IT Support Apprentice
- Hiring Organisation
- QA
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum
largest credit unions in the UK, existing to provide ethical, competitive and fair financial services. Scotwest are looking for a First Line IT Support apprentice to join their team based in Glasgow City Centre. What’s involved? Becoming an expert in the business with regards to: Respond … internal queries and service requests in a timely and professional manner Maintain accurate records of support requests, issues, and resolutions Provide basic troubleshooting support and escalate technical issues as needed Assist with documentation, including user guides, process notes, and system updates Log and track issues with external system ...