London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ITsupport Analyst, M365, AD, Intune, Desktop, 2nd Line IT/Technology support analyst required for a leading finance business based in central London. You will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support and … impacting and prioritised incidents. The successful candidate will be the face of Service Management at the London Tech Zone and a successful communicator of incidents and customer experience between IT and internal customers. You will support office based and home working end users. In addition, the role involves regular interaction with, and management of tickets raised with the … 3rd Party teams that constitute the end-to-end delivery of IT services and support. Engagement via Umbrella Company Only; all taxes & NI deducted at source.Hybrid work - 1-2 days per week on site. General responsibilities: Supporting office-based and home worker technologies 2nd line M365 and Teams support including usability queries Laptop & smartphone setup for new joiners More ❯
IT Infrastructure Support Engineer £40,000 - £50,000 + benefits Full Time/Permanent Leicestershire/office-based with occasional site travel The Role: I am looking for a driven and experienced IT Infrastructure Support Engineer to join a small and close knit internal IT team. This is a newly created role working for a … growing business. This is an office-based role in Leicestershire with occasional site travel (mainly East Midlands). The IT Infrastructure Support Engineer will be joining a team supporting over 500 employees across 45 sites, including a mobile workforce. This role is pivotal in ensuring the reliability, scalability, and security of the IT infrastructure. The responsibilities include … a combination of on-premises SAN and Saas, iPaaS integration technologies, as well as multiple enterprise applications across various platforms. You will be responsible for implementing and maintaining core IT systems, supporting end-users, and contributing to strategic IT projects. This is a hands-on role that requires a strong technical foundation, a collaborative mindset, and a passion More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
1st Line ITSupport Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk Act … as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a More ❯
Employment Type: Permanent
Salary: £27000 - £29000/annum (plus excellent company benefits)
Welwyn Garden City, Hertfordshire, England, United Kingdom
TECHVAULT TALENT LTD
About the Role We are seeking an experienced ITSupport Engineer with current security clearance to join our team. In this role, you’ll provide technical support across a secure environment, ensuring systems, applications, and networks run efficiently and securely. You’ll be responsible for diagnosing and resolving issues, supporting end users, maintaining hardware/software, and … working within strict security protocols. Key Responsibilities Provide 1st and 2nd line support for hardware, software, and network issues. Install, configure, and maintain secure IT systems. Troubleshoot incidents, escalating where necessary to senior engineers or specialist teams. Ensure compliance with security standards and operational procedures. Maintain accurate documentation of incidents, fixes, and system changes. Support system upgrades … patching, and deployments. Requirements Active Security Clearance (must be valid at application stage). Proven experience in an ITsupport role (1st/2nd line). Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with networking principles (TCP/IP, DNS, DHCP, VPN). Experience with Active Directory, user administration, and group policies. Excellent problem More ❯
Are you tech-savvy, curious, and ready to take your first step into the IT world? If you’re someone who loves solving problems, helping people, and wants practical experience with real tech systems this Apprentice ITSupport Technician role is calling your name! Apply Now! Role As an apprentice, you’ll work at a company and … get practical experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards. Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues. Help with the installation … and maintenance of software applications, operating systems, and hardware devices. Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points. Assist with setting up new IT equipment for staff and students, including user accounts and profiles. Help maintain inventory records of IT equipment and software licenses. Assist in the management of user permissions and More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing ITsupport business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an … ITsupport capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on More ❯
Frindsbury, Rochester, Kent, England, United Kingdom
SER (Staffing) Ltd
2nd Line ITSupport Engineer – Rochester - £32,000 + Great Opportunity! Role : 2nd Line ITSupport Engineer Location : Rochester Salary: £28,000 - £32,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Rochester who are looking to expand their team! This position comes as part of their growth plans for … and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Working with the latest technology in More ❯
2nd Line ITSupport Engineer – Canterbury - £32,000 + Great Opportunity! Role : 2nd Line ITSupport Engineer Location : Canterbury Salary : £28,000 - £32,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Canterbury who are looking to expand their team! This position comes as part of their growth plans for … and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Working with the latest technology in More ❯
