IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Altrincham, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st/2nd line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
Huddersfield, West Yorkshire, England, United Kingdom
Partnerscale
ITSupport Engineer – Microsoft 365, Azure, Cloud Huddersfield (onsite) A busy IT team are looking for a 1st/2nd Line Support Engineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and infrastructure projects. You’ll be working in a fast-paced in-house … Active Directory and Group Policy will also feature regularly, and upcoming projects will give you the chance to get hands-on with Entra ID. The role would suit an IT enthusiast who enjoys solving problems, delivering results and providing excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems … but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across DNS, IP, LAN/WAN and switches Install, upgrade and maintain software and hardware Contribute to IT projects including migrations and new More ❯
IT EngineerNorwich (5 Days on site) Salary: £27,500 – £39,000 (DOE) REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT … across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain computer systems and networks Provide face-to-face and remote support to users Diagnose and resolve hardware/software faults Replace components and support application rollouts Set up user accounts and manage password issues Respond to call-outs within … relevant reports Build strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in ITsupport Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP More ❯
IT Engineer Norwich (5 Days on site) Salary: £27,500 - £39,000 (DOE) REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of … IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain computer systems and networks Provide face-to-face and remote support to users Diagnose and resolve hardware/software faults Replace components and support application rollouts Set up user accounts and manage password issues Respond to … relevant reports Build strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in ITsupport Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP More ❯
IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based legal and financial service provider on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will … and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: * Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement * Maintaining and updating incidents and More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupport Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm … for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual More ❯
Ringwood, Hampshire, England, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupport Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm … for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual More ❯
East Sussex, England, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Job Title: ITSupport Engineer – Utilities Client Location: Hybrid/On-site (as required) East Sussex – 2/3 days a week Department: IT Operations/Infrastructure Contract – Inside IR35 Overview We are seeking a skilled ITSupport Engineer to provide technical support, maintenance, and administration across Windows Server and Linux environments for a … leading utilities client. The role involves maintaining the stability, security, and performance of business-critical systems supporting operational technology, smart infrastructure, and enterprise IT services. Key Responsibilities Provide 2nd and 3rd line technical support for Windows Server (2016/2019/2022) and Linux (Ubuntu, Red Hat, CentOS) environments. Monitor, maintain, and troubleshoot server infrastructure, storage, and network … data centres and cloud environments. Manage Active Directory, Group Policy, DNS, DHCP, and file/print services. Perform user account provisioning, permissions management, and incident resolution within defined SLAs. Support and maintain virtualised environments (VMware vSphere/Hyper-V). Conduct system patching, security hardening, and vulnerability remediation. Support deployment and maintenance of monitoring tools (e.g., Nagios, Zabbix More ❯
brighton, south east england, united kingdom Hybrid / WFH Options
Areti Group | B Corp™
Job Title: ITSupport Engineer – Utilities Client Location: Hybrid/On-site (as required) East Sussex – 2/3 days a week Department: IT Operations/Infrastructure Contract – Inside IR35 Overview We are seeking a skilled ITSupport Engineer to provide technical support, maintenance, and administration across Windows Server and Linux environments for a … leading utilities client. The role involves maintaining the stability, security, and performance of business-critical systems supporting operational technology, smart infrastructure, and enterprise IT services. Key Responsibilities Provide 2nd and 3rd line technical support for Windows Server (2016/2019/2022) and Linux (Ubuntu, Red Hat, CentOS) environments. Monitor, maintain, and troubleshoot server infrastructure, storage, and network … data centres and cloud environments. Manage Active Directory, Group Policy, DNS, DHCP, and file/print services. Perform user account provisioning, permissions management, and incident resolution within defined SLAs. Support and maintain virtualised environments (VMware vSphere/Hyper-V). Conduct system patching, security hardening, and vulnerability remediation. Support deployment and maintenance of monitoring tools (e.g., Nagios, Zabbix More ❯
Please note this role requires an immediate starter and you live near East Kilbride** Clean driving licence and access to own vehicle Excellent opportunity for an ITSupport Analyst to join a global manufacturing organisation providing 1st and 2nd line support on an initial 6-month contract - £150 per day (INSIDE IR35). Are you a dynamic … hands-on IT professional who thrives in a fast-paced environment and enjoys variety in your day-to-day work? to join our UK Services division, based in East Kilbride , with occasional travel to another central Scotland site. In this role, you will be a key part of their UK IT Service Desk, supporting over circa 300 users … locally and assisting with remote support for an additional 60 users in Asia. You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: Provide 1st and 2nd line support across desktop, laptop, server, and printer systems Administer Microsoft 365 and More ❯
