An established organisation in Bournemouth is seeking a proactive and technically skilled Senior ITSupport Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and … contributing to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reed Technology
Our global client has tasked us with finding them an experienced ITSupport Engineer to join the team on a contract basis. Further details as follows: Role: ITSupport Engineer (Systems, Service Desk) Day rate: £210 inside ir35 Location: Hull - 5 days a week onsite Duration: 3 months Start: Monday 3rd November Skills: You will be … installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users, documenting procedures and best practices, and collaborating with other IT professionals. You should also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should More ❯
Barnsley, South Yorkshire, England, United Kingdom
Get Recruited (UK) Ltd
ITSUPPORT TECHNICIAN BARNSLEY - OFFICE BASED UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT THE OPPORTUNITY: This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career. You'll work closely with an experienced Network Operator who will provide hands … on mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities. THE ROLE: Support and maintain IT network and physical servers, helping the company transition to cloud systems. Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues. Monitor and resolve system issues to ensure smooth day-to-day … operations, including monitoring systems. Assist with updates, projects, and system improvements to enhance IT services. Follow organisational processes, document work, and approach problems with accountability and a willingness to learn. THE PERSON: Must have a genuine interest in IT and technology, with enthusiasm to learn and grow. Recent graduates or those newly qualified in IT or computing. More ❯
IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Altrincham, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st/2nd line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring More ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Altrincham, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st/2nd line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
Huddersfield, West Yorkshire, England, United Kingdom
Partnerscale
ITSupport Engineer – Microsoft 365, Azure, Cloud Huddersfield (onsite) A busy IT team are looking for a 1st/2nd Line Support Engineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and infrastructure projects. You’ll be working in a fast-paced in-house … Active Directory and Group Policy will also feature regularly, and upcoming projects will give you the chance to get hands-on with Entra ID. The role would suit an IT enthusiast who enjoys solving problems, delivering results and providing excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems … but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across DNS, IP, LAN/WAN and switches Install, upgrade and maintain software and hardware Contribute to IT projects including migrations and new More ❯
IT EngineerNorwich (5 Days on site) Salary: £27,500 – £39,000 (DOE) REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT … across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain computer systems and networks Provide face-to-face and remote support to users Diagnose and resolve hardware/software faults Replace components and support application rollouts Set up user accounts and manage password issues Respond to call-outs within … relevant reports Build strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in ITsupport Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP More ❯
IT Engineer Norwich (5 Days on site) Salary: £27,500 - £39,000 (DOE) REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of … IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain computer systems and networks Provide face-to-face and remote support to users Diagnose and resolve hardware/software faults Replace components and support application rollouts Set up user accounts and manage password issues Respond to … relevant reports Build strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in ITsupport Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupport Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm … for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual More ❯
Ringwood, Hampshire, England, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupport Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm … for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual More ❯
action without sacrificing personal data. To be a part of this next phase of digital advertising that prioritizes data privacy, please visit Overview GumGum is looking for a dynamic ITSupport Engineer to primarily support our EMEA teams. Reporting directly to the Sr. Director of IT & Security based in our corporate US office. This role, working … supporting our other Global offices, will ensure all GumGummers are provided with the tools/applications to be productive and successful. You are the first point of contact for IT related questions in your region with the primary task of troubleshooting and resolving endpoint, application, and access issues for both in-office and remote employees, including technical support …/Off-boarding Provision equipment and system access for new hires (onboarding) Conduct in person, and remote weekly New Hire Orientation trainings Educate employees on understanding and using internal IT systems Manage the logistics of Retrieving equipment in EMEA and revoke access for exiting employees (off-boarding) Manage IT Help Desk Act as the primary point of contact More ❯
B90, Illshaw Heath, Solihull, West Midlands (County), United Kingdom
BAM UK & Ireland
Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to … grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a full time position offering h ybrid working with 3 days per week based at our regional … office in Solihull . You will be required to support our projects in the Midlands region including eastern regions of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customer service to deliver this support to our business. • Create, log, update More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to … grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a 6 month fixed term contract. This is full time position offering hybrid working with 3 days … per week based at our Breakspear regional office in Hemel Hempstead and will require travel to support our projects within the South East region of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customer service to deliver this support to More ❯
Bury St. Edmunds, Suffolk, England, United Kingdom
Cooper Lomaz Recruitment
IT Application Support Specialist (ERP/MRP Support) Cooper Lomaz are currently working with a growing organisation in the Engineering/FMCG industry based in Bury St Edmunds who are recruiting for an experience Application Support Specialist/IT Manager to take ownership of ERP/MRP Support. Within this new role you will be … supporting enterprise resource planning software that is integrated to various areas of the business. Applicants will have proven experience supporting as well as acting as a “super user” offering support and training across the business, whilst managing continuous improvement. Key skills will include: Experience of day-to-day 1st to 2nd line support ERP/MRP experience Experience … within a Manufacturing/Engineering/FMCG environment is preferred Project Management abilities SQL knowledge Hands on approach to day to day technical support Ability to work alone as well as with a team Ability to learn new applications swiftly Apply now for full details More ❯
ITSupport Technician needed in Lewes Paying £15.59 per hr ref 6732 Full time hours n a temporarybasis Key Responsibilities: Provide first and second-line technical support via phone, email, and in person. Log, manage, and resolve incidents and service requests using the Service Desk system. Troubleshoot hardware and software issues across desktops, laptops, mobile devices, and … peripherals. Install, configure, and maintain IT equipment and applications. Escalate complex issues to senior technicians or third-line support when necessary. Maintain accurate documentation of support activities and solutions. Deliver excellent customer service and communicate effectively with users of all technical levels. Support onboarding and offboarding processes, including account setup and equipment provisioning. Assist with system More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT System Support Analyst Permanent Location: Home/Gloucester Salary: £34,000 - £36,000 (+ excellent benefits, flexible hours) We are looking to recruit an IT System Support Analyst for a technology driven public sector organisation based in Gloucester. The System Support Analyst will provide 2nd line technical support across a diverse IT … client's office in Gloucester. My client can offer flexible working arrangements. You'll work 37 hours per week, with core hours of 10am-3pm (Monday to Friday) to support collaboration. The remaining hours can be worked flexibly to suit your schedule - for example, you could start earlier and finish at 3pm, or start later and finish later. Key … Responsibilities Deliver 2nd line support in a professional, customer-focused manner, meeting agreed SLAs. Manage and resolve escalated tickets, keeping stakeholders informed throughout. Support system changes, migrations, and upgrades, including testing and controlled releases. Deploy approved hardware and software securely across the organisation. Maintain accurate asset information and create clear technical documentation. Essential Skills & Experience Proven experience in More ❯
About Aspire At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand Our mission: To deliver technology like no other About the role Do you … have a natural passion for IT and want to start your career with an award-winning, managed services company looking after a range of clients up and down the country? This is an excellent opportunity for an apprentice to join the Service Desk team and to undertake a Level 3 ITSupport Technician Apprenticeship. We're looking … for enthusiastic apprentices with an appetite for IT and a positive attitude to be based at our office in London. We're looking for someone who is looking to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
3rd Line ITSupport £35,000 - £45,000 Sheffield We are looking for an experienced third line support analyst to come in and hit the ground running with our client who are the leading manufacturing/engineering organisation. The successful candidate will provide support to an extensive system catalogue across a widespread site operating at a … 3rd line level. Role Overview: Play a key part in the smooth running of the IT infrastructure from network to server stack. Managing physical IT environment, i.e. servers, network switches, etc. Participating in project work, including development of new services, Continual Service Improvement projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and More ❯
