Rowley Regis, West Midlands, England, United Kingdom
QA
innovative storage and asset management solutions to organisations across sectors including emergency services, education, retail, logistics and beyond.We are offering an exciting opportunity for a motivated and detail-oriented ITSupport Apprentice to join our growing technical team. This role is ideal for someone looking to start a career in IT and data, with hands-on experience … in both software and hardware environments. Overview: As an apprentice, you will gain practical experience in ITsupport, data handling, and software testing. You’ll assist in configuring smart locker systems, supporting internal users, and helping to ensure our software is reliable and well-documented. You’ll also learn how to work with data using tools like Microsoft … recognised Level 3 qualification. Responsibilities: Assist in setting up smart locker systems, including PCs, touchscreens, and network devices. Help install and configure iLockerz software under supervision. Provide basic technical support to internal users and customers. Maintain asset records and assist with remote support tasks. Learn to carry out manual testing of software and document findings. Support the More ❯
2 The Boulevard Blackmoor Lane, Croxley Business Park, Watford, England
STORM TECHNOLOGIES LIMITED
As an apprentice, you will be part of our busy service desk. You will respond to IT incidents via our ticketing system working with colleagues to ensure tickets are completed within the customers agreed SLA’s. Role The company require a proactive IT Technician with an aptitude for communication and interest in Microsoft infrastructure technologies such as Windows. … skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible chance at starting your professional career in the industry. As an IT Service Desk Apprentice your main roles and responsibilities will include: 1st line support Logging calls for customers Hardware builds and upgrades Hardware and Software troubleshooting Active Directory administration … 00. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 1st August 2025 Start Date Friday, 8th August 2025 Desired Skills Communication skills IT skills Customer care skills Team working Qualifications English GCSE, grade C/4 (Desired) IT or Digital Related Qualification GCSE, grade C/4 (Desired) Maths GCSE, grade C/ More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
IT SERVICE DESK - 1ST LINE3 - MONTH CONTRACT YORK BASED - HYBRID WORKING DAY RATE - £120 (UMB RATE) Your new role The 1st Line IT Service Desk Analysts will be the first point of contact for our client's users and will be responsible for accurately logging incidents and attemptingFirst time resolution where possible of IT issues. What you … ll need to succeed Experience in a similar IT service desk environment would be preferred and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role.As this is very much a customer-facing role More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
IT SERVICE DESK - 1ST LINE3 - MONTH CONTRACT YORK BASED - HYBRID WORKING DAY RATE - £120 (UMB RATE) Your new role The 1st Line IT Service Desk Analysts will be the first point of contact for our client's users and will be responsible for accurately logging incidents and attempting First time resolution where possible of IT issues. What … you'll need to succeed Experience in a similar IT service desk environment would be preferred and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer More ❯
or just a better sense of belonging, we believe we've created a culture in which everyone can succeed, no matter how you got here. The Position Joining our IT Operations team, you'll be on the front line alerting our technology teams to incidents, outages and ongoing issues, and supporting future risk mitigation. Each day is different, and … as the company continues to scale, our IT Operations team needs to adapt, which you can get involved with! Working with a variety of technical teams, you will conduct system analysis of operational issues to include automation, troubleshooting, and problem solving. You'll be charged with monitoring the production environments, ensuring proactive management of events, active vendor management and … role has a shift pattern of Monday to Friday 0600 - 1400, at least three times per week. Some of your day-to-day responsibilities will include: Proactive monitoring and support of the production environmentsto reduce the potential for errors Act promptly on alarms, service degradation and outages, and act as a focal point for outages until restoration Maintain a More ❯
IT Training and Process Support Analyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best … practice. Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise … with the wider IT and firm wide teams Experience in the roll out of new technology and processes Familiarity with legal software Highly organised Able to provide proactive solutions This is an exciting opportunity to join a highly regarded Law Firm in North Yorkshire. With offices in York and the surrounding areas, there will be an element of travel More ❯
ITSupport Technician Derbyshire Permanent to £30,000 (DOE) ITSupport Technician needed for a permanent position in Derbyshire (approx. 10 miles north of Derby ). A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an ITSupport Team Leader … A chance to join an established and growing business with a proven track record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line ITSupport teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software/hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small ITMore ❯
