76 to 100 of 241 Performance Management Jobs in the UK excluding London

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

and Analytics to join their team. As the Senior Manager – B2B Insights and Analytics, you will lead the central B2B analytics hub , delivering reporting , analysis, and modelling to drive performance management and support key business decisions. You will also manage critical processes, including broker and internal commission schemes, ensuring accuracy and control. If you’re ready for a … of analysts , shape a new function , and enhance the organisation’s data and insight capabilities - apply today! Key responsibilities for the Senior Manager – B2B Insights and Analytics: Lead B2B performance insight, reporting, and analysis to support business decisions Translate framework requirements into actionable reports and insights, incorporating stakeholder feedback Deliver timely ad hoc analysis for projects, regulatory requests, and … performance initiatives Develop and enhance data tools, reporting platforms, and modelling capabilities with cross-functional teams Ensure data accuracy, governance, and integrity across processes Manage critical operational processes, including broker commissions and internal performance-related pay Recruit, lead, and develop a team of 4–6 analysts, fostering skills in analytics, technical tools, and stakeholder engagement Skills and Experience More ❯

and Analytics to join their team. As the Senior Manager – B2B Insights and Analytics, you will lead the central B2B analytics hub , delivering reporting , analysis, and modelling to drive performance management and support key business decisions. You will also manage critical processes, including broker and internal commission schemes, ensuring accuracy and control. If you’re ready for a … of analysts , shape a new function , and enhance the organisation’s data and insight capabilities - apply today! Key responsibilities for the Senior Manager – B2B Insights and Analytics: Lead B2B performance insight, reporting, and analysis to support business decisions Translate framework requirements into actionable reports and insights, incorporating stakeholder feedback Deliver timely ad hoc analysis for projects, regulatory requests, and … performance initiatives Develop and enhance data tools, reporting platforms, and modelling capabilities with cross-functional teams Ensure data accuracy, governance, and integrity across processes Manage critical operational processes, including broker commissions and internal performance-related pay Recruit, lead, and develop a team of 4–6 analysts, fostering skills in analytics, technical tools, and stakeholder engagement Skills and Experience More ❯

in R&D and have been awarded multiple innovation grants for disruptive platform development. Their tech stack is built on AWS and includes a mix of native apps, data management systems, and customer-facing portals. The Role As Senior Product Manager, youll define and drive product strategy across multiple SaaS offerings. Youll lead a multidisciplinary team of Product Managers … stories Oversee product releases and ensure delivery meets scope and quality benchmarks Act as a subject matter expert in internal and external stakeholder engagements Monitor KPIs and communicate product performance across the business Identify commercial opportunities and drive product growth About You Youre a strategic thinker with deep experience in SaaS product development and a passion for building scalable … user-centric platforms. You thrive in agile environments and have experience across both SMEs and larger tech organisations. Essential Experience: 5+ years in product management Proven success in setting product strategy and launching SaaS products Strong understanding of software development and cloud infrastructure Excellent stakeholder management and communication skills People leadership and performance management expertise Whats More ❯

Modaxo comprises over 3,300 people, operating from almost 40 countries around the world. The team brought decades of experience in traffic enforcement, free-flow charging technology and logistics management, with a strong track record of working collaboratively with public and private sector organisations across the UK and in the USA. Today, Intelliscape continues to evolve its product suite … review of scoring matrices for supplier evaluation, including cost, quality, risk and scalability. Supplier Qualification - conducting audits, site visits and assessments to ensure suppliers are complying with quality standards, performance and service levels. Supplier Negotiation - leading supplier negotiations on price, contract and service levels with support from the Commercial Team. Supplier Transition - support the handover from internal production to … Delivery and Sales Teams to coordinate the allocation and availability of hardware. Manage stakeholders effectively, maintaining and developing cooperative and constructive relationships with suppliers and colleagues. Ongoing supplier relationship management ensuring best fit with Intelliscape ethos and requirements to create partnerships along with a supply chain. Ongoing supplier negotiation and contracting, in conjunction with the Commercial team. Performance More ❯