Job Title: I.T Support Location: Cwmbran NP44 Reports to: I.T Manager Salary: 28,000 Role Purpose The ITSupport role is essential for communication, problem-solving, and maintaining line-of-business applications and security across the organisation. The role requires effective interaction through voice, face-to-face, and messaging, with the ability to learn on the job … and escalate issues when needed. You will be empowered to suggest, plan and implement changes to support the growth of the business. Key Responsibilities Maintain security standards and enforce best practices. Understand the impact of user issues and propose actions to resolve them. Escalate unresolved issues to external resources, coordinating between users and those resources. Manage and update IT … actions. Ensure systems conform to policies and prepare audit readiness materials. Skills and Experience Experience managing Microsoft 365 Suite and Azure environments. Strong understanding of cybersecurity and end-user support experience. Able to manage multiple support tasks and projects. Excellent written and verbal communication skills. Analytical, problem-solving, and decision-making skills. Minimum 2 years' experience in ITMore ❯
Cwmbran, Torfaen, Llantarnam, Gwent, United Kingdom
Brook Street
Job Title: I.T Support Location: Cwmbran NP44 Reports to: I.T Manager Salary: £28,000 Role Purpose The ITSupport role is essential for communication, problem-solving, and maintaining line-of-business applications and security across the organisation. The role requires effective interaction through voice, face-to-face, and messaging, with the ability to learn on the job … and escalate issues when needed. You will be empowered to suggest, plan and implement changes to support the growth of the business. Key Responsibilities Maintain security standards and enforce best practices. Understand the impact of user issues and propose actions to resolve them. Escalate unresolved issues to external resources, coordinating between users and those resources. Manage and update IT … actions. Ensure systems conform to policies and prepare audit readiness materials. Skills and Experience Experience managing Microsoft 365 Suite and Azure environments. Strong understanding of cybersecurity and end-user support experience. Able to manage multiple support tasks and projects. Excellent written and verbal communication skills. Analytical, problem-solving, and decision-making skills. Minimum 2 years' experience in ITMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SME Graduate Employment Ltd
Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they … may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You’ll be speaking with the customer to establish … PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate ITsupport analyst. You’ll More ❯
2013 Mill Lane, Wingerworth, Chesterfield, England
Rykneld Homes Ltd
Respond to ITsupport requests via email, phone, or ticketing system in a timely and professional manner. Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, and peripherals. Role To support the team in delivering IT services that meet the needs of both internal and external customers, in line with the company’s requirements. To … support the helpdesk service for all users and maintain accurate records of issues and resolutions in the helpdesk system. To work towards diagnosing and solving technical problems with Rykneld Homes hardware and software, as necessary or, if required, refer to external service providers. Assist Rykneld Homes employees with fault-An apprenticeship allows you to earn a wage, gain valuable … work experience and industry-specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group. finding relating to their allocated IT equipment and with their understanding of Company hardware and software. To work collaboratively with team members to test system releases, upgrades, and patches. More ❯
Hereford, Herefordshire, England, United Kingdom Hybrid / WFH Options
QA
SPS: Special Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in 2025, strengthening its … position as a trusted provider of integrated risk and crisis management solutions. Overview: You will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation … core professional and technical skills. The apprentice will work closely with the Tech Ops Manager and the global Tech Ops team to provide effective first-line and second-line support, develop an understanding of company systems, and contribute to the continual improvement of IT services. Responsibilities: Provide Tier 1 and supervised Tier 2 IT systems supportMore ❯
Join a leading educational organisation in Bournemouth, providing vital ITsupport across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Job Responsibilities Deliver 1st & 2nd line technical support to staff and students, ensuring minimal disruption to learning. Diagnose and resolve hardware, software, and network issues efficiently. Escalate complex technical … incidents where necessary and follow up to resolution. Maintain and update IT systems, documentation, and asset records. Support projects, upgrades, and routine maintenance across the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office 365, and network More ❯
Are you tech-savvy with a passion for problem-solving and great communication skills? Do you want to kickstart your IT career in a dynamic, supportive environment? If so, apply now to be considered! About the Role As a 1st Line Support Engineer, you’ll be the first point of contact for our clients, providing essential technical assistance … and ensuring prompt, effective service. You’ll triage and resolve issues within your scope, escalating complex problems to our 2nd and 3rd Line Support teams when needed. Key Responsibilities • Provide first-line technical support, logging and categorising incidents and service requests • Troubleshoot and resolve issues, escalating where appropriate • Manage incidents from ticket creation to resolution, ensuring clear communication … throughout • Coordinate with external vendors for on-site support when required • Ensure incidents are resolved within agreed timeframes • Contribute to continuous improvement by providing feedback on Service Desk operations What We’re Looking For • Experience in a Customer Service, Helpdesk, or Service Desk role • Strong understanding of IT systems and troubleshooting techniques • Familiarity with Microsoft Office and ITMore ❯