ITSupport Engineer {Management Software} Poole - Hybrid £25,000 - £30,000 + Bonus + Internal Training + Progression + Hybrid Are you an ITSupport Engineer looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS? You will receive specialist … grow your career in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a Junior ITSupport Engineer to work in an experienced … team in a company that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful ITSupport will have a varied role from providing technical support to customer to presales support. This role would suit a Junior ITSupport Engineer looking for a varied, client facing role where More ❯
Overview Highly successful private school, with an outstanding educational record, require experienced ITSupport Engineer for a key position working within beautiful school grounds in Chertsey Surrey. About the role The ITSupport Engineer will work within a small friendly team assisting staff and pupils with a variety of ITSupport problems and to … ensure all IT hardware and software utilsed by teachers, pupils and office staff remain fully functional at all times. Key duties include: Providing 2nd and 3rd line support for a variety of computing devices including IPAD, Apple Mac, Windows computers and printers Maintaining different IT Networks within the school Regularly providing maintenance to existing hardware and school … computer systems Installing and configuring new IT software and software upgrades Maintaining the school IT manual and writing reports on the status of all software and hardware Carrying out diagnostics tests on malfunctioning hardware or software Executing security checks on all systems Managing all phases of assigned IT projects and assisting other staff with projects as required More ❯
Graduate ITSupport Engineer {Management Software} Poole - Hybrid £25,000 + Bonus + Internal Training + Progression + Hybrid Are you a recent Graduate with an IT related degree looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS, who will … grow your career in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a recent IT Graduate looking to work in an experienced team … in a company that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful Graduate ITSupport Engineer will have a varied role from providing technical support to presales support. This role would suit a recent Graduate looking for a varied, client facing role where you can work on a More ❯
Onsite Level 2 ITsupport for users in hardware and software issues. Contact us directly with any questions about this open position. Previous experience in a regulated environment is desirable but not essential. Experience resolving problems directly with users. Strong customer service skills. Comfortable with various deskside technologies. The role may require enhanced referencing or vetting due to … its nature. As part of a dedicated support team, you will work onsite to provide support for Lab-based IT within our client's pharmaceutical facilities. You will be supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, addressing each with empathy, pragmatism, and a focus on customer service-aiming … to resolve issues satisfactorily and leave users satisfied. Join Us Hemmersbach provides IT infrastructure services in over 190 countries with 50 subsidiaries. We serve leading companies in the IT industry. We go the extra mile, not only satisfying our customers but also contributing to social causes: 20% of profits support Hemmersbach Rhino Force and Hemmersbach Kids' Family. More ❯
ITSupport Trainee/Apprentice required to work onsite Monday - Friday 5 days a week (required to work 1 Saturday in 3 and then 1 Saturday in 4 weekends). My client is based in Thatcham, as this is a very rural area, you will need to have your own transport (ESSENTIAL). Please note my client will … Tier 2 General Visa's too as after expiry date you will need sponsoring. Job responsibilities: Full training will be provided, once trained up you will be expected to support the following: Responsible for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service … desk in support of all client's areas. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: You must have a passion for IT Show willingness to learn new skills, keen & enthusiastic Want to understand ITIL More ❯
Sunbury-on-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
IT Applications Support Engineer Our client is looking for an experienced IT Application Support Engineer to join their Infrastructure team on a contract basis starting ASAP. Ideally you will be available immediately as this is an urgent requirement. The role will be Hybrid working and has been scoped inside IR35. Key experience Solid track record in … supporting IT Applications Working with Contract Management Systems, Finance systems and Point of sales systems Working in conjunction with 3rd Party providers to ensure smooth running of systems Delivery of key areas of internal changes such as online documents, workflows & products Troubleshoot issues in order to identify the root cause in order to provide a solution Review and improve … existing application support processes and ensure that documentation is kept updated Ensuring any new or updated services are transitioned into support and fully accepted in support guides, both user/admin support), escalations paths, etc Strong verbal and written communication skills Good organisation skills Due to the volume of applications received for positions, it will More ❯