ITSupport Engineer (Resolver Group) Active Directory/O365/MDM/Networking Rate: £200/day (Inside IR35) Location: London – Onsite, 5 days per week We’re working with a well-regarded government body seeking an experienced ITSupport Engineer to join at the Resolver Group level. You’ll be supporting a broad range of … IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems. What We’re Looking For: Proven experience in technical support roles. Understanding of virtual desktop environments and cloud services. Experience with Mobile Device Management (MDM). Strong troubleshooting and problem-solving skills. Experience managing supportMore ❯
london (city of london), south east england, united kingdom
TRIA
ITSupport Engineer (Resolver Group) Active Directory/O365/MDM/Networking Rate: £200/day (Inside IR35) Location: London – Onsite, 5 days per week We’re working with a well-regarded government body seeking an experienced ITSupport Engineer to join at the Resolver Group level. You’ll be supporting a broad range of … IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems. What We’re Looking For: Proven experience in technical support roles. Understanding of virtual desktop environments and cloud services. Experience with Mobile Device Management (MDM). Strong troubleshooting and problem-solving skills. Experience managing supportMore ❯
ITSupport Engineer (Resolver Group) Active Directory/O365/MDM/Networking Rate: £200/day (Inside IR35) Location: London – Onsite, 5 days per week We’re working with a well-regarded government body seeking an experienced ITSupport Engineer to join at the Resolver Group level. You’ll be supporting a broad range of … IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems. What We’re Looking For: Proven experience in technical support roles. Understanding of virtual desktop environments and cloud services. Experience with Mobile Device Management (MDM). Strong troubleshooting and problem-solving skills. Experience managing supportMore ❯
ITSupport Team Leader Based on-site within London Borough of Newham To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. To be a motivational leader, where decisions are based on individual, team, client and business awareness. Excellent people skills that facilitate a happy team … to create a more knowledgeable, stronger, and more versatile team. Responsible for implementing strategy, delivering standardisation and consistency to all areas of the team for streamlined, valued and effective support to clients. Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided. Be a constant, visible, and approachable member of … matters relating to the clients requirements, to create strong relationships with clients and colleagues. Management of the team and its activities, ensuring they are adequately equipped to deliver the support service. Personal Specification: Minimum experience of 2 years managing a team Friendly, approachable, empathetic and sincere with excellent communication skills Technical knowledge and experience of IT and ITMore ❯
ITSupport Team Leader Based on-site within London Borough of Newham To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. To be a motivational leader, where decisions are based on individual, team, client and business awareness. Excellent people skills that facilitate a happy team … to create a more knowledgeable, stronger, and more versatile team. Responsible for implementing strategy, delivering standardisation and consistency to all areas of the team for streamlined, valued and effective support to clients. Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided. Be a constant, visible, and approachable member of … relating to the client’s requirements, to create strong relationships with clients and colleagues. Management of the team and its activities, ensuring they are adequately equipped to deliver the support service. Personal Specification: Minimum experience of 2 years managing a team Friendly, approachable, empathetic and sincere with excellent communication skills Technical knowledge and experience of IT and ITMore ❯
B90, Illshaw Heath, Solihull, West Midlands (County), United Kingdom
BAM UK & Ireland
Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to … grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a full time position offering h ybrid working with 3 days per week based at our regional … office in Solihull . You will be required to support our projects in the Midlands region including eastern regions of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customer service to deliver this support to our business. • Create, log, update More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to … grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a 6 month fixed term contract. This is full time position offering hybrid working with 3 days … per week based at our Breakspear regional office in Hemel Hempstead and will require travel to support our projects within the South East region of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customer service to deliver this support to More ❯
Bury St. Edmunds, Suffolk, England, United Kingdom
Cooper Lomaz Recruitment
IT Application Support Specialist (ERP/MRP Support) Cooper Lomaz are currently working with a growing organisation in the Engineering/FMCG industry based in Bury St Edmunds who are recruiting for an experience Application Support Specialist/IT Manager to take ownership of ERP/MRP Support. Within this new role you will be … supporting enterprise resource planning software that is integrated to various areas of the business. Applicants will have proven experience supporting as well as acting as a “super user” offering support and training across the business, whilst managing continuous improvement. Key skills will include: Experience of day-to-day 1st to 2nd line support ERP/MRP experience Experience … within a Manufacturing/Engineering/FMCG environment is preferred Project Management abilities SQL knowledge Hands on approach to day to day technical support Ability to work alone as well as with a team Ability to learn new applications swiftly Apply now for full details More ❯
