Buckshaw Village, Chorley, Lancashire, England, United Kingdom Hybrid / WFH Options
Newton Blue
We’re working with a leading technology company based in Chorley, in a brand new state-of-the art building, looking to recruit a Customer On-boarding specialist to join their existing small team. It’s a pivotal role, ensuring each customer receives a seamless, professional and positive experience from order placement through to installation and handover. The … role is critical in setting the tone for long-term customer relationships and reinforcing the company’s reputation for excellence. What’s involved: Manage and process all customer orders, ensuring the accurate and timely delivery and installation of hardware and software at customer sites Order and coordinate the delivery of relevant stock and equipment throughout the on … process Proactively coordinate the end-to-end on-boarding process, acting as the main point of contact for customers Schedule and organise engineers, trainers and internal services to meet customerrequirements Maintain clear and consistent communication with customers, taking full ownership of any issues or delays that arise and anticipate customer needs by identifying potential risks or More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
People First
s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customerrequirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where … testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution … projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's More ❯
that contain software and need regular updating. This would require chasing different parts of the organization to provide those parts and then define the proper 3rd party assessment and requirements we would like to see in our suppliers in line with the cyber laws (NIST, ISO 27001 etc) The role of Digital Product Manager - Cyber Security is to manage … the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role’s workstreams/packages are validated by the Industry Director and …/manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable. For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD). Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is More ❯
that contain software and need regular updating. This would require chasing different parts of the organization to provide those parts and then define the proper 3rd party assessment and requirements we would like to see in our suppliers in line with the cyber laws (NIST, ISO 27001 etc) The role of Digital Product Manager - Cyber Security is to manage … the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role’s workstreams/packages are validated by the Industry Director and …/manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable. For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD). Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is More ❯
london (city of london), south east england, united kingdom
Smiths Detection
that contain software and need regular updating. This would require chasing different parts of the organization to provide those parts and then define the proper 3rd party assessment and requirements we would like to see in our suppliers in line with the cyber laws (NIST, ISO 27001 etc) The role of Digital Product Manager - Cyber Security is to manage … the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role’s workstreams/packages are validated by the Industry Director and …/manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable. For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD). Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is More ❯
oscilloscopes, spectrum analysers, network analysers, and signal generators. Document test results, faults, and corrective actions in detailed reports. Maintain the company ethos of "Zero defects - remember why," ensuring all customerrequirements are met. Requirements of the Test Engineer - Electronics & RF (based in Herefordshire): Proven experience in electronics fault finding. Strong understanding of electronic schematics and circuit design. More ❯
and solutions . As a Pre-sales Engineer you will become a vital part of our client’s sales team. You will work closely with customers to understand their requirements and demonstrate how our client’s devices, accessories, and applications can deliver tailored solutions that support their business objectives. Your Role: Effectively communicate the value proposition and technical vision … of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customerrequirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products and contribute to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and private network operators, including More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
Job Title: Customer Architect Location: Plymouth/Hybrid (expectation of 2-days per week in office or on-site with customer) Salary: Starting from £50,000 p.a. (DOE) plus performance bonus Contract Type: Full Time, Permanent (37 hours per week) At Delt Shared Services, we don’t just deliver IT solutions - we partner with our customers to transform … their technology landscapes. The Customer Architect is a pivotal role, bridging the gap between our customers’ ambitions and our technical expertise. This is your opportunity to lead, advocate, and collaborate, helping shape IT strategies and solving complex challenges with clarity and confidence. The Opportunity As a trusted advisor, you’ll work closely with customer IT leaders to understand … strategies. By building strong relationships, you’ll guide them in developing technology roadmaps that align with their objectives and prepare them for the future. Internally, you’ll be the customer’s voice, ensuring we fully understand their infrastructure, applications, and aspirations. Your insights will influence Delt’s own technology roadmap and ensure our solutions deliver real impact. Whether designing More ❯
exeter, south west england, united kingdom Hybrid / WFH Options
Delt Shared Services Ltd
Job Title: Customer Architect Location: Plymouth/Hybrid (expectation of 2-days per week in office or on-site with customer) Salary: Starting from £50,000 p.a. (DOE) plus performance bonus Contract Type: Full Time, Permanent (37 hours per week) At Delt Shared Services, we don’t just deliver IT solutions - we partner with our customers to transform … their technology landscapes. The Customer Architect is a pivotal role, bridging the gap between our customers’ ambitions and our technical expertise. This is your opportunity to lead, advocate, and collaborate, helping shape IT strategies and solving complex challenges with clarity and confidence. The Opportunity As a trusted advisor, you’ll work closely with customer IT leaders to understand … strategies. By building strong relationships, you’ll guide them in developing technology roadmaps that align with their objectives and prepare them for the future. Internally, you’ll be the customer’s voice, ensuring we fully understand their infrastructure, applications, and aspirations. Your insights will influence Delt’s own technology roadmap and ensure our solutions deliver real impact. Whether designing More ❯
