining customer calls after discovery and demonstrating how the company's cybersecurity platform can solve specific customer challenges. Key Responsibilities Deliver engaging SaaS product demonstrations to prospective customers. Join Account Executives on customer calls and support the sales process. Understand customer ...

fast-growing cybersecurity SaaS organisation is looking for a Sales Engineer/Solutions Engineer to join its expanding pre-sales team. This is a customer-facing Sales Engineering/Pre-Sales role focused on delivering high-quality SaaS product demonstrations to SMB and mid-market customers. The successful candidate … will work closely with Account Executives, joining customer calls after discovery and demonstrating how the company's cybersecurity platform can solve specific customer challenges. Key Responsibilities Deliver engaging SaaS product demonstrations to prospective customers. Join Account Executives on customer calls and support the sales process. Understand customer ...

innovation, and opportunity come together to shape a sustainable future. The Lead Design QA Engineer ensures engineering designs meet safety, regulatory (EASA, CAA) and customer requirements before production commences focusing on risk mitigation and process compliance and engages effectively with all involved regulatory bodies. Lead engineer is responsible … planning and delivery of design assurance oversight in line with Part 21J airworthiness requirements and Design Organization Handbook (DOH) requirements applicable to the customer products, responsible for achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy ...

innovation, and opportunity come together to shape a sustainable future. The Lead Design QA Engineer ensures engineering designs meet safety, regulatory (EASA, CAA) and customer requirements before production commences focusing on risk mitigation and process compliance and engages effectively with all involved regulatory bodies. Lead engineer is responsible … planning and delivery of design assurance oversight in line with Part 21J airworthiness requirements and Design Organization Handbook (DOH) requirements applicable to the customer products, responsible for achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy ...

About the role The Customer Technical Support Associate (Systems) takes day to day responsibility for supporting a portfolio of fleet accounts across the UK and our growing customer base in Europe. The role specialises in remote technical diagnosis and resolution across Lightfoot products, connected devices, systems … customer portal. It supports the end to end customer journey through proactive fleet health, technical case ownership, portal and fleet administration, customer self serve guidance and timely escalation where remote resolution is not possible. Hours: 37.5 hours per week, Monday to Friday. Location: This is a hybrid ...

internationally, liaising regularly with Customers, internal stakeholders (including Roke central support functions) and Suppliers, to achieve high and consistent levels of customer satisfaction.Key Responsibilities• Meet end-user demands, solve customer problems, and drive high levels of customer satisfaction. • Take ownership of customer requests, issues … service-related matters.• Collaborate with internal (liaising with Sales, Engineering, QA, Logistics, Trade and Compliance) and external stakeholders to ensure alignment of services with customer needs and expectations.• Finance management of Service contracts (including orders for spares and repairs), forecasts, raising purchase requests, and invoicing. Monitor and achieve targets ...

resource allocation and organisational design. Develop, coach and grow a team of project managers, implementation consultants and delivery specialists. Establish a culture focused on customer outcomes, accountability, operational excellence and continuous improvement. Delivery, Implementation & Governance: Oversee the successful delivery of customer implementation projects, ensuring high-quality outcomes delivered … scalable growth. Ensure customers successfully transition from implementation into long-term operational adoption and value realisation. Drive continuous improvements in implementation quality, efficiency and customer satisfaction. Commercial & Operational Management: Own departmental budgets, resource planning, utilisation, forecasting and commercial performance. Scope projects accurately, produce Statements of Work and maintain strong ...

that support company objectives and that are consistent with Winning Together values. Perform a range of technical work activities either remotely or at the customer site to meet business and customer requirements, including device imaging, IMAC support. Knowledge of standard software: Windows Office, O365, Google Suite Manage … incidents and request tickets via an assigned queue in the customer's ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Document and reports on work completed to ensure compliance with Company and Customer ...

Front of House Coordinator/Customer Administrator Location: Lisburn Road, Belfast Hours: Monday – Friday-. 8.30am – 5pm Mon – Thurs and 8.30am – 4.30pm on Fridays. Salary: £28k- £30k per annum About the Company Our client is a successful and well-established business based in South Belfast. Due to continued growth … they are seeking an organised, proactive and customer-focused Front of House Coordinator/Customer Administrator to join their team. This is a fantastic opportunity for someone who enjoys a varied role and thrives in a busy environment. The position is split between Customer order processing ...

passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Customer Service Advisor - END OF CONTRACTS Specialist Location: Berkshire, Sleugh, South East England Job Type: Temporary, Full-Time Industry: Banking and Finance/Customer Service and Call Centres Salary: £14.88 per hour Benefits: Hybrid working arrangement – two days per week WFH after training is completed Job Description … Customer Service Advisor provides excellent support and guidance to customers within the banking and finance sector. The role involves managing inbound customer enquiries via telephone, email or online platforms, resolving issues efficiently and accurately, and ensuring a positive customer experience at all times. The position requires adherence ...