ITSupport Technician needed in Lewes Paying £15.59 per hr ref 6732 Full time hours n a temporarybasis Key Responsibilities: Provide first and second-line technical support via phone, email, and in person. Log, manage, and resolve incidents and service requests using the Service Desk system. Troubleshoot hardware and software issues across desktops, laptops, mobile devices, and … peripherals. Install, configure, and maintain IT equipment and applications. Escalate complex issues to senior technicians or third-line support when necessary. Maintain accurate documentation of support activities and solutions. Deliver excellent customer service and communicate effectively with users of all technical levels. Support onboarding and offboarding processes, including account setup and equipment provisioning. Assist with system More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT System Support Analyst Permanent Location: Home/Gloucester Salary: £34,000 - £36,000 (+ excellent benefits, flexible hours) We are looking to recruit an IT System Support Analyst for a technology driven public sector organisation based in Gloucester. The System Support Analyst will provide 2nd line technical support across a diverse IT … client's office in Gloucester. My client can offer flexible working arrangements. You'll work 37 hours per week, with core hours of 10am-3pm (Monday to Friday) to support collaboration. The remaining hours can be worked flexibly to suit your schedule - for example, you could start earlier and finish at 3pm, or start later and finish later. Key … Responsibilities Deliver 2nd line support in a professional, customer-focused manner, meeting agreed SLAs. Manage and resolve escalated tickets, keeping stakeholders informed throughout. Support system changes, migrations, and upgrades, including testing and controlled releases. Deploy approved hardware and software securely across the organisation. Maintain accurate asset information and create clear technical documentation. Essential Skills & Experience Proven experience in More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Accelero
3rd Line ITSupport Engineer | Up to £45,000 | Hybrid (Bridgend/Remote) 🚀 Are you a seasoned 3rd Line IT Engineer ready to take on complex challenges in a dynamic hybrid environment? We're partnering with a rapidly growing MSP looking to strengthen their technical team with a confident, capable 3rd Line Engineer. If you're passionate … solving deep technical issues and enjoy working with the latest tech stack, this could be your next big move. 💼 What You’ll Be Doing: Take ownership of escalated technical support tickets from 2nd line. Troubleshoot and resolve infrastructure issues across server, network, and cloud environments. Deliver outstanding customer service and ensure SLAs are consistently met. Maintain detailed documentation and … update support queries in real time. Contribute to continuous improvement of IT services, processes, and documentation. 🛠 Tech You'll Get Hands-On With: Microsoft Server & Desktop OS, Exchange, Intune, Azure AD Office 365 Suite (SharePoint, Teams, OneDrive) Hyper-V, VMware (clustered environments) Sophos (XG firewalls, Central suite), Datto, Veeam, Acronis HPE/Aruba Networking, VLANs, routing, MPLS Hosted More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
3rd Line ITSupport £35,000 - £45,000 Sheffield We are looking for an experienced third line support analyst to come in and hit the ground running with our client who are the leading manufacturing/engineering organisation. The successful candidate will provide support to an extensive system catalogue across a widespread site operating at a … 3rd line level. Role Overview: Play a key part in the smooth running of the IT infrastructure from network to server stack. Managing physical IT environment, i.e. servers, network switches, etc. Participating in project work, including development of new services, Continual Service Improvement projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and More ❯
Job Title: I.T Support Location: Cwmbran NP44 Reports to: I.T Manager Salary: 28,000 Role Purpose The ITSupport role is essential for communication, problem-solving, and maintaining line-of-business applications and security across the organisation. The role requires effective interaction through voice, face-to-face, and messaging, with the ability to learn on the job … and escalate issues when needed. You will be empowered to suggest, plan and implement changes to support the growth of the business. Key Responsibilities Maintain security standards and enforce best practices. Understand the impact of user issues and propose actions to resolve them. Escalate unresolved issues to external resources, coordinating between users and those resources. Manage and update IT … actions. Ensure systems conform to policies and prepare audit readiness materials. Skills and Experience Experience managing Microsoft 365 Suite and Azure environments. Strong understanding of cybersecurity and end-user support experience. Able to manage multiple support tasks and projects. Excellent written and verbal communication skills. Analytical, problem-solving, and decision-making skills. Minimum 2 years' experience in ITMore ❯
Cwmbran, Torfaen, Llantarnam, Gwent, United Kingdom
Brook Street
Job Title: I.T Support Location: Cwmbran NP44 Reports to: I.T Manager Salary: £28,000 Role Purpose The ITSupport role is essential for communication, problem-solving, and maintaining line-of-business applications and security across the organisation. The role requires effective interaction through voice, face-to-face, and messaging, with the ability to learn on the job … and escalate issues when needed. You will be empowered to suggest, plan and implement changes to support the growth of the business. Key Responsibilities Maintain security standards and enforce best practices. Understand the impact of user issues and propose actions to resolve them. Escalate unresolved issues to external resources, coordinating between users and those resources. Manage and update IT … actions. Ensure systems conform to policies and prepare audit readiness materials. Skills and Experience Experience managing Microsoft 365 Suite and Azure environments. Strong understanding of cybersecurity and end-user support experience. Able to manage multiple support tasks and projects. Excellent written and verbal communication skills. Analytical, problem-solving, and decision-making skills. Minimum 2 years' experience in ITMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SME Graduate Employment Ltd
Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they … may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You’ll be speaking with the customer to establish … PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate ITsupport analyst. You’ll More ❯