methods to develop high integrity products adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures and designs for controls applications essential for the protection and monitoring of nuclear propulsion plant. In addition to design activities, you will be engaged in the integration of … so you can always be at your best - wherever and whenever you work. What you'll be doing : You will follow a process driven Hardware development lifecycle to deliver customerrequirements by: Developing high-level hardware design requirements using DOORS, Architecting Hardware solutions, Defining low level requirements and detailed designs, Designing circuits, selecting components and capturing More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
NTech Consultants LTD and NTech Contracts LTD
Internal Account Manager/Customer Relationship Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-35k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues.Continue to develop incremental opportunities by identifying cross – sell More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
NTech Consultants LTD and NTech Contracts LTD
Internal Account Manager/Customer Relationship Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-35k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues.Continue to develop incremental opportunities by identifying cross – sell More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
NTech Consultants LTD and NTech Contracts LTD
Internal Account Manager/Customer Relationship Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-35k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues.Continue to develop incremental opportunities by identifying cross – sell More ❯
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space. With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams. Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space. With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
KP Law
projects and advise on or define technical specifications aligned to requirements. • To maintain and improve the IT Service Desk function operationally, encourage self-service help and monitor IT training requirements, backed up by technical knowledge which aligns and evolves with KP Law’s growth. • To enhance systems management taking into account cyclical maintenance, planned work and replacement programmes factoring … in change control, customer focus, effective communication, testing, and risk management. • To help create a culture where all IT technical operations are underpinned by best practice, complete and up-to date-documentation, refined processes and defined procedures, underpinned by proactive monitoring and review. • To help manage an Incident Response Plan and form part of the Incident Response Team as … them learn and continually grow their skills in current and emerging technologies. Fostering a positive environment where the team feels supported and motivated in their work, delivering service excellence. • Customer focussed: User and customer needs should be a constant priority, understanding customerrequirements and expectations in order to deliver high-quality IT services that meet those More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
KP Law
projects and advise on or define technical specifications aligned to requirements. • To maintain and improve the IT Service Desk function operationally, encourage self-service help and monitor IT training requirements, backed up by technical knowledge which aligns and evolves with KP Law’s growth. • To enhance systems management taking into account cyclical maintenance, planned work and replacement programmes factoring … in change control, customer focus, effective communication, testing, and risk management. • To help create a culture where all IT technical operations are underpinned by best practice, complete and up-to date-documentation, refined processes and defined procedures, underpinned by proactive monitoring and review. • To help manage an Incident Response Plan and form part of the Incident Response Team as … them learn and continually grow their skills in current and emerging technologies. Fostering a positive environment where the team feels supported and motivated in their work, delivering service excellence. • Customer focussed: User and customer needs should be a constant priority, understanding customerrequirements and expectations in order to deliver high-quality IT services that meet those More ❯
OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Workday Consultant (Senior Associate) in Kainos, you'll work to implement and configure enterprise-scale Workday solutions for our global customer base. You will work closely with team members, as well working independently and confidently to manage your own workload. You'll be able to understand customerrequirements, designing and delivering solutions that are aligned to their needs. MINIMUM (ESSENTIAL) REQUIREMENTS:• Workday Absence Certification, or strong experience within this area.• Very good understanding of Workday products either/or HCM/Financials/Payroll as well as any specialist Capability• Very good customer focus, with experience in a customer-facing, consulting environment. Able to … understand customer needs and build relationships. Able to understand when to escalate issues.• Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. • Good commercial awareness and sound understanding of project and business dynamics • Capable of working within (remote) teams and alongside customers, as well as on your More ❯
enable smooth adoption of software solutions that improve safety and efficiency in complex production environments. You ll combine technical know-how, process-industry awareness, and clear communication to understand customer drivers and requirements, recommend optimal solutions, prepare quotations, and collaborate with sales colleagues to win opportunities. Inside Sales Engineer - What you ll do Support the global sales organisation … in generating and closing opportunities with international customers. Respond to enquiries with accurate product information; map customerrequirements to fit-for-purpose solutions. Deliver persuasive presentations and product demonstrations for sales engagements and marketing activities. Create proposals for the development and deployment of customer-specific software solutions. Translate client needs into clear inputs for Software Development and … in process industries and/or software technologies. Excellent verbal and written communication skills. Self-motivated, results-driven, proactive; comfortable working under time pressure. Strong relationship-building skills across customer organizations and sales channels. Proficient with Microsoft Office (Excel, Word, PowerPoint). Inside Sales Engineer - if this role could appeal please do apply now More ❯