About the Role We are looking for a Service Desk Analyst to join our IT Services team, providing high-quality first-line support to a wide and varied user base. You will act as the 'customer champion,' ensuring reported difficulties are managed effectively through to resolution, while delivering a professional and customer-focused service. This role requires strong … ITsupport experience, a sound understanding of ITIL practices, and excellent communication skills. You'll be part of a team that plays a critical role in maintaining reliable IT services to staff, patients, and stakeholders. Duties & Responsibilities Act as the primary contact for users, ensuring all incidents and requests are logged, tracked, and resolved in line with … service levels. Develop and maintain strong working relationships with customers and service users. Maintain databases and information flows that support service management, including carrying out audits and producing scheduled/ad hoc reports. Communicate with the customer base regarding downtime, service changes, and incident updates. Resolve user issues promptly, drawing on first principles and previous experience. Shadow colleagues to More ❯
First Line ITSupport (SC) - 11 month contract - Somerset - £150.00 per day Synergize Consulting are now hiring for a First Line ITSupport to work at a leading consultancy client on a contract basis. The successful candidate will work within a dynamic Support team and will provide expertise in resolving technical queries and will also … provide asset management functions to assist with managing the deployment of hardware. Responsibilities include: - Provide first line level support of hardware issues and troubleshooting fixes where required - Managing tickets as they arise, and ensuring appropriate updates and call management to maintain Service levels - Stock management including asset management of kit going in/out - Effective Management of disposals that … and perform hardware repairs of client kit - Locker replenishments where appropriate - Highlight potential issues with service/potential service improvements Experience required: - Previous experience of working in a technical support role, or a break/fix role related to PC's and devices - Hardware knowledge including laptops and desktops - Ability to diagnose, troubleshoot and resolve issues in the most More ❯
Winterley, Sandbach, Cheshire, England, United Kingdom Hybrid / WFH Options
Allegiance Technology
Job Title: ITSupport Engineer Location : Crewe, Cheshire | Hybrid (Remote considered) Salary: £35,000 - £45,000 DOE + Bonus + Benefits We're looking to add an experienced ITSupport Engineer to our team as we continue to grow our technical delivery capability. This is a fantastic opportunity to join a dynamic and forward-thinking IT … a lot of project work which will include field work so you will be expected to travel within this position. This role is key to the design, deployment, and support of modern cloud-first solutions-particularly across Microsoft Azure , Intune , and hybrid infrastructure . You'll work closely with our clients to help shape and deliver their digital transformation … role, ideally in a cloud-first or hybrid infrastructure environment Proven hands-on experience with Azure , Intune , and the Microsoft 365 ecosystem Strong background in networking, virtualisation, and modern IT infrastructure Solid understanding of IaaS, SaaS, and PaaS architectures Ability to evaluate new technologies and bring them into our stack where they add value Excellent communication, documentation, and client More ❯
IT Helpdesk - First Line Support (3-Month Contract) Location: Basingstoke Contract Length: 3 Months Agency Advertised Role We are currently recruiting for a First Line Support Technician to join a busy IT Helpdesk team on a 3-month contract based in Basingstoke . Key Responsibilities: Serve as the first point of contact for IT-related … queries via phone, email, and ticketing system Log, diagnose, and resolve technical issues or escalate to second-line support when necessary Provide support for hardware, software, and basic networking issues Deliver excellent customer service and ensure timely resolution of incidents Requirements: Previous experience in a first-line ITsupport or helpdesk role Strong communication and problem … Office 365, and basic networking principles Ability to work independently and manage multiple tasks effectively What's on Offer: Immediate start Opportunity to gain experience in a fast-paced IT environment Supportive team and structured onboarding Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone More ❯
Winsford Industrial Estate, Winsford, Cheshire, England, United Kingdom
QA
Solutions are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an ITSupport Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. … You will be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide 1st … line internal helpdesk support to all users across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work More ❯
Handle are currently working with a popular entertainment brand, who are looking for an ITSupport Engineer to join them on a permanent basis. The successful candidate will provide expert-level technical support, resolve complex issues, and lead the delivery of IT projects This role is critical in ensuring seamless system integration, continuous service improvement, and … optimal performance across the organisation. Key responsibilities include - Work closely with IT partners and internal departments to implement and enhance technologies Act as the escalation point for technical queries from Level 1 and Level 2 engineers. Coordinate and communicate effectively during high-risk, business-critical P1 outages or security incidents Perform proactive tasks such as firmware upgrades, process development … project delivery, and recurring infrastructure checks Collaborate with team members to drive continuous service improvement and innovation Provide technical support for theatre operations, including corporate devices, network, Wi-Fi, and payment systems Conduct regular maintenance and updates on laptops and desktops to ensure performance and security Candidate requirements - Solid understanding of networking concepts: TCP/IP, VLANs, firewalls, and More ❯