organisation, through effective end to end organisational design, manpower and talent planning. You will also help to power our leaders, acquire and grow our talent and build a high-performance accountable and engaged culture. This requires a strong balance of strategic thinking, business and financial acumen as well as proactive solutions, and data and insight led operational delivery, in … into simple, actionable People initiatives that deliver organisational effectiveness, aligned to organisational goals. Developing strong, credible proactive and valued relationships at all levels, championing inclusion and creating an engaged performance culture enhancing TalkTalk’s reputation. Elevating leadership impact by shaping & delivering key development initiatives that build capability, drive accountability, and support a high-performance, agile, can-do culture. … transitions, mitigate disruption and embed the right cultural behaviours. Organisational design expertise, utilising OD tools & methodology to deliver appropriate structures & roles to optimise organisational effectiveness. Talent partner Executing Talent management strategies that identify and grow the right skills, behaviours and expertise, deepen the succession bench, promote Diversity, Equality Belonging and Inclusion, and ensure TalkTalk attracts, retains, and grows key More ❯

have the right content, data insights, and engagement tactics to close deals efficiently and maintain strong client relationships Sales Enablement & Strategy Develop and implement engagement strategies to improve sales performance and conversion rates. Collaborate with marketing & Data science to create and deliver targeted campaigns and personalized outreach. Partner with sales leadership to design contact cadences and frameworks. Use CRM … and sales engagement platforms (Salesforce, Tableau) to automate and optimise sales processes. Performance Management Track and analyse engagement metrics such as contact rates, conversion rates, opportunity creation & conversion. Report insights and recommend process improvements to leadership. Collaborate with sales to determine effective engagement techniques and best practices. Lead regular performance reviews with all key national stakeholders Cross … of sales engagement platforms, CRM tools, and analytics dashboards. Evaluate and implement new tools that enhance sales productivity and engagement quality Project involvement – Call capability Qualifications 5+ years sales management experience and/or sales enablement Experience in a fast-paced, high-growth environment Strong grasp of sales campaigning and performance measurement Understanding of customer lifecycles Strong organisational More ❯

Our mission is to simplify cloud adoption, driving innovation and efficiency for our clients. We're a fast-growing team passionate about delivering exceptional service and fostering a high-performance culture. Job Summary We are seeking an experienced and visionary Service Delivery Manager to lead our Helpdesk operations at CloudClevr. In this pivotal role, you will oversee a team … opportunities, this is your chance to make a lasting impact. Key Responsibilities - Team Leadership & Development: Provide strong, hands-on leadership to a 45-person Helpdesk team, including hiring, onboarding, performance management, coaching, and career development to build a motivated, skilled workforce. - Operational Oversight: Manage end-to-end Helpdesk operations, including ticket resolution, escalation handling, and resource allocation to … maintain SLAs and achieve 99%+ customer satisfaction targets. - Performance Optimisation: Develop and implement strategies to enhance service delivery, such as process automation, knowledge base improvements, and KPI monitoring (e.g., response times, resolution rates, CSAT). - Deep technical knowledge of Microsoft and IT service management is required. The helpdesk is a technical desk, and leadership requires in depth More ❯

strategies with business objectives and supporting organisational growth. Employee Experience & Engagement : Champion initiatives that enhance employee engagement, wellbeing, and retention. Lead culture-building activities and support internal communications. Talent Management : Support workforce planning, succession planning, and career development. Partner with managers to identify and nurture high-potential talent. Performance & Development : Drive performance management processes, coaching leaders … The Ideal Person Demonstrated experience operating independently in a standalone People role. Proven experience in a People Partner role, ideally within a tech. Experience in managing and maintaining ISO management systems (e.g., ISO 9001, ISO 27001), including audits, compliance, and continuous improvement initiatives. The expectation is the role will evolve and grow over time, so we are looking for More ❯

responsible for the financial health and operational effectiveness of the business, ensuring scalable processes, strong controls, and sustainable growth. This role combines strategic financial leadership with hands-on operational management, working cross-functionally with product development, sales, and delivery teams to ensure resources are available to deliver business goals. Duties include, Overseeing accounting, payroll, tax, compliance, and audit functions … day-to-day running of the business including all office utilities, relevant insurance renewals and property lease arrangements Implementing efficient processes, systems, and policies that scale with growth Driving performance management Operational risk management, compliance, and governance activities This is a great, hands-on role that someone can really make their own and be part of an More ❯