enable smooth adoption of software solutions that improve safety and efficiency in complex production environments. You’ll combine technical know-how, process-industry awareness, and clear communication to understand customer drivers and requirements, recommend optimal solutions, prepare quotations, and collaborate with sales colleagues to win opportunities. Internal Sales Engineer - What you’ll do Support the global sales organisation … in generating and closing opportunities with international customers. Respond to enquiries with accurate product information; map customerrequirements to fit-for-purpose solutions. Deliver persuasive presentations and product demonstrations for sales engagements and marketing activities. Create proposals for the development and deployment of customer-specific software solutions. Translate client needs into clear inputs for Software Development and … in process industries and/or software technologies. Excellent verbal and written communication skills. Self-motivated, results-driven, proactive; comfortable working under time pressure. Strong relationship-building skills across customer organizations and sales channels. Proficient with Microsoft Office (Excel, Word, PowerPoint). Internal Sales Engineer - if this role could appeal please do apply now More ❯
Woking, England, United Kingdom Hybrid / WFH Options
Idox plc
enrich their career path in professional services and client facing project management. The role of an Idox Project Manager is to maximise predictable revenues by planning, executing, and finalising customer delivery projects according to deadlines and budgets. This includes acquiring resources and coordinating the efforts of team members and third-party contractors in order to deliver projects according to … plan. In conjunction with the customer, the Project Manager will agree the project’s scope and objectives, and oversee quality control throughout its life cycle. We are hoping to find a versatile candidate with commercial and Local Authority experience, able to steer through mission critical projects, particularly for Idox Cloud solutions – you’ll be expected to anchor your projects … well as your professional development. Key responsibilities: · Manage the delivery of multiple concurrent projects within a commercially aspirated framework · Devise delivery strategies which maximise project revenues, minimise costs, to customer satisfaction Manage the full project life-cycle · Agree with the customer the scope, deliverables and acceptance criteria for projects · Obtain stakeholder buy in to project plans and programmes More ❯
our software solutions, to improve the safety and efficiency of our customers' production plants. Leveraging your technical expertise, process industry knowledge, and effective communication skills, you will employ a customer-centric approach to comprehensively understand clients' business drivers and requirements. You will recommend optimal solutions, showcase the value of Yokogawa's products, prepare quotations, and collaborate with the global … way. As an Inside Sales Engineer you will: Support the global Yokogawa sales organization to generate and close sales opportunities with global customers Provide product information in response to customer inquiries, matching customerrequirements to proposed solutions Deliver compelling presentations and demonstrations during sales engagements or to support marketing activities Create proposals for the development and deployment … of customer specific software solutions Communicate client needs to the Software Development team Collect competitive intelligence We are looking for a colleague with: Degree level technical qualifications in engineering or software-related subjects Proven 3 years work experience in the sales of process automation or software solutions Solid technical background of process industry or software technologies Excellent communication skills More ❯
Towcester, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Lynx Recruitment Limited
is atechnically hands-on yet strategically involvedposition working across the full product lifecycle from bids to delivery. Key Responsibilities Systems Architecture & Strategy: Systems architecture definition and high-level design Requirements capture, analysis, and management Translate customerrequirements into technical solutions Interface definition and system performance analysis Technical Leadership: Lead and guide multidisciplinary engineering teams Maintain technical vision … across complex projects Support bid processes and customer technical discussions Cross-functional collaboration and stakeholder management Product Development: Work across full development lifecycle System verification and validation activities Technical documentation and specification development Design reviews and technical risk management Essential Requirements 5+ years systems engineering experience(7+ preferred) Strong background insystems architectureandrequirements capture Experience withfull development lifecyclemanagement Ability … totranslate high-level requirements into system architecture Technical leadershipof multidisciplinary teams Someknowledge of RF systemsessential British citizenshipor eligible for UK security clearance (SC) Engineering degree or equivalent experience What We Offer Salary:£60,000 - £65,000 Annual Bonus:3-6% of salary Hybrid Working:3 days onsite in Northamptonshire Holiday:25 days + option to buy 5 additional days More ❯
belfast, antrim, united kingdom Hybrid / WFH Options
Kainos
of the role & responsibilities in the business: As an EDM Consultant, you'll work to implement and configure our exciting Employee Document Management application for Workday for our global customer base, typically leading a workstream. You will work closely with team members, as well working independently and confidently to manage your own workload. You'll be able to understand … customerrequirements, designing and delivering solutions that are aligned to their needs. You'll support more junior members of the team and share your knowledge with them. Minimum (essential) requirements: Very good understanding of Workday products either/or HCM/Financials/Payroll as well as any specialist Capability. Very good customer focus, with experience … in a customer-facing, consulting environment. Able to understand customer needs and build relationships. Able to understand when to escalate issues. Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. Good commercial awareness and sound understanding of project and business dynamics. Consulting skills e.g., presenting, participating More ❯
Sales Engineer, you will report directly to the VP of EMEA & APAC and you will be responsible for new business development across our target markets, focus on growing our customer base for Shield's Communications Compliance suite of solutions. We are looking for someone who is target-driven with strong communication skills and is happy to develop relationships from … Manage prospects and customers through the product evaluation process via POCs and other solution validation exercises. Build relationships and establish technical credibility with key contacts and stakeholders within Shield customer and prospect accounts as well as with Shield partners. Work with internal Product Management, Marketing and other Shield teams to communicate customer and prospect feedback and help craft … the messaging and product responses back to the field Interface with Professional Services and Customer Support as part of the sales process to cover customerrequirements around those topics Prepare, attend, and present at industry trade events and webinars Requirements: Experience And Skills Five or more years' experience in a related, hands-on technical field Knowledge More ❯