IT Network Support Analyst Please note: This is a part time 3 day per week day rate contract for a 6 month duration. All 3 days will be required on site per week. My client are currently looking for an IT Network Support Analyst to join the team to provide support and troubleshooting of network … services whilst also coordinating with an external MSP for more complex queries. Key Responsibilities: - Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network … issues. - Manage network access and provisioning processes for new and existing tenants. - Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. - Identifying network performance, escalating issues as needed. - Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. - Manage the working relationship with maintainers to More ❯
IT Network Support Analyst Please note: This is a part time 3 day per week day rate contract for a 6 month duration. All 3 days will be required on site per week. My client are currently looking for an IT Network Support Analyst to join the team to provide support and troubleshooting of network … services whilst also coordinating with an external MSP for more complex queries. Key Responsibilities: - Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network … issues. - Manage network access and provisioning processes for new and existing tenants. - Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. - Identifying network performance, escalating issues as needed. - Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. - Manage the working relationship with maintainers to More ❯
IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT .00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line ITSupport role. This positions is a Contract/… will last up to 6 months. What you'll need to succeed The Hiring Managers are looking for bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT … background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team. What you'll get in return The Day Rate will be between .00 & an initial 3 to 6 Month Contract. The working pattern is Hybrid after More ❯
Are you looking for a new exciting opportunity working as an ITSupport Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications … Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing ITsupport Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line ITSupport role. This positions is a Contract … will last up to 6 months. What you'll need to succeed The Hiring Managers are looking for bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT … background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team. What you'll get in return The Day Rate will be between £110.00 - £120.00 & an initial 3 to 6 Month Contract. The working pattern is Hybrid More ❯
A fantastic opportunity has become available for an ITsupport trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK. An exciting and varied role. Role Key Duties: The … first point of contact for ITsupport related queries from the various sites Take ownership of user problems and be pro-active when dealing with issues Troubleshoot and assist users face-to-face, by phone, be email or remote access Maintaining inventories of IT equipment including mobile phones Carry out necessary support and monitoring activities such … as anti-virus scanning and backups to help maintain an efficient and robust infrastructure Person Specification: GCSES maths and English 4/C or above Studied IT previously but not essential Willingness to learn Adaptable UK driving license or lives locally Training Level 3 Information Communication Technician Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time More ❯
French Resources has been selected to work with Momentum, partner of Eurostar, to recruit an IT Help Desk Support Engineer, ideally French speaking. Our client is looking for a proactive and personable French speaking IT Desk Support Engineer with previous experience in IT Help Desk Support to join their dynamic team. This role supports … the IT needs of their UK and European operations, ensuring that all systems are functional, secure, and optimised for performance. You will be the go-to person for technical issues, offering first- and second-line support both remotely and in person. ROLE of the IT Help Desk Support Engineer: Providing first and second-line technical support for hardware, software, network, and system issues. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customer service and a "can-do" attitude. Acting as the IT representative across all bases UK/FR/BE/NL - primarily based in the UK Travelling to and supporting four operational sites across mainland Europe (approx. once More ❯
2nd Line ITSupport Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. … This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers … clear opportunities to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and More ❯
An outstanding opportunity to join a small but growing Bank as their Senior ITSupport Engineer. This is a hands-on role where you'll be the go-to person for ITsupport, with clear scope to progress into cyber and security down the line. What you'll do Provide 2nd/3rd Line SupportMore ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
IT Helpdesk Technician We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. So, we are looking … for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What's in it for you: 1st Line - £27-30k DOE/2nd Line - upto £40k DOE … Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount What you need: Experience in IT - through work, study of personal projects 1-2 years' experience in an ITsupport role or relevant educational background A proactive, organised approach to problem-solving Full More ❯