Payroll Giving charity donation scheme Company-paid healthcare cash plan Company Share Options scheme Key Responsibilities (C#,C++, SQL, .NET, Trading, FinTech, Financial Technology, financial Services) Resource and project management across both the Development and QA functions. Performance management of all direct reports, including regular 1-2-1s, conducting annual appraisals, and managing performance. Support individual … highest of standards. Contribute to the product road map. Act as a point of internal escalation for the company's on-call support line alongside other members of the management team. Actively develop products when needed. Splitting time 20/80 with development and management responsibilities. Skills and Experience (C#,C++, SQL, .NET, Trading, FinTech, Financial Technology, financial … specifically trading. Essential to have worked with C#,C++, SQL, .NE Have experience as a line manager or mentor of people in technical roles. Have strong organisational skills including management of Jira A strong technical mindset and a desire to be a product knowledge expert Strong interpersonal skills and comfortable with speaking directly with customers where needed Be extremely More ❯

stakeholders across a large and complex organisation. This is a fantastic opportunity for a senior-level analyst to contribute to a strategic transformation project shaping the future of reporting, performance management, and business intelligence. This role blends hands-on data analysis, BI development, and stakeholder engagement with exposure to more strategic initiatives, making it ideal for someone who … delivery of a new reporting strategy , including KPI frameworks and reporting standards. Work with stakeholders to define requirements and deliver clear, accurate, and impactful outputs. Provide support to the management team, including ad hoc strategic projects. Maintain and improve reporting capabilities, producing professional dashboards, reports, and management information. Conduct quantitative and qualitative analysis, investigating anomalies and trends to … inform decisions. Present evidence-based insights and recommendations in a clear, compelling way. Support MS Project Online administration and ServiceNow service management activities. Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact of change. You should be confident engaging with stakeholders More ❯

stakeholders across a large and complex organisation. This is a fantastic opportunity for a senior-level analyst to contribute to a strategic transformation project shaping the future of reporting, performance management, and business intelligence. This role blends hands-on data analysis, BI development, and stakeholder engagement with exposure to more strategic initiatives, making it ideal for someone who … delivery of a new reporting strategy , including KPI frameworks and reporting standards. Work with stakeholders to define requirements and deliver clear, accurate, and impactful outputs. Provide support to the management team, including ad hoc strategic projects. Maintain and improve reporting capabilities, producing professional dashboards, reports, and management information. Conduct quantitative and qualitative analysis, investigating anomalies and trends to … inform decisions. Present evidence-based insights and recommendations in a clear, compelling way. Support MS Project Online administration and ServiceNow service management activities. Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact of change. You should be confident engaging with stakeholders More ❯

and fit for purpose. The scoping, development, design and adaptation of datasets, intelligence and system development relating to ASF and undertaking further research where necessary. Testing and implementation of management and data systems to support the management of ASF including: data sharing/protection, performance management and reporting and development of claims and payment systems linked More ❯

senior leaders and their teams to align people strategies with business goals. You'll serve as a trusted advisor, coach, and consultant on all aspects of organisational effectiveness, talent management, leadership development, change management, and employee engagement—while navigating the nuances of operating at scale and across regions. Duties include: Partner with GTM and cross-functional business leaders … translate them into actionable people plans Provide data-driven insights and guidance on org design, workforce planning, and succession strategies Lead the execution of core HR processes such as performance management, compensation reviews, talent calibration, and engagement surveys Act as a coach and advisor to senior leaders and managers, fostering a high-performance and inclusive culture Collaborate … HR Centers of Excellence (COEs) to implement scalable and consistent programs across regions Support organisational change initiatives, M&A integrations, and global scaling efforts with strong communication and change management strategies Use HR metrics and analytics to influence decisions and measure impact Ideal European countries you’ve supported will include France, Germany and the Netherlands. This is a hybrid More ❯

senior leaders and their teams to align people strategies with business goals. You'll serve as a trusted advisor, coach, and consultant on all aspects of organisational effectiveness, talent management, leadership development, change management, and employee engagement—while navigating the nuances of operating at scale and across regions. Duties include: Partner with GTM and cross-functional business leaders … translate them into actionable people plans Provide data-driven insights and guidance on org design, workforce planning, and succession strategies Lead the execution of core HR processes such as performance management, compensation reviews, talent calibration, and engagement surveys Act as a coach and advisor to senior leaders and managers, fostering a high-performance and inclusive culture Collaborate … HR Centers of Excellence (COEs) to implement scalable and consistent programs across regions Support organisational change initiatives, M&A integrations, and global scaling efforts with strong communication and change management strategies Use HR metrics and analytics to influence decisions and measure impact Ideal European countries you’ve supported will include France, Germany and the Netherlands. This is a hybrid More ❯