Senior Site ITSupport Engineer required for an ongoing contract role, working on behalf of our client, a global oil & gas/energy engineering contractor. This role is to provide ITsupport on site for a major new energy project based in North Wales. As a Senior Site ITSupport Engineer you will join … their team during the construction phase. As Level 2, you will manage and support the implementation of the IT infrastructure to be used by the employees who will come in the next months, including handling and solving helpdesk tickets. After this phase you will manage the updates and coordinate & supervise the helpdesk activities. Responsibilities : Follow and supervise the … installation of IT equipment with the vendors to make the domain network and servers available Support the intervention of external providers for the domain network installation and configuration of any other IT items (WI-FI AP, switches, printers) Identify software and hardware problems and run diagnostic programs or use test equipment to locate source of problems Maintain More ❯
South West London, London, England, United Kingdom
Love Success Recruitment
ITSupport Engineer - Onsite | 5-Week Contract | £170-£180/day + Holiday Pay Location: St James's, London SW1Y Duration: July 21 - August 26 (ASAP Start) Schedule: 5 days per week, office-based A leading organisation is seeking an experienced ITSupport Engineer for a 5-week onsite contract. The role combines day-to-day … service desk responsibilities with high-level VIP support. The ideal candidate will be confident working in a fast-paced, professional environment, supporting senior executives and maintaining critical IT systems. Key Responsibilities: Service Desk Support: Manage incidents and service requests from creation to resolution Prioritise, assign, and escalate tickets in line with SLAs Collaborate with 1st Line and backend … support teams for troubleshooting Communicate clear, user-friendly updates to end-users Accurately log all calls and issues in the service management system Use knowledge bases to support a wide range of applications and services VIP and Desk-Side Support: Provide onsite and remote support to executives and senior stakeholders Support approx. 50 users at More ❯
Job Title: OT/ITSupport Engineer Duration: 12+ Month Contract Location: Bristol/Bath Day Rate: Competitive - Outside IR35 Overview: Chapman Tate is seeking a Shopfloor OT/ITSupport Engineer to join a growing team supporting manufacturing-critical applications and infrastructure in a highly complex and demanding production environment. This long-term contract role … will see you providing support for operational technology (OT), IT systems, and production line equipment within a high-availability shopfloor setting. The role is 100% onsite in Bristol, offered outside IR35, and will start from 1st September 2025. Key Responsibilities: Provide day-to-day monitoring and resolution of incidents, with a preference for experience using ServiceNow. Work closely … with both IT and business users to resolve functional issues. Triage and escalate issues across cross-functional teams to ensure timely resolution. Maintain service management standards, including Incident, Problem, Change, and Capacity management. Adhere to defined SLA agreements, shift rotations, and delivery models. Collaborate with SMEs and other stakeholders to ensure a high standard of service continuity. Maintain effective More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line ITSupport Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday + the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages … This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line ITsupport role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably More ❯
Junior ITSupport Technician & PHP Software Developer Maidstone £25k - £27k Support today. Develop tomorrow. Your path into software starts here. Are you looking for a hands-on role that lets you build real-world experience in both ITsupport and software development? Do you want to be a developer and need the right company to … help you get there? Can you troubleshoot a PC, but dream of building the software behind it? We are recruiting for a Junior ITSupport Technician & PHP Software Developer role with a company that truly understands how to nurture future developers. This is not just an ITsupport job. Its an opportunity for someone with … software projects, and build the skills needed to move into a junior developer role over time. About the Role You will split your time between providing day-to-day ITsupport to staff and working with the internal development team on web-based tools and platforms. You will gain hands-on experience in PHP , Laravel , and modern software More ❯
IT Technical Support Our client is looking for an experienced Technical Support Engineer to join their fast-growing team – They are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. Key Skills required For this role you will need MUST have experience of SQL, UNIX (Preferably Linux) and JavaScript … These are all essential for the role. In terms of the JavaScript experience you only need to be able to read and understand it – You do not need to be proficient in coding with JavaScript. Additional job details Work on and resolve technical issues reported by internal and external customers. Maintain impeccable case hygiene and customer-related files and … records. Customer Advocate providing support to users/administrators of our platform. Experience assessing, troubleshooting, resolving, and providing root cause analysis for Product issues related to upgrades, cloning, tables, reporting, performance analytics etc. Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. A team player attitude to work efficiently in a More ❯