Sustainability programs. THE ROLE IN SHORT The role of a Fleet Service Agent within MICHELIN Connected Fleet is key to our long-term customer satisfaction and ongoing quality initiatives. You will be working directly with fleets on their vehicle related needs, such as deployment, OEM activations, defit/refit … Deactivations. The ultimate aim is to give the customer a great experience, measured through NPS, delivering on our promises and ensuring a right first-time attitude is applied to every interaction. It is a challenging role requiring an appetite and enthusiasm for detail, customer focus, quality, coordination with ...

product management, engineering, learning specialists, program teams, industry partners, and suppliers, this role develops operationally effective, scalable, and commercially viable training solutions aligned with customer requirements and organizational strategy.This position supports the Naval Line of Business by helping identify market requirements, emerging trends, customer needs … global growth opportunities related to submarine and naval training programs.Key responsibilities include:Lead the development of integrated submarine training solutions that support customer success and business growth.Support naval business development activities, including global opportunity identification, market analysis, and solution strategy development.Conduct operational and training needs analyses during business capture ...

passionate about helping businesses combat identity fraud while delivering seamless customer experiences Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

engineering expertise, acting as the key technical link between Sales, Operations, and Engineering, to customise products and deliver solutions that meet agreed objectives, performance requirements, and customer expectations. Application Engineer Purpose The Application Engineer will support sales in accurately and effectively capturing a customers requirements from … technical nature. This will help create a technical concept, ensuring customer requirements are clearly understood, technically assessed, and translated into safe, compliant, and deliverable engineering solutions. The successful candidate will provide technical and application engineering support throughout the entire project lifecycle, assist in translating a customers technical concept ...

take ownership of the technical development of bespoke systems from concept through to delivery. This role offers exposure to the complete engineering lifecycle, including requirements capture, design, verification, validation, integration, testing and customer acceptance. This position would suit an engineer who enjoys solving complex technical challenges, engaging directly … mechanical and systems engineering disciplines. Key Responsibilities Lead technical activities throughout the full project lifecycle from concept development through to system delivery. Define system requirements and technical solutions through direct engagement with customers, project teams and engineering specialists. Support technical proposals, project planning, engineering estimates and resource planning activities. ...

full project lifecycle—from tender handover and contract award through to completion and final account. The role will also support the effective administration of customer and supplier contracts, including valuations, applications for payment, contractual notices, variations, compensation events and change control.Working RelationshipsThe Quantity Surveyor will develop effective working relationships … Project Managers, Finance and senior management. • Work with project teams to identify opportunities to improve margin and overall commercial performance.Contract Administration/Commerical • Review customer contracts and purchase orders to identify key commercial obligations, risks and opportunities. • Support the administration of contracts (NEC type) in accordance with the relevant ...

with businesses, charities and organisations across the UK, providing Xerox technology, managed print solutions, software and technical support. The business has a strong existing customer base and receives a good level of warm enquiries and sales opportunities. They are now looking for an experienced Sales Executive who can take … those opportunities, understand the customer's requirements and confidently progress them through to a successful sale. There will also be an element of proactive business development, so this is a varied role for someone who is comfortable working with both warm and cold leads and enjoys the challenge ...

A2IS domain in Crawley. As the PQAM, you will lead the activities within your domain, delivering cost effective, efficient Quality Assurance to meet Customer/partner requirements and Thales business objectives. You will work to ensure that the senior stakeholder assigned is provided with independent support/advice … offer:Opportunity to lead Quality Assurance across one of the portfolios with the A2IS businessMember of the A2IS leadership team, helping achieve customer excellence and driving continuous improvement, governance & assurance across our complex engineering programmesHybrid role based out of the Crawley site (min 3 days per week ...

Solutions Engineering Manager – EMEIA leads the design and delivery of innovative, cost-effective Contract Logistics solutions across the region, supporting new business growth, strategic customer opportunities, and operational excellence. The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation … solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership. Working closely with Commercial, Operations ...

primary technical leader of the bid or project team and as the lead technical interface with the Customer. Key Responsibilities and Tasks: Analyses Customer needs/requirements and assesses Solution architecture and technical choices. Ensures Solution compliance with Customer needs, Product Policy, MTB Strategy & applicable legislation, rules … regulations. Reviews the technical risks and opportunities and the related mitigation plans throughout the bid or project. Ensures best trade-off between Customer requirements & Product Policy consistent with schedule, costs, MTB strategy & risks/opportunities. Checks the production and the maintenance/service aspects of the Solution with ...

levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal. Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. For positions that perform IT responsibilities, use E646, Systems Engr-IT.About the roleWe are seeking to recruit a Systems Engineer, to be based on site at our Ampthill, Bedfordshire offices, in a permanent ...

levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal. Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. For positions that perform IT responsibilities, use E646, Systems Engr-IT.About the roleWe are seeking to recruit a Systems Engineer, to be based on site at our Ampthill, Bedfordshire offices, in a permanent ...