senior leaders and their teams to align people strategies with business goals. You'll serve as a trusted advisor, coach, and consultant on all aspects of organisational effectiveness, talent management, leadership development, change management, and employee engagement—while navigating the nuances of operating at scale and across regions. Duties include: Partner with GTM and cross-functional business leaders … translate them into actionable people plans Provide data-driven insights and guidance on org design, workforce planning, and succession strategies Lead the execution of core HR processes such as performance management, compensation reviews, talent calibration, and engagement surveys Act as a coach and advisor to senior leaders and managers, fostering a high-performance and inclusive culture Collaborate … HR Centers of Excellence (COEs) to implement scalable and consistent programs across regions Support organisational change initiatives, M&A integrations, and global scaling efforts with strong communication and change management strategies Use HR metrics and analytics to influence decisions and measure impact Ideal European countries you’ve supported will include France, Germany and the Netherlands. This is a hybrid More ❯

rapidly onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training … of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and Process Management: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and strong attention to More ❯

rapidly onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training … of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and Process Management: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and strong attention to More ❯

rapidly onboard and activate high-potential partners. Ecosystem Building: Build, maintain, and expand the local partner ecosystem in the UK. Identify, assess, and commercialise new partnership opportunities for growth. Performance Management: Maintain deep relationships with existing partners to drive commercial revenue targets and set joint KPIs. Increase the productivity of the existing partners through structured partnership programs, training … of consistently hitting or exceeding sales quotas. Adaptability & Communication: Ability to respond effectively to different partners' expectations, needs, and communication styles, with quick responsiveness to feedback. Project and Process Management: Strong project management skills—ability to identify critical paths, engage, motivate key stakeholders, and hold everyone accountable for commitments. Process-oriented mindset, highly organized, and strong attention to More ❯

team working with stakeholders leading the Operations workstream through planning, installation, commissioning and trials. After Go Live you will undertake an area leadership role and be responsible for managing performance, safety, qualityand cost savings. You will be delivering operational plans and setting day to day team objectives including delivery of the site business plan and resolving day to day … to achieve their objectives through training, coaching, hands-on support, and resource organisation, while conducting walking tours and process confirmation, and enabling daily direction setting meetings (DDS) to drive performance Managing production resources, including investigations and performance management, ensuring a cost-efficient and stable production process with emphasis on SIC/KPI, and controlling any emergency issues … or situations on site. Working closely with the M&E team leader to ensure alignment on performance and prompt resolution of technical issues, while contributing to the development of current processes and ways of working. Challenging processes and practices to identify opportunities for Continuous Improvement while implementing the department Business Plan, including own objectives. What Will Make You Successful More ❯

looking to recruit a Contact Centre Manager to join their team on a full-time, permanent basis. About the role The Contact Centre Manager is responsible for direct line management of 15 Advisors and regular engagement with clients along with supporting the Customer Contact Director with leading the customer contact strategy. Responsibilities Leading, coaching and developing a team of … c15 Advisors to deliver against performance targets Owning the customer contact journey map, embedding continuous improvement throughout Leading client engagements from a day-to-day and escalation point Acting as the technical SME for contact centre platforms Building strong trusted relationships with clients and internal teams Required skills & experience Experience leading high-performing customer service teams within a regulated … contact centre environment, preferably Financial Services Preferably have experience with vulnerable customers Expert in coaching, people development and performance management Ability to be hands-on with the day-to-day team management whilst also involved in the long-term strategy Proven track record of driving service improvement and operational efficiency Expert in contact centre technologies, sourcing and More ❯

Associate Director of IT & Systems £90,000 + performance related bonus Responsible to: Chief Finance Officer Work Pattern: Hybrid (2-3 days a week in the office) About the organisation The Vertas Group is a collaborative organisation made up of three companies. Vertas, Concertus Design and Property Consultants, and Opus People Solutions. The Vertas Group has become one of … the largest integrated facilities management companies in Great Britain, winning multiple awards along the way. Collectively the group cover a wide range of services from designing and building properties to pay management, recruitment capabilities, transport, and cleaning. The Vertas Group embrace challenges alongside clients by working, developing, and learning together - delivering benefits not just to a place of … of both the IT function and the Group Analyse the business IT requirements of the Group to determine their IT & System's needs. Liaising regularly with executive and senior management on the IT strategic deliverables, including the provision of service level KPI's. Leading the IT Team and being responsible for performance management, recruitment, and employee relations More ❯