Leominster, HR6 0QB £28k to £31k plus comprehensive benefits package Essential Criteria Previous experience working in a similar position Customer focussed approach to providing technical support Significant experience working with IT hardware and software systems Knowledge of Microsoft Windows & Office 365 Tallis Amos Group are in growth and as we expand, we need help to support internal … customers in all areas of the business. We are looking to hire an ITsupport specialist to provide technical expertise related to computer & phone systems, hardware, software and networks in our dealership. Key Responsibilities: Diagnosing and resolving technical problems for users Setting up new hardware and software, configuring systems, and ensuring proper functionality. Performing routine maintenance on hardware … privacy of networks and computer systems, including user authorization and firewall management. Effectively communicating technical information to users with varying levels of technical expertise. Working in partnership with the IT managed service provider In return for this TAG offer you an excellent pay and comprehensive benefits package with overtime and incentive structure, pension scheme, generous holiday allowance of More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum Plus benefits package
the chance to develop your technical capability in a regulated, high-trust environment. This isn’t a narrow helpdesk role. You’ll work across both 1st and 2nd line support, acting as the go-to person for staff and advisers across the business. You’ll be hands-on with systems, assets, updates, monitoring tools, third-party platforms and more. … It’s varied, interesting, and gives you a clear pathway to grow. You’ll do: Support internal staff and external advisers with 1st and 2nd line technical issues Own and resolve support tickets across hardware, software, and systems Ensure assets are configured, maintained, and backed up properly Apply updates, manage monitoring tools, and stay on top of … system health Liaise with 3rd party vendors to help resolve issues quickly and professionally Keep support documentation up to date and feed into service improvement You’ll bring: At least 1 year of experience in a 1st line or 2nd line role (helpdesk environment) A good understanding of Microsoft systems (Windows, Active Directory, O365) Exposure to monitoring tools and More ❯
Unit 8 and 9 Seaton Business Park, Off of William Prance Road, Plymouth, England
ACRONYMS LTD
An ITSupport Technician Apprentice (Level 3) is required. You will be based in Plymouth, working for a local established ITSupport company. Duties include: Providing 1st Line technical assistance to a range of businesses of different sizes and industries, building and repairing hardware, and answering calls and email tickets received. Role Building and repairing hardware … as laptops or computers Providing 1st Line technical assistance to a range of businesses of different sizes, across different industries Answering phone calls and email tickets to provide technical support Training Information Communications Technician Level 3 Standard, CompTIA A+ 1101 & 1102, CompTIA Cloud Essentials+, ITIL v4 Foundation Based in Plymouth office - PSP, Davy Road, PL6 8BX/Primarily remote … Standard Higher Education: Level 4 HTQ qualifications, University Job roles progression within Acronyms: Service Desk - 1st Line Engineer Apprenticeship Standard Information communications technician (level 3) Training Provider BLUE SCREEN IT LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Shift times may vary depending on support needs and requirements of the businesses. Expected Duration 1 Year 5 Months Positions Available More ❯
to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you. We are currently looking for an IT Infra Support to join our team in Crick. This is a permanent role, Monday - Friday (with flexibility around peak periods), with a salary of up to … depending on experience. Tasks and responsibilities: Handle questions and incidents as a support engineer, including on-site hardware problems, making tasks versatile and dynamic. After internal training, manage incidents in our ServiceDesk system, acting as the point of contact for end users and collaborating with the infrastructure and development teams. Share experience regarding new technologies and assist end users … in using these technologies efficiently. Install and configure hardware such as computers, scanners, printers, mobile phones, VoIP telephony, and support software installations, network usage, and time tracking. Manage access rights and user accounts. Monitor and support the Warehouse Management System, configuring it according to operational needs. Contribute proactively to our Lean Six Sigma work methodology. Profile: Bachelor More ❯
IT and AV Support Technician (2nd Line) Department : Digital, Data & Technology Group Salary : Starting from £26,338, rising to £29,959 Closing date : Monday 21 July 2025 About the role This is a great opportunity for you to develop your IT and Audio Visual (AV) career. If you have a background in or a passion for technology … we'd love to hear from you. You'd be joining our small, experienced standard support team in a 2nd line support role working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise. You will work with the team to provide an outstanding … IT and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket management system (TOPdesk). You will play a key part in creating an exceptional IT and AV infrastructure in our world-leading research More ❯
have an exciting opportunity for a technically driven individual who has three or more years experience within a similar role. About the Role Joining our team as an Infrastructure Support Engineer you will need to be flexible both in terms of travel requirements and carrying out work outside of normal office hours as and when required. You will report … into the IT manager who is mainly based at Trescal UK head office in Yateley. This role will require a candidate who can work with autonomy and has the ability and drive to proactively carry out projects on their own with a problem-solving mentality. Benefits Competitive salary Continuous development and training plan 25 days holiday and the option More ❯