376 to 394 of 394 IT Support Jobs in the UK excluding London

computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You’ll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure … and Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm’s internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools … Troubleshoot technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We’re Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a More ❯

you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP delivering 1 st class customer service and technical support to a broad base of customers across the UK? You will work in a hybrid fashion, on average 3 days per week at home, with 2 days spent onsite More ❯

PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create … and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their … operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. More ❯

Eden Brown Synergy are working with a large company based in Norwich City Centre who are looking for an experienced Deskside Support Technician (2nd line) for 3 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week on site (no home … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯

Are you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP that have customers across Scotland? You will be predominantly home based but will be expected to be on More ❯

includes reloading of machine operating systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure clients' expectations and contractual obligations are maintained. The … to work logically and maintain control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat or portal Ensuring all incidents … of the “workshop.” This includes reloading of machines, operating systems and hardware diagnostics Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Training schedule has yet to be agreed. More ❯

The UK’s only charity transforming the lives of people with epilepsy through world-leading research, advocacy and care. Overview: To ensure the delivery of a high quality, reliable support function to all employees throughout the Society via the helpdesk. Responsibilities: Document all IT issues highlighted to you and log all communication regarding the support request and … all departments at the Society, ensuring a timely response, the appropriate prioritisation of calls and a suitable resolution. Escalate any issues or problems that need attention to the relevant support agent. If a serious issue occurs, inform the Head of IT. Perform regular checks on all Comms room based equipment to ensure it is in an acceptable working … order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Desirable skills: A desire for a career in IT. A keen interest in technology. Experience with the Windows operating systems. Experience with Microsoft office products (specifically Word and Excel). Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C More ❯

Job title: 1st Line Support Engineer Location: Leicester, Regus, Meridian Street LE19 1WY (onsite) Contract length: 6 months subject to extend Work Hours: 8.30 - 17.00 Mon-Fri 37.5 hours/week Rate: £13.84/hour PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a 1st Line Support Engineer on behalf of … a global leader in the market of Intelligent Transport Systems (ITS). Our talented engineers in the Enforcement Support Team are dedicated to delivering bespoke solutions to address Civil and Criminal traffic violations, such as Clean Air Zones, Average Speed, and Bus Lane enforcement. As a 1st Line Support Engineer, you'll play a crucial role in ensuring … the seamless operation of our Digital Enforcement Solutions. Key Responsibilities: Act as the primary point of contact for customers, providing exceptional telephone support and resolving issues promptly. Perform first-line fault finding and investigations to diagnose and address system problems. Utilize the InView Fault Management system to log issues, track progress, and communicate updates to affected clients. Generate and More ❯

Role: 2nd Line Engineer Location: Didcot Salary: £32,000 - £35,000 Primary Purpose The right candidate will be tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. To be considered for this position you must have outstanding communication skills and have experience of … working in a customer facing role. The role will involve the following; Providing support to our client Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more problematic tickets Communicate … s 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Undertake any other reasonable duties as required to meet the needs of the business. Key Responsibilities Being the first point of contact for all incoming support calls More ❯

End User Services Specialist - IT Nottingham, hybrid Permanent Are you a people-focused IT professional who enjoys helping colleagues directly and delivering great user experiences? We're recruiting an End User Services Specialist to join a busy IT team in Nottingham. T his is a hands-on role where you'll support user onboarding, device fulfilment … user accounts in Active Directory and Exchange Online. Manage the User Fulfilment ticket queue and respond to incoming requests promptly and professionally. Maintain accurate asset records for end-user IT equipment and coordinate hardware fulfilment. Deliver face-to-face support, answering user questions (sometimes the same one, multiple times a day!) with patience and clarity. Work closely with … other IT teams to ensure a smooth user experience and identify opportunities to automate or improve service delivery. Technical skills & experience Hands-on experience with Active Directory and Exchange Online user account administration. Familiarity with Windows 11 Enterprise environments. Good knowledge of Microsoft 365 (Office 365) applications. Key qualities we're looking for Exceptional people skills, approachable, friendly, and More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the callers problem … or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt with effectively and according the service standards Supporting and troubleshooting technologies such as Document Management System (Worksite), Outlook … are fully aware of the status and progress of their call. Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledge Ensuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem Management Assist with project work including floor walking More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the callers problem … or requirement Investigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging system Monitoring the call lists to ensure all calls are being dealt with effectively and according the service standards Supporting and troubleshooting technologies such as Document Management System (Worksite), Outlook … are fully aware of the status and progress of their call. Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledge Ensuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem Management Assist with project work including floor walking More ❯

SLAM has a full-time IT Helpdesk position available in our Glastonbury, CT office. This position will provide help desk support and computer training for the organization and will work with the rest of the IT department on upgrades and software rollouts, occasionally working after hours. The ideal candidate for this position is someone who thrives in … productivity and efficiency balanced with utmost quality. Key Responsibilities include, but are not limited to the following: Assess and resolve employee computer problems Provide Level I computer and technology support to the organization (both on-site and remotely to branch offices and construction sites) Provide technology training to company employees as needed Install and configure software and hardware for … new employee technology orientation and setup Replace printer toner cartridges and maintain inventory Active Directory + Office 365 moves, adds, and changes Qualifications: 1+ year of experience in an IT environment A passion for technology with experience in Microsoft Office and Windows 10 A strong dedication to good customer service and problem resolution Work independently as well as in More ❯

About the role As a Technician 2 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support.Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment … their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) Other stuff we're potentially looking for: SC Clearence (Mandatory) What's in it for you? - Our client loves to reward their people for doing a great job. The daily rate: Umbrella Rate: £18.87 per hour (via a Hays approved umbrella company).PAYE More ❯

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

About Daxtra: Headquartered in the UK, the Daxtra Group consists of entities in several countries worldwide. The company develops and sells software as a service (SaaS) to the recruitment industry. The group has a strong trading record across the last More ❯

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

Employer description: Crawford Henderson are looking for an apprentice to come in and learn how their factory works, before ultimately taking control of the technical side of the production line. They manufacture heavily customised merchandise for some rather illustrious clients More ❯